2002 INTERNATIONAL 3800
2 recalls, 4 complaints - 74 TSBs
04V269000 Jun 3, 2004
SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR
Defect Description
ON CERTAIN SCHOOL BUSES AND TRUCK MODEL VEHICLES MANUFACTURED BETWEEN FEBRUARY 28, 1999, THROUGH APRIL 5, 2004, THE ANTI-LOCK BRAKE SYSTEM ELECTRONIC CONTROL UNIT (ECU) MAY MISINTERPRET A CORRUPT WHEEL SPEED SIGNAL.
Consequence
THE CORRUPT WHEEL SPEED SIGNALS MAY IMPROPERLY ACTIVATE THE ABS, INSTEAD OF DEACTIVATING THE ABS. THIS MAY RESULT IN THE DRIVER EXPERIENCING A HARD PEDAL FEEL AND A DECREASE IN DECELERATION AT THE END OF THE STOP, RESULTING IN EXTENDED STOPPING DISTANCES WHICH COULD CAUSE A VEHICLE CRASH, POSSIBLY ... Read more
Remedy
INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND INSPECT AND REPAIR THE AFFECTED VEHICLES FREE OF CHARGE. THE RECALL BEGAN AUGUST 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT I... Read more
03V062000 Feb 25, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Defect Description
ON CERTAIN SCHOOL AND TRANSIT BUSES BUILT WITH BOSCH ZERO OFFSET PIN SLIDE (ZOPS) HYDRAULIC DISC BRAKES, THE ZOPS HYDRAULIC DISC BRAKES MAY EXPERIENCE CALIPERS STICKING IN THE APPLIED POSITION, WHICH CAN RESULT IN EXCESSIVE OR ABNORMAL HEAT GENERATION AT ONE OR MORE OF THE BRAKES.
Consequence
THE COMBINATION OF THE FOLLOWING FACTORS MAY COLLECTIVELY RESULT IN AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY: POTENTIAL FIRE AT A WHEEL END, HIGH INCIDENT RATES OF STUCK CALIPERS, AND EVACUATION AND CONTAINMENT CONCERNS RELATING TO MULTIPLE PASSENGERS.
Remedy
INTERNATIONAL WILL NOTIFY ITS CUSTOMERS AND REPAIR THE BUSES FREE OF CHARGE. THE RECALL BEGAN OCTOBER 29, 2004.
Complaint Statistics
4 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE AND ENGINE COOLING | 2 |
| STEERING:HYDRAULIC POWER ASSIST:PUMP | 1 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 1 |
ENGINE AND ENGINE COOLING
May 9, 2008
Incident date: Apr 13, 2007
TL*THE CONTACT OWNS A 2002 INTERNATIONAL 3800. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY DECELERATED. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING AND THEN IMMEDIATELY RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE CRANKSHAFT POSITION SENS... Read more
ENGINE AND ENGINE COOLING
May 9, 2008
Incident date: Feb 12, 2008
TL*THE CONTACT OWNS A 2002 INTERNATIONAL 3800. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SPORADICALLY DECELERATED. ON SEVERAL OCCASIONS, THE VEHICLE STALLED WITHOUT WARNING AND THEN IMMEDIATELY RESTARTED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE CRANKSHAFT POSITION SENS... Read more
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Oct 6, 2005
Incident date: Oct 4, 2005
DT: MR. BROOKS WORKS FOR A SCHOOL DISTRICT IN GULFPORT, MISSISSIPPI. HE RECEIVED 102 RECALLS FOR THE BUSES IN THE HARRISON COUNTY DISTRICT OVER A PERIOD OF FIVE YEARS CONCERNING ABS BRAKE FAILURE. THE RECALLS WERE FOR DIFFERENT FAILURES ON DIFFERENT SCHOOL BUSES. THERE ARE APPROXIMATELY 102 ... Read more
STEERING:HYDRAULIC POWER ASSIST:PUMP
Sep 10, 2002
THE PERSON IS IN CHARGE OF MAINTENANCE FOR SCHOOL BUSES RECEIVED RECALL NOTICE 00V148000/ MANUFACTURER'S RECALL 02505 CONCERNING POWER STEERING PUMP. HAD A FLEET OF BUSES RANGING FROM 1997-2002. H. L. GAGE, NEAR WASHINGTON AVENUE IN ALBANY, NY HAD NOT RECEIVED PARTS AS OF JUNE 2002. PLEASE DES... Read more
Technical Service Bulletins, 2002 INTERNATIONAL 3800
74 manufacturer communications from 43 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 14 |
| 060000 ENGINE AND ENGINE COOLING | 9 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 9 |
| 060000 ENGINE (PWS) | 7 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 5 |
| 350000 EQUIPMENT | 5 |
| 010000 STEERING | 4 |
| 020000 SUSPENSION | 2 |
IK0800407
Feb 21, 2024
110000 ELECTRICAL SYSTEM
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
IK0800407
Feb 21, 2024
060000 ENGINE AND ENGINE COOLING
Starter Diagnostics and warranty claim procedure; all engines EXCLUDING Cummins ISB engine with Allison transmission or PSI engine.
IK0200013
Feb 21, 2024
020000 SUSPENSION
Suggested alignment target values when performing a vehicle axle alignment.
IK0200013
Feb 21, 2024
010000 STEERING
Suggested alignment target values when performing a vehicle axle alignment.
IK0800351
Nov 21, 2023
110000 ELECTRICAL SYSTEM
J1939 Data Link Source Address Information
IK2600069
Sep 7, 2023
060000 ENGINE AND ENGINE COOLING
How to request a horsepower quote; all International and Cummins engines
IK0800407
Mar 15, 2023
110000 ELECTRICAL SYSTEM
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
IK0800407
Mar 15, 2023
060000 ENGINE AND ENGINE COOLING
Starter diagnostics and warranty claim procedure for all engines and all chassis EXCLUDING vehicles equipped with PSI engines or Cummins ISB engine with Allison transmissions
IK1201472
Sep 29, 2022
060000 ENGINE AND ENGINE COOLING
Pico Scope CCOS (Crankcase Separator Test)
IK1201469
Aug 23, 2022
060000 ENGINE AND ENGINE COOLING
PicoScope Test One Channel RCT
IK0800607
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test - Battery Loss of Charge - Parasitic Draw Test
IK0800610
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test Resistance and Ohmmeter
IK0800609
Aug 23, 2022
110000 ELECTRICAL SYSTEM
PicoScope Test for Datalink (CAN) Health Shorts & opens
IK2600052
Mar 14, 2022
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Calculating pulses per mile (speedometer setting); only models equipped with International engines
IK2600052
Mar 14, 2022
110000 ELECTRICAL SYSTEM
Calculating pulses per mile (speedometer setting); only models equipped with International engines
IK1000003
Nov 2, 2021
010000 STEERING
Power Steering Diagnostics Flow / Pressure Specifications For Power Steering Gears and Power Steering Pumps
IK0800080
Nov 2, 2021
110000 ELECTRICAL SYSTEM
J1939 Data Link Troubleshooting
IK1201299
Sep 30, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
IK1201299
Sep 30, 2021
060000 ENGINE AND ENGINE COOLING
Engine Oil Capacities. All International electronic engines 1994 to present and Cummins ISB, ISM, or ISX engines
IK0400040
Jul 19, 2021
040000 SERVICE BRAKES, AIR
General wheel speed sensor troubleshooting
IK0400040
Jul 19, 2021
030000 SERVICE BRAKES, HYDRAULIC
General wheel speed sensor troubleshooting
IK0700112
Jun 4, 2021
060000 ENGINE AND ENGINE COOLING
Aftertreatment Clamp Corrosion; Single Can Aftertreatment Systems
IK1400005
Aug 25, 2020
060000 ENGINE (PWS)
Driveline Information Center and Troubleshooting Procedures
IK1400005
Aug 25, 2020
350000 EQUIPMENT
Driveline Information Center and Troubleshooting Procedures
IK0800504
Aug 3, 2020
060000 ENGINE (PWS)
Repair Procedures for Vehicles Struck by Lightning
IK0800504
Aug 3, 2020
110000 ELECTRICAL SYSTEM
Repair Procedures for Vehicles Struck by Lightning
IK0800504
Aug 3, 2020
100000 POWER TRAIN
Repair Procedures for Vehicles Struck by Lightning
IK2200149
Jun 17, 2020
350000 EQUIPMENT
This article is for adding additional protection to the driver's area of the bus to help mitigate the transmission of germs.
IK1600258
Mar 26, 2020
980000 UNKNOWN OR OTHER
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
350000 EQUIPMENT
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
220000 SEATS
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
170000 LATCHES/LOCKS/LINKAGES
Cleaning and Disinfecting Trucks and Buses
IK1600258
Mar 26, 2020
150000 SEAT BELTS
Cleaning and Disinfecting Trucks and Buses
IK0800080
Feb 27, 2020
110000 ELECTRICAL SYSTEM
J1939 Data Link Troubleshooting
IK1201299
Sep 9, 2019
060000 ENGINE AND ENGINE COOLING
Oil Capacities; All Electronic International Engines 1994 - Present. Cummins ISB, ISM & ISX
IK1400023
Jul 15, 2019
020000 SUSPENSION
Suspension Lean Diagnostics; All models
IK0800351
Jun 26, 2019
110000 ELECTRICAL SYSTEM
J1939 Data Link Source Address Information
IK1400005
Nov 13, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Driveline Information Center and Troubleshooting Procedures
IK1400005
Nov 13, 2018
350000 EQUIPMENT
Driveline Information Center and Troubleshooting Procedures
IK1400005
Nov 13, 2018
105000 POWER TRAIN:DRIVELINE
Driveline Information Center and Troubleshooting Procedures
4328530R1
Nov 1, 2018
350000 EQUIPMENT
Tool Instruction - BCM Programming Harness
4328530R1
Nov 1, 2018
110000 ELECTRICAL SYSTEM
Tool Instruction - BCM Programming Harness
IK1201299
Sep 20, 2018
060000 ENGINE (PWS)
Engine Oil Capacities All Electronic International Engines 1994 - Present. Cummins ISB, ISM & ISX
IK0800475
Sep 17, 2018
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Radio Diagnostics and Information
IK1900022
Sep 6, 2018
060000 ENGINE (PWS)
A/C Refrigerant and Oil Capacities
IK4300001
Jan 30, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Updating OnCommand Link with Accelerator
IK0800080
Jan 22, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
J1939 Data Link Troubleshooting
IK1200921
Jan 22, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
ISX, N13, and N9 / N10 Aftertreatment Private Data Link Troubleshooting
IK1201009
Jan 19, 2018
060000 ENGINE (PWS)
Winter Front Usage
IK1201299
Jan 18, 2018
060000 ENGINE (PWS)
Engine Oil Capacities
IK2700100
Jan 10, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
OnCommand EZ-Tech
IK2500511
Dec 8, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
Using Supplier Software to Check DTCs
IK0800341
Nov 9, 2017
110000 ELECTRICAL SYSTEM
Trailer Auxiliary Switch Lamp Burning Out; Only Vehicles Equipped with Feature Code 0008TTH or 0008THG
IK0700097
Sep 22, 2017
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system.
IK0700097
Sep 22, 2017
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
NEW Ultrasonic DEF Tank Sending Unit; only models with SCR Aftertreatment system.
IK0700096
Sep 5, 2017
110000 ELECTRICAL SYSTEM
Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information; only models with SCR Aftertreatment system and N9, N10, N13, A26 or Cummins ISB, ISL, ISX engines built from January 2016
IK0800546
Sep 1, 2017
060000 ENGINE AND ENGINE COOLING
HVAC fault 2609-19 with 4th Gen BCM; Only models equipped with 4th generation BCM
IK1900022
Jun 30, 2017
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
A/C Refrigerant and Oil Capacities
IK2900030
Jun 29, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
Dealer EZ-Tech and Diagnostic Software Support Resource Center
IK0800080
Jun 28, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
J1939 Data Link Troubleshooting
IK1201363
Jun 27, 2017
070000 FUEL SYSTEM, GASOLINE
CPA Injector Misfire Detection; Only models with 2004 thru 2017 International engines.
IK2700100
Jun 21, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OnCommand EZTech
IK1201360
Jun 7, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Cylinder Performance Analyzer (CPA) Resource Center; Only models with 2004 thru 2017 International engines.
IK2700090
Jun 5, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OnCommand EZ-Tech Download Center
IK0500038
Jan 30, 2017
010000 STEERING
Steering Shake, Shimmy, Shudder, or Steering Vibration; only with 14k front weight rated axles and below
IK0500058
Jan 23, 2017
010000 STEERING
Steering Fluids
IK0800080
Jan 12, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
J1939 Data Link Troubleshooting
IK0800351
Jan 9, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
J1939 Data Link Source Address Information
IK1201248
Jan 3, 2017
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
Cooling System Flush Procedure
IK1200029
Jul 25, 2016
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
RADIATOR INTERNAL RESTRICTION AND FLUSH PROCEDURE
IK-1500051
Mar 23, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
IK1500051 - DAVCO FUEL PRO 382 TECHNICAL MANUAL, INSTALLATION, DIAGNOSTICS, AND SERVICE
IK0800080
Oct 1, 2014
353000 EQUIPMENT:ELECTRICAL
J1939 Data Link Troubleshooting
IK-0800219
Aug 29, 2014
060000 ENGINE (PWS)
INTERNATIONAL/NAVISTAR: A NEW DESIGN APS SENSORS (ACCELERATOR POSITION SENSOR) HAS BEEN DEVELOPED TO REPLACED OPEN/CLOSED IVS SWITCHES IN OLD SENSORS. *PE UPDATED 11/6/2013 *JS UPDATED 1/27/15. *PE
04901
Mar 1, 2004
061000 ENGINE AND ENGINE COOLING:ENGINE
HIGH PRESSURE OIL PUMP FITTING AND PLUG LEAKAGE IN INTERNATIONAL TRUCK AND BUS MODELS BUILT BETWEEN MARCH 1, 2002 AND OCTOBER 15, 2002 WITH INTERNATIONAL DT 466E AND 530E ENGINES. MODELS IC BUS, 3000FE, 3000RE, 3200, 3800, 4300, 4400, 7300
INTERNATIONAL 3800 - All Years Overview
Complete safety history for the INTERNATIONAL 3800 across all model years (1990, 2004).
11
Total Recalls
7
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths