2019 HIGHLAND RIDGE FW OPEN RANGE
2 recalls, 3 complaints
21V430000 Jun 4, 2021
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Defect Description
Highland Ridge RV (Highland) is recalling certain 2020-2021 Mesa Ridge Limited, Mesa Ridge Lite, Open Range Light, Open Range Ultra Lite, 2019-2020 Mesa Ridge, 2019-2021 Open Range, 2020 Silverstar Limited and Silverstar Lite fifth wheel and travel trailers equipped with a Winntec model 6020 two-sta... Read more
Consequence
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Highland customer service at 1-260-768-7771.
21V179000 Mar 16, 2021
EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
Defect Description
Highland Ridge RV (Highland Ridge) is recalling certain 2019-2020 Open Range, Mesa Ridge, Highlander, Silverstar fifth wheels, and 2019-2020 Open Range, Mesa Ridge and Silverstar travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, poss... Read more
Consequence
A gas leak can increase the risk of a fire.
Remedy
Highland Ridge will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner letters were mailed on May 3, 2021. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for... Read more
Complaint Statistics
3 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| SUSPENSION | 1 |
| VISIBILITY | 1 |
| STRUCTURE | 1 |
STRUCTURE
Oct 19, 2022
Incident date: Oct 18, 2022
The contact owns a 2019 Highland Ridge Open Range Travel Trailer. The contact stated that while parked, there was a booming sound coming from the rear of the trailer. Upon inspection, it was discovered that the frame holding the 400-pound water tank had failed causing the water tank to dislodge from... Read more
VISIBILITY
Apr 13, 2021
Incident date: Apr 10, 2021
TL* THE CONTACT OWNS A 2019 HIGHLAND RIDGE OPEN RANGE RV. THE CONTACT STATED THE FRAMELESS WINDOW GLASS FRAME WAS EMERGING OUTWARDS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. T... Read more
SUSPENSION
Aug 21, 2019
Incident date: Apr 19, 2019
WHILE TRAVELING FROM ST. JAMES, NY TO MYRTLE BEACH, SC, WE STOPPED FOR LUNCH IN MECHANICSVILLE, VA. IN ORDER TO TURN AROUND I HAD TO BACK INTO A DRIVEWAY. WHILE BACKING UP MY BROTHER-IN-LAW SAID THAT THE TWO TIRES ON THE DOOR SIDE OF MY CAMPER WERE TOUCHING. UPON FURTHER INVESTIGATION IT WAS DISC... Read more
HIGHLAND RIDGE FW OPEN RANGE - All Years Overview
Complete safety history for the HIGHLAND RIDGE FW OPEN RANGE across all model years (2010, 2023).
11
Total Recalls
7
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths