2013 INTERNATIONAL TERRASTAR
4 recalls, 2 complaints - 224 TSBs
15V241000 Apr 22, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
Defect Description
Navistar, Inc. (Navistar) is recalling certain model year 2011-2015 International DuraStar, ProStar, TranStar and WorkStar, 2012-2015 International TerraStar, 2013-2015 International LoneStar and IC Bus HC, and 2014-2015 IC Bus AC vehicles. A vehicle double battery jump start or electrical load dum... Read more
Consequence
If the LPM overheats and fails, there is an increased risk of a fire.
Remedy
Navistar will notify owners, and dealers will replace the LPM with an upgraded one, free of charge. An interim letter was mailed to owners on June 18, 2015. A second notification will mailed when parts become available. The recall began on August 6, 2015. Owners may contact Navistar customer ser... Read more
14V063000 Feb 19, 2014
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Navistar, Inc. (Navistar) is recalling certain model year 2011-2014 International DuraStar Trucks and 2012-2014 International TerraStar trucks intended for emergency vehicle operations manufactured from February 25, 2010, through February 18, 2013, and equipped with 2010 MaxxForce 7 V8 diesel engine... Read more
Consequence
If the Engine Warning Protection System is enabled and certain engine faults occur, the emergency vehicle may shutdown (EWPS) hampering rescue operations and increasing the risk of injury.
Remedy
Navistar will notify owners, and dealers will recalibrate the ECM software to ensure that the EWPS is disabled, free of charge. The recall began on March 12, 2014. Owners may contact Navistar at 1-331-332-5000. Navistar's recall number for this campaign is 14505.
13V306000 Jul 10, 2013
EQUIPMENT
Defect Description
Matthews Specialty Vehicles is recalling one model year 2013 Freightliner XCR bus manufactured June 27, 2013; and one model year 2000 Thomas Built FE bus manufactured April 15, 2013; and model year 2013 International TerraStar buses manufactured June 12, 2013; and one model year 2011 Thomas Built CH... Read more
Consequence
If the motor assembly screws shear, it is possible that the awning can unfurl unexpectedly, either while the vehicle is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy
Matthews Specialty Vehicles will notify the owner and Dometic staff will replace the affected motor with one of a different design. The recall began on August 13, 2013. Owners may contact Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until ... Read more
13V146000 Apr 17, 2013
VISIBILITY
Defect Description
Navistar is recalling certain model year 2011-2012 International Lonestar, model year 2012-2013 International Terrastar and model year 2011-2013 International DuraStar, ProStar, TranStar, and WorkStar commercial trucks manufactured from June 1, 2010, through March 7, 2012 and equipped with day cab c... Read more
Consequence
If the sun shade separates from the cab roof during vehicle operation, the sudden release of the sun shade could distract the driver increasing the risk of a crash.
Remedy
Navistar will notify owners, and dealers will inspect and strengthen the sun shade mounting, free of charge. The safety recall began on September 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's campaign number is 13505.
Complaint Statistics
2 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES | 2 |
SERVICE BRAKES
Apr 22, 2014
Incident date: Apr 1, 2014
BRAKES FAILED (HOLE) FROM RUBBING ON BODY OF TRUCK. LOCAL INTERNATIONAL DEALERSHIP HAS NOT REPAIRED THEY STATE THEY CANNOT FIND REPLACEMENT BRAKE LINE. *TR
SERVICE BRAKES
Apr 22, 2014
Incident date: Sep 18, 2013
BRAKE LINE FAILED (HOLE) FROM RUBBING ON BATTERY CABLE. LOCAL INTERNATIONAL DEALERSHIP REPAIRED. *TR
Technical Service Bulletins, 2013 INTERNATIONAL TERRASTAR
224 manufacturer communications from 114 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 41 |
| 060000 ENGINE AND ENGINE COOLING | 20 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 13 |
| 060000 ENGINE (PWS) | 13 |
| 350000 EQUIPMENT | 12 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 12 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 9 |
| 133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 9 |
IK0200013
Feb 21, 2024
010000 STEERING
Suggested alignment target values when performing a vehicle axle alignment.
IK0200013
Feb 21, 2024
020000 SUSPENSION
Suggested alignment target values when performing a vehicle axle alignment.
IK0800407
Feb 21, 2024
060000 ENGINE AND ENGINE COOLING
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
IK0800407
Feb 21, 2024
110000 ELECTRICAL SYSTEM
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
IK0800351
Nov 21, 2023
110000 ELECTRICAL SYSTEM
J1939 Data Link Source Address Information
IK0300010
Sep 29, 2023
010000 STEERING
Diagnosis of chassis wander complaints.
IK0300010
Sep 29, 2023
020000 SUSPENSION
Diagnosis of chassis wander complaints.
IK0400040
Sep 26, 2023
030000 BRAKES (PWS)
General Wheel Speed Sensor Troubleshooting
IK1201457
Sep 22, 2023
110000 ELECTRICAL SYSTEM
Cummins B6.7 Grid Heater Relay
IK1201457
Sep 22, 2023
060000 ENGINE AND ENGINE COOLING
Cummins B6.7 Grid Heater Relay
IK2600069
Sep 7, 2023
060000 ENGINE AND ENGINE COOLING
How to request a horsepower quote; all International and Cummins engines
IKo800080
Aug 14, 2023
110000 ELECTRICAL SYSTEM
J1939 Data Link Troubleshooting
IK0800351
Aug 14, 2023
110000 ELECTRICAL SYSTEM
J1939 Data Link Source Address Information
IK0800407
Mar 15, 2023
060000 ENGINE AND ENGINE COOLING
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
IK0800407
Mar 15, 2023
110000 ELECTRICAL SYSTEM
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
IK0800351
Nov 16, 2022
110000 ELECTRICAL SYSTEM
J1939 Data link source address information
IK1201472
Sep 29, 2022
060000 ENGINE AND ENGINE COOLING
Pico Scope CCOS (Crankcase Separator Test)
IK1201469
Aug 23, 2022
060000 ENGINE AND ENGINE COOLING
PicoScope Test One Channel RCT
IK0800611
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Wheel Speed Sensor Test
IK0800606
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test 12V Electrical Noise Detection
IK0800610
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test Resistance and Ohmmeter
IK0800609
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test for Datalink (CAN) Health Shorts & opens
IK0800607
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
IK0800605
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
IK2600052
Mar 14, 2022
110000 ELECTRICAL SYSTEM
Calculating pulses per mile (speedometer setting); only models equipped with International engines
IK2600052
Mar 14, 2022
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Calculating pulses per mile (speedometer setting); only models equipped with International engines
IK0800351
Feb 10, 2022
110000 ELECTRICAL SYSTEM
J1939 Data Link Source Address Information
IK0800351
Feb 10, 2022
350000 EQUIPMENT
J1939 Data Link Source Address Information
IK0800080
Nov 2, 2021
110000 ELECTRICAL SYSTEM
J1939 Data Link Troubleshooting
IK1000003
Nov 2, 2021
010000 STEERING
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
IK1201299
Sep 30, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
IK1201299
Sep 30, 2021
060000 ENGINE AND ENGINE COOLING
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
IK1600131
Aug 10, 2021
160000 STRUCTURE
Cab water leak troubleshooting tips
IK0400040
Jul 19, 2021
040000 SERVICE BRAKES, AIR
General wheel speed sensor troubleshooting
IK0400040
Jul 19, 2021
030000 SERVICE BRAKES, HYDRAULIC
General wheel speed sensor troubleshooting
IK0700112
Jun 4, 2021
060000 ENGINE AND ENGINE COOLING
Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
IK1600233
Oct 9, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Cab Lean Concern
IK1600233
Oct 9, 2020
350000 EQUIPMENT
Cab Lean Concern
IK1600233
Oct 9, 2020
160000 STRUCTURE
Cab Lean Concern
IK1400005
Aug 25, 2020
060000 ENGINE (PWS)
Driveline Information Center and Troubleshooting Procedures
IK1400005
Aug 25, 2020
350000 EQUIPMENT
Driveline Information Center and Troubleshooting Procedures
IK0800504
Aug 3, 2020
100000 POWER TRAIN
Repair Procedures for Vehicles Struck by Lightning
IK0800504
Aug 3, 2020
110000 ELECTRICAL SYSTEM
Repair Procedures for Vehicles Struck by Lightning
IK0800504
Aug 3, 2020
060000 ENGINE (PWS)
Repair Procedures for Vehicles Struck by Lightning
IK1900022
Jun 18, 2020
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
A/C Refrigerant and Oil Capacities
IK1600258
Mar 26, 2020
150000 SEAT BELTS
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
170000 LATCHES/LOCKS/LINKAGES
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
220000 SEATS
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
350000 EQUIPMENT
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
980000 UNKNOWN OR OTHER
Cleaning and Disinfecting Trucks and Buses
IK0800080
Feb 27, 2020
110000 ELECTRICAL SYSTEM
J1939 Data Link Troubleshooting
IK0700097
Oct 29, 2019
060000 ENGINE AND ENGINE COOLING
NEW Ultrasonic DEF Head Unit; All SCR vehicles
IK0800284
Oct 2, 2019
060000 ENGINE AND ENGINE COOLING
Ambient Air Temperature (AAT) Sensor Faults/Location/Diagnostics
IK1201299
Sep 9, 2019
060000 ENGINE AND ENGINE COOLING
Oil Capacities; All Electronic International Engines 1994 - Present. Cummins ISB, ISM & ISX
IK1400023
Jul 15, 2019
020000 SUSPENSION
Suspension Lean Diagnostics; All models
IK0800351
Jun 26, 2019
110000 ELECTRICAL SYSTEM
J1939 Data Link Source Address Information
IK0700097
May 21, 2019
060000 ENGINE AND ENGINE COOLING
NEW Ultrasonic DEF Head Unit available; Only models equipped with SCR Aftertreatment.
IK0700097
May 21, 2019
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NEW Ultrasonic DEF Head Unit available; Only models equipped with SCR Aftertreatment.
IK0800092
Apr 25, 2019
110000 ELECTRICAL SYSTEM
The First Check to make when Troubleshooting any Body Controller or ESC Issue
IK1600131
Apr 1, 2019
162900 STRUCTURE:BODY:ROOF AND PILLARS
Cab Water Leak Troubleshooting Tips; Excluding 9000i, PayStar(HX), CityStar, or LoadStar
IK1600131
Apr 1, 2019
162300 STRUCTURE:BODY:DOOR
Cab Water Leak Troubleshooting Tips; Excluding 9000i, PayStar(HX), CityStar, or LoadStar
IK1600131
Apr 1, 2019
160000 STRUCTURE
Cab Water Leak Troubleshooting Tips; Excluding 9000i, PayStar(HX), CityStar, or LoadStar
IK1600131
Apr 1, 2019
131000 VISIBILITY:WINDSHIELD
Cab Water Leak Troubleshooting Tips; Excluding 9000i, PayStar(HX), CityStar, or LoadStar
IK0700097
Mar 29, 2019
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NEW Ultrasonic DEF Head Unit; only models equipped with SCR Aftertreatment
IK0700097
Mar 29, 2019
060000 ENGINE AND ENGINE COOLING
NEW Ultrasonic DEF Head Unit; only models equipped with SCR Aftertreatment
K1200716
Mar 28, 2019
060000 ENGINE (PWS)
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure
K1200716
Mar 28, 2019
355100 EQUIPMENT:OTHER:LABELS
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure
IK1600207
Mar 11, 2019
162300 STRUCTURE:BODY:DOOR
Wind noise at upper side of cab door
IK1600207
Mar 11, 2019
160000 STRUCTURE
Wind noise at upper side of cab door
IK0700097
Jan 10, 2019
350000 EQUIPMENT
NEW Ultrasonic DEF Head Unit
IK0800503
Jan 3, 2019
113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
ISB Starting System Diagnostics; Only models built with cummins ISB engines
IK0800503
Jan 3, 2019
060000 ENGINE AND ENGINE COOLING
ISB Starting System Diagnostics; Only models built with cummins ISB engines
IK1400005
Nov 13, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Driveline Information Center and Troubleshooting Procedures
IK1400005
Nov 13, 2018
350000 EQUIPMENT
Driveline Information Center and Troubleshooting Procedures
IK1400005
Nov 13, 2018
105000 POWER TRAIN:DRIVELINE
Driveline Information Center and Troubleshooting Procedures
IK0400077
Nov 6, 2018
050000 PARKING BRAKE
FLR-10 Bendix Wingman Misalignment Issues; only models with Feature Code 08TKY Wingman FLR-10 Radars
IK0400077
Nov 6, 2018
030000 BRAKES (PWS)
FLR-10 Bendix Wingman Misalignment Issues; only models with Feature Code 08TKY Wingman FLR-10 Radars
IK0400077
Nov 6, 2018
110000 ELECTRICAL SYSTEM
FLR-10 Bendix Wingman Misalignment Issues; only models with Feature Code 08TKY Wingman FLR-10 Radars
IK0400077
Nov 6, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
FLR-10 Bendix Wingman Misalignment Issues; only models with Feature Code 08TKY Wingman FLR-10 Radars
4328530R1
Nov 1, 2018
350000 EQUIPMENT
Tool Instruction - BCM Programming Harness
4328530R1
Nov 1, 2018
110000 ELECTRICAL SYSTEM
Tool Instruction - BCM Programming Harness
IK1201299
Sep 20, 2018
060000 ENGINE (PWS)
Engine Oil Capacities All Electronic International Engines 1994 - Present. Cummins ISB, ISM & ISX
IK0800475
Sep 17, 2018
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio Diagnostics and Information
IK1900022
Sep 6, 2018
060000 ENGINE (PWS)
A/C Refrigerant and Oil Capacities
IK1200716
Jun 5, 2018
350000 EQUIPMENT
Engine Emission Label Replacement, Certificate of Conformance and Clean Idle Sticker Addition Procedure; only Navistar Powered Trucks
Rec17V-792_2017-
Feb 9, 2018
350000 EQUIPMENT
The fire extinguishers may become clogged or require excessive force to activate. In certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. Only equ
IK4300001
Jan 30, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Updating OnCommand Link with Accelerator
IK1200921
Jan 22, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
ISX, N13, and N9 / N10 Aftertreatment Private Data Link Troubleshooting
IK0800080
Jan 22, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
J1939 Data Link Troubleshooting
IK1201009
Jan 19, 2018
060000 ENGINE (PWS)
Winter Front Usage
IK1201299
Jan 18, 2018
060000 ENGINE (PWS)
Engine Oil Capacities
IK2700100
Jan 10, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
OnCommand EZ-Tech
IK2500511
Dec 8, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
Using Supplier Software to Check DTCs
IK0800341
Nov 9, 2017
110000 ELECTRICAL SYSTEM
Trailer Auxiliary Switch Lamp Burning Out; Only Vehicles Equipped with Feature Code 0008TTH or 0008THG
IK0700097
Sep 22, 2017
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system.
IK0700097
Sep 22, 2017
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system.
IK0700096
Sep 5, 2017
110000 ELECTRICAL SYSTEM
Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information; only models with SCR Aftertreatment system and N9, N10, N13, A26 or Cummins ISB, ISL, ISX engines built from January 2016
IK0800546
Sep 1, 2017
060000 ENGINE AND ENGINE COOLING
HVAC fault 2609-19 with 4th Gen BCM; Only models equipped with 4th generation BCM
IK1900022
Jun 30, 2017
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C Refrigerant and Oil Capacities
IK2900030
Jun 29, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer EZ-Tech and Diagnostic Software Support Resource Center
Showing 100 of 224 bulletins.
INTERNATIONAL TERRASTAR - All Years Overview
Complete safety history for the INTERNATIONAL TERRASTAR across all model years (2011, 2017).
18
Total Recalls
4
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths