2020 INDIAN CHALLENGER
2 recalls, 2 complaints - 62 TSBs
24V069000 Feb 2, 2024
EXTERIOR LIGHTING:BRAKE LIGHTS
Defect Description
Indian Motorcycle Company (Indian) is recalling certain 2020-2022 Challenger, Challenger Dark Horse, Challenger Limited, 2022 Challenger Dark Horse Icon, Challenger Elite, FTR 1200, FTR 1200 Rally, FTR 1200 S, FTR 1200 R Carbon, Pursuit Dark Horse, Challenger JD Limited Edition, Pursuit Limited Icon... Read more
Consequence
Unintended illumination of the brake lights may create confusion for the drivers following the motorcycle, increasing the risk of a crash.
Remedy
Dealers will update the ABS module software, free of charge. Owner notification letters were mailed March 1, 2024. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-24-03.
20V182000 Mar 25, 2020
ENGINE
Defect Description
Indian Motorcycle Company (Indian) is recalling certain 2020 Challenger motorcycles. The engine output shaft bearing may not have been sufficiently lubricated during assembly, possibly resulting in bearing failure at very low mileage.
Consequence
Engine output shaft bearing failure could cause a sudden loss of power, increasing the risk of a crash.
Remedy
Indian will notify owners, and dealers will lubricate the output shaft bearings on motorcycles with less than 50 miles on the odometer, free of charge. Motorcycles with greater than 50 miles will not require a repair, and can either be inspected by a dealer, or the owner can self-report the odomete... Read more
Complaint Statistics
2 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES | 1 |
| STEERING | 1 |
STEERING
Nov 1, 2022
Incident date: Nov 1, 2022
The Motorcycle has a terrible wobble at various speeds and can be felt in the handle bars when lightly holding on. But if you let go to adjust something the bars shake back and forth at a rapid speed and is very scary. I have had Polaris engineers and the local Indian Dealership try to fix the issu... Read more
SERVICE BRAKES
Aug 10, 2020
Incident date: Jul 2, 2020
I PICKED UP MY BRAND NEW 2020 INDIAN MOTORCYCLE ON JULY 2, 2020 AND BROUGHT IT HOME. LATER THAT NIGHT I TOOK A RIDE AND I WAS ON THE BELT PARKWAY W/B WHEN I FELT SOMETHING FALL NEAR MY LEFT FOOT. THEN SOMETHING ELSE FELL NEAR MY LEFT FOOT. I GOT OFF AT EXIT 14 TO INSPECT THE MOTORCYCLE AND DISCOVER... Read more
Technical Service Bulletins, 2020 INDIAN CHALLENGER
62 manufacturer communications from 46 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 25 |
| 350000 EQUIPMENT | 9 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 7 |
| 060000 ENGINE AND ENGINE COOLING | 5 |
| 160000 STRUCTURE | 2 |
| 061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE | 2 |
| 120000 EXTERIOR LIGHTING | 2 |
| 060000 ENGINE (PWS) | 1 |
I-24-02
Feb 8, 2024
060000 ENGINE AND ENGINE COOLING
Indian Motorcycle has determined that some 2020, 2022, 2024 Challenger and 2024 Pursuit modelsa?? left-hand crankcase oil drain passage may be plugged. If plugged, an incomplete oil volume drain may occur during an oil change. The oil passa
2023-01-10.26.23
Oct 26, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Some RIDE COMMAND 7" displays may experience a blank screen, blackout, or the impression that it won't turn on, leading to display replacement.
2023-01-10.26.23
Oct 26, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some RIDE COMMAND 7" displays may experience a blank screen, blackout, or the impression that it won't turn on, leading to display replacement.
2023-01-10.26.23
Oct 26, 2023
110000 ELECTRICAL SYSTEM
Some RIDE COMMAND 7" displays may experience a blank screen, blackout, or the impression that it won't turn on, leading to display replacement.
IND-08.30.2023
Aug 30, 2023
101000 POWER TRAIN:CLUTCH ASSEMBLY
This Indian Motorcycle Help Center article provides detail on the proper procedure regarding inspection and adjustment of clutch levers on MY2020+ Indian Challenger motorcycles.
ISA-23-01
Jul 27, 2023
110000 ELECTRICAL SYSTEM
Indian Motorcycle has developed a new power windshield motor which is now used on some MY23 Indian Motorcycles. In an effort to deliver consistent quality, Indian Motorcycle has released this Service Advisory to address worn power windshiel
IND-05.15.23
May 15, 2023
116620 ELECTRICAL SYSTEM:IGNITION:COIL:SPARK PLUGS
Indian Motorcycles has released a guide to aid in misfire diagnosis on heavyweight air and liquid-cooled motorcycles. View Team Tip I-22-09-01 (https://www.polarisdealers.com/VirtualMaster/StopSiteFiles/TeamTips/IND/I-22-09-01.pdf) for addi
IND-05.15.23
May 15, 2023
061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Indian Motorcycles has released a guide to aid in misfire diagnosis on heavyweight air and liquid-cooled motorcycles. View Team Tip I-22-09-01 (https://www.polarisdealers.com/VirtualMaster/StopSiteFiles/TeamTips/IND/I-22-09-01.pdf) for addi
IND-05.15.23
May 15, 2023
060000 ENGINE AND ENGINE COOLING
Indian Motorcycles has released a guide to aid in misfire diagnosis on heavyweight air and liquid-cooled motorcycles. View Team Tip I-22-09-01 (https://www.polarisdealers.com/VirtualMaster/StopSiteFiles/TeamTips/IND/I-22-09-01.pdf) for addi
IND-2-03.07.2023
Mar 7, 2023
350000 EQUIPMENT
INDIAN MOTORCYCLE RIDE COMMAND 1.3.1 SOFTWARE OVERVIEW (7??A?A? DISPLAYS) The new Ride Command 1.3.1 software includes a new feature and many great usability improvements. The software comes standard on all model year 2023 Challenger, India
IND-2-03.07.2023
Mar 7, 2023
110000 ELECTRICAL SYSTEM
INDIAN MOTORCYCLE RIDE COMMAND 1.3.1 SOFTWARE OVERVIEW (7??A?A? DISPLAYS) The new Ride Command 1.3.1 software includes a new feature and many great usability improvements. The software comes standard on all model year 2023 Challenger, India
I-22-09-01
Sep 22, 2022
060000 ENGINE AND ENGINE COOLING
Indian Motorcycles is releasing a guide to aid in misfire diagnosis on heavyweight air and liquid cooled motorcycles. This Team Tip provides additional details on the systems and components that may contribute to misfire or runabillity conc
G-08.02.2022
Aug 2, 2022
350000 EQUIPMENT
Polaris and Indian Motorcycle has determined that certain Ride Command displays (produced between 2019 and 2021) installed in vehicles do not fully conform to Federal Communications Commission (FCC) requirements. As part of our program to
IND-08-02-2022
Aug 2, 2022
350000 EQUIPMENT
Polaris and Indian Motorcycle has determined that certain Ride Command displays (produced between 2019 and 2021) installed in vehicles do not fully conform to Federal Communications Commission (FCC) requirements. As part of our program to a
01IND2022-06-20
Jun 20, 2022
980000 UNKNOWN OR OTHER
The purpose of this communication is to explain that Type 1 oil (P/N 2208093) has been tested on the Challenger model line of Indian Motorcycles. Type 1 oil can be used on Challenger models in the even that type 2 oil (PN 2884244) is not av
I-22-03-02
Mar 22, 2022
110000 ELECTRICAL SYSTEM
Indian Motorcycle identified that on Indian Scout Models there is a potential for damage to occur to electrical hardware or the vehicle harness if the battery ground cable and ground joint is not connected properly. Damage can occur during
ISA-22-01
Feb 17, 2022
061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Indian Motorcycle has developed an updated ECM calibration for 2020 - 2022 OEM, Stage 1 and Stage 2 North American Challenger motorcycles. The updated ECM calibration improves low speed operation, misfire detection, and idle performance. T
ISA-22-01
Feb 17, 2022
110000 ELECTRICAL SYSTEM
Indian Motorcycle has developed an updated ECM calibration for 2020 - 2022 OEM, Stage 1 and Stage 2 North American Challenger motorcycles. The updated ECM calibration improves low speed operation, misfire detection, and idle performance. T
IND-02-14-2022
Feb 14, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Best practices for gauges, speedometers, and tachometers providing information regarding how to clean and maintain. The version has been translated into French.
IND-02-14-2022
Feb 14, 2022
110000 ELECTRICAL SYSTEM
Best practices for gauges, speedometers, and tachometers providing information regarding how to clean and maintain. The version has been translated into French.
01IND2021-12-07
Dec 7, 2021
353000 EQUIPMENT:ELECTRICAL
Indian General Ride Command Diagnosis
DEX.11.24.21
Nov 24, 2021
060000 ENGINE AND ENGINE COOLING
Polaris has identified an issue with a population of the 2881779-156 and 2881779-521 Air Intake Kits.
01IND2021-11-04
Nov 4, 2021
355100 EQUIPMENT:OTHER:LABELS
Miscellaneous issues with Indian Challengers have been resolved by replacing the key fob battery.
01IND2021-11-04
Nov 4, 2021
110000 ELECTRICAL SYSTEM
Miscellaneous issues with Indian Challengers have been resolved by replacing the key fob battery.
01IND2021-10-04
Oct 4, 2021
120000 EXTERIOR LIGHTING
We have had a few cases for the light setting not changing on Ride Commands when they were in the auto settings. In some of those cases it was determined the operator did not realize there was an auto setting for brightness and a second aut
01IND2021-10-04
Oct 4, 2021
110000 ELECTRICAL SYSTEM
We have had a few cases for the light setting not changing on Ride Commands when they were in the auto settings. In some of those cases it was determined the operator did not realize there was an auto setting for brightness and a second aut
03IND2021-08-12
Aug 12, 2021
110000 ELECTRICAL SYSTEM
DW communication problem when using MultiLink Module
02IND2021-08-03
Aug 3, 2021
120000 EXTERIOR LIGHTING
Challenger Driving Lights, DW Update
01IND2021-06-23
Jun 23, 2021
110000 ELECTRICAL SYSTEM
Excessive Parasitic Draw
01IND2021-05-18
May 18, 2021
110000 ELECTRICAL SYSTEM
We have identified conditions on model year (MY) 2020 and 2021 Challengers that could cause multiple indicator lights to illuminate due to low tire pressure.
02IND2021-05-18
May 18, 2021
110000 ELECTRICAL SYSTEM
We have identified on model year (MY) 2020 and 2021 Challengers an Anti-Theft fault populates as the bike powers up and the fault goes historic prior to the Ride Command unit booting up.
I-21-04-01Email
Apr 30, 2021
110000 ELECTRICAL SYSTEM
Notifying dealers of the release of Team Tip I-21-04-01
I-21-04-01 FAQ
Apr 30, 2021
110000 ELECTRICAL SYSTEM
Additional details associated with the I-21-04-01 bulletin.
I-21-04-01
Apr 30, 2021
110000 ELECTRICAL SYSTEM
For international models, Indian Motorcycle has introduced new software for the Ride Command 7 inch display. This update includes the improved keyboards and keyboard support.
I-20-06 R02
Mar 25, 2021
110000 ELECTRICAL SYSTEM
Indian Motorcycle has determined that some 2014-2020 Fulla??Size (111 c.i. / 116 c.i.) and 2020 Challenger models sold in Japan show compliance concerns due to operating range frequency of key fob, Vehicle Control Module (VCM) or Wireless C
IDH-HOLD
Mar 15, 2021
350000 EQUIPMENT
EFFECTIVE IMMEDIATELY: STOP SALE on affected motorcycle(s) identified in your inventory until further notice.
I-20-06 R01
Mar 9, 2021
110000 ELECTRICAL SYSTEM
Indian Motorcycle has determined that some 2014-2020 Fulla??Size (111 c.i. / 116 c.i.) and 2020 Challenger models sold in Japan show compliance concerns due to operating range frequency of key fob, Vehicle Control Module (VCM) or Wireless C
I-21-01 Email
Feb 25, 2021
110000 ELECTRICAL SYSTEM
Indian Motorcycle recently found that some 2020-2021 Challenger models could have an improperly routed hand controls wiring harness. In some instances, the harness may not be routed correctly which could possibly lead to harness damage if u
I-21-01
Feb 25, 2021
110000 ELECTRICAL SYSTEM
Indian Motorcycle recently found that some 2020-2021 Challenger models could have an improperly routed hand controls wiring harness. In some instances, the harness may not be routed correctly which could possibly lead to harness damage if u
I-21-01
Feb 25, 2021
110000 ELECTRICAL SYSTEM
Indian Motorcycle recently found that some 2020-2021 Challenger models could have an improperly routed hand controls wiring harness. In some instances, the harness may not be routed correctly which could possibly lead to harness damage if u
I-20-12-01
Dec 18, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
This Team Tip has been released by Indian Motorcycle to provide information regarding odometer maintenance and address concerns about correct odometer value.
I-20-12-01
Dec 18, 2020
110000 ELECTRICAL SYSTEM
This Team Tip has been released by Indian Motorcycle to provide information regarding odometer maintenance and address concerns about correct odometer value.
WIN 7
Aug 13, 2020
110000 ELECTRICAL SYSTEM
If your dealership computer(s) are not updated to Windows 10 on or before 12/31/2020, you will lose the ability to install any Digital Wrench updates.
I-20-04 Letter
Jun 1, 2020
350000 EQUIPMENT
Indian Motorcycle is releasing custom screen protectors (similar to those used for phones or tablets) that provide additional UV protection as well as scratch and damage resistance.
I-20-04
Apr 23, 2020
110000 ELECTRICAL SYSTEM
Indian Motorcycles identified an opportunity to increase the longevity of the Ride Command Display Screen. This bulletin provides coverage to install screen protectors to vehicles with Ride Command.
I-20-04 Dealer E
Apr 23, 2020
350000 EQUIPMENT
Indian Motorcycles notified dealers of the I-20-04 Service Bulletin, which provides coverage to install screen protectors to vehicles with Ride Command.
IDH-20-01 R02
Apr 15, 2020
350000 EQUIPMENT
Indian Motorcycles concluded their investigation and found no concerns regarding the vehicles on this Dealer Hold. The Stop Sale hold has been lifted for the listed vehicles.
I-20-01 R02
Apr 7, 2020
110000 ELECTRICAL SYSTEM
Indian Motorcycle Technical Service has received isolated reports of Challenger motorcycles exhibiting poor run quality and engine misfire shortly after setup and/or delivery to customer. Indian Motorcycle engineering has released an update
I-20-01 R02
Apr 7, 2020
060000 ENGINE (PWS)
Indian Motorcycle Technical Service has received isolated reports of Challenger motorcycles exhibiting poor run quality and engine misfire shortly after setup and/or delivery to customer. Indian Motorcycle engineering has released an update
I-20-01-A
Feb 28, 2020
060000 ENGINE AND ENGINE COOLING
Some Indian Challenger motorcycles may exhibit poor run quality and engine misfire shortly after setup and/or delivery to customer. Indian Motorcycle engineering has released an updated ECU calibration and throttle body inspection procedur
I-20-01-A
Feb 28, 2020
160000 STRUCTURE
Some Indian Challenger motorcycles may exhibit poor run quality and engine misfire shortly after setup and/or delivery to customer. Indian Motorcycle engineering has released an updated ECU calibration and throttle body inspection procedur
IDH-20-01
Feb 21, 2020
350000 EQUIPMENT
Indian Motorcycle is actively investigating a potential concern regarding the bikes impacted by this dealer hold.
DW 4.1
Sep 23, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Digital Wrench version 4.1 is now available for download. Updating to version 4.1 is required to update the base Digital Wrench software version from 4.0 to 4.1 to allow for future MY20 vehicle support.
I-19-03-01
Mar 21, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Team Tip has been released to assist dealers when servicing vehicles that have, or are suspected to have, aftermarket (non-OEM) modifications. It is critical for expedient and accurate diagnosis of a motorcycle, to identify and disclos
I-19-03-01
Mar 21, 2019
350000 EQUIPMENT
This Team Tip has been released to assist dealers when servicing vehicles that have, or are suspected to have, aftermarket (non-OEM) modifications. It is critical for expedient and accurate diagnosis of a motorcycle, to identify and disclos
G-17-10-02
Oct 26, 2017
160000 STRUCTURE
At Polaris, we are committed to the safety of our customers and riders. Through product design, dedicated safety engineering, and increased consumer awareness, Polaris continues to work toward a safe riding experience and proper operation o
G-17-10-02
Oct 26, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
At Polaris, we are committed to the safety of our customers and riders. Through product design, dedicated safety engineering, and increased consumer awareness, Polaris continues to work toward a safe riding experience and proper operation o
G-16-11-01
Nov 1, 2016
110000 ELECTRICAL SYSTEM
Polaris has released Team Tip G-16-10-01 to inform dealers that Polaris Mobile Digital Wrench (PMDW) version 3.28 or later requires dealers to enter a valid 10-digit Digital Wrench serial number to operate the app. The serial number require
G-16-11-01
Nov 1, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Polaris has released Team Tip G-16-10-01 to inform dealers that Polaris Mobile Digital Wrench (PMDW) version 3.28 or later requires dealers to enter a valid 10-digit Digital Wrench serial number to operate the app. The serial number require
G-15-12-01 R03
Feb 26, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience t
G-15-12-01 R02
Jan 15, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspecti
G-15-12-01
Dec 10, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and PCDX training.
INDIAN CHALLENGER - All Years Overview
Complete safety history for the INDIAN CHALLENGER across all model years (2020, 2024).
6
Total Recalls
3
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths