2023 INFINITI QX55
1 recalls — 4 complaints — 52 TSBs
23V187000 Mar 20, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.
Consequence
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
Remedy
Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.
Complaint Statistics
4 total complaints
2 fires
Top Reported Components
| Component | Complaints |
|---|---|
| FUEL SYSTEM, GASOLINE | 1 |
| UNKNOWN OR OTHER | 1 |
| ELECTRICAL SYSTEM | 1 |
| ENGINE | 1 |
ELECTRICAL SYSTEM
Jul 6, 2025
Incident date: May 18, 2025
I was driving down the road in my 2008 wrangler and all of the sudden every light flashed on my dash board then it felt like I could not shift gears then smoke came pouring out of my air vents. I pulled over and got out realizing it was on fire. Climbed in to save my dog just before the fire got hug... Read more
Fire
ENGINE
Jul 6, 2025
Incident date: May 18, 2025
I was driving down the road in my 2008 wrangler and all of the sudden every light flashed on my dash board then it felt like I could not shift gears then smoke came pouring out of my air vents. I pulled over and got out realizing it was on fire. Climbed in to save my dog just before the fire got hug... Read more
Fire
UNKNOWN OR OTHER
Jun 11, 2025
Incident date: Jun 10, 2025
June 2020 I purchased the car brand new 2020 Hyundai Santa Fe SE 2.5L from dealership, after the first year I started having issues with my display monitor just shutting off and my car going idle at red lights or when I’m sitting in traffic. I’ve never been in an accident and I’m not a reckles... Read more
FUEL SYSTEM, GASOLINE
Mar 30, 2023
Incident date: Mar 1, 2023
The contact owns a 2022 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 22V859000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable... Read more
NHTSA Safety Ratings — 2023 INFINITI QX55
2023 Infiniti QX55 SUV AWD
| Category | Rating |
|---|---|
| Frontal Crash | 4 / 5 ★★★★☆ |
| Frontal Crash — Driver | 4 / 5 ★★★★☆ |
| Frontal Crash — Passenger | 4 / 5 ★★★★☆ |
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins — 2023 INFINITI QX55
52 manufacturer communications from 39 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 20 |
| 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT | 8 |
| 100000 POWER TRAIN | 5 |
| 130000 VISIBILITY | 3 |
| 160000 STRUCTURE | 3 |
| 200000 WHEELS | 2 |
| 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE | 2 |
| 190000 TIRES | 1 |
ITB23-010E
Feb 22, 2024
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB23-010E
Feb 22, 2024
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB23-010E
Feb 22, 2024
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB23-009A
Jan 29, 2024
110000 ELECTRICAL SYSTEM
INFOTAINMENT SYSTEM IN RENTAL CARS FREQUENTLY REBOOTS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-009A
Jan 29, 2024
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
INFOTAINMENT SYSTEM IN RENTAL CARS FREQUENTLY REBOOTS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB21-026C
Jan 29, 2024
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR CLOCK INCORRECT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010D
Jan 24, 2024
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB23-010D
Jan 24, 2024
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB23-010D
Jan 24, 2024
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB21-023B
Dec 13, 2023
100000 POWER TRAIN
TRANSFER ASSEMBLY SEAL REPLACEMENT FOR AWD FRONT DRIVE SHAFT REMOVAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-001E
Dec 13, 2023
100000 POWER TRAIN
FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-021B
Nov 2, 2023
150000 SEAT BELTS
SEAT BELT REMINDER SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010C
Aug 16, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010C
Aug 16, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010B
Aug 1, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010B
Aug 1, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-043A
May 26, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB14-011G
Apr 17, 2023
110000 ELECTRICAL SYSTEM
REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-015
Apr 6, 2023
110000 ELECTRICAL SYSTEM
DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN IVC SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communicat
ITB03-051Q
Apr 5, 2023
120000 EXTERIOR LIGHTING
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010A
Apr 4, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB21-026B
Apr 3, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR CLOCK INCORRECT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-008D
Mar 29, 2023
107000 POWER TRAIN:AXLE HUBS
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-013D
Mar 9, 2023
260000 FORWARD COLLISION AVOIDANCE
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB21-025A
Mar 9, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
DTC C1A17-49 STORED IN LASER/RADAR This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024C
Mar 9, 2023
350000 EQUIPMENT
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-009
Mar 8, 2023
110000 ELECTRICAL SYSTEM
INFOTAINMENT SYSTEM IN RENTAL CARS FREQUENTLY REBOOTS IF YOU CONFIRM The infotainment system of an APPLIED VEHICLE is frequently rebooting, AND The APPLIED VEHICLE is in a rental car fleet. ACTION Update the infotainment software.
ITB10-074B
Mar 8, 2023
030000 BRAKES (PWS)
ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-009
Mar 8, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
INFOTAINMENT SYSTEM IN RENTAL CARS FREQUENTLY REBOOTS IF YOU CONFIRM The infotainment system of an APPLIED VEHICLE is frequently rebooting, AND The APPLIED VEHICLE is in a rental car fleet. ACTION Update the infotainment software.
ITB23-010
Mar 8, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine i
ITB23-010
Mar 8, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine i
ITB09-039J
Feb 27, 2023
130000 VISIBILITY
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
Feb 27, 2023
130000 VISIBILITY
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J
Feb 27, 2023
160000 STRUCTURE
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
Feb 27, 2023
160000 STRUCTURE
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-067C
Feb 22, 2023
200000 WHEELS
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-006C
Feb 22, 2023
160000 STRUCTURE
WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-006C
Feb 22, 2023
130000 VISIBILITY
WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-042D
Feb 10, 2023
110000 ELECTRICAL SYSTEM
AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-030C
Feb 10, 2023
110000 ELECTRICAL SYSTEM
AV CONTROL UNIT INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB22-020A
Jan 23, 2023
110000 ELECTRICAL SYSTEM
TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-002
Jan 18, 2023
110000 ELECTRICAL SYSTEM
MISSING OR CORRUPTED MAP DATA IF YOU CONFIRM Client states the error screen, shown in Figure 1, appears when using navigation. ACTION Follow the SERVICE PROCEDURE in this bulletin to download the map data from the ASIST Downloader,
ITB22-017A
Jan 18, 2023
110000 ELECTRICAL SYSTEM
DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-043
Dec 8, 2022
110000 ELECTRICAL SYSTEM
INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION SERVICE INFORMATION When replacing an AV control unit (Infotainment Control Unit), for any reason, all three steps below are required. If all three steps are not completed on v
ITB22-042
Dec 6, 2022
060000 ENGINE AND ENGINE COOLING
MIL ON WITH DTC P0448 STORED IN THE ECM IF YOU CONFIRM The MIL is ON with DTC P0448 (VENT CONTROL VALVE) stored in the ECM. ACTION See Repair Overview on page 2 for diagnostic procedure.
ITB22-041
Nov 23, 2022
100000 POWER TRAIN
DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or com
ITB12-072I
Nov 9, 2022
100000 POWER TRAIN
ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-029D
Nov 1, 2022
110000 ELECTRICAL SYSTEM
TELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
PC924 2023 QX60
Oct 8, 2022
110000 ELECTRICAL SYSTEM
Front Sonar Sensor ***** Retailer Announcement ***** INFINITI is committed to a high level of customer service and satisfaction. This commitment requires INFINITI to periodically place certain vehicles on temporary Quality Assurance (QA
ITB13-008C
Sep 27, 2022
100000 POWER TRAIN
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
PC911 2022-23 QX
Aug 26, 2022
190000 TIRES
Tire Inspection ***** Retailer Announcement ***** INFINITI is conducting a quality action on 848 specific 2022-2023 QX50 and QX55 (J55) vehicles in connection with an on-going investigation. Retailers will inspect the tires and, if nece
PC911 2022-23 QX
Aug 26, 2022
200000 WHEELS
Tire Inspection ***** Retailer Announcement ***** INFINITI is conducting a quality action on 848 specific 2022-2023 QX50 and QX55 (J55) vehicles in connection with an on-going investigation. Retailers will inspect the tires and, if nece
INFINITI QX55 — All Years Overview
Complete safety history for the INFINITI QX55 across all model years (2022–2023).
2
Total Recalls
13
Total Complaints
0
Investigations
0
Reported Crashes
2
Reported Fires
0
Reported Deaths
INFINITI QX55 — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2023 (current) | 1 | 4 | |
| 2022 | 1 | 9 | View |