2013 INFINITI JX35

7 recalls, 361 complaints - 249 TSBs

AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

Defect Description

Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano... Read more

Consequence

If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy

Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, ... Read more

3,296,947 vehicles affected

Manufacturer: Nissan North America, Inc.

AIR BAGS:FRONTAL

Defect Description

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant ... Read more

Consequence

If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

Remedy

Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.

919 vehicles affected

Manufacturer: Nissan North America, Inc.

STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

Defect Description

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 20... Read more

Consequence

If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.

Remedy

Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at 1-800-647-7261.

170,665 vehicles affected

Manufacturer: Nissan North America, Inc.

AIR BAGS:FRONTAL

Defect Description

Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may ... Read more

Consequence

If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.

Remedy

Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.

989,701 vehicles affected

Manufacturer: Nissan North America, Inc.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Defect Description

Nissan is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured April 18, 2012, through September 20, 2013; model year 2013 Infiniti JX35 vehicles manufactured September 15, 2011, through January 16, 2013; and model year 2014 Infiniti QX60 vehicles manufactured January 17, 2... Read more

Consequence

The increased stopping distance may increase the risk of a crash.

Remedy

Nissan will notify owners, and dealers will reprogram the ABS, free of charge. The recall began on November 18, 2013. Owners may contact Nissan at 1-800-647-7261.

151,695 vehicles affected

Manufacturer: Nissan North America, Inc.

AIR BAGS

Defect Description

Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger ai... Read more

Consequence

If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.

Remedy

Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.

82,038 vehicles affected

Manufacturer: Nissan North America, Inc.

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Defect Description

Nissan is recalling certain model year 2013 Infiniti JX35 vehicles manufactured from February 15, 2012, through June 22, 2012. Due to an assembly issue, the fuel transfer tube may be misrouted inside the fuel tank. As a result, the fuel level float may be prevented from dropping as the fuel is con... Read more

Consequence

If the fuel guage does not accurately show when the tank is becoming empty, the vehicle may run out of gas unexpectedly, stalling, and increasing the risk of a crash.

Remedy

Nissan will notify owners, and dealers will inspect and re-route the fuel transfer tube and install a new O-ring, free of charge. The recall began on September 10, 2012. Owners may contact Nissan customer service at 1-800-647-7261.

7,842 vehicles affected

Manufacturer: NISSAN NORTH AMERICA, INC.

Complaint Statistics

361 total complaints 7 crashes 4 fires 10 injuries

Top Reported Components

Component	Complaints
AIR BAGS	86
POWER TRAIN	68
ELECTRICAL SYSTEM	43
SERVICE BRAKES	24
UNKNOWN OR OTHER	24
ENGINE	18
EXTERIOR LIGHTING	15
VEHICLE SPEED CONTROL	12
FUEL/PROPULSION SYSTEM	10
SEAT BELTS	7

Incident date: Jul 23, 2026

The contact owns a 2017 Ford Taurus. The contact received notification of NHTSA Campaign Number: 25V611000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stat... Read more

Incident date: Aug 15, 2025

The contact owns a 2020 Toyota RAV4. The contact stated that while the vehicle was parked, coolant was observed leaking from the engine compartment with no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that the engine casing had failed, and the contact was in... Read more

Incident date: Feb 2, 2026

Saturday 4/4 I took the truck to get a tire repaired. It would not initially start. 5 minutes later it finally did. Then a few blocks away the trucks internal lights started flashing and it jumped from drive into a lower gear. I thought my drive quit working. I pulled over and had reverse and low so... Read more

Incident date: Feb 2, 2026

At less than 50,000 miles, my alternator went out and had to be replaced, causing the battery to need to be replaced also. Now, at only 51,000 miles, my transmission is having problems and causing the vehicle to jerk when shifting. This vehicle has had regular maintenance performed by a combinatio... Read more

Incident date: Feb 2, 2026

Incident date: Sep 1, 2025

I have taken my vehicle to a certified Hyundai dealership multiple times due to intermittent starting issues. The car will unlock remotely, and the lights and electrical components will turn on, but the engine will not start. When this happens, I press the ignition button to turn the vehicle off and... Read more

Incident date: Sep 1, 2025

Incident date: Jan 7, 2025

Component: Engine (Theta II 2.4L GDI) / connecting rod bearing-related failure risk with abnormal internal oil loss. The vehicle is available for inspection upon request (engine, oil level condition, diagnostic history, and dealer records). Safety risk: While driving on the highway (approx. 70 mph)... Read more

Incident date: Nov 26, 2025

The 3rd brake light lens has separated from light assembly while in a drive thru carwash.

Incident date: Nov 17, 2025

Component/System That Failed: The airbag system, forward-collision sensors, and collision-warning/braking system failed. Despite a severe frontal crash, no airbags deployed and no warning or automatic braking occurred. The Bosch Crash Data Report shows abnormal sensor spikes (up to +52g), inconsiste... Read more

Crash 2 injured

Incident date: Jan 15, 2025

Left lowlight headlight stops working intermittently and then completely. Both front axles cracked. Right rear shock busted. Gas purge valve malfunctioned

Incident date: Jul 18, 2025

The contact owns a 2014 RAM 1500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The veh... Read more

Incident date: Apr 14, 2025

The dash warning lights all come on when the vehicle is started. Numerous Warning messages scroll across the dash indicating just about every system on the vehicle is malfunctioning. The collision warning system stops working, the lane change warning stops working, cruise control stops working. I ha... Read more

Incident date: Apr 14, 2025

Vehicle began exhibiting an intermittent shake between 45-60 MPH which felt like driving on a wash board road. In addition it would shift hard/bog down between 1st and 2nd gear. Took to a dealer for service and was told a TSB had been issued to flush the transmission, this was performed. Conditio... Read more

Incident date: Aug 1, 2018

While driving, with no preliminary warning, the engine shut down and I lost power. System showed a "PRESS START" message on the dash. I coasted to a stop blocking traffic on a neighborhood street. After two weeks at dealership, I was notified it was engine failure, and I need a new engine. As of... Read more

Incident date: Nov 27, 2024

The Honda Sensing camera in my Honda 2019 HRV malfunctioned while driving and no longer gives me the safety features of Honda Sensing. The camera does not hold a long life span it seems and Honda is not willing to help with the replacement. I think it is unfair and unsafe to allow customers to opera... Read more

Incident date: Mar 1, 2024

3/24 Fuzion 5th wh annual warranty inspection was completed. 4/24 bedroom slide out frame came loose from slide while in TX. we were able to make temp repairs & returning home contacted manufacturer regarding what we thought was structural issue. Keystone denied coverage, scheduled out of pocket rep... Read more

Incident date: Jul 7, 2023

Approximately on 2/10/2024 shortly after i added my 2021 Acura to my auto policy my insurance co. GEICO notified me about the open recall. Nobody else has notified me on the open recall. I just purchased the vehicle on [XXX] from Autonation Acura In Torrance California. The recall notice Says "there... Read more

Incident date: Jan 30, 2024

The vehicle’s forward collision warning, the land departure warning, the rear cross traffic warning, the blind spot monitoring have all been having issues since the first week of the car. I’ve taken the car into the shop over 10 times since the summer of 2022 on initial purchase. Each time the v... Read more

Incident date: Jan 11, 2024

My engine shuts off while idling, shifts into neutral automatically, and stalls when sitting at a light. This is a huge safety concern for me. My fuel pressure light and battery comes on when it shuts off.

Incident date: Sep 1, 2023

THIS HAS BEEN NOTHING BUT A BURDEN WITH THIS CAR. THE ENGINE HAS FAILED MULTIPLE TIMES IT HAS BEEN TAKEN TO FORD AND WAS FIXED MANY TIMES. IT IS AVAILABLE TO BE LOOKED AT ANYTIME. IT CAN'T BE DRIVEN, IT HAS BEEN PARKED IN MY DRIVE FOR MONTHS NOW. THE ENGINE HAS FAILED ON ME MULTIPLE TIMES WHILE DRIV... Read more

Incident date: Nov 14, 2023

The contact owns a 2018 Ford F-150. The contact stated while starting the vehicle, the vehicle made an abnormal rattling sound. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers had failed. The dealer determined that the engine n... Read more

Incident date: Nov 14, 2023

At about 17900 miles on my 2023 Rogue I got a engine malfunction warning the vehicle speed was reduced to 10pm on the freeway. Luckily I was able to pull over immediately. I had it towed to the Nissan dealer. They informed me it was a foot pedal issue and said the car was fixed. I drove it home fine... Read more

Incident date: Nov 14, 2023

The contact owns a 2007 Honda Odyssey. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 14V112000 (Fuel System, Gasoline). Despite the repair, the contact recently detected a strong fuel odor coming from the vehicle. The vehicle was taken to an independent mechanic who d... Read more

Incident date: Oct 17, 2022

The contact owns a 2015 Dodge Grand Caravan. The contact stated that while his niece was driving 35 MPH, the vehicle briefly shifted into neutral before shifting back into drive independently. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent m... Read more

Incident date: Oct 10, 2023

The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000(Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer ... Read more

Incident date: Oct 10, 2023

Both of my passenger sliding doors failed, resulting in both of them opening while driving with my children in the back seats. In August 2022, my driver side passenger door swung wide open while I was driving the car, with the error on the dashboard showing door open. Took the car to Honda Dealers... Read more

Incident date: Aug 1, 2023

I was driving the auto and parked in my garage without any indication of a fault. I attempted to start the car about 30 minutes later and the car would not start and gave an error message that said "change driver" I tried both keys and neither would allow the car to be started. There was no start... Read more

Incident date: Aug 1, 2023

Thermo Control Valve malfuncitoned, causing check engine light to come on. Car only has 72k miles on it, so dealership (McDaniels Subaru, Columbia. SC) said they couldn't repair under warranty. Even though car has 100K powertrain. To get to this part you have to remove intake manifold, so I don't se... Read more

Incident date: Jul 9, 2023

Manifold bolts regularly break on Dodge Durango V8 vehicles. Mine are broken, which results in exhaust leak and interferes with the exhaust system, leading to engine check lights and potentially other performance or emissions issues. Symptoms include a loud ticking sound that comes from the engine ... Read more

Incident date: May 3, 2023

I was driving and car started to lose power,the service engine light came on less than a minute before the boom.l tried to speed up and then there was a big boom and it was loud, so I went to the shoulder of the road and the car stalled ,I tried to restart the car and it just engulfed into flames. T... Read more

Fire

Incident date: May 3, 2023

When I make a forward sharp right or left turn, the tires "shudder". It feels like they are skipping or I'm hitting little bumps in the road. Crown Subaru in Chattanooga, TN, told me the center differential was bad, so I would need to replace the transmission for $11,000. I took it to a mechanic for... Read more

Incident date: May 3, 2023

On July 4th, my vehicle lost engine power and flashed a quick prompt of "engine warning" before turning off completely, smoke from under the hood which resulted in a fire. I was able to extinguish it fortunately. I have since discovered there are three open recalls, which I received no notification ... Read more

Fire

Incident date: May 8, 2023

The contact owns a 2015 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle failed to restart after several attempts. The contact stated that several unknown warning lights were illuminated. The VIN was included in NHTSA Campa... Read more

Incident date: May 5, 2023

The contact owns a 2019 Jeep Compass. The contact stated that on several occasions while driving approximately 75 MPH, the vehicle inadvertently decelerated to approximately 45 MPH for approximately 3 seconds, hesitated, and then stalled. The contact stated that before the vehicle stalled, the coola... Read more

Incident date: May 5, 2023

My personal owned 2019 Cherokee has a bubbling/delamination issue with the infotainment screen. Screen has bubbles which obstructs the view for using reverse. The screen has visible obstructions which could render view and cause a crash, serious bodily harm, or death. This has been a ongoing issue w... Read more

Incident date: May 3, 2023

The contact owns a 1999 Isuzu Rodeo. The contact stated that after he started the vehicle, the horn started to sound independently. The contact stated that he had to temporarily remove the fuse for the horn from the steering wheel. No warning lights were illuminated. The vehicle was taken to an inde... Read more

Incident date: May 3, 2023

Incident date: Dec 30, 2022

ABS SERVICE BRAKE MESSAGE APPEARS AND CLEARS. THIS LAST 20 MILE TRIP IT WENT OFF OVER 20 TIMES.

Incident date: Jan 9, 2023

The Recall z50/ 22V544 has been outstanding for the tailamp since August 2022 and still has no remedy.

Incident date: Dec 18, 2022

Known issue by Infiniti. Front (driver's side) headlight main bulb shorted out. Condensation "traveled" in the the assembly, but did not vent out. Replacement bulbs do not resolve the issue. The first time it happened, it occurred in December 2017 and was replaced by Infinity of Lynnwood (that was a... Read more

Incident date: Jan 1, 2023

Rear subframe cradle failed on new years day while family was in vehicle and attempted to stop at red light. Rear trailing arm mount was fully rotted and snapped off while braking for red light and fully occupied vehicle. Luckily the brake line wasn't pinched and we walked away. Purchased this vehic... Read more

Incident date: Aug 8, 2022

The contact owns a 2013 Infiniti JX. The contact stated while coming to a stop, the contact felt the vehicle pulling to the left. The vehicle was taken to an independent mechanic who replaced both front struts, front passenger’s side control arm, the radiator, and the brakes however, the failure p... Read more

Incident date: Aug 8, 2022

Incident date: Oct 23, 2022

The contact owns a 2013 Infiniti JX35. The contact stated while driving approximately 20 MPH, the vehicle was jerking as the intelligent brake assist and blind spot intervention malfunction warning lights illuminated. The contact also stated that she was unable to drive at faster speeds because the ... Read more

Incident date: Aug 11, 2022

The contact owns a 2013 Infiniti JX35. The contact stated while driving at 40 MPH, she felt the vehicle vibrate. The contact then attempted to accelerate however the vehicle failed to increase in speed. The vehicle was shut off and then restarted but the failure persisted. The contact was able to s... Read more

Incident date: Jul 1, 2022

I own a 2013 Infiniti JX35 and the transmission failed on 1 July 2022. It was replaced by AAMCO in Irondale Alabama on the 8th of July. The transmission promptly failed on the way back to SC. during the failure, the FCW and BCI malfunction warning lights came on and the vehicle shuddered and loss po... Read more

Incident date: Jul 1, 2022

Showing 50 of 361 complaints.

Technical Service Bulletins, 2013 INFINITI JX35

249 manufacturer communications from 168 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	41
350000 EQUIPMENT	38
100000 POWER TRAIN	22
356000 EQUIPMENT ADAPTIVE/MOBILITY	12
118000 ELECTRICAL SYSTEM:SOFTWARE	12
060000 ENGINE (PWS)	12
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)	8
103000 POWER TRAIN:AUTOMATIC TRANSMISSION	6

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

CVT/TCM CALIBRATION DATA a??WRITEa?? PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

120000 EXTERIOR LIGHTING

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

107000 POWER TRAIN:AXLE HUBS

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

350000 EQUIPMENT

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

030000 BRAKES (PWS)

ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

130000 VISIBILITY

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

160000 STRUCTURE

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

130000 VISIBILITY

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

200000 WHEELS

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

346000 COMMUNICATION:MANUFACTURER TELEMATICS

3G TELEMATICS HARDWARE DEACTIVATION SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

ABNORMAL NOISE, VIBRATION AND/OR BINDING FEELING FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

INFINITI AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

ENHANCED DIAGNOSTIC LOGIC FOR CVT JUDDER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

143100 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

118000 ELECTRICAL SYSTEM:SOFTWARE

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

140000 AIR BAGS

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

354000 EQUIPMENT:MECHANICAL

105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

CAN COMMUNICATION a?? NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

BATTERY QUICK CHARGE NOTICE SERVICE INFORMATION When charging the vehiclea??s 12 volt battery with the high amperage quick charge function, the ignition should never be ON, or turned ON, while charging. Attempting to start the vehicle

110000 ELECTRICAL SYSTEM

090000 FUEL SYSTEM, OTHER

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

060000 ENGINE AND ENGINE COOLING

EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

CAN COMMUNICATION CODES a?? DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

120000 EXTERIOR LIGHTING

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

120000 EXTERIOR LIGHTING

CLEANING FRONT OR REAR COMBINATION LAMP ASSEMBLIES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

120000 EXTERIOR LIGHTING

HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

VOLUNTARY SERVICE CAMPAIGN 2013 JX35; METER BACK LIGHT ILLUMINATION AND DISTANCE TO EMPTY INACCURACY Service Campaign ID # P2538 is no longer active. i?? Repair orders opened after this bulletina??s published date are no longer eligib

220000 SEATS

R1606 Occupant Classification System (OCS) Campaign Quality Review ***** Retailer Announcement ***** INFINITI is committed to the safety, security and satisfaction of our clients and is conducting a quality review of specific repairs f

140000 AIR BAGS

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

356000 EQUIPMENT ADAPTIVE/MOBILITY

2013 JX35 AND 2014-2017 QX60; VDC WARNING LAMP ON WITH DTC C1116 STORED This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

RADIO PRESETS / CLIMATE CONTROL SETTINGS / NAVIGATION SETTINGS CHANGE WITH INTELLIGENT KEY MEMORY This bulletin has been amended. Please see AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

THEFT ALARM SOUNDS WHEN VEHICLE IS LOCKED, UNLOCKED, OR DOOR/TRUNK OPENED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

350000 EQUIPMENT

NAVIGATION SYSTEM REBOOTS WHEN SXM TRAFFIC IS ENABLED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

350000 EQUIPMENT

INTELLIGENT KEY DOES NOT WORK INTERMITTENTLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

INTELLIGENT KEY DOES NOT WORK INTERMITTENTLY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

350000 EQUIPMENT

2013 JX35, 2014-2015 Q50 & QX60; ONE OR BOTH INTELLIGENT KEYS LOST PRIOR TO CUSTOMER DELIVERY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

BLUETOOTH, USB, AND AUX FUNCTION DIAGNOSTIC TOOL This bulletin has been amended. See AMENDMENT HISTORY on page 3. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.

350000 EQUIPMENT

INTELLIGENT KEY NOT DETECTED / ENGINE WILL NOT START This bulletin has been amended to update the Applied Vehicles. No other changes were made. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

350000 EQUIPMENT

VOLUNTARY SERVICE CAMPAIGN INFINITI; 2G TELEMATICS HARDWARE DEACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

350000 EQUIPMENT

SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

SIRIUSXM SATELLITE RADIO / WEATHER / TRAFFIC / TRAVEL LINK ACTIVATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

356000 EQUIPMENT ADAPTIVE/MOBILITY

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

350000 EQUIPMENT

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

356000 EQUIPMENT ADAPTIVE/MOBILITY

AV CONTROL UNIT REPLACEMENT REQUIRES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

350000 EQUIPMENT

AV CONTROL UNIT REPLACEMENT REQUIRES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

AV CONTROL UNIT REPLACEMENT REQUIRES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

