2008 HYUNDAI ENTOURAGE Recalls, Complaints & Safety

The contact's cousin owns a 2008 Hyundai Entourage. The contact stated that while driving 60-65 MPH at nighttime under snowy and icy conditions, the hood flew open and struck and shattered the windshield. The vehicle was pulled over to the side of the road, and the hood was closed but failed to latch securely. The vehicle was driven to the residence, where the contact became aware that the hood pistons were bent, and other unknown hood assembly parts were damaged. Additionally, the owner informed the contact that prior to the failure, the hood needed to be closed with excessive force to latch securely. The vehicle was taken to Safelite Auto Glass, where the windshield was replaced. The contact related the failure to NHTSA Campaign Number: 16V843000 (Latches/Locks/Linkages). The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

While I was driving the vehicle, the front lower left/driver's side control arm broke in half and caused me to lose control of the vehicle.

I had an appointment at the dealer for the recall only. Upon completion of scheduled appointment, I assumed the vehicle recall had been rectified. After my vehicle was at the dealership for several hours, the dealer did not complete the recall. The mechanic said the part was on backorder. They would contact me once it was in stock and available for installation. That was March 12, 2022 at Boch Hyundai in Norwood, Massachusetts. Information regarding recall is listed below: Manufacturer Recall Number 188 NHTSA Recall Number 20V061000

The contact owns a 2008 Hyundai Entourage. The contact stated that while his daughter was driving 40 MPH, the steering wheel turned sideways as all four wheels remained straight. The ESC off warning light illuminated on the instrument panel. The contact's daughter was able to slowly drive the vehicle home despite the failure. The contact then test drove the vehicle and experienced the failure. The contact entered his driveway and noticed that the front driver’s side tire had detached from the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 13V556000 (Suspension) which he linked to the failure. The manufacturer had been notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 135,000.

2008 HYUNDAI ENTOURAGE. CONSUMER IS SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS RELATED TO OPEN SAFETY RECALL. THE CONSUMER STATED WHILE DRIVING THE VEHICLE THE STEERING FAILED PULLING THE VEHICLE INTO ONCOMING TRAFFIC. AN AUTO MECHANICE ADVISED THAT THE FRONT AND LOWER CONTROL ARM BROKE AND WAS ON RECALL. THE CONSUMER DISCOVERED THE VEHICLE WAS NOT INCLUDED IN THE RECALL, BUT BELIEVED IT SHOULD HAVE BEEN.

I WAS TAKING MY FAMILY FOR SHOPPING, AND AFTER MY KIDS (5 KIDS) WERE SEATED IN THE CAR AND MAKING SURE THE SEAT BELTS WAS WORN. I WALKED TO THE DRIVER DOOR TO START THE CAR AND DRIVE TO THE DESTINATION; A THICK WHITE SMOKE WAS COMING OUT OF UNDERNEATH THE ENGINE HOOD EVEN THOUGH THE CAR'S ENGINE WAS STILL OFF! I WAS SHOCKED AND DIDN'T KNOW WHAT TO DO FIRST! SHOULD I SAFE MY FAMILY AND HELP THE KIDS TO RUN OUT OF THE CAR OR CHECK THE CAUSE OF THE FIRE! SINCE I AM AN ELECTRICAL ENGINEERING AND HAVE EXPERIENCE WITH CARS, I KNEW THE PROBLEM WAS AN ELECTRICAL PROBLEM AND IF I UNPLUG THE BATTERY THIS SHOULD SOLVE THE PROBLEM FASTER! WITH A LOT OF SMOKE, I WAS ABLE TO UNPLUG THE CABLES OF THE BATTERY. THEN, I DID HELP MY KIDS TO GET OUT OF THE VAN' THEY WERE VERY SCARED AND DIDN'T KNOW WHAT TO DO AND HOW TO HELP! I CHECKED ON THE CAR AND I DID FIND THE SMOKE WAS LESS AND AFTER COUPLE MINUTES STOPPED COMPLETELY. SITUATION COULD BE WORSE THAN THAT, THE VAN WAS FULL OF GAS PARKED IN MIDDLE OF OTHER 4 CARS, 15 FT FROM OUR HOMES. I DID SEE THE ANTI-LOCK BRAKE (ABS) MODULE WAS BURNED-OUT! I DID ORDER A USED ABS MODULE FROM EBAY (SEE ATTACHED FILE) AND REPLACED THE OLD ONE. UNFORTUNATELY, IT DID NOT WORK! MANY LIGHTS IN THE DASHBOARD APPEARED (BREAK, ABS, ENGINE) AND LOST SOME FUNCTIONS OF THE DRIVING LIKE CRUISE AND SMOOTH ENGINE SOUND! AFTER VISITING MANY LOCAL REPAIRERS, I DID CALL THE LOCAL DEALER AND ASKED FOR NEW MODULE AND GOT QUOTE ON NEW ABS MODULE (PART ONLY COSTS ABOUT $2500). AFTER ABOUT A MONTH FROM THE ACCIDENT DAY, I RECEIVED A RECALL LETTER FROM HYUNDAI COMPANY IN USA WITH TWO RECALLS IN WHICH ONE OF THEM SAID ABS MODULE MAY SHORT CIRCUIT AN ELECTRICAL SHORT WITHIN THE ABS MODULE MAY CAUSE AN ENGINE COMPARTMENT FIRE, EVEN WHEN THE CAR IS TURNED OFF, INCREASING THE RISK OF AN INJURY. CONTACTED THE COMPANY BUT THEY DID NOT SOLVE MY PROBLEMS.

