2009 INFINITI EX35
1 recalls, 13 complaints - 122 TSBs
09E050000 Aug 10, 2009
EQUIPMENT
Defect Description
CURT IS RECALLING CERTAIN CLASS 1 RECEIVER HITCHES, P/N 11500, MANUFACTURED BETWEEN MARCH 26, 2008 AND MARCH 12, 2009, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON MODEL YEAR 2008 THROUGH 2010 NISSAN INFINITI EX35 VEHICLES. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE BUMPER STRUCTURE OF THE VEH... Read more
Consequence
A VEHICLE CRASH CAN OCCUR SHOULD THE TOWED VEHICLE SEPARATE FROM THE TOWING VEHICLE WHILE IN OPERATION.
Remedy
CURT MFG WILL NOTIFY OWNERS AND REPLACE THE HITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 14, 2009. OWNERS MAY CONTACT CURT MFG TOLL-FREE AT 1-800-738-7213.
Complaint Statistics
13 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 3 |
| STEERING | 2 |
| UNKNOWN OR OTHER | 2 |
| AIR BAGS:FRONTAL | 1 |
| WHEELS | 1 |
| TIRES | 1 |
| POWER TRAIN | 1 |
| ELECTRICAL SYSTEM | 1 |
| SEATS | 1 |
AIR BAGS
Jan 15, 2019
Incident date: Nov 15, 2016
1.FRONT PASSENGER SEAT AIRBAG WARNING SENSOR LIGHT ALWAYS BLINKING DESPITE SEVERAL DEALER ATTEMPTS TO CORRECT. DEALER TRIED TO RESET SENSOR ON 5/05/10,10/23/15 & 11/15/16 AND AN ESTIMATE OF $5,091.96 ON 11/15/16 TO CORRECT THE ISSUE. MANUFACTURER DENIED CLAIM TO REPLACE SENSOR ON 11/17/16 (CASE # 2... Read more
UNKNOWN OR OTHER
Jan 15, 2019
Incident date: Nov 15, 2016
1.FRONT PASSENGER SEAT AIRBAG WARNING SENSOR LIGHT ALWAYS BLINKING DESPITE SEVERAL DEALER ATTEMPTS TO CORRECT. DEALER TRIED TO RESET SENSOR ON 5/05/10,10/23/15 & 11/15/16 AND AN ESTIMATE OF $5,091.96 ON 11/15/16 TO CORRECT THE ISSUE. MANUFACTURER DENIED CLAIM TO REPLACE SENSOR ON 11/17/16 (CASE # 2... Read more
AIR BAGS
Dec 27, 2018
Incident date: Mar 5, 2018
THE PASSENGER AIRBAG WARNING IN THE DASHBOARD NEXT TO THE SPEEDOMETER KEPT FLASHING WHILE STATIONARY AND WHILE DRIVING WHETHER OR NOT A PERSON WAS SITTING IN THE PASSENGER SEAT OR NOT. I TOOK IT TO THE DEALER TWICE TO BE FIXED (WHILE UNDER WARRANTY), BUT THE PROBLEM CONTINUED SPORADICALLY. I TOOK... Read more
SEATS
Dec 27, 2018
Incident date: Mar 5, 2018
THE PASSENGER AIRBAG WARNING IN THE DASHBOARD NEXT TO THE SPEEDOMETER KEPT FLASHING WHILE STATIONARY AND WHILE DRIVING WHETHER OR NOT A PERSON WAS SITTING IN THE PASSENGER SEAT OR NOT. I TOOK IT TO THE DEALER TWICE TO BE FIXED (WHILE UNDER WARRANTY), BUT THE PROBLEM CONTINUED SPORADICALLY. I TOOK... Read more
AIR BAGS
May 6, 2018
Incident date: Apr 16, 2018
I TOOK THE CAR TO JIM COLEMAN INFINITI SERVICE DEPARTMENT TO FIND OUT WHY THE AIR BAG WARNING LIGHT IS FLASHING NON-STOP. AFTER THE DIAGNOSTIC THEY CONCLUDED IT WAS DUE TO PASSENGER SIDE OCS SENSOR FAULTY, SO IN ORDER TO REPLACE THE SENSOR THEY NEED TO REPLACE THE ENTIRE PASSENGER SEAT DUE TO SENSO... Read more
ELECTRICAL SYSTEM
May 6, 2018
Incident date: Apr 16, 2018
I TOOK THE CAR TO JIM COLEMAN INFINITI SERVICE DEPARTMENT TO FIND OUT WHY THE AIR BAG WARNING LIGHT IS FLASHING NON-STOP. AFTER THE DIAGNOSTIC THEY CONCLUDED IT WAS DUE TO PASSENGER SIDE OCS SENSOR FAULTY, SO IN ORDER TO REPLACE THE SENSOR THEY NEED TO REPLACE THE ENTIRE PASSENGER SEAT DUE TO SENSO... Read more
STEERING
Feb 23, 2018
Incident date: Feb 21, 2018
THE STEERING LOCK BOX STOPPED WORKING, AND THE CAR COULD NOT BE STARTED. WE SAW THAT NISSAN ALREADY HAS A CAMPAIGN ON THE SISTER CARS. FOR THIS ISSUE. I BELIEVE THE INVOLVES THE VERY SAME PART.THE CAR CAN NOT BE OPERATED WITH THIS ISSUE.
UNKNOWN OR OTHER
Feb 23, 2018
Incident date: Feb 21, 2018
THE STEERING LOCK BOX STOPPED WORKING, AND THE CAR COULD NOT BE STARTED. WE SAW THAT NISSAN ALREADY HAS A CAMPAIGN ON THE SISTER CARS. FOR THIS ISSUE. I BELIEVE THE INVOLVES THE VERY SAME PART.THE CAR CAN NOT BE OPERATED WITH THIS ISSUE.
STEERING
Feb 23, 2018
Incident date: Feb 21, 2018
TL* THE CONTACT OWNS A 2009 INFINITI EX35. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO HOLMAN INFINITI (577 NJ-38, MAPLE SHADE TOWNSHIP, NJ 08062) WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK BOX NEEDED TO BE REPLACED. ... Read more
POWER TRAIN
Sep 15, 2015
Incident date: Aug 31, 2014
TL* THE CONTACT OWNS A 2009 INFINITI EX35. THE CONTACT STOPPED THE VEHICLE AND PLACED THE GEAR IN REVERSE, BUT THE VEHICLE CONTINUED TO ACCELERATE FORWARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION FAILED AND REFERRED THE CONTACT TO A LOCAL DEALER. THE DEAL... Read more
WHEELS
Jun 4, 2014
Incident date: Jun 2, 2014
I HAD A TIRE BLOWOUT ON THE LEFT REAR OF THE VEHICLE. AFTER MOUNTING THE SPARE I INSPECTED THE BLOWN OUT TIRE AND COULD NOT FIND A CAUSE FOR THE TIRE TO FAIL. UPON PUTTING THE DAMAGED WHEEL/TIRE IN THE SPARE TIRE WELL OF THE CAR I NOTICED THAT THE WHEEL VALVE STEM WAS MISSING AND HEARD SOMETHING ROL... Read more
TIRES
Jun 4, 2014
Incident date: Jun 2, 2014
I HAD A TIRE BLOWOUT ON THE LEFT REAR OF THE VEHICLE. AFTER MOUNTING THE SPARE I INSPECTED THE BLOWN OUT TIRE AND COULD NOT FIND A CAUSE FOR THE TIRE TO FAIL. UPON PUTTING THE DAMAGED WHEEL/TIRE IN THE SPARE TIRE WELL OF THE CAR I NOTICED THAT THE WHEEL VALVE STEM WAS MISSING AND HEARD SOMETHING ROL... Read more
AIR BAGS:FRONTAL
Nov 2, 2009
Incident date: Nov 2, 2009
I PURCHASED 2009 INFINITI EX 35 ONE MONTH AGO(SEPTEMBER 30, 2009). THERE IS A "PASSENGER SIDE AIRBAG OFF" LIGHT. ACCORDING TO INFINITI SERVICE CENTER NEARBY, IT IS DESIGNED TO DETECT CHILD OR SMALL ADULT WHO IS LESS THAN 100 POUNDS SEATING ON PASSENGER SIDE AND PREVENT PASSENGER SIDE AIRBAG FROM DEP... Read more
EPA Fuel Economy, 2009 INFINITI EX35
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 3.5L 6-cyl, Automatic (S5) (Rear-Wheel Drive) | 17.0 | 24.0 | 19.0 | Premium | $4,000 |
| 3.5L 6-cyl, Automatic (S5) (4-Wheel or All-Wheel Drive) | 16.0 | 23.0 | 19.0 | Premium | $4,000 |
CO2 Emissions: -1.0 g/mile (Small Station Wagons)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2009 INFINITI EX35
122 manufacturer communications from 79 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 17 |
| 110000 ELECTRICAL SYSTEM | 13 |
| 100000 POWER TRAIN | 6 |
| 030000 BRAKES (PWS) | 6 |
| 200000 WHEELS | 5 |
| 160000 STRUCTURE | 5 |
| 010000 STEERING | 4 |
| 140000 AIR BAGS | 4 |
ITB13-008D
Mar 29, 2023
107000 POWER TRAIN:AXLE HUBS
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-074B
Mar 8, 2023
030000 BRAKES (PWS)
ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
Feb 27, 2023
130000 VISIBILITY
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-007H
Feb 27, 2023
160000 STRUCTURE
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J
Feb 27, 2023
130000 VISIBILITY
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB09-039J
Feb 27, 2023
160000 STRUCTURE
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-067C
Feb 22, 2023
200000 WHEELS
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-008C
Sep 27, 2022
100000 POWER TRAIN
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB13-006C
Feb 22, 2022
110000 ELECTRICAL SYSTEM
CAN COMMUNICATION a?? NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB10-029B
Jan 26, 2022
110000 ELECTRICAL SYSTEM
CAN COMMUNICATION CODES a?? DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB11-034A
Aug 4, 2021
110000 ELECTRICAL SYSTEM
VOLUNTARY SERVICE CAMPAIGN 2009 a?? 2010 EX35 NO START OR WARNING LIGHT ILLUMINATION DUE TO WATER IN ELECTRICAL HARNESS Service Campaign ID # P1223 is no longer active. i?? Repair orders opened after this bulletina??s published date a
ITB11-034A
Aug 4, 2021
350000 EQUIPMENT
VOLUNTARY SERVICE CAMPAIGN 2009 a?? 2010 EX35 NO START OR WARNING LIGHT ILLUMINATION DUE TO WATER IN ELECTRICAL HARNESS Service Campaign ID # P1223 is no longer active. i?? Repair orders opened after this bulletina??s published date a
ITB13-008B
Jun 9, 2021
100000 POWER TRAIN
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB16-006A
Mar 24, 2021
110000 ELECTRICAL SYSTEM
INFINITI; FRONT SONAR PARKING SENSOR SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB11-003F
Mar 10, 2021
110000 ELECTRICAL SYSTEM
NAVIGATION MAP DATA UPDATE MATRIX This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB15-024a
Dec 10, 2020
110000 ELECTRICAL SYSTEM
2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.
ITB15-024a
Dec 10, 2020
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
2005-2015 INFINITI VEHICLES; ECM REPROGRAMMING SERVICE INFORMATION This bulletin is no longer active. Please discard previous versions of ITB15-024.
ITB08-021g
Nov 13, 2020
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
UPGRADING HDD NAVIGATION MAP DATA This bulletin is no longer active. Please discard previous versions of ITB08-021.
ITB13-008a
Jan 17, 2020
020000 SUSPENSION
CLICKING NOISE FROM FRONT OR REAR AXLE DURING TAKE-OFF/ACCELERATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
ITB19-008
Apr 2, 2019
350000 EQUIPMENT
EXTERIOR CLEANING INFORMATION SERVICE INFORMATION When cleaning the exterior of an Infiniti vehicle, damage may occur when using a cleaner with too high of an alkaline concentration. - Always refer to the Appearance and care section of
ITB17-026b
Nov 28, 2018
070000 FUEL SYSTEM, GASOLINE
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c
ITB17-026b
Nov 28, 2018
071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying c
Revision 1-IEVAP
Nov 28, 2018
350000 EQUIPMENT
OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th
Revision 1-IEVAP
Nov 28, 2018
060000 ENGINE (PWS)
OBD II EVAP Tube Warranty Enhancement The update below was sent out to Regions and Retailers in August of this year. We are re-circulating this update to make regional and retailer personnel aware that we are re-notifying clients at th
ITB18-037
Oct 24, 2018
160000 STRUCTURE
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
ITB18-037
Oct 24, 2018
350000 EQUIPMENT
PLASTIC INTERIOR TRIM PROTECTIVE COVERING REMOVAL SERVICE INFORMATION Vehicles are delivered with plastic interior trim protective covering on the front and rear seats, front and rear door panel finishers, steering wheel, and sun visors
ITB18-034
Oct 12, 2018
100000 POWER TRAIN
TRANSMISSION & ENGINE AUTOMATED DATA COLLECTION AND DIAGNOSTIC REPORTING SERVICE INFORMATION To support proper diagnosis and to promote Fixed-Right-First-Time ? Infiniti may review CONSULT-III plus (CIII plus) data relating to vehicle o
Infiniti USA Ret
Oct 9, 2018
350000 EQUIPMENT
Infiniti USA Electronic Field Communication Subject: Retailed Vehicle Open Campaign Report Lists Updated The lists for each retailer?s Retailed Vehicle Open Campaign Report has been updated today in DBS. We made our best effort to rea
Infiniti USA Tak
Oct 2, 2018
140000 AIR BAGS
Infiniti USA Electronic Field Communication Subject: Takata Completion Objectives for Q3 INFINITI is continuing to ask its retailers to urgently help increase customer participation in the Takata recalls to help it achieve 100% custom
IPSB18-218 Retai
Sep 28, 2018
350000 EQUIPMENT
DBS Enhancement: Retailed Vehicle Open Campaign Report INFINITI announced the availability of a new DBS enhancement tool to the Service > Campaign screen: Retailed Vehicle Open Campaign Report on July 9, 2018, which identifies owner cont
ITB17-026b
Aug 20, 2018
070000 FUEL SYSTEM, GASOLINE
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version
ITB17-026b
Aug 20, 2018
071200 FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL This bulletin has been amended. Changes have been made throughout. It is necessary for you to read this revised procedure to properly perform this action. Please discard previous version
Revision 1-IEVAP
Aug 17, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin The announcement from March 21, 2017 has been revised to include: o Clarification that the refueling concern is extremely ha
Revision 1-NEVAP
Aug 17, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
OBD II EVAP Tube Warranty Enhancement UPDATE August 17, 2018 Please discard earlier versions of this bulletin. The announcement from March 21, 2017 has been revised to include: - Clarification that the refueling concern is extremely h
ITB17-026a
Aug 16, 2018
070000 FUEL SYSTEM, GASOLINE
INFINITI; FUEL TANK IS EXTREMELY DIFFICULT TO FILL IF CUSTOMER REPORTS: Customer routinely experiences difficulty fueling the vehicle at different fuel stations (filling nozzle shuts off every few seconds while filling at multiple stati
ITB01-024e
Apr 4, 2018
350000 EQUIPMENT
NEW PAINT GUARD FILM REMOVAL INFORMATION This bulletin applies only to new, unsold vehicles with Paint Guard Film in Dealer Stock. This bulletin has been amended. The publication date has been revised to include the latest models and mo
IPSB17-130
Mar 7, 2018
350000 EQUIPMENT
DBS Enhancement: Custom VIN Campaign Report INFINITI is pleased to announce the availability of a new DBS enhancement to the Service > Campaign screen: Custom VIN Campaign Report. The tool identifies open campaigns on a customized VIN li
ITB18-003
Jan 23, 2018
355100 EQUIPMENT:OTHER:LABELS
REDUCED VEHICLE LOAD CAPACITY LABEL (REGULATORY REQUIREMENT) This bulletin applies to vehicles equipped with dealer installed or VPC installed accessories. SERVICE INFORMATION The National Highway Traffic Safety Administration (NHTSA
ITB09-039e
Nov 29, 2017
131000 VISIBILITY:WINDSHIELD
WINDSHIELD CRACKING This bulletin has been amended to apply to the latest models and model years. Also, warranty information on pages 1 and 8 has been updated. No other changes have been made. Please discard previous versions of this bul
ITB17-009a
Nov 29, 2017
132000 VISIBILITY:GLASS, SIDE/REAR
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended to apply to the latest models and model years, and warranty information on page 2 has been updated. No other changes have been made. Please discard previous versions of thi
ITB00-024g
Nov 28, 2017
030000 BRAKES (PWS)
BRAKE NOISE/JUDDER/PEDAL FEEL DIAGNOSIS AND REPAIR This bulletin has been amended to include vehicles built up to the publication date. Also, tips for using the ProCut? brake lathe were added on page 8, and a Brake Noise Diagnostic Works
ITB09-015h
Jul 7, 2017
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
12 VOLT BATTERY STORAGE AND MAINTENANCE FOR NEW VEHICLES IN RETAILER INVENTORY This bulletin has been amended throughout. Please discard all previous versions of this bulletin.