2013 JX35 AND 2014 QX60 AWD ERROR DISPLAYED AND DTC C1204 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

CVT OIL LEAK DIAGNOSIS USING FLUORESCENT DYE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

2013 JX35 AND 2014 a?? 2018 QX60; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

Expiration Notification - 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided cl

350000 EQUIPMENT

Expiration Notification - 2G Telematics Hardware Replacement Campaign Summary In 2016, INFINITI launched a Client Satisfaction Initiative (CSI) that provided cl

350000 EQUIPMENT

CLIENT SATISFACTION INITIATIVE 2G TELEMATICS HARDWARE REPLACEMENT Customer Satisfaction Initiative ID # PC451, PC452 and PC454 are no longer active. i?? Repair orders opened after this bulletina??s published date are no longer eligibl

110000 ELECTRICAL SYSTEM

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.

110000 ELECTRICAL SYSTEM

2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.

110000 ELECTRICAL SYSTEM

2013 JX35, 2014-2019 QX60, 2014-2019 QX60 HYBRID; VIBRATION AND/OR NOISE WHEN MAKING LOW SPEED TURNS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

020000 SUSPENSION

353000 EQUIPMENT:ELECTRICAL

PREMIUM NAVI/AUDIO VISUAL CONTROL UNIT DIAGNOSIS AND ORDERING This bulletin is no longer applicable. Discard previous versions of ITB11-066.

100000 POWER TRAIN

CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

020000 SUSPENSION

CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

2013 JX35 AND 2014 a?? 2018 QX60; CVT JUDDER AND DTC P17F0 OR P17F1 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

350000 EQUIPMENT

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

220000 SEATS

DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen will display: ACTION 1. Check the Occupant Classification System (O

140000 AIR BAGS

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

REMOTE ENGINE START NOT WORKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

121000 EXTERIOR LIGHTING:HEADLIGHTS

2013 JX35 AND 2014-2020 QX60; REMOVAL OF HEADLIGHT ASSEMBLY LOCATING BRACKET SERVICE INFORMATION If replacement of a Front Combination Headlamp assembly (headlight assembly) is necessary, for the applied vehicles, the locating bracket

350000 EQUIPMENT

ABNORMAL NOISE FROM FRONT ENGINE MOUNT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

350000 EQUIPMENT

DEAD PEDAL REPLACEMENT SERVICE INFORMATION If the dead pedal needs to be replaced for anyreason, it is no longer necessary to replace the front floor trim (carpet). The dead pedal is now available as a service part. NOTE: Do not repla

350000 EQUIPMENT

EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

100000 POWER TRAIN

CVT / TCM CALIBRATION DATA ?WRITE? PROCEDURE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

CVT FLUID LEVEL QUICK CHECK GAUGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

ALL MODEL YEAR 2012 AND NEWER INFINITI VEHICLES; EVAP LEAK DTC P0442, P0455, P0456 INFORMATION This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

TELEMATICS SERVICE INFORMATION This bulletin applies only to vehicles equipped with factory Navigation system. This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c

Showing 100 of 249 bulletins.