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TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE N/A. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V061000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO PRIORITY HYUNDAI LOCATED AT 1499 S MILITARY HWY, CHESAPEAKE, VA 23320, TO BE REPAIRED. THE DEALER WAS UNABLE TO PROVIDE THE RECALL REPAIR DUE TO THE PARTS BEING THE INCORRECT PARTS. THE CONTACT STATED THAT A VIN SEARCH SHOWED NO OPEN RECALLS ON THE VIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHENEVER THEY WOULD MANEUVER THE VEHICLE WHILE PARKING, THERE WAS A SQUEALING SOUND COMING FROM THE WHEELS. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC TO REPLACE THE TIRES HOWEVER, THE CERTIFIED MECHANIC STATED THAT THE LOWER CONTROL ARMS HAD RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT HAD LEARNED FROM HYUNDAI OF PERRYVILLE (343 N PERRYVILLE RD, ROCKFORD, IL 61107; (815) 229-0089) THAT THE VEHICLE PREVIOUSLY RECEIVED A PROTECTIVE COATING ON THE LOWER CONTROL ARM TO PREVENT EXCESSIVE RUST IN 2014 UNDER NHTSA CAMPAIGN NUMBER: 13V556000 (SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,227. INVALID VIN.

THIS THE 2RD TIME MY. REAR SLIDING DOOR FLEW OPEN WHILE ON HIGHWAY WITH MY GRANDKIDS IN THE CAR .MAJORITY OF THE TIMES THE REAR SLIDING DOORS WILL NOT OPEN THE BUTTONS DO NOT REMOTELY OPEN THE SLIDING DOORS AND THE SLIDING DOORS GET STUCK .ITS REALLY DANGEROUS BECAUSE IF MY GRANDKIDS ARE BACK THERE A DANGER BREAKS OUT THEY ARE MOST LIKELY NOT TO SURVIVE .

1 injured

THIS THE 2RD TIME MY. REAR SLIDING DOOR FLEW OPEN WHILE ON HIGHWAY WITH MY GRANDKIDS IN THE CAR .MAJORITY OF THE TIMES THE REAR SLIDING DOORS WILL NOT OPEN THE BUTTONS DO NOT REMOTELY OPEN THE SLIDING DOORS AND THE SLIDING DOORS GET STUCK .ITS REALLY DANGEROUS BECAUSE IF MY GRANDKIDS ARE BACK THERE A DANGER BREAKS OUT THEY ARE MOST LIKELY NOT TO SURVIVE .

1 injured

EL VEHCULO EST PRENDIDO PARQUEADO Y SE PRENDI EN FUEGO EN EL LADO DEL CHFER

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TL* THE CONTACT OWNED A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN HER DRIVEWAY, SHE WENT OUTSIDE AND NOTICED SMOKE COMING FROM THE UNDER THE HOOD. THE STATED THAT SHE AND FAMILY MEMBERS ATTEMPTED TO EXTINGUISH THE FIRE WITH HOSES AS FLAMES WERE SEEN COMING FROM UNDER THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE AND POLICE DEPARTMENT REPORTS WERE FILED. NO INJURIES SUSTAINED. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE FIRE DEPARTMENT. THE INSURANCE COMPANY WAS CONTACTED BUT HAS NOT SEEN THE VEHICLE AS OF YET. A LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE CONTACT REFERRED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 20V061000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 104,000. *LN CONSUMER STATED THERE IS A RECALL ON IT #188.*JB

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TL* THE CONTACT OWNED A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN HER DRIVEWAY, SHE WENT OUTSIDE AND NOTICED SMOKE COMING FROM THE UNDER THE HOOD. THE STATED THAT SHE AND FAMILY MEMBERS ATTEMPTED TO EXTINGUISH THE FIRE WITH HOSES AS FLAMES WERE SEEN COMING FROM UNDER THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE AND POLICE DEPARTMENT REPORTS WERE FILED. NO INJURIES SUSTAINED. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE FIRE DEPARTMENT. THE INSURANCE COMPANY WAS CONTACTED BUT HAS NOT SEEN THE VEHICLE AS OF YET. A LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE CONTACT REFERRED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 20V061000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 104,000. *LN CONSUMER STATED THERE IS A RECALL ON IT #188.*JB

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I RECEIVED AN IMPORTANT SAFETY RECALL FROM HYUNDAI IN REGARDS TO MY 2008 HYUNDAI ELANTRA AND 2008 HYUNDAI ENTOURAGE. THE RECALL NOTICE IS BELOW. MANUFACTURER RECALL NUMBER188 NHTSA RECALL NUMBER20V061000 RECALL STATUSRECALL INCOMPLETE SUMMARY HYUNDAI MOTOR AMERICA (HYUNDAI) IS RECALLING CERTAIN 2007-2010 ELANTRA AND2009-2011 ELANTRA TOURING VEHICLES. ON FEBRUARY 21, 2020 HYUNDAI EXPANDED THE RECALL TO INCLUDE 46,425 MODEL YEAR 2007-2008 ENTOURAGE AND 2007 SANTAFE VEHICLES. MOISTURE MAY ENTER THE ANTI-LOCK BRAKE (ABS) MODULE AND SAFETY RISK THE SUBJECT VEHICLES ARE EQUIPPED WITH AN ANTI-LOCK BRAKE SYSTEM ("ABS") MODULE THAT REMAINS ENERGIZED WHEN THE VEHICLE IS TURNED OFF. IF MOISTUREENTERS THE ELECTRICAL CIRCUIT OF THE ABS MODULE A SHORT CIRCUIT COULD GRADUALLY DEVELOP. A SPECIFIC CAUSALITY ALLOWING MOISTURE TO ENTER THE ABS MODULE ELECTRICAL CIRCUIT HAS NOT YET BEEN IDENTIFIED; HOWEVER, BECAUSE THE ABS MODULE IS CONTINUALLY POWERED, AN ELECTRICAL SHORT COULD DEVELOP EVEN WHILE THE VEHICLE IS TURNED OFF. REMEDY HYUNDAI WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL A RELAY IN THE VEHICLE'S MAIN JUNCTION BOX TO PREVENT THE RISK OF AN ABS SHORT-CIRCUIT WHILE THE CAR IS TURNED OFF, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN APRIL 3, 2020. OWNERS MAY CONTACT HYUNDAI CUSTOMER SERVICE AT 1-855-371-9460. HYUNDAI'S NUMBER FOR THIS RECALL IS 188. I TOOK MY VEHICLE IN ON MAY 11, 2020 FOR THE RECALL REPAIR. LAIRD NOLLER HYUNDAI OF LAWRENCE, KS STATED THAT THEY DID NOT HAVE THE PROPER PART TO COMPLETE THE REPAIR. THEY KEPT MY VAN FOR SAFETY REASONS AND GAVE ME A LOANER VEHICLE. ON MAY 28, 2020 WE RECEIVED A PHONE CALL FROM THE DEALER STATING THAT THE VAN WAS NOT FIXED AND THAT THEY WOULD NOT BE REPAIRING THE VEHICLE. *TR

THE REAR SLIDING DOORS DO NOT OPEN. THEY ONLY OPEN FROM THE OUTSIDE. IF A PERSON IS SITTING IN THE REAR OF THE VEHICLE AND TRIES TO EXIT, THEY CAN NOT GET OUT OF THE VEHICLE UNLESS OPENED FROM THE OUTSIDE LATCH. ONLY WHEN PARKED EXITING THE VEHICLE

WHEN I STEPPED ON THE GAS FROM A STOP AT A RED LIGHT THE ENGINE STARTED RACING AND THE THROTTLE STUCK.THE ENGINE WOULDN'T STOP RACING SO I HAD TO TURN THE KEY OFF TO GET IT TO STOP. PRETTY SCARY. A SECONDARY ISSUE IS THAT THE REAR PASSENGER SEAT WILL NOT FLIP UP. IT'S LOCKED IN PLACE.

BACKING OUT OF MY DRIVEWAY AND MY VAN STARTED MAKING A LOUD THUMPING NOISE. I WAS NOT ABLE TO GO FORWARD OR IN REVERSE. LOOKED UNDERNEATH AND FOUND THE DRIVER'S SIDE LOWER CONTROL ARM CORRODED AND DISINTEGRATED, AND THE AXEL HAD COME OUT OF THE TRANSMISSION. THERE WAS A RECALL IN 2014 FOR CORROSION BUT ALL THEY DID WAS SPRAY SOMETHING ON THAT WAS SUPPOSED TO PROTETCT IT. IT DID NOT WORK. IF I HAD BEEN ANYWHERE OTHER THAN MY DRIVEWAY IT COULD HAVE BEEN AN EXTREMELY BAD SITUATION AS I LOST CONTROL OF MY STEERING. I HAD IT TOWED TO THE DEALER TODAY AND THEY WANT $878 TO REPLACE THE TWO CONTROL ARMS (WITH AFTER-MARKET PARTS).

WHILE TURNING LEFT AT AN INTERSECTION, I HEARD A LOUD BANG AND LOST STEERING CONTROL. I PULLED OVER TO THE SIDE OF THE ROAD AND CALLED FOR A TOW TO MY MECHANIC. THE PASSENGER SIDE FRONT WHEEL WAS DISPLACED, THE 2 FRONT WHEELS WERE NOT PARALLEL AND THE WHEEL HAD HIT THE FRONT BUMPER COVER CAUSING IT TO COME LOOSE. THE TOW DRIVER NOTED THAT THE LOWER CONTROL ARM SNAPPED. FRONT PASSENGER WHEEL WAS HITTING THE FRONT BUMPER COVER AS IT WAS PULLED ONTO THE FLAT BED. I CALLED HYUNDAI CORP AND LOCAL DEALER ON FOLLOWING DAY (MONDAY). I TRIED TO GET DIRECTION REGARDING INSPECTION OF VEHICLE. SINCE AN ADDITIONAL TOW COULD CAUSE MORE DAMAGE; I ASKED IF HYUNDAI COULD INSPECT AT THE LOCAL SHOP. I COULD NOT GET ANY DIRECTION ON HOW TO GET THE CAR INSPECTED. ON THE 3RD CALL I WAS ADVISED THAT SAFETY RECALLS ARE ONLY COVERED FOR 1 YEAR AFTER THE RECALL SERVICE. WHEN I ASKED IF I NEEDED TO CONTACT NHTSA, JACK INDICATED THAT SINCE I MENTIONED NHTSA HE IS REQUIRED TO PASS THE CASE TO A SR HYUNDAI REPRESENTATIVE AND THAT I WOULD RECEIVE A RESPONSE VERY SOON. I HAVE NOT RECEIVED ANY RETURN CALL OR OTHER COMMUNICATION FROM ANYONE AT HYUNDAI CORP OR THE LOCAL DEALER. THE ATTACHED PICS SHOW THE FRONT PASSENGER SIDE LOWER CONTROL ARM CORROSION AND FAILURE. THE RECALL SERVICE PERFORMED IN 2014 WAS OBVIOUSLY NOT ADEQUATE. THE SUDDEN LOSS OF CONTROL WAS A HORRIFYING FEELING. I AM HOPEFUL THAT NHTSA WILL TAKE APPROPRIATE ACTION SO THAT OTHERS ARE NOT CONTINUED TO BE PUT IN PERIL. I UNDERSTAND THERE HAVE BEEN NUMEROUS OTHER OCCURRENCES OF LOWER CONTROL ARM FAILURE IN VEHICLES THAT WERE SERVICED UNDER THE RECALL. NOTE THAT MY VEHICLE WAS SERVICED FOR THE RECALL AT FREEHOLD HYUNDAI SHORTLY AFTER I RECEIVED NOTICE.

TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. WHEN DEPRESSING THE BRAKE PEDAL, IT TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE REAR SLIDING DOORS OPERATED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. PRESTIGE AUTO MART (288 BROADWAY, TAUNTON, MA) WAS CONTACTED, BUT STATED THAT THEY DO NOT REPAIR DOORS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT PROVIDED.

DRIVERS SLIDING DOOR WILL NOT LATCH COMPLETELY WHEN IT CLOSES. YOU HAVE TO OPEN AND CLOSE DOOR A FEW TIMES AND THEN IT MAY LATCH WORRIED DOOR MIGHT OPEN WHILE DRIVING AND NOT SURE IF THERE WAS EVER A RECALL THAT WAS MISSED ON THIS VAN. THE VEHICLE WAS IN MOTION WHEN THIS OCCURRED

FROM DAY 1 OF OWNERSHIP PASSENGER POWER DOORS AT DIFFERENT TIMES WOULD NOT OPEN, TOOK TO DEALERSHIP BUT WAS TOLD THEY COULD NOT FIND A PROBLEM, CAN NOT OPEN DOORS FROM INSIDE VAN, NOW PASSENGER DOOR DRIVERSIDE WILL NOT OPEN EVEN IF U TRY FROM OUTSIDE, I WAS TOLD IT NEEDED A MOTOR, WHICH IS $800.00 WITHOUT LABOR, SO WE BELIEVE IT IS SAFETY ISSUE, IF IN ACCIDENT PASSENGERS CAN'T GET OUT OF VAN, AT TIMES RUNNING DOWN INTERSTATE AT 70 MPH THE BUZZER COMES ON TELLING US THE DOOR IS OPEN

VEHICLE WAS PARKED IN THE DRIVEWAY, NOT DRIVEN FOR APPROXIMATELY ONE WEEK. THE ENGINE COMPARTMENT STARTED SMOKING THEN ERUPTED IN FLAMES.

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VEHICLE WAS PARKED IN THE DRIVEWAY, NOT DRIVEN FOR APPROXIMATELY ONE WEEK. THE ENGINE COMPARTMENT STARTED SMOKING THEN ERUPTED IN FLAMES.

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AFTER CLOSING PASSENGER SIDE SLIDER DOOR SEVERAL TIMES, IT SUDDENLY OPENED AGAIN WITHOUT PUSHING THE CEILING BUTTON ....ON ITS OWN AND I HAD TO FORCE IT SHUT PHYSICALLY. THE VEHICLE WAS IN PARK BUT ENGINE WAS IDLING

CHARGING SYSTEM PULSES THE HEADLAMPS, BRIGHT TO DIM. OFF IDLE STATIONARY

TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. WHILE DRIVING, THE CONTACT HEARD A CLUNKING NOISE AND THE STEERING ABILITY FAILED. THE CONTACT PARKED THE VEHICLE AND NOTICED THAT THE FRONT CONTROL ARM FRACTURED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT BOTH FRONT LOWER CONTROL ARMS NEEDED TO BE REPLACED. THE FRONT LOWER DRIVER SIDE CONTROL ARM WAS REPAIRED; HOWEVER, THE FRONT LOWER PASSENGER SIDE CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V556000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,610.

FRONT PASSENGER SEAT WEIGHT SENSOR MALFUNCTION. THERE WAS NO INCIDENT/ACCIDENT. AIRBAG SERVICE LIGHT CAME ON, REGULAR GARAGES COULDN'T DIAGNOSE PROBLEM, ONLY A HYUNDAI DEALER CAN READ THE CODE; ONCE IT WAS DETERMINED THAT WEIGHT SENSOR WAS NOT WORKING, APPARENTLY THE ONLY SOLUTION IS TO REPLACE THE ENTIRE PASSENGER SEAT ASSEMBLY, CANNOT REPLACE JUST THE SENSOR.

SIDE SLIDER DOORS NO LONGER OPEN MANUALLY USING INTERNAL OR EXTERNAL HANDLES. REGARDLESS OF CENTER PILLAR "POWER SWITCH" SETTING ABOVE THE MIRROR - THE ONLY WAY THEY OPEN IS USING THE KEY FOB OR THE "OPEN/CLOSE" SWITCH ALSO ABOVE THE MIRROR. THIS IS A VERY CONCERNING HUMAN SAFETY ISSUE. IN AN ACCIDENT SITUATION - SOMEONE MAY NOT ABLE TO GET OUT OF THE VEHICLE. TSB-09-BE-024 MAY BE RELATED.

