2011 HONDA ACCORD CROSSTOUR

6 recalls — 17 complaints

19V502000 Jun 27, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
9,555 vehicles affected
19V378000 May 16, 2019
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Remedy: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
19,138 vehicles affected
18V042000 Jan 9, 2018
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
691,726 vehicles affected
17V545000 Aug 31, 2017
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
3,257 vehicles affected
17V030000 Jan 10, 2017
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, if not included in "Zone A" above, Honda is recalling certain 2009 Acura TSX, Honda Fit and Pilot, 2008-2009 Honda Accord, 2006-2009 Civic, Civic Hybrid and Civic NGV, and 2007-2009 Honda CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, if not included in "Zone B" above, Honda is recalling certain 2008 Honda Accord, 2006-2008 Honda Civic, Civic Hybrid and Civic NGV and 2007-2008 Honda CR-V vehicles originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
977,708 vehicles affected
16V346000 May 24, 2016
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless already included in "Zone A" above, Honda is recalling certain model year 2008 Honda Accord, 2006-2008 Civic, Civic Hybrid and Civic GX, and 2007-2008 CR-V vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
2,719,386 vehicles affected
SEATS:FRONT ASSEMBLY:POWER ADJUST Apr 19, 2022
The contact owns a 2011 Honda Accord Crosstour. The contact stated that the electrical seat adjuster on the driver’s seat failed to operate without warning. Due to the failure, the contact was unable to adjust the driver seat to the appropriate setting to ensure safe driving. Upon investigation, the contact discovered that the teeth on plastic gear attached to the motor had worn off which rendered the button to adjust the seat useless. The contact also discovered TSB (19-034) which he linked to the failure. The contact spoke with a mechanic at a local dealer who offered no assistance and referred him to the manufacturer. The manufacturer was notified of the failure and promised the contact a call back. The contact had yet to hear from the manufacturer. The vehicle had yet to be repaired. The failure mileage was approximately 120,000.
UNKNOWN OR OTHER Jan 12, 2022
Vehicle constantly has the calibers seize , causing the brakes to lock on and warping the rotors. It has already happened four times and every Honda dealer stated there’s nothing they can do because there isn’t a recall.
SERVICE BRAKES Jan 12, 2022
Vehicle constantly has the calibers seize , causing the brakes to lock on and warping the rotors. It has already happened four times and every Honda dealer stated there’s nothing they can do because there isn’t a recall.
ENGINE Mar 31, 2021
TL* THE CONTACT OWNS A 2011 HONDA ACCORD CROSSTOUR. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING LIGHT STARTED FLASHING. THE VEHICLE WAS TAKEN TO BROWN'S ARLINGTON HONDA (3920 LEE HWY, ARLINGTON, VA 22207) WHERE IT WAS DIAGNOSED WITH THE HEAD GASKET AND ENGINE BLOCK NEEDING TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS CONSUMING ENGINE OIL EXCESSIVELY FAST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
ENGINE May 1, 2019
TL* THE CONTACT OWNS A 2011 HONDA ACCORD CROSSTOUR. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STARTED TO VIBRATE ABNORMALLY AND THE CHECK ENGINE WARNING INDICATOR FLASHED ON AND OFF REPEATEDLY. THE VEHICLE WAS TAKEN TO WHITE ALLEN HONDA (LOCATED AT 630 N MAIN ST, DAYTON, OH 45405, (937) 220-6386) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO THE PISTON RINGS, WHICH CAUSED MISFIRES IN THE ENGINE. THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN EXTENDED WARRANTY PROGRAM (MANUFACTURER COMMUNICATION NUMBER: A13-079). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,728.
AIR BAGS Jul 22, 2017
TAKATA RECALL -- THE RECALL WAS PERFORMED BY THE DEALER-- LEFT DEALERSHIP AND AIRBAG LIGHT CAME ON -- COMES ON INTERMITTENTLY-- DEALER SAYS BECAUSE IT WASN'T ON WHEN THE SERVICE WAS PERFORMED ITS NOT PART OF THE RECALL EVEN THOUGH IT CAME ON ALMOST IMMEDIATELY AFTER LEAVING THE DEALER AND I RETURNED-- THEY RESET IT BUT IT COMES ON AND STAYS ON FOR USUALLY SHORT PERIODS-- THE TECH WHO PERFORMED THE RECALL SAID THERE IS A PART THEY HAVE REPLACED AS PART OF THE RECALL BUT THE DEALER IS BALKING AT FIXING THE PROBLEM WITHOUT CHARGE
AIR BAGS Jan 14, 2017
TAKATA RECALL. I WAS NOTIFIED OF A RECALL VIA CARFAX APP IN MAY 2016. I SEE THAT A REMEDY IS NOT YET AVAILABLE TO HAVE THE PASSENGER AIR BAG REPAIRED OR REPLACED. THE TIME FRAME GIVEN INITIALLY WAS LATE SUMMER OR FALL 2016. I HAVE HAD NO ISSUES SO FAR (NO ACCIDENTS).