NHTSA Safety Investigations, INFINITI JX35

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Closed , Model Year: 2013

Occupant Classification System Failure

In May 2016, Nissan North America issued a safety recall (16V-244) to address the problem of improper classification of adult front seat passengers in approximately 3.3 million vehicles, including those in the scope of this investigation when it was opened (almost one million vehicles) and additiona... l vehicles, as shown below.Nissan models: certain model year 2013-2016 Altima, 2013-2016 LEAF, 2016-2017 Maxima, 2015-016 Murano and Murano Hybrid, 2013-2016 Pathfinder, 2014-2015 Pathfinder Hybrid, 2014-2017 Rogue, 2013-2016 Sentra, 2013-2016 NV200, and 2014-2016 Taxi.Infiniti models: certain model year 2013 JX35, 2014-2017 Q50, 2014-2016 Q50 Hybrid, and 2014-2016 QX60 and QX60 Hybrid.Chevrolet model: certain model year 2015-2016 City Express.Additional information on the above-referenced recalls is available online at NHTSA.gov.Also, the numbers shown in the above failure report summary are for the original vehicle population, as opposed to the entire recall population, and the ODI reports cited are as of May 31, 2016 when Nissan began to notify the affected owners of recall 16V-244.Based on the recall actions taken by Nissan, this Engineering Analysis is closed.Additional information on this closing resume and the investigation are in the EA15-004 public file available online at NHTSA.gov.The ODI reports cited above can be reviewed online at https://www.nhtsa.gov/recalls#vehicle under the following identification numbers: 10583283 10585264 10585349 10585379 10592434 10593399 10593501 10594329 10594614 10594755 10595161 10595645 10595946 10596128 10596459 10596952 10597037 10597452 10597518 10597719 10598537 10598869 10604755 10604834 10605188 10605251 10606565 10606828 10607038 10609649 10610519 10610991 10614467 10614609 10614745 10616905 10617008 10617507 10617903 10618099 10618202 10619059 10619563 10620719 10621840 10622214 10625808 10625981 10625998 10626006 10626023 10626335 10626458 10626732 10628355 10629382 10629460 10629606 10630441 10630502 10630990 10632251 10632588 10632934 10632997 10633714 10633810 10637994 10638591 10639040 10639147 10639324 10639473 10643046 10643843 10644203 10644333 10644341 10644690 10644891 10644985 10648834 10648997 10649414 10649772 10649874 10651360 10651564 10651924 10651982 10652024 10658665 10658844 10659484 10660294 10661195 10661358 10661541 10661795 10661855 10662901 10663033 10663338 10663860 10663978 10668054 10668768 10670538 10672807 10673088 10676471 10678478 10678997 10679512 10680748 10680769 10680975 10681656 10682235 10682902 10682993 10683391 10683689 10689672 10689809 10689981 10691626 10692137 10692558 10692625 10693168 10695312 10700614 10700960 10701008 10701011 10701014 10701018 10701023 10701027 10701031 10701032 10701035 10701045 10701055 10701064 10701074 10701146 10701196 10701228 10701237 10701254 10701301 10701306 10701326 10701367 10701370 10701384 10701415 10701453 10701526 10701558 10701656 10701670 10701946 10702003 10702667 10702798 10703032 10703657 10703766 10703813 10704196 10704988 10705530 10705919 10706621 10712543 10712568 10712575 10713335 10714316 10714330 10714536 10714980 10715132 10715945 10717336 10720918 10720971 10721331 10721746 10723424 10724568 10731167 10731868 10732012 10732065 10733877 10735438 10745948 10745982 10746399 10747660 10748077 10749091 10749110 10758979 10761398 10761433 10763320 10764590 10766486 10775946 10777923 10779712 10781422 10781449 10781508 10781901 10783624 10783776 10785993 10786461 10786713 10786788 10787867 10788370 10788371 10788962 10789694 10790181 10790230 10790362 10794790 10806647 10806933 10807302 10807841 10810487 10810558 10811858 10811864 10816502 10816686 10818702 10820204 10821247 10821751Read more

