2017 HONDA CLARITY FUEL CELL
3 recalls — 6 complaints — 39 TSBs
19V315000 Apr 18, 2019
EQUIPMENT:ELECTRICAL
Defect Description
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Clarity Fuel Cell vehicles. Internal components may corrode and cause the water pump to fail.
Consequence
A failure of the water pump can cause the vehicle to stall, increasing the risk of crash.
Remedy
Honda will notify owners, and dealers will replace the water pump, free of charge. The recall began June 10, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is L4N.
18V921000 Dec 20, 2018
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Clarity Fuel Cell vehicles previously repaired under recall 18V-068. The previous software remedy may have been incomplete. As a result, the fuel cell control unit (FC-ECU) may misinterpret a small cell voltage drop, causing the vehicle... Read more
Consequence
A loss of power can increase the risk of a crash.
Remedy
Honda has notified owners, and dealers will update the FC-ECU software, free of charge. The recall began February 14, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is A3O.
18V068000 Jan 25, 2018
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Honda (American Honda Motor Co.) is recalling certain 2017 Clarity Fuel Cell vehicles. The fuel cell control unit (FC-ECU) may misinterpret a small cell voltage drop, causing the vehicle to have reduced, or a complete loss of, power.
Consequence
A loss of power can increase the risk of a crash.
Remedy
Honda will notify owners, and dealers will install a software update, free of charge. The recall began February 28, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is R0L.
Complaint Statistics
6 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| EQUIPMENT | 2 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| ELECTRICAL SYSTEM | 1 |
| STEERING | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
FUEL/PROPULSION SYSTEM
Nov 12, 2019
Incident date: Aug 25, 2017
TL* THE CONTACT OWNS A 2017 HONDA CLARITY FUEL CELL. WHILE DRIVING APPROXIMATELY 65 MPH, THE FUEL SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DUBLIN HONDA (877-418-8323, LOCATED AT 6300 DUBLIN BLVD, DUBLIN, CA 94568), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE A HYDROGEN VEHICLE. THE MANUF... Read more
EQUIPMENT
Nov 12, 2019
Incident date: Aug 25, 2017
TL* THE CONTACT OWNS A 2017 HONDA CLARITY FUEL CELL. WHILE DRIVING APPROXIMATELY 65 MPH, THE FUEL SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DUBLIN HONDA (877-418-8323, LOCATED AT 6300 DUBLIN BLVD, DUBLIN, CA 94568), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE A HYDROGEN VEHICLE. THE MANUF... Read more
EQUIPMENT
Sep 24, 2019
Incident date: Mar 18, 2019
TL* THE CONTACT OWNS A 2017 HONDA CLARITY FUEL CELL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V315000 (EQUIPMENT) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. KEN HARVEY'S DUBLIN HONDA (6300 DUBLIN BLVD, DUBLIN, CA 94568)... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Feb 22, 2018
Incident date: Feb 21, 2018
THE CAR WAS PARKED FOR ABOUT 10 MINS. RETURN TO CAR AND START IT. THE 'POWER MANAGEMENT' WARNING DISPLAYED. FOLLOWING WITH BRAKE SYSTEM, TPMS, ELECTRIC POWER STEERING, AND RDM INOPERATE MESSAGE SHOW UP. CAR COULD NOT START UP.
ELECTRICAL SYSTEM
Feb 22, 2018
Incident date: Feb 21, 2018
THE CAR WAS PARKED FOR ABOUT 10 MINS. RETURN TO CAR AND START IT. THE 'POWER MANAGEMENT' WARNING DISPLAYED. FOLLOWING WITH BRAKE SYSTEM, TPMS, ELECTRIC POWER STEERING, AND RDM INOPERATE MESSAGE SHOW UP. CAR COULD NOT START UP.
STEERING
Feb 22, 2018
Incident date: Feb 21, 2018
THE CAR WAS PARKED FOR ABOUT 10 MINS. RETURN TO CAR AND START IT. THE 'POWER MANAGEMENT' WARNING DISPLAYED. FOLLOWING WITH BRAKE SYSTEM, TPMS, ELECTRIC POWER STEERING, AND RDM INOPERATE MESSAGE SHOW UP. CAR COULD NOT START UP.
NHTSA Safety Ratings — 2017 HONDA CLARITY FUEL CELL
2017 Honda Clarity Fuel Cell 4 DR AWD
| Category | Rating |
|---|---|
| Rollover Risk | 0.0% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins — 2017 HONDA CLARITY FUEL CELL
39 manufacturer communications from 22 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 15 |
| 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY | 8 |
| 010000 STEERING | 3 |
| 070000 FUEL SYSTEM, GASOLINE | 3 |
| 060000 ENGINE AND ENGINE COOLING | 3 |
| 091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY | 3 |
| 090000 FUEL SYSTEM, OTHER | 1 |
| 011000 STEERING: STEERING WHEEL/HANDLE BAR | 1 |
ONL6CK09212022
Sep 21, 2022
110000 ELECTRICAL SYSTEM
Owner's Notification Letter - Product Update - Our records indicate that a Product Update has not been completed on this vehicle (Vehicle Identification Number XXXXXXXXXXXXXXXXX). The software that monitors the temperature in the fuel cell
A22090A
Sep 16, 2022
110000 ELECTRICAL SYSTEM
Dealer Message - In the event you experience a sub tank wire harness rodent damage on the 2017a??2020 Clarity FCV, after repairing / replacing the wire harness, wrap the areas shown below with RODENT DETERRENT TAPE, P/N 4019-2317.
A20-092
Dec 9, 2020
070000 FUEL SYSTEM, GASOLINE
Service Bulletin - The customer cannot refuel the vehicle completely at certain hydrogen stations.
A20-061
Oct 21, 2020
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Service Bulletin - The MIL comes on with DTC P1FBF (air pump controller failure [internal failure warning]) during startup.
A20-061
Sep 2, 2020
091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
Service Bulletin - The MIL comes on with DTC P1FBF (air pump controller failure [internal failure warning]) during startup.
A19-054_version3
Apr 6, 2020
110000 ELECTRICAL SYSTEM
Service Bulletin - The fuel cell (FC) system uses an electric water pump to circulate insulating fluid and remove excess heat from the fuel cell stack. During manufacturing, the water pump's magnetic surface was not treated for corrosion re
A19-054_version3
Apr 6, 2020
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Service Bulletin - The fuel cell (FC) system uses an electric water pump to circulate insulating fluid and remove excess heat from the fuel cell stack. During manufacturing, the water pump's magnetic surface was not treated for corrosion re
A19-006
Apr 6, 2020
110000 ELECTRICAL SYSTEM
Service Bulletin - Water improperly discharged inside the fuel cell (FC) stack mixes with hydrogen and oxygen, generating hydrogen peroxide. The hydrogen peroxide/water combination concentrates in one area, accelerating the deterioration of
A19-006
Apr 6, 2020
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Service Bulletin - Water improperly discharged inside the fuel cell (FC) stack mixes with hydrogen and oxygen, generating hydrogen peroxide. The hydrogen peroxide/water combination concentrates in one area, accelerating the deterioration of
AJA11262
Oct 5, 2019
110000 ELECTRICAL SYSTEM
Job Aid - American Honda has created an instructional video on how to replace the fuel cell stack. When working on or around the fuel cell system, pay attention to the service precautions for the fuel cell system.
AJA05150
Oct 5, 2019
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Job Aid - The following procedures in the service information require the Fuel Cell Service Equipment Kit (T/N VSBHONFCVKT1) and the Portable Vent Stack (T/N FEFPVS).
AJA05150
Oct 5, 2019
110000 ELECTRICAL SYSTEM
Job Aid - The following procedures in the service information require the Fuel Cell Service Equipment Kit (T/N VSBHONFCVKT1) and the Portable Vent Stack (T/N FEFPVS).
AJA11262
Oct 5, 2019
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Job Aid - American Honda has created an instructional video on how to replace the fuel cell stack. When working on or around the fuel cell system, pay attention to the service precautions for the fuel cell system.
A19-054_version2
Jun 14, 2019
110000 ELECTRICAL SYSTEM
Service Bulletin - The fuel cell (FC) system uses an electric water pump to circulate insulating fluid and remove excess heat from the fuel cell stack. During manufacturing, the water pump's magnetic surface was not treated for corrosion re
A19-054
Jun 4, 2019
110000 ELECTRICAL SYSTEM
Service Bulletin - The fuel cell (FC) system uses an electric water pump to circulate insulating fluid and remove excess heat from the fuel cell stack. During manufacturing, the water pump's magnetic surface was not treated for corrosion re
A19-054
Jun 4, 2019
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Service Bulletin - The fuel cell (FC) system uses an electric water pump to circulate insulating fluid and remove excess heat from the fuel cell stack. During manufacturing, the water pump's magnetic surface was not treated for corrosion re
A19-006
Jun 4, 2019
110000 ELECTRICAL SYSTEM
Service Bulletin - Water improperly discharged inside the fuel cell stack mixes with hydrogen and oxygen, generating hydrogen peroxide. The hydrogen peroxide/water combination concentrates in one area, accelerating the deterioration of the
A19-006
Jun 4, 2019
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Service Bulletin - Water improperly discharged inside the fuel cell stack mixes with hydrogen and oxygen, generating hydrogen peroxide. The hydrogen peroxide/water combination concentrates in one area, accelerating the deterioration of the
A19050B
May 16, 2019
010000 STEERING
ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator may come on along with one or more VSA DTCs. And when you run
ONL6CK03052019
Mar 5, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
Owner Notification Letter - On 2017-18 Clarity Fuel Cell vehicles, the software that monitors the temperature in the fuel cell tank may not be up to date. This may cause the vehicle to incorrectly display a hydrogen system warning on the in
ONL6CK03052019
Mar 5, 2019
091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
Owner Notification Letter - On 2017-18 Clarity Fuel Cell vehicles, the software that monitors the temperature in the fuel cell tank may not be up to date. This may cause the vehicle to incorrectly display a hydrogen system warning on the in
A19-006
Feb 16, 2019
091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
Service Bulletin - The telematics system is reporting deterioration of the fuel cell stack. This deterioration can reduce fuel cell output. Water improperly discharged inside the fuel cell stack mixes with hydrogen and oxygen, generating hy
ABOM01142019901
Jan 14, 2019
353000 EQUIPMENT:ELECTRICAL
"Dealer message - Today American Honda is notifying dealers of two product updates affecting certain 2017-18 Clarity Fuel Cell vehicles. The first is a software update to the hydrogen tank temperature sensors. The second is a product upd
ABOM01142019901
Jan 14, 2019
110000 ELECTRICAL SYSTEM
"Dealer message - Today American Honda is notifying dealers of two product updates affecting certain 2017-18 Clarity Fuel Cell vehicles. The first is a software update to the hydrogen tank temperature sensors. The second is a product upd
A19-006
Jan 11, 2019
110000 ELECTRICAL SYSTEM
"Service bulletin - The telematics system is reporting deterioration of the fuel cell stack. This deterioration can reduce fuel cell output. Water improperly discharged inside the fuel cell stack mixes with hydrogen and oxygen, generating
A19-006
Jan 11, 2019
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
"Service bulletin - The telematics system is reporting deterioration of the fuel cell stack. This deterioration can reduce fuel cell output. Water improperly discharged inside the fuel cell stack mixes with hydrogen and oxygen, generating
A19-001
Jan 11, 2019
110000 ELECTRICAL SYSTEM
"Service bulletin - The vehicle may incorrectly set DTC P1F76 (main hydrogen tank temperature sensor malfunction) or P1F77 (sub hydrogen tank temperature sensor malfunction). The fuel cell communication control (IR) software is not current.
APaS12052018901
Dec 5, 2018
060000 ENGINE AND ENGINE COOLING
"Dealer message - AHM is studying the current replacement need for the ION filter (PN 3H450-5WM-A01). We would like to collect several samples in the field for this study. A supply of bags and identifying labels will be sent to your dealers
A18110B
Nov 13, 2018
060000 ENGINE AND ENGINE COOLING
"ServiceNews Article - When replacing the fuel cell stack, make sure you bleed the air from the fuel cell insulating system exactly as called out in the fuel cell insulating fluid replacement procedure in the service information. If you don
A17070B
Jul 2, 2018
060000 ENGINE AND ENGINE COOLING
Servicenews article - The Clarity Fuel Cell vehicle has two very different cooling systems. One system cools the fuel cell system; the other one cools the inverter system. The fuel cell system uses a 50% coolant mixture called fuel cell in
A18-013
Apr 13, 2018
110000 ELECTRICAL SYSTEM
Service bulletin - The audio system volume will not change when using the remote switch on the steering wheel. There is an internal software issue with the audio-navigation unit.
A18-013
Apr 13, 2018
010000 STEERING
Service bulletin - The audio system volume will not change when using the remote switch on the steering wheel. There is an internal software issue with the audio-navigation unit.
ATS180202
Feb 13, 2018
070000 FUEL SYSTEM, GASOLINE
Tech Line Summary Article - After doing a Code A maintenance service (replace the FC ion exchanger filter element), is the Maintenance Minder not resetting? We?re aware of this issue and have it under investigation.
ATS170904
Sep 29, 2017
110000 ELECTRICAL SYSTEM
Tech line summary article - In a Code A maintenance service, you must replace the FC ion exchanger filter element. Right now, that filter element is in short supply, but we expect to have it back in stock soon.
ATS170904
Sep 29, 2017
070000 FUEL SYSTEM, GASOLINE
Tech line summary article - In a Code A maintenance service, you must replace the FC ion exchanger filter element. Right now, that filter element is in short supply, but we expect to have it back in stock soon.
ATS170903
Sep 26, 2017
110000 ELECTRICAL SYSTEM
Tech line summary article - A temperature sensor failure in the main hydrogen tank or sub hydrogen tank may cause DTC P1F76 (main hydrogen tank temperature sensor malfunction) or P1F77 (sub hydrogen tank temperature sensor malfunction) to s
A15060D
Aug 3, 2017
011000 STEERING: STEERING WHEEL/HANDLE BAR
Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering
A15060D
Aug 3, 2017
010000 STEERING
Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering
A17070B
Jul 21, 2017
090000 FUEL SYSTEM, OTHER
Service news article - The Clarity Fuel Cell vehicle has two very different cooling systems. One system cools the fuel cell system; the other one cools the inverter system.
HONDA CLARITY FUEL CELL — All Years Overview
Complete safety history for the HONDA CLARITY FUEL CELL across all model years (2017–2019).
6
Total Recalls
8
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths