2020 INTERNATIONAL HX

3 recalls, 0 complaints - 151 TSBs

23V170000 Mar 16, 2023
STRUCTURE:BODY
Defect Description
Navistar, Inc. (Navistar) is recalling certain 2020-2024 International HX vehicles. The grille surround may corrode and detach from the truck.
Consequence
A detached grille surround can fall to the roadway and become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the grille surround, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23507.
5,769 vehicles affected
Manufacturer: Navistar, Inc.
22V691000 Sep 15, 2022
ENGINE
Defect Description
Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2018-2020 International HX, 2018-2021 International LT and International RH vehicles. The connecting rod wrist pin may crack, resulting in connecting rod failure.
Consequence
Connecting rod failure can cause an engine shutdown, increasing the risk of a crash.
Remedy
Dealers will install new knock detection software to warn the driver prior to engine connecting rod failure, and replace connecting rods as necessary, free of charge. Owner notification letters were mailed February 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navist... Read more
7,918 vehicles affected
Manufacturer: Navistar, Inc.
20V494000 Aug 20, 2020
SUSPENSION:MULTIPLE AXLE
Defect Description
Navistar, Inc. (Navistar) is recall certain 2020-2021 International HX vehicles equipped with SL2065 steerable lift axle suspension systems with a 20,000lb capacity. The lower rear pivot cap screws that connect the trailing arm to the steerable auxiliary lift axle that may not be long enough to suf... Read more
Consequence
The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.
Remedy
Navistar will notify owners, and dealers will replace all of the lower rear pivot cap screws and associated nuts and washers, free of charge. The recall began October 8, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20507.
80 vehicles affected
Manufacturer: Navistar, Inc.

No complaints found for this vehicle.

