2003 INTERNATIONAL 9400I
8 recalls, 1 complaints - 85 TSBs
23V353000 May 18, 2023
EXTERIOR LIGHTING:BACK UP LIGHTS
Defect Description
Navistar, Inc. (Navistar) is recalling certain 2000-2003 International 8100, 2001-2003 International 9100i, 2001-2007 International 9400i, 2001-2010 International 9200i, 2002-2007, 2009 International 8500, 2003-2007, 2013 International 9900i, 2003-2018 International 8600, 2004, 2007 International 99... Read more
Consequence
Low visibility or obstructed back up lights may not alert other drivers that the vehicle is backing up, increasing the risk of a crash.
Remedy
Dealers will replace the existing rear stop/turn signal lights, free of charge. Owner notification letters were mailed May 06, 2024. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23514.
09V386000 Oct 5, 2009
ENGINE AND ENGINE COOLING
Defect Description
NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2003 THROUGH 2008 HEAVY TRUCKS MANUFACTURED BETWEEN APRIL 1, 2003 AND DECEMBER 21, 2007, EQUIPPED WITH CATERPILLAR C15 ENGINES. THE VARIABLE VALVE ACTUATION (VVA) OIL LINE MAY WEAR AGAINST THE P-CLIPS RETAINING THE OIL LINE, CAUSING AN OIL LEAK.
Consequence
AN OIL LEAK COULD RESULT IN A FIRE.
Remedy
NAVISTAR IS WORKING WITH CATERPILLAR TO REPAIR THE ENGINES FREE OF CHARGE. PLEASE SEE 09E-020. THE SAFETY RECALL BEGAN ON OCTOBER 23, 2009. OWNERS MAY CONTACT CATERPILLAR AT 1-800-447-4986 OR NAVISTAR AT 1-260-461-1890.
05V296000 Jun 24, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Defect Description
ON CERTAIN 4X2 AND 6X4 HEAVY DUTY TRUCKS, THE POSITIVE BATTERY CABLE BETWEEN THE BATTERIES AND THE STARTER MAY RUB AGAINST AN ELECTRICAL GROUND CABLE BETWEEN THE STARTER AND FRAME RAIL.
Consequence
THIS CHAFING COULD CAUSE AN ELECTRICAL SHORT AND/OR FIRE.
Remedy
DEALERS WILL INSPECT THE VEHICLES TO DETERMINE IF ANY CHAFING HAS OCCURRED BETWEEN POSITIVE AND NEGATIVE CABLES. IF THERE IS NO EVIDENCE OF CHAFING, THEN A SADDLE CLAMP WILL BE INSTALLED TO ENSURE CABLES WILL NOT RUB. IF THERE IS EVIDENCE OF CHAFING, THE DAMAGED CABLES WILL BE REPLACED AND THE SWI... Read more
04V307000 Jun 30, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
Defect Description
ON CERTAIN HEAVY DUTY TRUCKS, THE ENGINE ELECTRICAL HARNESS CAN CHAFE AGAINST SHARP EDGES ON THE ENGINE.
Consequence
SUDDEN ACCELERATION, ACTIVATION OF THE ENGINE COMPRESSION BRAKE, ENGINE SPEED DROPPING TO IDLE, ALTERNATOR OVERLOAD WITH POSSIBLE FIRE, AND A LOSS OF ENGINE ECM POWER RESULTING IN ENGINE SHUTDOWN COULD OCCUR WITHOUT WARNING.
Remedy
DEALERS WILL INSPECT THE HARNESS TO DETERMINE IF IT IS DAMAGED. IF DAMAGED, THE ENGINE HARNESS WILL BE REPAIRED. ALL HARNESSES WILL BE RE-ROUTED AND STAND-OFF BRACKETS WILL BE ADDED. THE RECALL BEGAN ON SEPTEMBER 8, 2004. OWNERS CAN CONTACT INTERNATIONAL AT 1-800-448-7825.
04V100000 Feb 27, 2004
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
ON CERTAIN CONVENTIONAL TRUCKS EQUIPPED WITH PRO-SLEEPER BERTHS, WATER INTRUSION CAN BE FOUND IN THE BUNK CONTROL PANEL AREA AND POOL IN THE TOPS OF THE DOME LIGHT, TV/VCR, AND OR REFRIGERATOR POWER SWITCHES.
Consequence
THE CIRCUIT BOARDS IN THE SWITCHES COULD HEAT UP , POSSIBLY PRODUCE A FLAME OR FIRE, AND CAUSE PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy
DEALERS WILL INSTALL A WATER SHIELD OVER THE BACK OF THE ENTIRE BUNK CONTROL PANEL. OWNER NOTIFICATION BEGAN ON JULY 16, 2004. OWNERS SHOULD CONTACT INTERNATIONAL AT 1-800-448-7825.
03V072000 Mar 6, 2003
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Defect Description
ON CERTAIN HEAVY DUTY TRUCKS BUILT WITH A DETROIT ENGINE AND A LEECE NEVILLE ALTERNATOR. THE ELECTRICAL TERMINAL AT THE ALTERNATOR END OF THE CABLE THAT RUNS FROM THE STARTER TO THE BATTERY STUD ON THE ALTERNATOR MAY BREAK OFF, DUE TO VIBRATION IN THE CABLE.
Consequence
IF THE TERMINAL BREAKS OFF, THE CAB WILL LOSE ALL POWER, RESULTING IN COMPLETE ELECTRICAL FAILURE AND ENGINE SHUTDOWN, WHICH MAY RESULT IN A CRASH AND POTENTIALLY CAUSE PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy
DEALERS WILL REROUTE AND REWIRE THE WIRING HARNESS TO THE ALTERNATOR. OWNER NOTIFICATION BEGAN ON MARCH 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-80... Read more
03V073000 Mar 6, 2003
UNKNOWN OR OTHER
Defect Description
ON CERTAIN HEAVY DUTY TRUCKS BUILT WITH INTERNATIONAL CODE 16SCH (LOWER BUNK WEBBING RESTRAINT). FOUR BOLTS HOLD THE BUNK WEBBING RESTRAINT LATCH BRACKETS TO THE BUNK BASE. THESE BOLTS WERE SUPPOSED TO BE GRADE 8 BOLTS BUT GRADE 5 BOLTS WERE INSTALLED.
Consequence
IN THE EVENT OF A CRASH, THE RESTRAINT MAY NOT CONTAIN THE OCCUPANT AS REQUIRED BY FEDERAL MOTOR CARRIER SAFETY REGULATION 393.76 "SLEEPER BERTHS," AND MAY RESULT IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Remedy
DEALERS WILL INSPECT AND REPLACE ALL GRADE 5 BOLTS WITH GRADE 8 BOLTS. OWNER NOTIFICATION BEGAN ON MARCH 17, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT INTERNATIONAL AT 1-800... Read more
02V309000 Nov 15, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
ON CERTAIN HEAVY DUTY TRUCKS, THE BOLTS AND LOCKING NUTS USED TO HOLD THE BRAKE SPIDERS OR BRAKE ANCHOR PLATES TIGHT TO THE AXLES WERE UNDER-TORQUED ON THE RIGHT SIDE OF THE VEHICLES. IF THE CLAMP LOAD ON THE BOLTS IS NOT SUFFICIENT, THE ANCHOR PLATE MAY MOVE WHEN THE BRAKE IS APPLIED IN EITHER THE... Read more
Consequence
THIS MOVEMENT COULD CAUSE INDIVIDUAL BRAKE COMPONENTS TO FAIL OR EVENTUALLY FATIGUE ALL THE ANCHOR PLATE MOUNTING BOLTS. IF ALL THE BOLTS BREAK DUE TO FAILURE, A COMPLETE LOSS OF BRAKING AT A WHEEL END COULD OCCUR.
Remedy
DEALERS WILL INSPECT AND TIGHTEN ALL SUSPECT BOLTS. NEW WHEEL SEALS AND NEW BOLTS WILL BE INSTALLED WHERE APPLICABLE. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING DECEMBER 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE ... Read more
Complaint Statistics
1 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| TIRES | 1 |
TIRES
May 4, 2009
Incident date: Apr 18, 2009
I HAVE HAD SEVERAL CONTINENTAL HSL TIRES FOR SEMI TRUCKS AND HAVE HAD PROBLEMS WITH EVERY TIRE FROM TREAD SEPARATIONS TO OUT OF ROUNDNESS TO BLOW OUTS AND THE DEALERS ALWAYS GIVE ME THE SAME OLD SONG AND DANCE AND I AM FED UP WITH THERE LIES,THE FINAL STRAW WAS AROUND 4-18 -09 I HAD A STEER TIRE TRE... Read more
Technical Service Bulletins, 2003 INTERNATIONAL 9400I
85 manufacturer communications from 50 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 16 |
| 060000 ENGINE AND ENGINE COOLING | 9 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 9 |
| 350000 EQUIPMENT | 7 |
| 060000 ENGINE (PWS) | 6 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 5 |
| 010000 STEERING | 4 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 3 |
IK0800407
Feb 21, 2024
110000 ELECTRICAL SYSTEM
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
IK0800407
Feb 21, 2024
060000 ENGINE AND ENGINE COOLING
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
IK0200013
Feb 21, 2024
020000 SUSPENSION
Suggested alignment target values when performing a vehicle axle alignment.
IK0200013
Feb 21, 2024
010000 STEERING
Suggested alignment target values when performing a vehicle axle alignment.
IK0800351
Nov 21, 2023
110000 ELECTRICAL SYSTEM
J1939 Data Link Source Address Information
IK2600069
Sep 7, 2023
060000 ENGINE AND ENGINE COOLING
How to request a horsepower quote; all International and Cummins engines
IK0800407
Mar 15, 2023
110000 ELECTRICAL SYSTEM
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
IK0800407
Mar 15, 2023
060000 ENGINE AND ENGINE COOLING
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
IK0800351
Nov 16, 2022
110000 ELECTRICAL SYSTEM
J1939 Data link source address information
IK1201472
Sep 29, 2022
060000 ENGINE AND ENGINE COOLING
Pico Scope CCOS (Crankcase Separator Test)
IK0800605
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test 5V & 12V Intermittent Open and Short circuit diagnostics
IK1201469
Aug 23, 2022
060000 ENGINE AND ENGINE COOLING
PicoScope Test One Channel RCT
IK0800607
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
IK0800610
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test Resistance and Ohmmeter
IK0800609
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test for Datalink (CAN) Health Shorts & opens
IK1000003
Nov 2, 2021
010000 STEERING
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
IK1201299
Sep 30, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
IK1201299
Sep 30, 2021
060000 ENGINE AND ENGINE COOLING
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
IK0400040
Jul 19, 2021
040000 SERVICE BRAKES, AIR
General wheel speed sensor troubleshooting
IK0400040
Jul 19, 2021
030000 SERVICE BRAKES, HYDRAULIC
General wheel speed sensor troubleshooting
IK0700112
Jun 4, 2021
060000 ENGINE AND ENGINE COOLING
Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
IK0100051
Mar 15, 2021
160000 STRUCTURE
Frame Rail Straightness Inspection Procedure
IK0200013
Mar 4, 2021
020000 SUSPENSION
Suggested alignment target values when performing a vehicle axle alignment
IK1600233
Oct 9, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Cab Lean Concern
IK1600233
Oct 9, 2020
350000 EQUIPMENT
Cab Lean Concern
IK1600233
Oct 9, 2020
160000 STRUCTURE
Cab Lean Concern
IK1400005
Aug 25, 2020
060000 ENGINE (PWS)
Driveline Information Center and Troubleshooting Procedures
IK1400005
Aug 25, 2020
350000 EQUIPMENT
Driveline Information Center and Troubleshooting Procedures
IK0800504
Aug 3, 2020
060000 ENGINE (PWS)
Repair Procedures for Vehicles Struck by Lightning
IK0800504
Aug 3, 2020
110000 ELECTRICAL SYSTEM
Repair Procedures for Vehicles Struck by Lightning
IK0800504
Aug 3, 2020
100000 POWER TRAIN
Repair Procedures for Vehicles Struck by Lightning
IK1900022
Jun 18, 2020
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
A/C Refrigerant and Oil Capacities
IK1600258
Mar 26, 2020
980000 UNKNOWN OR OTHER
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
350000 EQUIPMENT
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
220000 SEATS
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
170000 LATCHES/LOCKS/LINKAGES
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
150000 SEAT BELTS
Cleaning and Disinfecting Trucks and Buses
IK0800080
Feb 27, 2020
110000 ELECTRICAL SYSTEM
J1939 Data Link Troubleshooting
IK0800533
Dec 19, 2019
350000 EQUIPMENT
Key Codes and Key Cutting Information (Not for CV Series)
IK0800533
Dec 19, 2019
110000 ELECTRICAL SYSTEM
Key Codes and Key Cutting Information (Not for CV Series)
IK1201299
Sep 9, 2019
060000 ENGINE AND ENGINE COOLING
Oil Capacities; All Electronic International Engines 1994 - Present. Cummins ISB, ISM & ISX
IK1400023
Jul 15, 2019
020000 SUSPENSION
Suspension Lean Diagnostics; All models
IK1400005
Nov 13, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Driveline Information Center and Troubleshooting Procedures
IK1400005
Nov 13, 2018
350000 EQUIPMENT
Driveline Information Center and Troubleshooting Procedures
IK1400005
Nov 13, 2018
105000 POWER TRAIN:DRIVELINE
Driveline Information Center and Troubleshooting Procedures
4328530R1
Nov 1, 2018
350000 EQUIPMENT
Tool Instruction - BCM Programming Harness
4328530R1
Nov 1, 2018
110000 ELECTRICAL SYSTEM
Tool Instruction - BCM Programming Harness
IK1201299
Sep 20, 2018
060000 ENGINE (PWS)
Engine Oil Capacities All Electronic International Engines 1994 - Present. Cummins ISB, ISM & ISX
IK0800475
Sep 17, 2018
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio Diagnostics and Information
IK1900022
Sep 6, 2018
060000 ENGINE (PWS)
A/C Refrigerant and Oil Capacities
IK4300001
Jan 30, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Updating OnCommand Link with Accelerator
IK1200921
Jan 22, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
ISX, N13, and N9 / N10 Aftertreatment Private Data Link Troubleshooting
IK0800080
Jan 22, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
J1939 Data Link Troubleshooting
IK1201009
Jan 19, 2018
060000 ENGINE (PWS)
Winter Front Usage
IK1201299
Jan 18, 2018
060000 ENGINE (PWS)
Engine Oil Capacities
IK2700100
Jan 10, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
OnCommand EZ-Tech
IK2500511
Dec 8, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
Using Supplier Software to Check DTCs
IK0800341
Nov 9, 2017
110000 ELECTRICAL SYSTEM
Trailer Auxiliary Switch Lamp Burning Out; Only Vehicles Equipped with Feature Code 0008TTH or 0008THG
IK0700097
Sep 22, 2017
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system.
IK0700097
Sep 22, 2017
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system.
IK0700096
Sep 5, 2017
110000 ELECTRICAL SYSTEM
Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information; only models with SCR Aftertreatment system and N9, N10, N13, A26 or Cummins ISB, ISL, ISX engines built from January 2016
IK0800546
Sep 1, 2017
060000 ENGINE AND ENGINE COOLING
HVAC fault 2609-19 with 4th Gen BCM; Only models equipped with 4th generation BCM
IK1900022
Jun 30, 2017
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C Refrigerant and Oil Capacities
IK2900030
Jun 29, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer EZ-Tech and Diagnostic Software Support Resource Center
IK0800080
Jun 28, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
J1939 Data Link Troubleshooting
IK1201363
Jun 27, 2017
070000 FUEL SYSTEM, GASOLINE
CPA Injector Misfire Detection; Only models with 2004 thru 2017 International engines.
IK2700100
Jun 21, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OnCommand EZTech
IK1201360
Jun 7, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Cylinder Performance Analyzer (CPA) Resource Center; Only models with 2004 thru 2017 International engines.
IK2700090
Jun 5, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OnCommand EZ-Tech Download Center
IK0500038
Jan 30, 2017
010000 STEERING
Steering Shake, Shimmy, Shudder, or Steering Vibration; only with 14k front weight rated axles and below
IK0500058
Jan 23, 2017
010000 STEERING
Steering Fluids
IK0800080
Jan 12, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
J1939 Data Link Troubleshooting
IK0800351
Jan 9, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
J1939 Data Link Source Address Information
IK1201248
Jan 3, 2017
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
Cooling System Flush Procedure
IK1200029
Jul 25, 2016
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
RADIATOR INTERNAL RESTRICTION AND FLUSH PROCEDURE
IK-1500051
Mar 23, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
IK1500051 - DAVCO FUEL PRO 382 TECHNICAL MANUAL, INSTALLATION, DIAGNOSTICS, AND SERVICE
IK0800080
Oct 1, 2014
353000 EQUIPMENT:ELECTRICAL
J1939 Data Link Troubleshooting
IK1300031
Apr 29, 2014
102000 POWER TRAIN:MANUAL TRANSMISSION
Transmission 1939 Datalink Overlay Harness for 9000i series; only with Eaton Ultrashift Gen 2 Transmission
IK1300036
Apr 28, 2014
100000 POWER TRAIN
Transmission 1939 Datalink Overlay Harness for 9000i series; only with Freedomline Transmission
IK0800368
May 10, 2013
110000 ELECTRICAL SYSTEM
Electrical Chassis Harnesses
IK0800379
May 10, 2013
030000 BRAKES (PWS)
Front ABS Harness
IK-0900004
Jul 9, 2012
356000 EQUIPMENT ADAPTIVE/MOBILITY
INTERNATIONAL: WHILE INSTALLING HORTON FAN HUBS, WRONG MOUNTING BOLTS WERE USED AND SHOULD BE REPLACED WITH NEW MOUNTING BOLTS. *PE
IK-0900004
Jul 9, 2012
350000 EQUIPMENT
INTERNATIONAL: WHILE INSTALLING HORTON FAN HUBS, WRONG MOUNTING BOLTS WERE USED AND SHOULD BE REPLACED WITH NEW MOUNTING BOLTS. *PE
041205
Mar 1, 2004
061000 ENGINE AND ENGINE COOLING:ENGINE
CLUTCH DAMPER INTERFERENCE WITH FLYWHEEL BOTLS ON CATERPILLAR 3406E, C-15, C-16 ENGINES. *MJ
040801
Jan 1, 2004
110000 ELECTRICAL SYSTEM
SLIGHT GLOW IN THE PARKING BRAKE INDICATOR LAMP WHEN THE PARKING BRAKE IS NOT APPLIED. *TT
INTERNATIONAL 9400I - All Years Overview
Complete safety history for the INTERNATIONAL 9400I across all model years (1995, 2008).
35
Total Recalls
7
Total Complaints
0
Investigations
0
Reported Crashes
4
Reported Fires
0
Reported Deaths