AIR BAGS Aug 15, 2016
TL* THE CONTACT OWNS A 2011 HONDA ACCORD CROSSTOUR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ENGINE May 16, 2016
MY ENGINE IS CONSUMING 3 QTS OF OIL BETWEEN OIL CHANGES. THIS IS THE 2ND TIME IT HAS HAPPENED CONSECUTIVELY.
POWER TRAIN:AXLE ASSEMBLY May 6, 2016
TL* THE CONTACT OWNS A 2011 HONDA ACCORD CROSSTOUR. WHILE ACCELERATING TO 10 MPH, THE VEHICLE SHOOK WITHOUT WARNING. IT WAS DIAGNOSED THAT THE FRONT AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PART UNAVAILABILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
STRUCTURE:BODY Dec 18, 2015
I HAVE WATER ENTERING THE CAR. IT HAS POOLED UNDER THE THICK FOAM UNDER THE DRIVERS FLOORBOARD AND IS RUNNING INTO THE BACK DRIVER SIDE. I NOTICED ONCE I DETECTED THE ODOR OF MOLD AND NOTICED BLACK MOLD GROWING IN THE REAR FLOORBOARD. AFTER LAST NIGHTS RAIN IT HAS BEGAN POOLING IN THE FRONT BELOW THE BRAKE PEDAL SO I KNOW IT IS A LOT OF WATER ENTERING SINCE THE FOAM ITS SELF IS THICK. I FEEL MOISTURE ON THE FIREWALL NEAR THE FOOT REST BUT I AM UNABLE TO TELL FURTHER WHERE IT IS COMING FROM DUE TO THE FABRIC MATERIALS. I DO NOT KNOW HOW LONG THIS HAS BEEN HAPPENING BUT IT WAS RECENTLY I NOTICED THE MOLD SMELL. I HAVE CHECKED THE SUNROOF DRAINS BY PUSHING CLOTHES LINE DOWN THEM AND THEY ARE CLEAR OF DEBRIS.
ENGINE Oct 2, 2015
TL* THE CONTACT OWNS A 2011 HONDA ACCORD CROSSTOUR. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS UNAVAILABLE.
TRACTION CONTROL SYSTEM Oct 2, 2015
TL* THE CONTACT OWNS A 2011 HONDA ACCORD CROSSTOUR. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS UNAVAILABLE.
ENGINE Jun 10, 2013
I HAD MY CAR SERVICED FOR REGULAR MAINTENANCE ON 5/31/ 2013. THIS MAINTENANCE INCLUDED ALL SCHEDULED MAINTENANCE AS SUGGESTED BY HONDA. ON 6/9/2013 I WAS DRIVING HOME FROM A TRIP ON AN INTERSTATE TRAVELING AT APPROXIMATELY 70 MPH WHEN I SUDDENLY LOST THE ABILITY TO ACCELERATE. THE CAR WAS OPERABLE, MEANING I HAD POWER FOR THE STEERING AND THE ENGINE WAS ON, HOWEVER I WAS UNABLE TO ACCELERATE. AN ENGINE LIGHT APPEARED ON THE DASH. FORTUNATELY, I WAS ON THE RIGHT HAND SIDE OF THE INTERSTATE AT AN EXIT POINT. I EXITED THE INTERSTATE TO A GAS STATION PARKING LOT AT THE END OF THE EXIT RAMP. AT THIS TIME I DISCOVERED I WOULD NOT BE ABLE TO DRIVE THE CAR HOME. I ALSO REALIZED I WAS IN AN UNDESIRABLE LOCATION FOR A SINGLE WOMAN TRAVELING ALONE. I ATTEMPTED TO DRIVE THE CAR AT LEAST TO A MORE SECURE LOCATION FOR PERSONAL SAFETY REASONS. AT APPROXIMATELY 15 MILES PER HOUR ON A BUSY ROAD, I RELOCATED THE CAR TO A LOCATION I FELT MORE SAFE. I DISCOVER ON JUNE 10, 2013 WHEN THE SERVICE DEPARTMENT OPENS THAT MY CAR CAN BE REPAIRED AND THAT IT IS NOT A MAJOR PROBLEM (RELATIVE WHEN YOU ARE DRIVING 70 MILES AN HOUR AND LOSE POWER), BUT RATHER A SIMPLE ELECTRICAL OIL SWITCH. I WAS ADVISED THAT THERE WAS A ?BULLETIN? (13-031) ISSUED ON THIS PROBLEM I ASKED IF THE BULLETIN HAD BEEN ISSUED WHY CORRECTIVE ACTION WAS NOT COMPLETED WHEN THE CAR WAS IN THEIR SERVICE DEPARTMENT TWO WEEKS EARLIER. I WAS TOLD THAT BULLETINS WERE NOT MEANT FOR PROACTIVE CORRECTION, BUT RATHER RE-ACTIVE CORRECTION AFTER THE ISSUE OR REPAIR NEED PRESENTS ITSELF. I WAS TOLD ONLY A ?RECALL? WOULD HAVE ALLOWED THE SERVICE DEPARTMENT TO PROACTIVELY CORRECT THE KNOWN ISSUE. THIS COULD HAVE BEEN A HORRIFIC DISASTER. IF AN ISSUE IS KNOWN TO CAUSE LOSS OF ACCELERATION, AND THIS LOSS OF ACCELERATION CAN HAPPEN AT ANY TIME UNPREDICTABLY (WHILE TRAVELING AT A HIGH SPEED) THIS IS NOT A BULLETIN BUT A RECALL. *TR
VISIBILITY/WIPER Aug 21, 2012
EVER SINCE I PURCHASED BY 2011 HONDA ACCORD CROSSTOUR THE WINDSHIELD HAS HAD PROBLEMS: IT SCRATCHES EASILY AND IT FINALLY CRACKED AFTER A VERY SMALL ROCK STRUCK IT. IT SEEMS TO CHIP LIKE A DRINKING GLASS WOULD RATHER THAN A WINDSHIELD. I THINK THE WINDSHIELD GLASS IS UNSAFE AND NOT TO STANDARDS. WHEN I PURCHASED THE VEHICLE THE SALESMAN LAMENTED ABOUT PROBLEMS WITH HONDA WINDSHIELDS AND I SHOULD HAVE RECONSIDERED THE PURCHASE THEN. I HAVE OWNED TWO OTHER HONDA VEHICLES AND NEVER HAD THE PROBLEMS THAT I DO WITH THIS CAR. I AM REPLACING THE GLASS (I HAVE TO PAY FOR IT) WITHIN A MONTH AND WOULD LIKE TO HAVE SOMEONE TEST IT TO SEE IF IT MEETS REGULATIONS. THE DEALER INTENDS TO DISCARD IT OTHERWISE. *TR
STRUCTURE:BODY Dec 5, 2011
TL* THE CONTACT OWNS A 2011 HONDA ACCORD CROSSTOUR. THE CONTACT STATED THAT THE TRUNK LID WOULD NOT OPEN ENTIRELY. THE CONTACT ALSO STATED THAT THE FAILURE WAS DUE TO THE TRUNKS HYDAULIC SYSTEM. THE FAILURE ONLY OCCURRED DURING COLD WEATHER. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 5,600.
ENGINE AND ENGINE COOLING Jun 24, 2011
TL* THE CONTACT OWNS A 2011 HONDA ACCORD CROSSTOUR. THE CONTACT STATED THAT THE VEHICLE WAS CONSUMING OIL AT AN EXTREMELY HIGH RATE. WHILE DRIVING APPROXIMATELY 70 MPH THE CHECK ENGINE AND OIL LIGHTS BEGAN TO ILLUMINATE ON THE ISNTRUMENT PANEL. THE VEHICLE WAS PULLED OVER AND SHUT OFF. THE CONTACT CHECKED THE OIL AND DISCOVERED THAT THERE WAS NO OIL IN THE ENGINE. AFTER ADDING MORE OIL TO THE ENGINE, THE CONTACT CONTINUED TO DRIVE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,200.