2021 INFINITI Q50
3 recalls, 7 complaints - 132 TSBs
21V599000 Aug 2, 2021
BACK OVER PREVENTION:DISPLAY FUNCTION
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Veh... Read more
Consequence
A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the control unit software, free of charge. Owner notification letters were mailed September 14, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R21A9.
21V402000 May 27, 2021
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM
Defect Description
Nissan North America, Inc. (Nissan) is recalling certain 2020 Nissan Murano, INFINITI QX60, 2021 Nissan GT-R, INFINITI QX50, and Q50 vehicles. The front steering knuckle or rear axle housing may have insufficient strength due to improper heat-treatment.
Consequence
The steering knuckle or rear axle could deform upon impact, such as from hitting a curb, resulting in a loss of steering control, or possible wheel separation. Both of these conditions can increase the risk of a crash.
Remedy
Dealers will inspect and replace the front steering knuckle and rear axle housing, as necessary, free of charge. Owner notification letters were mailed July 26, 2021. Nissan owners may contact customer service at 1-800-867-7669. INFINITI owners may contact customer service at 1-800-662-6200.
21V234000 Apr 4, 2021
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Defect Description
Nissan North America, Inc. (INFINITI) is recalling certain 2021 INFINITI Q50 and Q60 vehicles. After detecting rapid acceleration, the Engine Control Module (ECM) may incorrectly reduce engine power and reduce fuel supply to the engine.
Consequence
A lack of fuel may cause an engine stall, increasing the risk of a crash.
Remedy
INFINITI will notify owners, and dealers will reprogram the ECM software, free of charge. The recall began on May 25, 2021. Owners may contact INFINITI customer service at 1-800-662-6200. INFINITI's number for this recall is R20C5.
Complaint Statistics
7 total complaints
3 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE AND ENGINE COOLING | 2 |
| VEHICLE SPEED CONTROL | 1 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 1 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
| SERVICE BRAKES | 1 |
| SUSPENSION | 1 |
ENGINE AND ENGINE COOLING
Sep 8, 2026
Incident date: Sep 5, 2026
The contact owns a 2021 Infiniti Q50. The contact stated that while driving approximately 70 - 80 MPH and attempting to accelerate, the vehicle would accelerate but failed to exceed 10 MPH. The accelerator pedal had to be depressed to the floorboard for the vehicle to accelerate; however, the vehic... Read more
SUSPENSION
Feb 9, 2026
Incident date: Feb 4, 2026
Front suspension ball joint failure occurred while driving approximately 70 mph on an interstate highway, resulting in sudden loss of vehicle control and requiring immediate emergency response. The vehicle is a 2023 Audi e-tron A5. Two weeks prior to the sudden failure, an Audi dealership inspected... Read more
ENGINE AND ENGINE COOLING
Aug 9, 2024
Incident date: Jul 26, 2024
The contact owns a 2018 Ford Focus The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Th... Read more
SERVICE BRAKES
Jan 6, 2024
Incident date: Jan 5, 2024
Driving down the high way at about 55-60 miles an hour went to overtake a vehicle and brake system light, and flashing parking brake late came on all systems such as cruise control, lane mitigation, lane keep assist, brake assist and reduced braking performance messages came up on the dash about th... Read more
VEHICLE SPEED CONTROL
Apr 10, 2022
Incident date: Jan 13, 2022
I purchased a new 2021 Infiniti Q50 from Infiniti of Cool Springs on September 28, 2020. There was an incident on January 13, 2022 due to a manufacturer defect that caused my car to accelerate on it’s own. I was parked at a car wash to vacuum my vehicle. I had my foot on the brake to move the gear... Read more
Crash
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Apr 10, 2022
Incident date: Jan 13, 2022
I purchased a new 2021 Infiniti Q50 from Infiniti of Cool Springs on September 28, 2020. There was an incident on January 13, 2022 due to a manufacturer defect that caused my car to accelerate on it’s own. I was parked at a car wash to vacuum my vehicle. I had my foot on the brake to move the gear... Read more
Crash
FORWARD COLLISION AVOIDANCE: WARNINGS
Apr 10, 2022
Incident date: Jan 13, 2022
I purchased a new 2021 Infiniti Q50 from Infiniti of Cool Springs on September 28, 2020. There was an incident on January 13, 2022 due to a manufacturer defect that caused my car to accelerate on it’s own. I was parked at a car wash to vacuum my vehicle. I had my foot on the brake to move the gear... Read more