Technical Service Bulletins, 2020 INTERNATIONAL HX

151 manufacturer communications from 76 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
060000 ENGINE AND ENGINE COOLING53
110000 ELECTRICAL SYSTEM20
350000 EQUIPMENT11
160000 STRUCTURE7
100000 POWER TRAIN6
356000 EQUIPMENT ADAPTIVE/MOBILITY5
040000 SERVICE BRAKES, AIR5
020000 SUSPENSION3
IK0400037 Apr 29, 2024
040000 SERVICE BRAKES, AIR
This document is to guide users to eliminate brake pedal rattle noise.
IK08000403 Apr 24, 2024
060000 ENGINE AND ENGINE COOLING
This document details the procedure that must be followed to ensure proper alternator troubleshooting.
VER 23521 Apr 15, 2024
060000 ENGINE AND ENGINE COOLING
Certain International vehicles built with A26 engines does meet the emission requirements for J1939-Stationary Test
IK0200013 Feb 21, 2024
010000 STEERING
Suggested alignment target values when performing a vehicle axle alignment.
IK0200013 Feb 21, 2024
020000 SUSPENSION
Suggested alignment target values when performing a vehicle axle alignment.
IK0800407 Feb 21, 2024
060000 ENGINE AND ENGINE COOLING
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
IK0800407 Feb 21, 2024
110000 ELECTRICAL SYSTEM
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
IK1201406 Jan 24, 2024
060000 ENGINE AND ENGINE COOLING
A26 & S13 Fuel Gelling
IK1201406 Jan 24, 2024
070000 FUEL SYSTEM, GASOLINE
A26 & S13 Fuel Gelling
IK1500106 Dec 12, 2023
060000 ENGINE AND ENGINE COOLING
Cracked air cleaner housings; only Pre 2021 HX series trucks with Cummins X15 and feature code 12VBG - cowl mounted air cleaner.
IK0800351 Nov 21, 2023
110000 ELECTRICAL SYSTEM
J1939 Data Link Source Address Information
IK1600260 Nov 16, 2023
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Tire Pressure Monitoring system; Feature Codes 16VLS, 16VUY, 16VVA, 16VVM, or 16VUZ
IK1600260 Nov 16, 2023
200000 WHEELS
Tire Pressure Monitoring system; Feature Codes 16VLS, 16VUY, 16VVA, 16VVM, or 16VUZ
IK1201406 Oct 23, 2023
080000 FUEL SYSTEM, DIESEL
A26 and S13 Fuel Gelling; only vehicles equipped with International A26 or S13 engines
IK1201476 Oct 18, 2023
060000 ENGINE AND ENGINE COOLING
Rebuilding Cylinder Heads on Certain MaxxForce 11/13, N13, and A26 engines; 2010 to present.
IK1300192 Oct 13, 2023
100000 POWER TRAIN
Endurant Plumbing Retrofit; only models built with endurant transmission built before 11/01/2023
IK0800659 Oct 10, 2023
130000 VISIBILITY
No Idle HVAC run time shorter than expected - Bregstrom; Only Sleeper cab models with feature code 16UZL or 16VLN.
IK0800659 Oct 10, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
No Idle HVAC run time shorter than expected - Bregstrom; Only Sleeper cab models with feature code 16UZL or 16VLN.
IK0300010 Sep 29, 2023
010000 STEERING
Diagnosis of chassis wander complaints.
IK0300010 Sep 29, 2023
020000 SUSPENSION
Diagnosis of chassis wander complaints.
IK0400040 Sep 26, 2023
030000 BRAKES (PWS)
General Wheel Speed Sensor Troubleshooting
IK2600069 Sep 7, 2023
060000 ENGINE AND ENGINE COOLING
How to request a horsepower quote; all International and Cummins engines
IK1300148 Aug 31, 2023
100000 POWER TRAIN
HX, PayStar, and 9900 Transmission Shifter Disengaging
IK0800351 Aug 14, 2023
110000 ELECTRICAL SYSTEM
J1939 Data Link Source Address Information
IKo800080 Aug 14, 2023
110000 ELECTRICAL SYSTEM
J1939 Data Link Troubleshooting
IK1201391 Jul 19, 2023
060000 ENGINE AND ENGINE COOLING
Snap-On torque wrench requirement for all big bore engine connecting rod bolts; A26, MaxxForce 13, N13 engines
IK0800652 Jun 27, 2023
120000 EXTERIOR LIGHTING
Fifth Wheel Unlock - Trailer Lamp Detection Calibration. Only models equipped with BCM feature code 597017
IK0800652 Jun 27, 2023
210000 TRAILER HITCHES