I WAS DRIVING MY VAN AT APPROXIMATELY 40 MPH ON A HIGHWAY WHEN HOOD FLEW UP AND BROKE WINDSHIELD I HAVE READ THAT HYUNDAI AND KIA HAVE MULTIPLE RECALLS FOR HOOD SAFETY LATCHES NOT ENGAGING AND THINK THE ENTOURAGE SHOULD BEEN INCLUDED BEFORE THERE ARE ANY ADDITIONAL INCIDENTS

THE RIGHT REAR SLIDING DOOR DOES NOT STAY LATCHED. IT AUTOMATICALLY SLIDES OPEN WHILE DRIVING.

OUR VEHICLE HAS BEEN FOR REPAIRS TO COLUMBIA HYUNDAI IN MONTGOMERY, OHIO FOUR TIMES IN LESS THAN TWO YEARS. THE MAIN CULPRIT THAT HAS BEEN THE PRIMARY REASON FOR THESE SERVICE REPAIRS HAS BEEN THE CAM PHASERS. THIS TIME, MOST RECENTLY, 16 MAR 2016, I WAS INFORMED BY THE SERVICE DEPARTMENT THAT THE CAM PHASERS WERE IN NEED OF REPLACEMENT ONCE AGAIN. THIS ALSO REQUIRED THE TIMING CHAIN AND TENSIONER TO BE REPLACED WHICH IS IN LINE WITH THE CONTINUED ISSUES WITH THE CAM PHASERS ONGOING ISSUES. ADDITIONALLY, I WAS INFORMED THAT THE OIL CONTROL VALVE NEEDS REPLACED. THIS IS SIGNIFICANCE BECAUSE THE MANUFACTURER HAS KNOWN OF THIS ISSUE SINCE IT PUT OUT A TECHNICAL BULLETIN IN MAY 2009. THE TOTAL COST OF REPAIRS IS NEARLY $1,300 INCLUDING HYUNDAI REFUSING TO COVER THE CAM PHASERS, DESPITE THIS BEING LESS THAN ONE YEAR FROM THE LAST DATE OF REPLACEMENT BY COLUMBIA HYUNDAI. TODAY, I WAS FORCED TO DRIVE MY VEHICLE HOME DESPITE BREAKING DOWN WITHOUT EVEN HAVING LEFT THE DEALERSHIP LOT. THE VAN BROKE DOWN SEVERAL MORE TIMES ON THE WAY HOME AND WITHIN LESS THAN A MILE FROM THE DEALERSHIP. I FORCED THE VAN TO DRIVE DESPITE THE CHECK ENGINE LIGHT FLASHING AS PREVIOUSLY REPORTED TO THE DEALERSHIP AND DESPITE THE HARD ROUGH IDLING AND TREMENDOUS LOSS OF POWER THAT NEARLY RESULTED IN A HEAD ON COLLISION BETWEEN MYSELF AND ANOTHER VEHICLE AT A NEARBY INTERSECTION. THIS HAS GONE ON LONG ENOUGH AND DESPITE HYUNDAI'S EFFORTS TO ASSIST US BY COVERING THE REPAIRS THE FIRST TIME, REFUNDING ME THE AMOUNT THAT I WAS CHARGED THE SECOND TIME DUE TO FIGHTING OVER THE TIMING OF THE INCIDENT. THE THIRD TIME THIS HAPPENED THE DEALERSHIP COVERED THE COST, BUT TOOK SO LONG FOR THE REPAIRS AND IT STILL RESULTED IN THE CAM PHASERS BEING DIAGNOSED A FOURTH TIME AS NEEDING REPLACEMENT. THIS TIME HYUNDAI REFUSED TO DO ANY SERVICES AND WANTED TO CHARGE NEARLY $1,300 FOR THE TOTAL REPAIR COSTS!

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

MY WIFE AND I FIRST BROUGHT OUR VEHICLE TO COLUMBIA HYUNDAI/ACURA IN MONTGOMERY, OHIO FOR A SEVERE LOSS OF POWER WHILE SHE WAS DRIVING. THE INCIDENT NEARLY CAUSED MY WIFE AND CHILDREN TO BE REAR-ENDED WHILE TRYING TO ACCELERATE TO HIGHWAY SPEEDS, WHICH IS 65 MPH, HERE IN THE GREATER CINCINNATI AREA ON INTERSTATE 275. HYUNDAI DID WARRANTY THE WORK PERFORMED BY THEIR SERVICE SHOP AT COLUMBIA HYUNDAI, BUT ONLY AFTER IT WAS REVEALED TO ME THAT THE HYUNDAI WARRANTY ONLY APPLIED TO THE ORIGINAL OWNERS. THIS WAS NOT SOMETHING I WAS AWARE OF AND EVEN THE SALES MANAGER AT JAKE SWEENEY USED CARS AND I COMMENTED ON HOW GREAT THIS WARRANTY WAS FOR ME AND MY FAMILY BECAUSE HYUNDAI STANDS BY IT. WELL, THEY DID NOT WANT TO HONOR ANY OF IT UNTIL I ILLUSTRATED THAT THIS WAS A DEFECT IN THEIR VEHICLE AND ASKING ME TO PAY THE COSTS OF THE REPAIRS AND ASSOCIATED REPAIRS WAS RIDICULOUS. THE ISSUE INVOLVED THE CAM PHASERS OF THE ENGINE AND WERE REPAIRED ALONG WITH OTHER PARTS AND A RECALL ITEM ADDRESSED. NOT LESS THAN ONE YEAR AGO, PRIOR TO MY FAMILY AND I GOING ON VACATION, WE BROUGHT THE VAN BACK FOR THE SAME REASON, ALTHOUGH I DID NOT NOTICE ANY HESITATIONS, THE MECHANIC WHO TEST DROVE IT DID. IT WAS THE CAM PHASERS ONCE AGAIN. THIS TIME HYUNDAI ONLY WAS WILLING TO COVER HALF OF THE REPAIR COSTS, WHICH LEFT ME WITH NEARLY $1,100 IN TOTAL COSTS FOR A RENTAL VEHICLE, FUEL AND THE COSTS OF PARTS AND LABOR. THIS DEEPLY AFFECTED OUR FINANCES AND NEARLY CANCELLED THE VACATION TO FLORIDA I HAD BEEN SAVING UP FOR WELL OVER A YEAR. HAVING NO CHOICE, I PAID THE COSTS, AND TOOK POSSESSION OF THE VAN AFTER PAYING. I HAD NOT EVEN LEFT THE DEALERSHIP DRIVEWAY WHEN THE CHECK ENGINE LIGHT CAME BACK ON! MY SON WAS IN THE CAR WITH ME AND I HAVE VIDEO OF THIS OCCURRING. THE ISSUE WITH THE POWER LOSS HAPPENED AGAIN AND STILL OCCURS TODAY AS RECENTLY AS A FEW DAYS AGO WITH MY WIFE & CHILDREN IN THE VAN!

TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. WHILE DRIVING AT VARIOUS SPEEDS, THE REAR PASSENGER SIDE DOOR INDEPENDENTLY UNLATCHED AND OPENED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED; HOWEVER, THE FAILURE RECURRED WHILE LEAVING THE DEALER. THE MANUFACTURER SENT AN ENGINEER WHO DECIDED TO REPLACE THE ENTIRE DOOR. IN ADDITION, WHILE DRIVING, ALL THE INTERIOR AND EXTERIOR LIGHTING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000.

TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS FAILED CAUSING DAMAGE TO THE TRANSMISSION. AS A RESULT, THE WIRING HARNESS WAS REPLACED AND TRANSMISSION WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V356000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

DASH 'ENGINE LIGHT' ACTIVATED, CHECK BY DEALER REVEALED TRANSMISSION ISSUE. TRANY SOLENOID AND WIRE HARNESS NEED REPLACEMENT. DEALER OR HYUNDAI MOTOR WOULD NOT INCLUDE WIRE HARNESS IN WARRANTY THOUGH IT WAS STATED IT SHORTED AND CAUSED MALFUNCTION. THE COMPLETE COST OF REPAIRS SHOULD BE COVERED UNDER 10 YR / 100000 WARRANTY. NOTE: REFER NHTSA ELECTRICAL HARNESS RECALL, #06V356000. THIS COVERED 07 VEHICLES, WHICH IS WHEN MY VEHICLE WAS BUILT. NOTE: HYUNDAI MOTORS CASE # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR