2002 HYUNDAI XG350

3 recalls — 50 complaints

09V124000 Apr 16, 2009
SUSPENSION
HYUNDAI IS RECALLING 188,282 MY 2001-2004 SONATA AND MY 2001-2004 XG300 AND XG350 VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE JURISDICTIONS DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUB-FRAME ON THE VEHICLES, AND MAY RESULT IN THINNING OR PERFORATION OF THE SUB-FRAME STEEL. THE CORROSION IS FREQUENTLY VISIBLE AND OFTEN DISCOVERED DURING INSPECTION OR ROUTINE MAINTENANCE, AND OWNERS MAY ALSO HEAR NOISES OR NOTICE TIRE MISALIGNMENT AND STEERING PULL. IF THESE SIGNALS ARE UNDETECTED OR UNHEEDED, THE CORROSION MAY PROGRESS AND THE FORWARD MOUNTING OF THE LOWER CONTROL ARM MAY DETACH FROM THE SUB-FRAME.
Remedy: DEALERS WILL MEASURE THE THICKNESS OF THE FRONT SUB-FRAME AND INSPECT THE FRONT SUB-FRAME FOR CORROSION DAMAGE AND, IF NECESSARY, THE FRONT SUB-FRAME WILL BE REPLACED WITH A NEW SUB-FRAME THAT INCORPORATES ADDITIONAL HOLES IN THE UPPER AND LOWER PANELS. IF THE FRONT SUB-FRAME DOES NOT REQUIRE REPLACEMENT, THE DEALER WILL ADD DRAINAGE HOLES TO THE SUB-FRAME AND WILL TREAT THE SUB-FRAME WITH RUST-PROOFING MATERIAL TO STOP THE CORROSION PROCESS. THIS PROCEDURE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2009. OWNERS MAY CONTACT THE HYUNDAI CUSTOMER ASSISTANCE CENTER AT 1-800-633-5151.
188,282 vehicles affected
04V369000 Jul 26, 2004
FUEL SYSTEM, GASOLINE:STORAGE
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 301, "FUEL SYSTEM INTEGRITY" A VALVE ON THE FUEL TANK ASSEMBLY MAY NOT CLOSE PROPERLY. IF A VEHICLE ROLLS OVER AND THE FUEL TANK ASSEMBLY VALVE IS NOT PROPERLY CLOSED, FUEL SPILLAGE MAY OCCUR.
Remedy: DEALERS WILL INSTALL AN ADDITIONAL FUEL TANK ASSEMBLY VALVE. THE RECALL BEGAN ON OCTOBER 5, 2004. OWNERS SHOULD CONTACT HYUNDAI DE PUERTO RICO AT 1-800-981-0188.
919 vehicles affected
04V178000 Apr 9, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
SOME PASSENGER VEHICLES CONTAIN A FUEL TANK ASSEMBLY VALVE THAT MAY NOT CLOSE PROPERLY. IF A VEHICLE WITH A FUEL TANK ASSEMBLY VALVE THAT IS NOT PROPERLY CLOSED WERE TO ROLL OVER, FUEL SPILLAGE MAY OCCUR.
Remedy: DEALERS WILL INSTALL AN ADDITIONAL FUEL TANK ASSEMBLY VALVE. OWNER NOTIFICATION BEGAN ON JUNE 30, 2004. OWNERS SHOULD CONTACT HYUNDAI AT 1-800-633-5151.
263,968 vehicles affected
SUSPENSION Jan 27, 2021
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT THE DRIVER'S SIDE REAR UPPER CONTROL ARM DETACHED FROM THE FRAME DUE TO CORROSION. THE CONTACT ALSO STATED THAT HE NOTICED THE DRIVER'S SIDE REAR TIRE LEANING. THE CONTACT ALSO STATED THAT THE FRAME WAS CORRODED. THE VEHICLE WAS NOT YET TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT CALLED MCCARTHY BLUE SPRINGS HYUNDAI (3000 NW S OUTER RD, BLUE SPRINGS, MO 64015) AND INFORMED THEM OF THE FAILURE AND SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 224,000.
POWER TRAIN Sep 1, 2020
THE TORQUE CONVERTER & TRANSMISSION FLUID PUMP ARE KNOWN TO BE DEFECTIVE IN THIS TRANSMISSION, THE F5A51 MITSUBISHI/HYUNDAI TRANSMISSION. MINE STARTED GOING OUT RECENTLY, AT 75K MILES! THIS PROBLEM/DEFECT IS ALSO VERY WELL KNOWN TO HYUNDAI/KIA/MITSUBISHI AND THEY CHOOSE TO IGNORE THE ISSUE & INSTEAD TRY TO BLAME THE OWNERS & CLAIM THAT WE'VE BEEN NEGLECTFUL OR ABUSIVE TO THE TRANSMISSION WHICH IS SIMPLY NOT THE CASE. I'LL SAY THAT AGAIN, HYUNDAI & MITSUBISHI KNOW OF THE MANUFACTURING DEFECTS IN THESE PARTS AS WELL AS DEFECTS WITH THE CRANKSHAFT IN THE ENGINE BUT CHOOSE TO IGNORE IT AND CLAIM THAT THEY ARE NOT RESPONSIBLE FOR THESE PROBLEMS. THERE ARE KNOWN DEFECTS THROUGHOUT THE WHOLE CAR, LUCKILY MINE IS ONLY HAVING ISSUES WITH THOSE TWO PARTS IN THE TRANSMISSION SO FAR. PLEASE HELP ALL OF THE OTHER OWNERS OF THE VEHICLES THAT HAVE THAT TRANSMISSION & ENGINE WITH EVEN GREATER PROBLEMS THAN MY OWN.
ENGINE Oct 16, 2018
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. WHILE DRIVING 40 MPH, A BURNING ODOR WAS DETECTED INSIDE THE VEHICLE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS NOT SURE OF THE ORIGIN OF THE ODOR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 139,000.
Fire
ENGINE Mar 8, 2018
MY HYUNDAI XG 350 2002 HAD A LITTLE OVER 100,000 MILES ON IT. ON 2/12/2018, WHILE DRIVING ON A ROUTE 17 SOUTH IN MAHWAH, NJ, I HEAR A HIGH PITCH CRACKING SOUND WITH A SMOKE COMING OUT OF THE CAR AND SOON THE CAR BECAME DISABLED ON THE SIDE OF HIGHWAY ROUTE 17 S LEAKING A ENGINE OILS ALL OVER THE PLACE. AT THE BODY SHOP, THEY FOUND OUT THAT THE THE BOTTOM PART OF THE ENGINE GOT CRACKED WITH A ADULT-FIST SIZE HOLE LEAKING ENGINE OILS ALL OVER THE PLACE. THE OWNER OF THE BODY SHOP MENTIONED THAT IT IS HIS FIRST TIME TO SEE THE ENGINE GOT CRACKED WITH SUCH A BIG HOLE. IT APPEARS THAT THE ENGINE HAS A MAJOR DEFECT AND COULD HAVE CAUSED A MAJOR PROBLEM UNLESS THE DRIVER QUICKLY MOVED THE CAR TO THE ROAD SIDE BEFORE IT BECAME COMPLETELY DISABLED. I FEEL SO LUCKY THAT IT DIDN'T HAPPEN WHILE MY WIFE OR MY DAUGHTERS WERE DRIVING, AND IT HAPPENED TO ME, WHILE I WAS DRIVING. ONLY SLIGHTLY OVER 100,000 MILES AND THE ENGINES GOT CRACKED, UNBELIEVABLE.
SUSPENSION Feb 4, 2016
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION); HOWEVER, THE DEALER FAILED TO REPAIR THE VEHICLE. THE CONTACT WAS GIVEN A BUY BACK OFFER FROM THE MANUFACTURER, BUT DECLINED THE OFFER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/15/16.*JB
FUEL/PROPULSION SYSTEM Oct 29, 2014
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V178000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE RECALL REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN BACK THE DEALER, WHO INFORMED THE CONTACT THAT THE RECALL REMEDY WAS NOT PERFORMED ON THE VEHICLE. THE SPECIFIC ON THE FAILURE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,554.
AIR BAGS Oct 16, 2014
IN 2007, WITH A LITTLE OVER 50,000 MILES ON MY CAR, THE AIRBAG LIGHT CAME ON. I WENT IN TO THE DEALER AND THEY SAID IT WAS A LOOSE WIRE AND RESET IT. SINCE THAT TIME, I'VE HAD SIX OTHER INCIDENTS UP THROUGH 2014 WITH THE AIRBAG LIGHT COMING BACK ON AND EVERY TIME THEY'VE RESET IT, IT HAS COME BACK ON. I HAVE EVEN HAD A MODULE REPLACED BUT IT DID NO GOOD. THE LAST TIME I WENT IN, THEY WANTED TO REPLACE THE PAD ASSEMBLY FOR $1,000 BUT WOULDN'T GUARANTEE IT WOULD WORK. THEY ALSO SAID IT MIGHT BE THE HARNESS BUT THAT PART COULDN'T BE OBTAINED. THEY ALSO SAID THEY COULDN'T GUARANTEE THAT THE AIRBAGS WOULD WORK!!! I HAVE LOOKED AT OTHER COMPLAINTS FROM SEVERAL WEBSITES AND SEE THAT THERE ARE DOZENS OF OTHER PEOPLE WITH THE SAME PROBLEM. THIS IS A SERIOUS DEFECT AND SHOULD BE RECALLED. I HAVE NO AIRBAGS. MY CAR HAS BEEN IN A MINOR TRAFFIC INCIDENT WHERE THE AIRBAG PROBABLY SHOULD HAVE DEPLOYED WHEN THE CAR HIT THE CURB BUT DIDN'T. THIS IS VERY DANGEROUS. *TR
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Aug 17, 2014
REAR SUB FRAME SEVERE CORROSION IN CRITICAL SUSPENSION & FRAME MOUNTING & ATTACHING AREAS . AND PARTIAL LOSS OF BRAKING SYSTEM DUE TO RUPTURE OF REAR BRAKE TUBE DUE TO SEVERE CORROSION IN REAR FRAME AREA. *TR
SERVICE BRAKES Aug 17, 2014
REAR SUB FRAME SEVERE CORROSION IN CRITICAL SUSPENSION & FRAME MOUNTING & ATTACHING AREAS . AND PARTIAL LOSS OF BRAKING SYSTEM DUE TO RUPTURE OF REAR BRAKE TUBE DUE TO SEVERE CORROSION IN REAR FRAME AREA. *TR
SUSPENSION Aug 17, 2014