Fifth Wheel Unlock - Trailer Lamp Detection Calibration. Only models equipped with BCM feature code 597017
IK0700120 Jun 16, 2023
060000 ENGINE AND ENGINE COOLING
QLS Emergency Calibration Revert Process
IK1201482 Jun 7, 2023
060000 ENGINE AND ENGINE COOLING
Removal and Installation of the Air Cleaner Assembly Cover and Air Filters; All Engines and only HX and LT series trucks with feature code 012VCB or 012VBZ Air Cleaner Assembly
22501 Jun 1, 2023
060000 ENGINE AND ENGINE COOLING
This Emissions Recall applies to truck models for which, per agreement with EPA and CARB, Navistar, Inc. provided an emergency calibration for InternationalA? A26 engines when a DEF Quality Sensor (DQS) was not available. This action addres
IK1201466 May 18, 2023
040000 SERVICE BRAKES, AIR
New air compressor incorporates an oil feed dowel O-ring. Only models equipped with 2010 and newer MaxxForce 11/13 engines, all N13, and A26 engines
IK1201466 May 18, 2023
060000 ENGINE AND ENGINE COOLING
New air compressor incorporates an oil feed dowel O-ring. Only models equipped with 2010 and newer MaxxForce 11/13 engines, all N13, and A26 engines
IK0800655 May 16, 2023
060000 ENGINE AND ENGINE COOLING
N2 telematics module not communicating with OCC systems. Only models built with feature codes 10ADT, 10AEY, 10AEU, 10AEZ, 10AGB, or 10AGC built from 04/04/2019 through 11/01/2022.
IK0800655 May 16, 2023
110000 ELECTRICAL SYSTEM
N2 telematics module not communicating with OCC systems. Only models built with feature codes 10ADT, 10AEY, 10AEU, 10AEZ, 10AGB, or 10AGC built from 04/04/2019 through 11/01/2022.
22502 May 10, 2023
060000 ENGINE AND ENGINE COOLING
Per agreement with EPA and CARB, Cummins, Inc. provided an emergency calibration for Cummins ISB, B6.7, ISL9, L9, and X15 engines when a DEF Quality Sensor (DQS) was not available. This action addressed the Diesel Exhaust Fluid (DEF) Qualit
IK0700120 May 10, 2023
060000 ENGINE AND ENGINE COOLING
QLS Emergency Calibration Revert Process
IK1600260 Apr 25, 2023
200000 WHEELS
Tire Pressure Monitoring systems (TPMS); Only LT, RH, HV, HX, or MV series trucks with feature code 16VLS, 16VUY, 16VVA,16VUZ, or 16VVM
IK1600266 Apr 14, 2023
160000 STRUCTURE
HX series grille surround; only models shipped without grille surround installed
IK1600266 Apr 14, 2023
162210 STRUCTURE:BODY:BUMPERS:ACTIVE SHUTTERS/GRILL
HX series grille surround; only models shipped without grille surround installed
IK1900290 Apr 13, 2023
100000 POWER TRAIN
Lift Axle potential interference; adjusting clearance when lift axle is in the "up" position
IK1201466 Apr 11, 2023
040000 SERVICE BRAKES, AIR
New Air compressor Incorporates an oil feed dowel O-ring; only models built with MaxxForce 11/13, N13, or A26 Engines
IK1201466 Apr 11, 2023
060000 ENGINE AND ENGINE COOLING
New Air compressor Incorporates an oil feed dowel O-ring; only models built with MaxxForce 11/13, N13, or A26 Engines
IK1200101 Mar 23, 2023
060000 ENGINE AND ENGINE COOLING
Cummins Programming guide and fault codes285 & 265; only vehicles built with Cummins B6.7, X15, or L9 engines
IK0800554 Mar 21, 2023
040000 SERVICE BRAKES, AIR
Telematics installation guidelines - Only units with 500K data link
IK0800554 Mar 21, 2023
060000 ENGINE AND ENGINE COOLING
Telematics installation guidelines - Only units with 500K data link
IK0800554 Mar 21, 2023
100000 POWER TRAIN
Telematics installation guidelines - Only units with 500K data link
IK0800554 Mar 21, 2023
110000 ELECTRICAL SYSTEM
Telematics installation guidelines - Only units with 500K data link
IK1201476 Mar 15, 2023
060000 ENGINE AND ENGINE COOLING
Rebuilding cylinder heads on certain EPA 2010 MaxxForce 11/13, N13, and A26 Engines
IK0800407 Mar 15, 2023
060000 ENGINE AND ENGINE COOLING
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
IK0800407 Mar 15, 2023
110000 ELECTRICAL SYSTEM
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
IK1201476 Feb 16, 2023
060000 ENGINE AND ENGINE COOLING
Rebuilding Cylinder Heads on Certain International MaxxForce 11/13 engines and all International N13 and A26 engines
IK1201473 Feb 13, 2023
060000 ENGINE AND ENGINE COOLING
Service Diagnostic Software (SDS) Template to enable Recall 22518 connecting rod knock detection software. Only vehicles with International A26 Engine
IK0700115 Jan 10, 2023
060000 ENGINE AND ENGINE COOLING
QLS Emergency ECM Calibration; only models equipped with Cummins B6.7, X15, L9, or International A26 engines
IK0100053 Nov 18, 2022
160000 STRUCTURE
HX series rear crossmember cracking.
IK0700115 Nov 18, 2022
060000 ENGINE AND ENGINE COOLING
QLS Emergency Calibration. applies to 2016 and newer Cummins B6.6, X15, and L9 engines and all A26 engines
IK0800351 Nov 16, 2022
110000 ELECTRICAL SYSTEM
J1939 Data link source address information
22518 Nov 14, 2022
060000 ENGINE AND ENGINE COOLING
The connecting rod bushing over time may develop cracks or lose chunks of material, which could lead to connecting rod failure. Only models with A26 engine.
IK1201473 Nov 14, 2022
060000 ENGINE AND ENGINE COOLING
Recall 22518 SDS Template to enable Con-rod knock detection
IK1201463 Nov 7, 2022
060000 ENGINE AND ENGINE COOLING
A26 connecting rod replacement process; only models with A26 engines built before November 2019.
IK0900107 Oct 11, 2022
060000 ENGINE AND ENGINE COOLING
HX Radiator Debris Damage
IK1201472 Sep 29, 2022
060000 ENGINE AND ENGINE COOLING
Pico Scope CCOS (Crankcase Separator Test)
IK0800605 Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
IK0800610 Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test Resistance and Ohmmeter
IK0800609 Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test for Datalink (CAN) Health Shorts & opens
IK0800607 Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
IK1201469 Aug 23, 2022
060000 ENGINE AND ENGINE COOLING
PicoScope Test One Channel RCT
22504 Aug 17, 2022
060000 ENGINE AND ENGINE COOLING
Under certain conditions, the Engine Control Module (ECM) programming may not detect when the Exhaust Gas Recirculation (EGR) flow exceeds the predetermined threshold resulting in not setting a fault code and activating the Malfunction Indi
22902 Aug 17, 2022
060000 ENGINE AND ENGINE COOLING
The Body Control Module (BCM) may have outdated software that could result in active Over The Air (OTA) programming to not fully complete and result in an inoperative Engine Control Module (ECM). Only models with International A26 engine an
22902 Aug 17, 2022
110000 ELECTRICAL SYSTEM
The Body Control Module (BCM) may have outdated software that could result in active Over The Air (OTA) programming to not fully complete and result in an inoperative Engine Control Module (ECM). Only models with International A26 engine an
IK1201440 Jun 16, 2022
060000 ENGINE AND ENGINE COOLING
International A26 engine fuel delivery pressure sensor and harness pigtail eliminated
IK1201440 Jun 16, 2022
080000 FUEL SYSTEM, DIESEL
International A26 engine fuel delivery pressure sensor and harness pigtail eliminated
IK1201440 Jun 16, 2022
082300 FUEL SYSTEM, DIESEL:DELIVERY:PRESSURE SENSOR
International A26 engine fuel delivery pressure sensor and harness pigtail eliminated
IK1600131 Jun 14, 2022
120000 EXTERIOR LIGHTING
Cab water leak trouble shooting tips
IK1600131 Jun 14, 2022
160000 STRUCTURE
Cab water leak trouble shooting tips
IK1201471 Jun 13, 2022
060000 ENGINE AND ENGINE COOLING
HX series band clamp assembly installation guide
IK1600260 Jun 13, 2022
199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
16VLS, 16VUY, 16VVA, and 16VUZ Tire Pressure Monitoring System (TPMS).
IK1600260 Jun 13, 2022
200000 WHEELS
16VLS, 16VUY, 16VVA, and 16VUZ Tire Pressure Monitoring System (TPMS).
IK1600131 Mar 23, 2022
120000 EXTERIOR LIGHTING
Cab water leak troubleshooting tips; HX with steel cab only
IK1600131 Mar 23, 2022
160000 STRUCTURE
Cab water leak troubleshooting tips; HX with steel cab only
IK1600251 Mar 17, 2022
160000 STRUCTURE
Water leaks past plastic vapor barrier sheet in the inner cavity of the cab entry door
IK1201460 Feb 17, 2022
060000 ENGINE AND ENGINE COOLING
Installing P/N 7104373C91 A26 Engine Sensor Harness
IK1201460 Feb 17, 2022
350000 EQUIPMENT
Installing P/N 7104373C91 A26 Engine Sensor Harness
IK0800351 Feb 10, 2022
110000 ELECTRICAL SYSTEM
J1939 Data Link Source Address Information
IK0800351 Feb 10, 2022
350000 EQUIPMENT
J1939 Data Link Source Address Information
IK0700115 Nov 18, 2021
060000 ENGINE AND ENGINE COOLING
QLS Emergency Calibration; Models equipped with 2016 and newer Cummins B6.7, X15 and L9 engines or International A26 engine.
IK1000003 Nov 2, 2021
010000 STEERING
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
IK0700115 Oct 22, 2021
060000 ENGINE AND ENGINE COOLING
QLS Emergency Calibration; Models with 2016 Cummins ISX, A26 and EPA 2017 and newer Cummins X15, L9, or B6.7 engines
IK2600251 Oct 19, 2021
060000 ENGINE AND ENGINE COOLING
How to obtain As built parameter list
IK2600254 Oct 14, 2021
110000 ELECTRICAL SYSTEM
New or replacement body control Module (BC,BCM) not detected; Gen 4 BCM
21901 Oct 13, 2021
060000 ENGINE AND ENGINE COOLING
The Environmental Protection Agency (EPA) and California Air Resources Board (CARB) have approved an emergency calibration to provide temporary relief from the global supply shortage of electrical components. When there is a communication f
IK0700115 Sep 30, 2021
060000 ENGINE AND ENGINE COOLING
QLS Emergency Calibration. Only models with EPA 2017 and newer Cummins X15, L9, or B6.7 engines
IK0700115 Sep 30, 2021
350000 EQUIPMENT
QLS Emergency Calibration. Only models with EPA 2017 and newer Cummins X15, L9, or B6.7 engines
IK0700115 Sep 30, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
QLS Emergency Calibration. Only models with EPA 2017 and newer Cummins X15, L9, or B6.7 engines
IK0700115 Sep 30, 2021
117210 ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT
QLS Emergency Calibration. Only models with EPA 2017 and newer Cummins X15, L9, or B6.7 engines
IK1201299 Sep 30, 2021
060000 ENGINE AND ENGINE COOLING
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
IK1201299 Sep 30, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
IK1201458 Sep 23, 2021
060000 ENGINE AND ENGINE COOLING
Oil leaks at the Bottom of the Oil Filter Module; Only International A26, N13, or 2010 and newer 11 and 13 engines
IK1201458 Sep 23, 2021
350000 EQUIPMENT
Oil leaks at the Bottom of the Oil Filter Module; Only International A26, N13, or 2010 and newer 11 and 13 engines
IK1201458 Sep 23, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Oil leaks at the Bottom of the Oil Filter Module; Only International A26, N13, or 2010 and newer 11 and 13 engines

Showing 100 of 151 bulletins.

INTERNATIONAL HX - All Years Overview

Complete safety history for the INTERNATIONAL HX across all model years (2017, 2026).

56 Total Recalls
0 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

INTERNATIONAL HX - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 2 0 View
2025 8 0 View
2024 7 0 View
2023 10 0 View
2022 7 0 View
2021 4 0 View
2020 (current) 3 0
2019 6 0 View
2018 6 0 View
2017 3 0 View

Other INTERNATIONAL Models

Model Recalls Complaints
LONESTAR 154 9 View
LT 151 28 View
PROSTAR 147 52 View
MV 144 8 View
DURASTAR 98 6 View
HV 95 1 View
RH 85 2 View
WORKSTAR 82 1 View