Crash
NHTSA Safety Ratings, 2021 INFINITI Q50
2021 Infiniti Q50 4 DR AWD
| Category | Rating |
|---|---|
| Rollover | 5 / 5 ★★★★★ |
| Rollover Risk | 9.7% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy, 2021 INFINITI Q50
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 3.0L 6-cyl, Automatic (S7) (Rear-Wheel Drive) | 20.0 | 29.0 | 23.0 | Premium | $3,300 |
CO2 Emissions: 388.0 g/mile (Midsize Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2021 INFINITI Q50
132 manufacturer communications from 94 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 52 |
| 060000 ENGINE AND ENGINE COOLING | 11 |
| 353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE | 9 |
| 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT | 9 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 5 |
| 350000 EQUIPMENT | 4 |
| 120000 EXTERIOR LIGHTING | 4 |
| 130000 VISIBILITY | 4 |
ITB23-010E
Feb 22, 2024
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB23-010E
Feb 22, 2024
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB23-010E
Feb 22, 2024
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB22-014B
Jan 29, 2024
110000 ELECTRICAL SYSTEM
ENABLING WIRELESS APPLE CARPLAYA? FEATURES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-009A
Jan 29, 2024
110000 ELECTRICAL SYSTEM
INFOTAINMENT SYSTEM IN RENTAL CARS FREQUENTLY REBOOTS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-009A
Jan 29, 2024
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
INFOTAINMENT SYSTEM IN RENTAL CARS FREQUENTLY REBOOTS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB21-026C
Jan 29, 2024
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR CLOCK INCORRECT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010D
Jan 24, 2024
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB23-010D
Jan 24, 2024
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB23-010D
Jan 24, 2024
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on
ITB22-038C
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
TURBOCHARGER REPLACEMENT PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-038C
Nov 6, 2023
061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
TURBOCHARGER REPLACEMENT PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010C
Aug 16, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010C
Aug 16, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-038B
Aug 4, 2023
060000 ENGINE AND ENGINE COOLING
TURBOCHARGER REPLACEMENT PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-038B
Aug 4, 2023
061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
TURBOCHARGER REPLACEMENT PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010B
Aug 1, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010B
Aug 1, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-043A
May 26, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB14-011G
Apr 17, 2023
110000 ELECTRICAL SYSTEM
REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-014A
Apr 13, 2023
110000 ELECTRICAL SYSTEM
ENABLING WIRELESS APPLE CARPLAYA? FEATURES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-015
Apr 6, 2023
110000 ELECTRICAL SYSTEM
DTC B2E1B-06 (AUTOMATIC ECALL) STORED AS CURRENT IN IVC SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communicat
ITB03-051Q
Apr 5, 2023
120000 EXTERIOR LIGHTING
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010A
Apr 4, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB21-026B
Apr 3, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR CLOCK INCORRECT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-008D
Mar 29, 2023
107000 POWER TRAIN:AXLE HUBS
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-021E
Mar 24, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been superseded by: ITB23-010 SOFTWARE UPDATE FOR INFOTAINMENT ISSUES Please discard previous versions of this bulletin.
ITB19-013D
Mar 9, 2023
260000 FORWARD COLLISION AVOIDANCE
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024C
Mar 9, 2023
350000 EQUIPMENT
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-010
Mar 8, 2023
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine i
ITB23-010
Mar 8, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine i
ITB23-009
Mar 8, 2023
110000 ELECTRICAL SYSTEM
INFOTAINMENT SYSTEM IN RENTAL CARS FREQUENTLY REBOOTS IF YOU CONFIRM The infotainment system of an APPLIED VEHICLE is frequently rebooting, AND The APPLIED VEHICLE is in a rental car fleet. ACTION Update the infotainment software.
ITB23-009
Mar 8, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
INFOTAINMENT SYSTEM IN RENTAL CARS FREQUENTLY REBOOTS IF YOU CONFIRM The infotainment system of an APPLIED VEHICLE is frequently rebooting, AND The APPLIED VEHICLE is in a rental car fleet. ACTION Update the infotainment software.
ITB10-074B
Mar 8, 2023
030000 BRAKES (PWS)
ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
Feb 27, 2023
130000 VISIBILITY
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
Feb 27, 2023
160000 STRUCTURE
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J
Feb 27, 2023
130000 VISIBILITY
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J
Feb 27, 2023
160000 STRUCTURE
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-067C
Feb 22, 2023
200000 WHEELS
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-006C
Feb 22, 2023
130000 VISIBILITY
WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-006C
Feb 22, 2023
160000 STRUCTURE
WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-030C
Feb 10, 2023
110000 ELECTRICAL SYSTEM
AV CONTROL UNIT INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB19-042D
Feb 10, 2023
110000 ELECTRICAL SYSTEM
AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-020A
Jan 23, 2023
110000 ELECTRICAL SYSTEM
TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-017A
Jan 18, 2023
110000 ELECTRICAL SYSTEM
DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB23-001
Jan 18, 2023
060000 ENGINE AND ENGINE COOLING
MIL ON WITH DTC P0101 AND/OR P010B STORED IN THE ECM SERVICE INFORMATION If the MIL is ON and DTC P0101 (MAF SEN/CIRCUIT-B1) and/or DTC P010B (MAF SEN/CIRCUIT-B2) is stored in the ECM on an APPLIED VEHICLE, follow the information in t
ITB23-002
Jan 18, 2023
110000 ELECTRICAL SYSTEM
MISSING OR CORRUPTED MAP DATA IF YOU CONFIRM Client states the error screen, shown in Figure 1, appears when using navigation. ACTION Follow the SERVICE PROCEDURE in this bulletin to download the map data from the ASIST Downloader,
ITB22-038A
Dec 9, 2022
060000 ENGINE AND ENGINE COOLING
TURBOCHARGER REPLACEMENT PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-043
Dec 8, 2022
110000 ELECTRICAL SYSTEM
INFOTAINMENT CONTROL UNIT REPLACEMENT SERVICE INFORMATION SERVICE INFORMATION When replacing an AV control unit (Infotainment Control Unit), for any reason, all three steps below are required. If all three steps are not completed on v
ITB22-041
Nov 23, 2022
100000 POWER TRAIN
DRIVE SHAFT BOOT SERVICE INFORMATION SERVICE INFORMATION If a Drive Shaft (Axle Shaft) Boot on an APPLIED VEHICLE is found to be leaking grease, AND There is no abnormal noise or obvious CV Joint risk due to water intrusion and/or com
ITB22-038
Nov 14, 2022
060000 ENGINE AND ENGINE COOLING
TURBOCHARGER REPLACEMENT PROCEDURE SERVICE INFORMATION If either one or both turbochargers require replacement, refer to the SERVICE PROCEDURE in this bulletin for the updated procedure. IMPORTANT: You MUST closely follow the entire S
ITB22-038
Nov 14, 2022
061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
TURBOCHARGER REPLACEMENT PROCEDURE SERVICE INFORMATION If either one or both turbochargers require replacement, refer to the SERVICE PROCEDURE in this bulletin for the updated procedure. IMPORTANT: You MUST closely follow the entire S
ITB19-029D
Nov 1, 2022
110000 ELECTRICAL SYSTEM
TELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB13-008C
Sep 27, 2022
100000 POWER TRAIN
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB21-026A
Jun 21, 2022
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR CLOCK INCORRECT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024B
Apr 26, 2022
140000 AIR BAGS
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024B
Apr 26, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-024B
Apr 26, 2022
143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB22-020
Apr 21, 2022
110000 ELECTRICAL SYSTEM
TELEMATICS CONTROL UNIT RESET AFTER AUTOMATIC COLLISION NOTIFICATION SERVICE INFORMATION The Telematics Control Unit (TCU) has the ability to send an automatic collision notification when the vehicle is involved in an accident. Once a
ITB22-017
Apr 12, 2022
110000 ELECTRICAL SYSTEM
B2E01-96 (INTERNAL BATTERY) DTC STORED AS CURRENT IN IVC SERVICE INFORMATION CONSULT has been updated to allow DTC B2E01-96 (Internal battery) to be cleared in the Telematics Control Unit (TCU). If DTC B2E01-96 is Current/Active in t
ITB22-015
Apr 5, 2022
070000 FUEL SYSTEM, GASOLINE
SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do
ITB21-022D
Mar 31, 2022
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
CLIENT SATISFACTION INITIATIVE 2020-2021 Q50, Q60, AND QX50, INFOTAINMENT SOFTWARE UPDATE AND WIRELESS CARPLAY CONFIGURATION Client Satisfaction Initiative ID # PC839 is no longer active. i?? Repair orders opened after this bulletina
ITB22-014
Mar 31, 2022
110000 ELECTRICAL SYSTEM
ENABLING WIRELESS APPLE CARPLAYA? FEATURES SERVICE INFORMATION To enable wireless use of current Apple CarPlayA? features, follow the SERVICE PROCEDURE in this bulletin. NOTE: Depending on the software version, the AV control unit may
ITB22-014
Mar 31, 2022
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
ENABLING WIRELESS APPLE CARPLAYA? FEATURES SERVICE INFORMATION To enable wireless use of current Apple CarPlayA? features, follow the SERVICE PROCEDURE in this bulletin. NOTE: Depending on the software version, the AV control unit may
ITB22-014
Mar 31, 2022
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
ENABLING WIRELESS APPLE CARPLAYA? FEATURES SERVICE INFORMATION To enable wireless use of current Apple CarPlayA? features, follow the SERVICE PROCEDURE in this bulletin. NOTE: Depending on the software version, the AV control unit may
ITB22-014
Mar 31, 2022
353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
ENABLING WIRELESS APPLE CARPLAYA? FEATURES SERVICE INFORMATION To enable wireless use of current Apple CarPlayA? features, follow the SERVICE PROCEDURE in this bulletin. NOTE: Depending on the software version, the AV control unit may
ITB20-021D
Mar 21, 2022
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB21-022C
Mar 21, 2022
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
CLIENT SATISFACTION INITIATIVE 2020-2021 Q50, Q60, AND QX50, INFOTAINMENT SOFTWARE UPDATE AND WIRELESS CARPLAY CONFIGURATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of thi
REV 4 - PC839 20
Mar 17, 2022
110000 ELECTRICAL SYSTEM
REMINDER: Wireless Apple CarPlayA? Update Voluntary Service Campaign UPDATE March 17, 2022 Please discard earlier versions of this bulletin. The announcement from February 24, 2021 has been updated to highlight the following important
REV 4 - PC839 20
Mar 17, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
REMINDER: Wireless Apple CarPlayA? Update Voluntary Service Campaign UPDATE March 17, 2022 Please discard earlier versions of this bulletin. The announcement from February 24, 2021 has been updated to highlight the following important
ITB19-029C
Mar 3, 2022
346000 COMMUNICATION:MANUFACTURER TELEMATICS
TELEMATICS (IVC) SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB19-030B
Mar 3, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
AV CONTROL UNIT INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB19-042C
Mar 3, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
AV CONTROL UNIT REPLACEMENT PROCESS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-021C
Feb 25, 2022
110000 ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB20-021C
Feb 25, 2022
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
REV 3 - PC839 20
Feb 24, 2022
110000 ELECTRICAL SYSTEM
Wireless Apple CarPlayA? Update Voluntary Service Campaign UPDATE February 24, 2022 Please discard earlier versions of this bulletin. The announcement from December 16, 2021 has been updated to highlight the following important inform