REAR SUB FRAME SEVERE CORROSION IN CRITICAL SUSPENSION & FRAME MOUNTING & ATTACHING AREAS . AND PARTIAL LOSS OF BRAKING SYSTEM DUE TO RUPTURE OF REAR BRAKE TUBE DUE TO SEVERE CORROSION IN REAR FRAME AREA. *TR
AIR BAGS Mar 16, 2014
AIR BAG WARNING LIGHT STAYS ON. AT FIRST THE LIGHT TURNED OFF BUT AFTER A WEEK IT TURNED ON AND HAS REMAINED ON. REPAIR SHOP SAID THE AIR BAGS MAY DEPLOY IN AN ACCIDENT BUT NOT CERTAIN. *TR
ELECTRICAL SYSTEM Nov 6, 2013
DRIVING ON FREEWAY ON JULY 13, ODOMETER DROPS TO ZERO OR BOUNCES AROUND, CAN'T DETERMINE SPEED WHILE DRIVING, WARNING ENGINE LIGHT TURNS ON. 7/15/2013 DEALER REPLACED SENSORS SHOPPING ON JULY 28, ODOMETER DROPS TO ZERO AND WARNING ENGINE LIGHT TURNS ON 7/28/2013 DEALER REPLACED SENSORS DRIVING ON FREEWAY ON OCTOBER 6, ODOMETER DROPS TO ZERO 10/8/2013 DEALER REPLACED ODOMETER (MILEAGE WAS 108,700) DIVING ON FREEWAY ON NOVEMBER 2, ODOMETER DROPS TO ZERO, WARNING LIGHT TURNS ON HAVEN'T DECIDED WHAT TO DO WITH CAR. *TR
ENGINE Nov 6, 2013
DRIVING ON FREEWAY ON JULY 13, ODOMETER DROPS TO ZERO OR BOUNCES AROUND, CAN'T DETERMINE SPEED WHILE DRIVING, WARNING ENGINE LIGHT TURNS ON. 7/15/2013 DEALER REPLACED SENSORS SHOPPING ON JULY 28, ODOMETER DROPS TO ZERO AND WARNING ENGINE LIGHT TURNS ON 7/28/2013 DEALER REPLACED SENSORS DRIVING ON FREEWAY ON OCTOBER 6, ODOMETER DROPS TO ZERO 10/8/2013 DEALER REPLACED ODOMETER (MILEAGE WAS 108,700) DIVING ON FREEWAY ON NOVEMBER 2, ODOMETER DROPS TO ZERO, WARNING LIGHT TURNS ON HAVEN'T DECIDED WHAT TO DO WITH CAR. *TR
FUEL/PROPULSION SYSTEM Dec 14, 2012
EGR VALVE IS DEFECTIVE. AFTER READING SEVERAL FORUMS, THIS PART IS REPLACED A LOT. *TR
FUEL SYSTEM, GASOLINE Nov 22, 2011
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT WHILE ATTEMPTING TO REFUEL, THE FUEL SPEWED BACK OUT OF THE FILLER NECK. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FUEL VALVE WAS CLOGGED WITH CHARCOAL DROPS AND AS A RESULT, THE VALVES WOULD NEED TO BE REPLACED AND THE LINES WOULD NEED TO BE CLEANED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 82,000 AND THE CURRENT MILEAGE WAS 83,718. UPDATED 12/20/11*LJ THE DEALER FOUND THE VENT VALVE CLOGGED WITH CHARCOAL. THEY DROPPED THE TANK AND CLEANED THE LINES AND REPLACED THE FUEL VENT VALVE. UPDATED 03/12/12
TIRES Sep 8, 2011
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350 EQUIPPED WITH BRIDGESTONE POTENZA G019 GRID TIRES, SIZE P205/60/R16. DOT NUMBER WBXZ190. THE CONTACT STATED THE VEHICLE WAS PARKED WHEN SHE NOTICED THAT THE SIDEWALLS ON ALL OF THE TIRES WAS CRACKING AND THE TREAD WAS WORN. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
AIR BAGS:FRONTAL Aug 13, 2011
HYUNDAI MOTOR CORPORATION AIR BAG WIRING HARNESS CONNECTOR DEFECT. NUMEROUS HYUNDAI MOTOR CARS, XG350, SONATA, ETC. HAVE FAULTY CONNECTORS WHICH PREVENT THE AIRBAG SYSTEM FROM WORKING. MORE THAN ONE DEALER HAS STATED IN WRITTEN SERVICE REPORTS(AVAILABLE FOR REVIEW) THE PROBLEMS LIE IN A FAULTY AIRBAG WIRING CONNECTOR IN THE WIRING HARNESS. THEY RESEAT THE PLUGS IN THE FRONT SEATS AND THEN THEY RESET THE 'COMPUTER' AND THE AIRBAG WARNING LIGHT GOES OUT, HOWEVER IT COMES BACK ON AGAIN AFTER A SHORT INTERVAL. THIS 'DEFECT' APPLIES TO NUMEROUS MODELS OF HYUNDAI CARS. IT IS DUBIOUS THE SYSTEM WILL WORK PROPERLY IN THE EVENT IT IS NEEDED IN AN EMERGENCY. *TR
AIR BAGS:SIDE/WINDOW Aug 13, 2011
HYUNDAI MOTOR CORPORATION AIR BAG WIRING HARNESS CONNECTOR DEFECT. NUMEROUS HYUNDAI MOTOR CARS, XG350, SONATA, ETC. HAVE FAULTY CONNECTORS WHICH PREVENT THE AIRBAG SYSTEM FROM WORKING. MORE THAN ONE DEALER HAS STATED IN WRITTEN SERVICE REPORTS(AVAILABLE FOR REVIEW) THE PROBLEMS LIE IN A FAULTY AIRBAG WIRING CONNECTOR IN THE WIRING HARNESS. THEY RESEAT THE PLUGS IN THE FRONT SEATS AND THEN THEY RESET THE 'COMPUTER' AND THE AIRBAG WARNING LIGHT GOES OUT, HOWEVER IT COMES BACK ON AGAIN AFTER A SHORT INTERVAL. THIS 'DEFECT' APPLIES TO NUMEROUS MODELS OF HYUNDAI CARS. IT IS DUBIOUS THE SYSTEM WILL WORK PROPERLY IN THE EVENT IT IS NEEDED IN AN EMERGENCY. *TR
ENGINE AND ENGINE COOLING Jul 14, 2011
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL WHILE GOING THROUGH AN AUTOMATED CAR WASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL TANK CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE HAD SINCE RECURRED TWICE. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON EACH OCCASION WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/31/11*LJ THE DEALER REPLACED SEVERAL COMPONENTS TO RECTIFY THE ENGINE LIGHT PROBLEM, BUT TO NO AVAIL. THE CONSUMER ALSO STATED THE ABS, TCB AND AIR BAG LIGHTS ILLUMINATED. THE ENGINE LIGHT IS STILL ON. UPDATED 09/09/11
ELECTRICAL SYSTEM Jul 14, 2011
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL WHILE GOING THROUGH AN AUTOMATED CAR WASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL TANK CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE HAD SINCE RECURRED TWICE. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON EACH OCCASION WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/31/11*LJ THE DEALER REPLACED SEVERAL COMPONENTS TO RECTIFY THE ENGINE LIGHT PROBLEM, BUT TO NO AVAIL. THE CONSUMER ALSO STATED THE ABS, TCB AND AIR BAG LIGHTS ILLUMINATED. THE ENGINE LIGHT IS STILL ON. UPDATED 09/09/11
FUEL SYSTEM, GASOLINE Jul 14, 2011
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL WHILE GOING THROUGH AN AUTOMATED CAR WASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUEL TANK CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE HAD SINCE RECURRED TWICE. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON EACH OCCASION WHERE IT WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 08/31/11*LJ THE DEALER REPLACED SEVERAL COMPONENTS TO RECTIFY THE ENGINE LIGHT PROBLEM, BUT TO NO AVAIL. THE CONSUMER ALSO STATED THE ABS, TCB AND AIR BAG LIGHTS ILLUMINATED. THE ENGINE LIGHT IS STILL ON. UPDATED 09/09/11
STRUCTURE:FRAME AND MEMBERS Oct 4, 2010
DETERIORATED FRAME. *TR
ENGINE AND ENGINE COOLING:ENGINE Aug 28, 2010
2002 HYUNDAI XG350 SUDDEN ACCELERATION WHEN STARTING OFF FROM A STOP. CAR STARTS OFF SLOW THEN SUDDENLY ACCELERATES CAUSING THE CAR TO LUNGE FORWARD. ALSO, CAR WILL RUN SMOOTH THEN START CUTTING OUT AND CAN'T GET THE CAR TO GO ANY FASTER THAN 40MPH. DEALER HAS REPLACED SEVERAL COMPUTER MODULES BUT DID NOT CURE THE SYMPTOMS. *TR
SUSPENSION Apr 9, 2010
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED WHEN TURNING A CORNER AT VARIOUS SPEEDS, THE VEHICLE WOULD LOSE TRACTION. THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH AS A RESULT OF THE FAILURE. THE CONTACT HAD ALL FOUR TIRES REPLACED IN AN ATTEMPT TO CORRECT THE FAILURE BUT TO NO AVAIL. MOST RECENTLY, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER ADVISED THERE WAS A SHORTAGE IN THE SYSTEM. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER FOR A SECOND OPINION AND WAS ADVISED THAT THE AIR BAG POSSIBLY WAS NOT PRESENT IN THE VEHICLE. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 119,000.
Crash
AIR BAGS Apr 9, 2010
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT STATED WHEN TURNING A CORNER AT VARIOUS SPEEDS, THE VEHICLE WOULD LOSE TRACTION. THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH AS A RESULT OF THE FAILURE. THE CONTACT HAD ALL FOUR TIRES REPLACED IN AN ATTEMPT TO CORRECT THE FAILURE BUT TO NO AVAIL. MOST RECENTLY, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER ADVISED THERE WAS A SHORTAGE IN THE SYSTEM. THE VEHICLE WAS TAKEN TO A DIFFERENT DEALER FOR A SECOND OPINION AND WAS ADVISED THAT THE AIR BAG POSSIBLY WAS NOT PRESENT IN THE VEHICLE. THE FAILURE MILEAGE WAS 83,000 AND THE CURRENT MILEAGE WAS 119,000.
Crash
STEERING Mar 5, 2010
MY 2003 HYUNDAI POWER STEERING STOPS WORKING PROPERLY ANYTIME THERE IS STANDING WATER ON THE ROAD AND I DRIVE THRU THE WATER, BE IT A PUDDLE ON THE ROAD OR WATER THAT IS RUNNING ON THE ROAD AND CANNOT BE AVOIDED. THE STEERING BECOMES VERY HARD TO CONTROL AND AT SLOW SPEEDS CAN CAUSE THE MOTOR TO STALL. I HAVE HAD TO REPLACE THE POWER STEERING PUMP AND THE PROBLEM IS NOT OCCURRING BUT THERE HAVE NOT BEEN ANY SUBSTANTIAL RAINS IN THE AREA TO MAKE A DETERMINATION OF THAT CORRECTED THE PROBLEM. I HAVE WRITTEN TO HYUNDAI MOTORS WITH NO REPLY. *TR
VEHICLE SPEED CONTROL Mar 3, 2010
VEHICLE: 2002 HYUNDAI XG350 SEDAN, EQUIPPED WITH ABS SYSTEM AND ANTI-SKID DEVICE. EVENTS LEADING UP TO FAILURE: SINCE 2003, ON THREE OCCASIONS THE FOLLOWING HAPPENED- WHILE DRIVING AT LESS THAN 5 MPH, UPON DEPRESSING THE BRAKE PEDAL THE CAR ACCELERATED. ON THE FIST TWO OCCASIONS NO DAMAGE OCCURRED. THE CAR STOPPED ON HITTING THE CAR AHEAD. ON THE THIRD OCCASION,IN SEPTEMBER 2009, THERE WAS EXTENSIVE DAMAGE TO THE CAR AND OTHERS. ON THIS LAST OCCASION I HAVE THE IMPRESSING THAT MY RIGHT FOOT WAS FIRMLY DEPRESSING THE BRAKE PEDAL, NOT THE ACCELERATOR. IN SPEAKING WITH COMPUTER SPECIALISTS, I WAS INFORMED THAT THERE MAY BE A FEEDBACK PROBLEM IN THE COMPUTER CONTROL SYSTEM. AS FAR AS I KNOW THE BODY DAMAGE TO ALL CARS HAS BEEN REPAIRED. *TR
Crash
SERVICE BRAKES, HYDRAULIC Mar 3, 2010
VEHICLE: 2002 HYUNDAI XG350 SEDAN, EQUIPPED WITH ABS SYSTEM AND ANTI-SKID DEVICE. EVENTS LEADING UP TO FAILURE: SINCE 2003, ON THREE OCCASIONS THE FOLLOWING HAPPENED- WHILE DRIVING AT LESS THAN 5 MPH, UPON DEPRESSING THE BRAKE PEDAL THE CAR ACCELERATED. ON THE FIST TWO OCCASIONS NO DAMAGE OCCURRED. THE CAR STOPPED ON HITTING THE CAR AHEAD. ON THE THIRD OCCASION,IN SEPTEMBER 2009, THERE WAS EXTENSIVE DAMAGE TO THE CAR AND OTHERS. ON THIS LAST OCCASION I HAVE THE IMPRESSING THAT MY RIGHT FOOT WAS FIRMLY DEPRESSING THE BRAKE PEDAL, NOT THE ACCELERATOR. IN SPEAKING WITH COMPUTER SPECIALISTS, I WAS INFORMED THAT THERE MAY BE A FEEDBACK PROBLEM IN THE COMPUTER CONTROL SYSTEM. AS FAR AS I KNOW THE BODY DAMAGE TO ALL CARS HAS BEEN REPAIRED. *TR
Crash
AIR BAGS Dec 29, 2009
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. THE AIR BAG WARNING LIGHT ILLUMINATES ON THE INSTRUMENT CONTROL PANEL; WHICH INDICATES THAT THE AIR BAGS ARE INOPERATIVE. A TECHNICIAN FROM THE DEALER ADVISED HER TO BRING THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. SHE WAS IN THE PROCESS OF HAVING THE VEHICLE INSPECTED. THE FAILURE MILEAGE WAS 92,000.
SUSPENSION Nov 10, 2009
TL* THE CONTACT OWNS A 2002 HYUNDAI XG350. DURING ROUTINE VEHICLE INSPECTION THE TECHNICIAN REPLACED DEFECTIVE STABILIZED BUSHINGS AND TIE RODS. ALSO THE SUB-FRAME WAS REPLACED ACCORDING TO RECALL CAMPAIGN ID NUMBER 09V124000 (SUSPENSION). THE MANUFACTURER WAS CONTACTED IN REFERENCE TO REIMBURSEMENT. THE MANUFACTURER REFUSED FINANCIAL RESPONSIBILITY FOR THE REPAIR COST ASSOCIATED WITH THE RECALL. THE FAILURE MILEAGE WAS 50. THE CURRENT MILEAGE WAS 90,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
AIR BAGS Jul 24, 2009
AIR BAG LIGHT CAME ON MY 2002 HYUNDAI XG350. CONTACTED THE DEALER I BOUGHT IT FROM, AND THEY CHECKED IT OUT FOR ME AND FOUND... "FOUND CODE B1378 SIDE AIRBAG RESISTANCE TOO HIGH, NEED TO REPLACE DRIVER SEAT BACK." WAS TOLD THIS WAS THEIR 3RD FROM THIS DEALER THAT NEEDED REPLACED, AND FOUND OUT FROM OTHERS THAT THEY HAVE HAD THE SAME SITUATION. WAS TOLD DUE TO THE DEFECT, COULD POTENTIALLY CAUSE THE AIRBAGS TO NOT DEPLOY WHEN IN AN ACCIDENT. THE LIGHT IS STILL ON AS THE PROBLEM HAS NOT BEEN FIXED YET. I STILL HAVE THE SEAT, AND LOOKING AT REPLACING IT SOON. *TR
FUEL SYSTEM, GASOLINE Jun 16, 2009
WHEN ATTEMPTING TO FILL FUEL TANK READING EMPTY ON GAUGE, TANK KEEPS STOPPING LIKE THE TANK IS FULL OF GASOLINE, HYUNDAI NEW PORT RICHEY ADMITS THERE IS AN ISSUE WITH THE CHARCOL CANISTER AND THAT CHARCOL FLOATS UP THE FILL VENT BREATHER HOSE CAUSING THIS ISSUE AND SUGGESTS THAT THE CANISTER BE REPLACED. THIS START HAPPENING AT 50K MILES. *TR
SUSPENSION:REAR May 17, 2009
LEFT REAR DRIVERS SIDE "THUMPING" NOISE AS CAR NEARED THE 60,000. MILE MARK, IT SEEMS THAT THIS IS REPORTED B Y HYUNDAI AS A WORN SHOCK BUSHING WHICH WEAR OUT NATURALLY (HYUNDAI'S WORDING) AND NEEDS REPLACING, OTHER FRIENDS HAVING HYUNDAIS HAVE GONE WELL PAST 60K AND HAVE NOT HAD THIS ISSUE, BUT WE CERTAINLY WILL NEVER PURCHASE OR RECOMMEND A HYUNDAI TO ANYONE, SINCE EVERYTHING SEEMS TO BE THE BUYERS ISSUE ACCORDING TO HYUNDAI. *TR
FUEL SYSTEM, GASOLINE May 17, 2009
FUEL FILLER NOT ALLOWING FUEL TO ENTER FUEL TANK WITHOUT CLICKING OFF, VENT ON GAS TANK TO CHARCOAL FILTER IS NOT FUNCTIONING CORRECTLY. CLICKS OFF LIKE TANK IS FULL WHEN TRYING TO FILL GAS INTO FILLER TUBE. HYUNDAI ADMITS THEY ARE AWARE OF THIS ISSUE. *TR
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR Sep 5, 2008
TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. WHILE THE CONTACT WAS ATTEMPTING TO PULL OUT OF A PARKING SPOT, HE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE TRAVELING 45 MPH. THE CONTACT'S VEHICLE WAS DESTROYED. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 77,652. UPDATED 10/16/08. *LJ THE CONSUMER HAD OTHER PROBLEMS WITH THE VEHICLE PRIOR TO THE ACCIDENT. THE CHECK ENGINE LIGHT ILLUMINATED, THE REAR VIEW MIRROR NEEDED TO BE TIGHTENED, THE FRONT HEADLIGHT HAD CONDENSATION. UPDATED 10/17/08. *JB
Crash
EXTERIOR LIGHTING:HEADLIGHTS Sep 5, 2008
TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. WHILE THE CONTACT WAS ATTEMPTING TO PULL OUT OF A PARKING SPOT, HE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE TRAVELING 45 MPH. THE CONTACT'S VEHICLE WAS DESTROYED. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 77,652. UPDATED 10/16/08. *LJ THE CONSUMER HAD OTHER PROBLEMS WITH THE VEHICLE PRIOR TO THE ACCIDENT. THE CHECK ENGINE LIGHT ILLUMINATED, THE REAR VIEW MIRROR NEEDED TO BE TIGHTENED, THE FRONT HEADLIGHT HAD CONDENSATION. UPDATED 10/17/08. *JB
Crash
ENGINE AND ENGINE COOLING Sep 5, 2008
TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. WHILE THE CONTACT WAS ATTEMPTING TO PULL OUT OF A PARKING SPOT, HE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE TRAVELING 45 MPH. THE CONTACT'S VEHICLE WAS DESTROYED. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 77,652. UPDATED 10/16/08. *LJ THE CONSUMER HAD OTHER PROBLEMS WITH THE VEHICLE PRIOR TO THE ACCIDENT. THE CHECK ENGINE LIGHT ILLUMINATED, THE REAR VIEW MIRROR NEEDED TO BE TIGHTENED, THE FRONT HEADLIGHT HAD CONDENSATION. UPDATED 10/17/08. *JB
Crash
AIR BAGS Sep 5, 2008
TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. WHILE THE CONTACT WAS ATTEMPTING TO PULL OUT OF A PARKING SPOT, HE WAS STRUCK ON THE PASSENGER SIDE BY ANOTHER VEHICLE TRAVELING 45 MPH. THE CONTACT'S VEHICLE WAS DESTROYED. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE 77,652. UPDATED 10/16/08. *LJ THE CONSUMER HAD OTHER PROBLEMS WITH THE VEHICLE PRIOR TO THE ACCIDENT. THE CHECK ENGINE LIGHT ILLUMINATED, THE REAR VIEW MIRROR NEEDED TO BE TIGHTENED, THE FRONT HEADLIGHT HAD CONDENSATION. UPDATED 10/17/08. *JB
Crash
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE May 30, 2008
TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. THE AIR BAG LIGHT RANDOMLY FLASHED ON AND OFF ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE MECHANIC AND THEY STATED THAT THE AIR BAG CONTROL MODULE WAS DEFECTIVE. THE MODULE IS ENCLOSED IN THE BACK OF THE SEAT, WHICH MEANS THE PASSENGER SIDE AIR BAG WILL NOT DEPLOY IN THE EVENT OF A CRASH. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND THEY WOULD NOT COVER THE REPAIRS. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 41,500.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Apr 13, 2008
NONE, NOTICED ONCE CAR WAS PURCHASED USED. *TR
SUSPENSION:REAR Apr 13, 2008
47,000 MILES AND REAR LEFT DRIVERS AREA HAS A THUMP. *TR
POWER TRAIN:AUTOMATIC TRANSMISSION Apr 13, 2008
REVERSE IN TRANSMISSION CAUSES A SEVERE VIBRATION. *TR
AIR BAGS Feb 1, 2008
AIRBAG WIRE HARNESS IS WORN DOWN DUE TO IT BEING LOCATED UNDER DRIVERS SEAT,CAUSING THE AIRBAG LIGHT TO COME ON AND EITHER INTERMITTENTLY STAY LIT OR REMAIN ON CONTINUOUSLY. THEREFORE, THERE IS NO WAY TO KNOW WHETHER THE AIRBAGS WILL DEPLOY OR NOT ACCORDING TO THE SERVICE REP. THE REPAIR IS NOT COVERED UNDER EXTENDED WARRANTY, EVEN THOUGH IT IS A VITAL PIECE OF SAFETY EQUIPMENT, AND DUE TO POOR DESIGN IT IS REGULARLY DAMAGED. I HAD THIS ISSUE ADDRESSED IN 2005, IT OCCURRED OCCASIONALLY AFTER THAT UNTIL LAST YEAR WHEN THE LIGHT CAME ON AND STAYED ON ALL THE TIME. I HAVE BEEN ON THE INTERNET AND THERE ARE MANY COMPLAINTS ABOUT THIS VERY SAME ISSUE OCCURRING WITH THIS VEHICLE DATING FROM 2001, WHEN THERE WAS A RECALL ISSUED, ALL THE WAY TO 2006 WHEN THE MODEL WAS REPLACED BY A DIFFERENT ONE. ACCORDING TO THE REMARKS, PEOPLE HAVE HAD COLLISIONS WHERE NONE OF THE AIRBAGS DEPLOYED , OR THE CURTAIN AIRBAGS DIDN'T. THERE ALSO WAS A RECALL IN CANADA. HOW CAN A MANUFACTURER GET AWAY WITH SUCH POOR QUALITY DESIGN FOR SUCH AN IMPORTANT PIECE OF EQUIPMENT? *TR
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE Jan 28, 2008
TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. THE AIR BAG AND SERVICE ENGINE LIGHTS CONTINUE TO ILLUMINATE. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER APPROXIMATELY 15 TIMES, BUT THEY HAVE BEEN UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE DEALER RESET THE CODE, BUT THAT ONLY CORRECTS THE FAILURE FOR APPROXIMATELY A WEEK. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 74,000.
ENGINE AND ENGINE COOLING Jan 28, 2008
TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. THE AIR BAG AND SERVICE ENGINE LIGHTS CONTINUE TO ILLUMINATE. THE CONTACT HAS TAKEN THE VEHICLE TO THE DEALER APPROXIMATELY 15 TIMES, BUT THEY HAVE BEEN UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE DEALER RESET THE CODE, BUT THAT ONLY CORRECTS THE FAILURE FOR APPROXIMATELY A WEEK. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 74,000.
VEHICLE SPEED CONTROL Jan 2, 2008
TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. THE CONTACT WAS DRIVING APPROXIMATELY 5 MILES PER HOUR AND THE VEHICLE ACCELERATED. THE VEHICLE CRASHED INTO ANOTHER PASSENGERS DRIVER SIDE DOOR. THERE WERE NO INJURIES. THERE WAS DAMAGE TO BOTH VEHICLES. THERE WERE NO WARNING LIGHTS PRESENT. THE PREVIOUS INCIDENT THE VEHICLE WAS AT A STOP SIGN AND IT ACCELERATED ON ITS OWN. THE VEHICLE IS BEING REPAIRED. THERE WAS NO POLICE REPORT. THE CURRENT AND FAILURE MILEAGES WERE 46000. UPDATED 01/29/08 *BF THE CONSUMER STATED DEALER HAD COMPLAINTS OF GAS PEDAL AND BRAKE PEDAL ARE TOO CLOSE. UPDATED 01/29/08 *TR
Crash
ENGINE AND ENGINE COOLING:ENGINE Nov 19, 2007
TL*THE CONTACT OWNS A 2002 HYUNDAI XG350. THE VEHICLE CAUGHT FIRE WHILE IT WAS PARKED IN THE GARAGE. THE VEHICLE HAD BEEN PARKED FOR 20 MINUTES. THE FAILURE OCCURRED WITHOUT WARNING. THE CRUISE CONTROL WAS ACTIVATED FOR 40 MILES BEFORE THE VEHICLE WAS PARKED. THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT AND WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE CONTACT HAS PICTURES, IF NEEDED. THE CURRENT AND FAILURE MILEAGES WERE 60,000.
Fire
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Oct 30, 2007
THE POWER STEERING HOSE SPRANG A LEAK. I HAD THE CAR TOWED TO AN AAA SERVICE CENTER. THE TECHNICIAN EXPRESSED SHOCK WHEN THE CAR WAS PUT ON A LIFT BECAUSE OF THE AMOUNT OF FRAME CORROSION, ESPECIALLY IN THE CRADLE OF THE ENGINE, WHERE THERE WAS ACTUALLY A HOLE. HE SAID HE HAD NEVER SEEN THIS KIND OF PROBLEM IN A RECENT VINTAGE CAR (2002). I BOUGHT THIS CAR NEW AND IT HAS BEEN IN A GARAGE FOR MOST OF ITS LIFE. IT HAS FEWER THAN 90,000 MILES. I'M TOLD THIS IS A SERIOUS SAFETY ISSUE BECAUSE THE ENGINE COULD FALL OUT AT ANY TIME. OTHERS SHOULD BE AWARE OF THIS PROBLEM. *TR
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT Oct 14, 2007
AS MY WIFE WAS PULLING INTO A PARKING SPOT, THE DRIVER'S SIDE LOWER BALL JOINT BROKE OFF AND THE WHEEL COLLAPSED. THE WHEEL, TIRE, FENDER, AXLE AND C/V JOINTS WERE ALL DAMAGED. MY WIFE WAS LUCKY THAT SHE WASN'T DRIVING AT A HIGH RATE OF SPEED AT THE TIME. WHEN I HAD IT TOWED TO THE DEALERSHIP I WAS TOLD THAT IT WAS NOT COVERED UNDER MY EXTENDED "BUMPER TO BUMPER WARRANTY" , BECAUSE IT WAS A WEAR ITEM. THE CAR HAS ONLY 68,000 MILES ON IT. IT IS A HYUNDAI XG 350. THE WARRANTY, QUALITY AND CUSTOMER SERVICE OF THE HYUNDAI CORPORATION IS DEFECTIVE AND UNRELIABLE. I WILL NEVER BUY OR RECOMMEND ANOTHER HYUNDAI PRODUCT. *JB
SUSPENSION:REAR:SHOCK ABSORBER Dec 22, 2006
WORSENING CLUNKING SOUND HEARD FROM THE LEFT REAR OF VEHICLE; DEALER DIAGNOSIS IS REAR STRUT DAMAGE CAUSED BY DEFECTIVE RUBBER BUSHINGS. SERVICE MGR RECOMMENDS REPLACEMENT OF BOTH STRUTS DUE TO COLLATERAL DAMAGE TO THE STRUTS. SERV MGR STATED THAT THIS PREMATURE PROBLEM IS COMMONLY SEEN IN THE XG AND SONATA MODELS, MANY FOUND WITHIN THE 60K WARRANTY PERIOD. ALSO STATED THAT FREQUENCY OF PROBLEM SHOULD BE CAUSE FOR TSB CONSIDERATION. *NM