ITB17-026
Mar 20, 2017
071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
INFINITI; FUEL TANK IS SLOW OR DIFFICULT TO FILL IF YOU CONFIRM The fuel tank is slow or difficult to fill (filling nozzle shuts off before tank is full). IMPORTANT: Make sure this incident has been duplicated at a gas station by deale
ITB17-018
Mar 7, 2017
021520 SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin
ITB17-018
Mar 7, 2017
021540 SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
BALL JOINT AXIAL END PLAY PROCEDURE SERVICE INFORMATION When working on the front suspension, use the updated service information in this bulletin along with the Electronic Service Manual (ESM). The updated information in this bulletin
ITB14021B
May 10, 2016
100000 POWER TRAIN
SERVICE INFORMATION Replacement 5-speed rear wheel drive Automatic Transmission (A/T) assemblies and replacement control valves (valve bodies) now come with blank Transmission Control Modules (TCMs). Blank TCMs come without software and
ITB14021B
May 10, 2016
350000 EQUIPMENT
SERVICE INFORMATION Replacement 5-speed rear wheel drive Automatic Transmission (A/T) assemblies and replacement control valves (valve bodies) now come with blank Transmission Control Modules (TCMs). Blank TCMs come without software and
ITB14021B
May 10, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
SERVICE INFORMATION Replacement 5-speed rear wheel drive Automatic Transmission (A/T) assemblies and replacement control valves (valve bodies) now come with blank Transmission Control Modules (TCMs). Blank TCMs come without software and
ITB09041A
Apr 18, 2016
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon
ITB09041A
Apr 18, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
IF YOU CONFIRM A refrigerant leak at a refrigerant pipe/hose joint location, ACTIONS 1. Inspect the metal surfaces of the pipe/hose joint for damage or contamination. NOTE: Do not replace a refrigerant pipe, hose, or other A/C compon
ITB09063B
Apr 13, 2016
355100 EQUIPMENT:OTHER:LABELS
SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met.
ITB09063B
Apr 13, 2016
260000 FORWARD COLLISION AVOIDANCE
SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement "Certification Label" or "VIN Plate / Label" may be needed. These items may be available from Infiniti by request if certain criteria are met.
ITB15021A
Mar 29, 2016
071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE -
ITB15021A
Mar 29, 2016
350000 EQUIPMENT
SERVICE INFORMATION If the clip for the fuel filler cap tether becomes lost or is detached for any reason, it is no longer necessary to replace the fuel filler cap. The clip or "pin" is now available as a separate service part. NOTE -
ITB09039C
Jan 28, 2016
130000 VISIBILITY
SERVICE INFORMATION The purpose of this bulletin is to give Infiniti dealers guidelines to help determine if windshield breakage is covered under warranty or is the customer?s responsibility. Nissan North America (NNA) is not responsible f
ITB13007A
Dec 1, 2015
130000 VISIBILITY
SERVICE INFORMATION Windshield "foreign material" that is on the surface of the glass in some cases can be cleaned off with a very particular type and grade of steel wool. * Most any foreign material on the surface of the Windshield c
ITB13039A
Sep 15, 2015
200000 WHEELS
SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Da
ITB13039A
Sep 15, 2015
030000 BRAKES (PWS)
SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Da
ITB13039A
Sep 15, 2015
270000 LANE DEPARTURE
SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Da
ITB13039A
Sep 15, 2015
280000 BACK OVER PREVENTION
SERVICE INFORMATION This bulletin has compiled Tire Pressure Monitor System (TPMS) and Low Tire Pressure Warning System (LTPWS) information for: - Basic diagnosing of TPMS/LTPWS systems - Radio frequency interference causing a "No Da
ITB14028A
Aug 6, 2015
103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
SERVICE INFORMATION The information in this bulletin is provided to help ensure correct diagnosis and repair of fluid leaks. All fluid leaks, when properly diagnosed, should be repaired (whether under warranty or customer pay) to ensure
ITB15025
Jul 6, 2015
010000 STEERING
SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope
ITB15025
Jul 6, 2015
200000 WHEELS
SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope
ITB15025
Jul 6, 2015
350000 EQUIPMENT
SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope
ITB15025
Jul 6, 2015
030000 BRAKES (PWS)
SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope
ITB15025
Jul 6, 2015
280000 BACK OVER PREVENTION
SERVICE INFORMATION When servicing run flat tires or low profile tires: - Special equipment and procedures are required to avoid damage. - Specifically, Tire Pressure Monitor transmitters (TPMS sensors) can be damaged when imprope
ITB15024
Jun 24, 2015
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
SERVICE INFORMATION After ECM reprogramming, the Calibration Verification Number (CVN) needs to be automatically calculated prior to State emissions testing (also known as Inspection Maintainence, I/M, or SMOG testing depending upon loca
ITB99043G
Mar 11, 2015
350000 EQUIPMENT
SERVICE INFORMATION NOTE - Failure to follow the procedures in this bulletin may result in the denial of a warranty claim. In an effort to protect the paint finish, Paint Guard Film (PGF) is applied on many new Infiniti vehicles. Pai
ITB00031D
Jan 16, 2015
140000 AIR BAGS
SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul
ITB00031D
Jan 16, 2015
350000 EQUIPMENT
SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul
ITB00031D
Jan 16, 2015
280000 BACK OVER PREVENTION
SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat-Mounted Side-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could resul
ITB13002A
Jan 15, 2015
350000 EQUIPMENT
SERVICE INFORMATION DTC B2190 (NATS ANTENNA AMP) can be stored for the following reasons: 1. Something other than an Intelligent Key is inserted into the Key-Slot. 2. An Intelligent Key issue. 3. A wiring issue between the Key-Slot and th
ITB11003E
Jan 5, 2015
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
SERVICE INFORMATION Two methods are used to update/upgrade Navigation Map Data: 1. The customer goes to www.infinitinavigation.com and is mailed update disc(s) or SD card and installs data, OR 2. The dealership is mailed update disc
ITB14055
Nov 20, 2014
100000 POWER TRAIN
SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal
ITB14055
Nov 20, 2014
110000 ELECTRICAL SYSTEM
SERVICE INFORMATION If a customer describes lack of power or poor acceleration, perform the following checks before attempting any repair: * Check for stored DTCs. * Check if the driver is resting their left foot on the brake pedal
ITB10029A
Jun 24, 2014
110000 ELECTRICAL SYSTEM
SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communi
ITB10029A
Jun 24, 2014
350000 EQUIPMENT
SERVICE INFORMATION Related to communication codes U1000, U1001, U1002, U1010: - Always diagnose the communication codes first. - When a module reports a U1000 code, it is typically operating normally; however, there is a communi
ITB14014
Apr 7, 2014
010000 STEERING
SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use
ITB14014
Apr 7, 2014
100000 POWER TRAIN
SERVICE INFORMATION When diagnosing an applied vehicle for possible power steering gear (rack and pinion steering rack, or steering rack) leak issues, in some cases it may appear the steering rack is leaking when actually, it?s not. Use
ITB-08-024A
Jan 27, 2014
140000 AIR BAGS
INFINITI: SRS PRECAUTIONS DURING SERVICE. INCLUDED IN THE RESTRAINTS SECTION OF THE ELECTRONIC SERVICE MANUAL (ESM) FOR EACH VEHICLE IS INFORMATION NECESSARY TO SERVICE THE SUPPLEMENTAL RESTRAINT SYSTEM (SRS) SAFELY. IMPROPER MAINTENANC
ITB08024C
Jan 27, 2014
110000 ELECTRICAL SYSTEM
SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF,
ITB08024C
Jan 27, 2014
140000 AIR BAGS
SERVICE INFORMATION Information necessary to service the Supplemental Restraint System (SRS) safely is included in the "RESTRAINTS" section of the Electronic Service Manual (ESM) for each vehicle IMPORTANT: Turn the ignition switch OFF,
ITB14002
Jan 13, 2014
060000 ENGINE (PWS)
SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now "Blank" ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin
ITB14002
Jan 13, 2014
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
SERVICE INFORMATION Replacement Engine Control Modules (ECMs) for many newer Infiniti vehicles are now "Blank" ECMs. Blank ECMs come without software and must be programmed (not reprogrammed) before they will function. See this bulletin
ITB-03-051-C
Nov 27, 2013
120000 EXTERIOR LIGHTING
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB-03-051-C
Nov 27, 2013
121000 EXTERIOR LIGHTING:HEADLIGHTS
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB-03-051-C
Nov 27, 2013
121100 EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB-03-051-C
Nov 27, 2013
123000 EXTERIOR LIGHTING:TAIL LIGHTS
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB-03-051-C
Nov 27, 2013
125000 EXTERIOR LIGHTING:BRAKE LIGHTS
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB-03-051-C
Nov 27, 2013
126100 EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
INFINITI: EXTERIOR LAMP FOGGING. WATER IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF
ITB-09-012-F
Nov 15, 2013
071110 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
INFINITI: DUE TO A LOOSE FUEL FILL CAP, THE EVAP LEAK DTCS (P0442, P0455, P0456) ARE STORED AND MAY BE THE CAUSE. MODEL YEARS 2007-2011. NO MODELS LISTED. *PE
ITB07047D
Sep 3, 2013
160000 STRUCTURE
SERVICE INFORMATION Scratch Shield is a scratch-resistant clear coat which "heals" by itself when the vehicle gets a small scratch in the clear coat. If the scratch reaches the color base coat, however, it will not "heal". Scratch Shield w
ITB92069D
Aug 27, 2013
200000 WHEELS
Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Ge
ITB92069D
Aug 27, 2013
350000 EQUIPMENT
Infiniti Original Equipment or Genuine Accessory Alloy wheels, along with their finish coating (clear, chrome, titanium, etc.), are specifically developed to achieve Infiniti design and performance standards. These Original Equipment or Ge
ITB13006A
Aug 26, 2013
110000 ELECTRICAL SYSTEM
SERVICE INFORMATION This TSB is for troubleshooting of CAN Modules with "Diag-On-CAN" Diagnostics. The flow charts below are meant to troubleshoot current CAN DTCs. The flow charts are intended to diagnose one module at a time; repeat th
ITB04038A
Jul 23, 2013
010000 STEERING
If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut P
ITB04038A
Jul 23, 2013
200000 WHEELS
If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut P
ITB04038A
Jul 23, 2013
030000 BRAKES (PWS)
If YOU CONFIRM: A vehicle needs to have the brake rotors resurfaced (front or rear). ACTION: Use the ProCut PFM Series on-car brake lathe to perform brake rotor resurfacing and follow the tips listed in this bulletin. - The ProCut P
ITB00024F
Jul 23, 2013
010000 STEERING
SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into th
ITB00024F
Jul 23, 2013
020000 SUSPENSION
SERVICE INFORMATION - This bulletin is to assist you in responding to customer questions about brake operation, and provides diagnostic and repair information for each item listed, if any should occur. - Most brake issues fall into th
Showing 100 of 122 bulletins.
NHTSA Safety Investigations, INFINITI EX35
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE14034
Opened: Nov 4, 2014 , Closed: Feb 27, 2015
Steering column separation
In a January 28, 2015 letter to NHTSA, Nissan identified a safety defect in the steering column assemblies used in certain model year (MY) 2008 and 2009 Infiniti EX35, Infiniti FX35/45 and Nissan GT-R vehicles equipped with power tilt/telescope steering columns supplied by Fuji Kiko Co., Ltd (NHTSA ... Read more
INFINITI EX35 - All Years Overview
Complete safety history for the INFINITI EX35 across all model years (2008, 2010).
6
Total Recalls
102
Total Complaints
1
Investigations
8
Reported Crashes
2
Reported Fires
1
Reported Deaths