REV 3 - PC839 20
Feb 24, 2022
353000 EQUIPMENT:ELECTRICAL
Wireless Apple CarPlayA? Update Voluntary Service Campaign UPDATE February 24, 2022 Please discard earlier versions of this bulletin. The announcement from December 16, 2021 has been updated to highlight the following important inform
ITB21-022B
Feb 23, 2022
110000 ELECTRICAL SYSTEM
CLIENT SATISFACTION INITIATIVE 2020-2021 Q50, Q60, AND QX50, INFOTAINMENT SOFTWARE UPDATE AND WIRELESS CARPLAY CONFIGURATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of thi
ITB21-022B
Feb 23, 2022
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
CLIENT SATISFACTION INITIATIVE 2020-2021 Q50, Q60, AND QX50, INFOTAINMENT SOFTWARE UPDATE AND WIRELESS CARPLAY CONFIGURATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of thi
ITB13-006C
Feb 22, 2022
110000 ELECTRICAL SYSTEM
CAN COMMUNICATION a?? NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-052D
Feb 22, 2022
110000 ELECTRICAL SYSTEM
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-052D
Feb 22, 2022
115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-060B
Feb 22, 2022
110000 ELECTRICAL SYSTEM
INFINITI; INTELLIGENT KEY INITIALIZATION PROCEDURE STOPS OR WILL NOT CONTINUE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
ITB22-006
Feb 9, 2022
110000 ELECTRICAL SYSTEM
BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehiclea??s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle
ITB22-006
Feb 9, 2022
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehiclea??s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle
ITB13-044J
Feb 7, 2022
060000 ENGINE AND ENGINE COOLING
EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-044J
Feb 7, 2022
090000 FUEL SYSTEM, OTHER
EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-042E
Feb 7, 2022
060000 ENGINE AND ENGINE COOLING
DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-029B
Jan 26, 2022
110000 ELECTRICAL SYSTEM
CAN COMMUNICATION CODES a?? DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB14-011F
Jan 26, 2022
110000 ELECTRICAL SYSTEM
REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB14-011F
Jan 26, 2022
060000 ENGINE (PWS)
REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-013C
Jan 26, 2022
110000 ELECTRICAL SYSTEM
AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-013C
Jan 26, 2022
272000 LANE DEPARTURE: ASSIST
AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-013C
Jan 26, 2022
273000 LANE DEPARTURE: BLIND SPOT DETECTION
AEB WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
REV 2 - PC839 20
Dec 16, 2021
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Wireless Apple CarPlayA? Update Voluntary Service Campaign UPDATE December 16, 2021 Please discard earlier versions of this bulletin. The announcement from October 18, 2021 has been updated to highlight the following important informa
ITB03-051P
Dec 7, 2021
120000 EXTERIOR LIGHTING
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB17-033C
Dec 7, 2021
120000 EXTERIOR LIGHTING
CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB03-074P
Dec 7, 2021
120000 EXTERIOR LIGHTING
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB21-026
Dec 3, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
SOFTWARE UPDATE FOR CLOCK INCORRECT IF YOU CONFIRM One or more of the following occurs: i?? The clock resets to 1:00. i?? The clock changes 4-6 hours ahead of actual time. i?? Set Clock Manually icon is grayed out. ACTION 1. Confir
ITB20-006B
Nov 18, 2021
131000 VISIBILITY:WINDSHIELD
WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
Showing 100 of 132 bulletins.
INFINITI Q50 - All Years Overview
Complete safety history for the INFINITI Q50 across all model years (2014, 2021).
23
Total Recalls
743
Total Complaints
0
Investigations
64
Reported Crashes
7
Reported Fires
0
Reported Deaths