2019 INDIAN CHIEFTAIN
3 recalls, 3 complaints - 39 TSBs
19V882000 Dec 11, 2019
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Indian Motorcycle Company (Indian) is recalling certain 2019 Chieftain, Vintage, Roadmaster, Dark Horse, Springfield, and FTR1200 motorcycles. A 10A circuit breaker may be defective, tripping unexpectedly and causing a sudden loss of power and an engine stall.
Consequence
An engine stall increases the risk of a crash.
Remedy
Indian will notify owners and provide a new 10A circuit breaker and installation instructions. Owners may choose to have the part installed at a dealership, free of charge. The recall began January 22, 2020. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this r... Read more
19V776000 Oct 29, 2019
POWER TRAIN:MANUAL TRANSMISSION
Defect Description
Indian Motorcycle Company (Indian) is recalling certain 2014-2019 Chief, Chieftain, Roadmaster, and Springfield motorcycles. The gear position switch contacts may oxidize, causing the gear position display to inaccurately show that the motorcycle is in neutral when it is actually in gear.
Consequence
If the transmission is not in neutral when the motorcycle is started, the motorcycle may move unexpectedly, increasing the risk of a crash.
Remedy
Dealers will replace the switch free of charge. Owner notification letters were mailed April 16, 2020. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-19-03.
19V638000 Aug 29, 2019
EXTERIOR LIGHTING:TAIL LIGHTS
Defect Description
Indian Motorcycle Company (Indian) is recalling certain 2019 Chieftain motorcycles. The tail lights may be too bright, exceeding the maximum light output allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Refle... Read more
Consequence
Due to increased brightness, other drivers may have difficulties discerning the brake light from the tail light, and thus may be unaware that the motorcycle is braking, thereby increasing the risk of a crash.
Remedy
Indian will notify owners, and dealers will update the engine control module software to correct the rear tail light's intensity, free of charge. The recall began September 18, 2019. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-19-04.
Complaint Statistics
3 total complaints
1 crashes 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND | 1 |
| ENGINE | 1 |
| POWER TRAIN | 1 |
POWER TRAIN
May 23, 2021
Incident date: May 22, 2021
Reference 19V-776 recall campaign 2014-2019 Indian Motorcycle (111 c.I.) gear position switch. This switch was replaced under this recall in June 2020 at 250 miles. The same issue now is happening one year later at 15k miles. This fix from Indian was not effective.
ENGINE
Sep 14, 2020
Incident date: Sep 13, 2020
MULTIPLE TIME AFTER HAVING RECALL FOR 10A CIRCUIT BREAKER DONE BIKE HAS DIED ON THE FREEWAY AT SPEED AS IF OUT OF GAS ONCE I PULL OVER AND TURN IT OFF AND BACK ON BIKE ACTS FINE AS THOUGH NOTHING HAPPENED I HAVE TAKEN IT TO NORTH COUNT INDIAN WHER I BOUGHT IT AND SINCE THEY COULDN'T GET IT TO REPEAT... Read more
STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND
Sep 24, 2019
Incident date: Aug 28, 2019
TL* THE CONTACT OWNS A 2019 INDIAN CHIEFTAIN. WHILE RIDING 40 MPH, THE KICKSTAND FAILED TO RETRACT WHEN THE MOTORCYCLE WAS STARTED AND PLACED INTO GEAR. THE CONTACT WAS UNAWARE OF THE FAILURE. WHILE ATTEMPTING TO MAKE A SLIGHT LEFT TURN, THE KICKSTAND DUG INTO THE ROADWAY. AS A RESULT, THE MOTORCYCL... Read more
Crash
1 injured
Technical Service Bulletins, 2019 INDIAN CHIEFTAIN
39 manufacturer communications from 26 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 9 |
| 110000 ELECTRICAL SYSTEM | 8 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 7 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 5 |
| 103930 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS | 4 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 2 |
| 160000 STRUCTURE | 2 |
| 060000 ENGINE AND ENGINE COOLING | 1 |
I-22-03-02
Mar 22, 2022
110000 ELECTRICAL SYSTEM
Indian Motorcycle identified that on Indian Scout Models there is a potential for damage to occur to electrical hardware or the vehicle harness if the battery ground cable and ground joint is not connected properly. Damage can occur during
IND-02-14-2022
Feb 14, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Best practices for gauges, speedometers, and tachometers providing information regarding how to clean and maintain. The version has been translated into French.
IND-02-14-2022
Feb 14, 2022
110000 ELECTRICAL SYSTEM
Best practices for gauges, speedometers, and tachometers providing information regarding how to clean and maintain. The version has been translated into French.
I-20-06 R02
Mar 25, 2021
110000 ELECTRICAL SYSTEM
Indian Motorcycle has determined that some 2014-2020 Fulla??Size (111 c.i. / 116 c.i.) and 2020 Challenger models sold in Japan show compliance concerns due to operating range frequency of key fob, Vehicle Control Module (VCM) or Wireless C
IDH-HOLD
Mar 15, 2021
350000 EQUIPMENT
EFFECTIVE IMMEDIATELY: STOP SALE on affected motorcycle(s) identified in your inventory until further notice.
I-20-06 R01
Mar 9, 2021
110000 ELECTRICAL SYSTEM
Indian Motorcycle has determined that some 2014-2020 Fulla??Size (111 c.i. / 116 c.i.) and 2020 Challenger models sold in Japan show compliance concerns due to operating range frequency of key fob, Vehicle Control Module (VCM) or Wireless C
I-20-12-01
Dec 18, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
This Team Tip has been released by Indian Motorcycle to provide information regarding odometer maintenance and address concerns about correct odometer value.
I-20-12-01
Dec 18, 2020
110000 ELECTRICAL SYSTEM
This Team Tip has been released by Indian Motorcycle to provide information regarding odometer maintenance and address concerns about correct odometer value.
ISA-20-03 R02
Nov 5, 2020
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Indian Motorcycle has identified a potential calibration issue affecting some 111/116 c.i. motorcycles. In some instances, the throttle twist grip and Electronic Throttle Control (ETC) position signals do not align with the predicted positi
ISA-20-03 R02
Nov 5, 2020
350000 EQUIPMENT
Indian Motorcycle has identified a potential calibration issue affecting some 111/116 c.i. motorcycles. In some instances, the throttle twist grip and Electronic Throttle Control (ETC) position signals do not align with the predicted positi
ISA-20-03 R02
Nov 5, 2020
110000 ELECTRICAL SYSTEM
Indian Motorcycle has identified a potential calibration issue affecting some 111/116 c.i. motorcycles. In some instances, the throttle twist grip and Electronic Throttle Control (ETC) position signals do not align with the predicted positi
ISA-19-03 R03
Dec 12, 2019
103930 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS
Indian Motorcycle has determined the gear position switch used on 2014-2019 (111 c.i.) motorcycles may provide an inaccurate signal, which can lead to an incorrect gear being displayed. Oxidation on the contacts of the gear position switch
ISA-19-03 R03
Dec 12, 2019
350000 EQUIPMENT
Indian Motorcycle has determined the gear position switch used on 2014-2019 (111 c.i.) motorcycles may provide an inaccurate signal, which can lead to an incorrect gear being displayed. Oxidation on the contacts of the gear position switch
ISA-19-03 R02
Nov 6, 2019
350000 EQUIPMENT
Indian Motorcycle has determined the gear position switch used on 2014-2019 (111 c.i.) motorcycles may provide an inaccurate signal, which can lead to an incorrect gear being displayed. Oxidation on the contacts of the gear position switch
ISA-19-03 R02
Nov 6, 2019
103930 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS
Indian Motorcycle has determined the gear position switch used on 2014-2019 (111 c.i.) motorcycles may provide an inaccurate signal, which can lead to an incorrect gear being displayed. Oxidation on the contacts of the gear position switch
ISA-19-03 R01
Nov 5, 2019
350000 EQUIPMENT
Indian Motorcycle has determined the gear position switch used on 2014-2019 (111 c.i.) motorcycles may provide an inaccurate signal, which can lead to an incorrect gear being displayed. Oxidation on the contacts of the gear position switch
ISA-19-03 R01
Nov 5, 2019
103930 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS
Indian Motorcycle has determined the gear position switch used on 2014-2019 (111 c.i.) motorcycles may provide an inaccurate signal, which can lead to an incorrect gear being displayed. Oxidation on the contacts of the gear position switch
I-19-09-02
Sep 27, 2019
350000 EQUIPMENT
Updated information has been added to all Indian Motorcycle Service Manuals to provide dealers with clear directions when servicing the fuel system. Be sure to reference the applicable Service Manual for the most accurate information.
I-19-09-01
Sep 27, 2019
060000 ENGINE AND ENGINE COOLING
This Team Tip identifies differences between crankcases used throughout Indian Motorcycle 111 C.I. engine production, and introduces a new service crankcase for 2014-2020 models.
I-19-03-01
Mar 21, 2019
350000 EQUIPMENT
This Team Tip has been released to assist dealers when servicing vehicles that have, or are suspected to have, aftermarket (non-OEM) modifications. It is critical for expedient and accurate diagnosis of a motorcycle, to identify and disclos
I-19-03-01
Mar 21, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Team Tip has been released to assist dealers when servicing vehicles that have, or are suspected to have, aftermarket (non-OEM) modifications. It is critical for expedient and accurate diagnosis of a motorcycle, to identify and disclos
ISA-19-01
Mar 14, 2019
350000 EQUIPMENT
Indian Motorcycle has identified a quality concern affecting some 2017a??2019 full size motorcycles with chrome trim built from 7/18/2016 through 11/27/2018. The chrome trim strips applied to the front and rear fenders may exhibit a wrinkli
ISA-19-01
Mar 14, 2019
160000 STRUCTURE
Indian Motorcycle has identified a quality concern affecting some 2017a??2019 full size motorcycles with chrome trim built from 7/18/2016 through 11/27/2018. The chrome trim strips applied to the front and rear fenders may exhibit a wrinkli
I-18-11-01 R03
Jan 18, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers
I-18-11-01 R02
Dec 13, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers
I-18-11-03
Nov 30, 2018
103930 POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS
This Team Tip is designed to inform dealers about updated information regarding gear position switches for all 2014- 2019 Indian Motorcycle (111 c. i.) models. Updated information has been added to the Service Manual to provide dealers with
I-18-11-03
Nov 30, 2018
110000 ELECTRICAL SYSTEM
This Team Tip is designed to inform dealers about updated information regarding gear position switches for all 2014- 2019 Indian Motorcycle (111 c. i.) models. Updated information has been added to the Service Manual to provide dealers with
I-18-11-01 R01
Nov 26, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Indian Motorcycle has introduced new software and map updates for the Ride Command display. Dealers should encourage Indian Motorcycle riders using Ride Command to bring their bikes in to receive the software update. At this time, dealers
I-18-09-01
Sep 20, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Indian Motorcycle has identified several accessory related considerations affecting 2019 Indian Motorcycle models.
I-18-09-01
Sep 20, 2018
350000 EQUIPMENT
Indian Motorcycle has identified several accessory related considerations affecting 2019 Indian Motorcycle models.
DW 4.0
Aug 10, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Digital Wrench version 4.0 is now available for download. Updating to version 4.0 is required to update the base Digital Wrench software version from 3.9 to 4.0 to allow for future MY19 vehicle support.
G-17-10-02
Oct 26, 2017
160000 STRUCTURE
At Polaris, we are committed to the safety of our customers and riders. Through product design, dedicated safety engineering, and increased consumer awareness, Polaris continues to work toward a safe riding experience and proper operation o
G-17-10-02
Oct 26, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
At Polaris, we are committed to the safety of our customers and riders. Through product design, dedicated safety engineering, and increased consumer awareness, Polaris continues to work toward a safe riding experience and proper operation o
I-17-04-01
Apr 4, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
The Purpose of this Team Tip is to call attention to the importance of keeping Ride Command software updated to utilize the continuous improvements being made.
G-16-11-01
Nov 1, 2016
110000 ELECTRICAL SYSTEM
Polaris has released Team Tip G-16-10-01 to inform dealers that Polaris Mobile Digital Wrench (PMDW) version 3.28 or later requires dealers to enter a valid 10-digit Digital Wrench serial number to operate the app. The serial number require
G-16-11-01
Nov 1, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Polaris has released Team Tip G-16-10-01 to inform dealers that Polaris Mobile Digital Wrench (PMDW) version 3.28 or later requires dealers to enter a valid 10-digit Digital Wrench serial number to operate the app. The serial number require
G-15-12-01 R03
Feb 26, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience t
G-15-12-01 R02
Jan 15, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspecti
G-15-12-01
Dec 10, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and PCDX training.
INDIAN CHIEFTAIN - All Years Overview
Complete safety history for the INDIAN CHIEFTAIN across all model years (2014, 2024).
25
Total Recalls
19
Total Complaints
0
Investigations
2
Reported Crashes
0
Reported Fires
0
Reported Deaths