RQ, Closed , Model Year: 2013

Occupant Classification System Failure

In April 2014, Nissan North America launched Safety Recall 14V-138 to address problems with the Occupant Classification System (OCS) algorithm in the following vehicles: model year (MY) 2013-2014 Nissan Altima, Pathfinder, Sentra and LEAF; MY 2013 Infiniti JX35; MY 2014 Infiniti QX60 and Q50; and MY... 2013 Nissan NV 200/Taxi vehicles.According to Nissan, the OCS may misclassify adult front passenger occupants and turn off the passenger's frontal air bag for an adult occupant of sufficient weight.In March 2015, the Office of Defects Investigation (ODI) opened this Recall Query after the agency received approximately 124 complaints alleging problems with the OCS after the recall repairs and/or other OCS related repairs were made by Nissan/Infiniti dealers.The majority of the complaints alleged the passenger air bag status light stays on (i.e., indicating passenger air bag is turned off) for adult front passengers of sufficient weight.Many of the complaints stated the dealers have made multiple repairs but the problem still persists.In its June 2015 response to ODI's information request under the Recall Query, Nissan provided approximately 1,121 complaints and field reports on the recalled vehicles.These reports alleged OCS issues similar to the NHTSA reports described above.At this time, NHTSA has received a total of approximately 208 complaints (note: total of 1,271 reports shown in the table above eliminates 58 duplicative reports received by ODI and manufacturer).This Recall Query has been upgraded to an Engineering Analysis (EA15-004) to conduct a comparative assessment and further evaluate the effectiveness of the recall remedy which will include a thorough review of the countermeasures taken by Nissan and its suppliers.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers:10583283 10585264 10585349 10585379 10592434 10593399 10593501 10594329 10594614 10594755 10595161 10595645 10595946 10596128 10596459 10596952 10597037 10597452 10597518 10597719 10598537 10598869 10604755 10604834 10605188 10605251 10606565 10606828 10607038 10609649 10610519 10610991 10614467 10614609 10614745 10616905 10617008 10617507 10617903 10618099 10618202 10619059 10619563 10620719 10621840 10622214 10625808 10625981 10625998 10626006 10626023 10626335 10626458 10626732 10628355 10629382 10629460 10629606 10630441 10630502 10630990 10632251 10632588 10632934 10632997 10633714 10633810 10637994 10638591 10639040 10639147 10639324 10639473 10643046 10643843 10644203 10644333 10644341 10644690 10644891 10644985 10648834 10648997 10649414 10649772 10649874 10651360 10651564 10651924 10651982 10652024 10658665 10658844 10659484 10660294 10661195 10661358 10661541 10661795 10661855 10662901 10663033 10663338 10663860 10663978 10668054 10668768 10670538 10672807 10673088 10676471 10678478 10678997 10679512 10680748 10680769 10680975 10681656 10682235 10682902 10682993 10683391 10683689 10689672 10689809 10689981 10691626 10692137 10692558 10692625 10693168 10695312 10700614 10700960 10701008 10701011 10701014 10701018 10701023 10701027 10701031 10701032 10701035 10701045 10701055 10701064 10701074 10701146 10701196 10701228 10701237 10701254 10701301 10701306 10701326 10701367 10701370 10701384 10701415 10701453 10701526 10701558 10701656 10701670 10701946 10702003 10702667 10702798 10703032 10703657 10703766 10703813 10704196 10704988 10705530 10705919 10706621 10712543 10712568 10712575 10713335 10714316 10714330 10714536 10714980 10715132 10715945 10717336 10720918 10720971 10721331 10721746 10723424 10724568 10731167 10731868 10732012 10732065Read more

PE, Closed , Model Year: 2013

Collision Mitigation System Malfunction

The Office of Defects Investigation (ODI) analyzed complaint data provided by Nissan as well as complaints submitted to ODI from consumers. In total, there were 2 unique reports alleging inappropriate autonomous brake activation while driving.During PE12-022, Nissan identified a condition in model y... Read more

INFINITI JX35 - All Years Overview

Complete safety history for the INFINITI JX35 across all model years (2013, 2013).

7 Total Recalls

361 Total Complaints

3 Investigations

7 Reported Crashes

4 Reported Fires

0 Reported Deaths

Other INFINITI Models

Model	Recalls	Complaints
M45	138	372	View
M35	134	569	View
Q50	72	696	View
QX50	72	349	View
QX4	72	386	View
QX60	58	784	View
QX80	54	170	View
QX60 HYBRID	54	57	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2013 INFINITI JX35

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2013 INFINITI JX35

Most Affected Components

NHTSA Safety Investigations, INFINITI JX35

INFINITI JX35 - All Years Overview

Other INFINITI Models