2019 HEARTLAND TRAIL RUNNER
4 recalls — 4 complaints — 3 TSBs
21V428000 Jun 4, 2021
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Defect Description
Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulat... Read more
Consequence
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
19V043000 Jan 18, 2019
EQUIPMENT:OTHER:LABELS
Defect Description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Prowler and Trail Runner recreational trailers. The Federal Certification Label may contain incorrect tire size, load range and tire pressure information. As such, these trailers fail to comply with the requirements of Fede... Read more
Consequence
Tires with an incorrect pressure may affect handling or may fail, increasing the risk of crash.
Remedy
Heartland has notified owners and provided replacement certification labels, free of charge. The recall began February 14, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.45.
19V041000 Jan 17, 2019
TIRES
Defect Description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Prowler and Trail Runner recreational trailers. The trailers were equipped with Load Range D tires instead of Load Range E tires.
Consequence
Tires with an insufficient Load Range may fail, increasing the risk of crash.
Remedy
Heartland has notified owners, and dealers will replace the tires with ones of the correct load range, free of charge. The recall began February 14, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.46.
18V634000 Sep 21, 2018
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Mallard, Pioneer, Sundance XLT, Wilderness, North Trail, Prowler and Trail Runner travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub t... Read more
Consequence
The missing bearing race may cause premature hub bearing failure, possibly resulting in a separation of the hub from the axle, thereby increasing the risk of a crash.
Remedy
Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 9, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.40.
Complaint Statistics
4 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| STRUCTURE:BODY | 2 |
| SUSPENSION | 1 |
| EQUIPMENT | 1 |
STRUCTURE:BODY
Sep 2, 2021
Incident date: Jun 1, 2021
The contact owns a 2019 Heartland Sundance. The contact stated that when inspecting the vehicle, the furnace was not anchored securely. The contact stated that the vehicle was taken to the dealer who confirmed that the furnace and toilet had been incorrectly installed by the manufacturer. The areas ... Read more
EQUIPMENT
Aug 6, 2021
Incident date: Aug 6, 2021
The contact owns a 2019 Heartland Trail Runner. The contact received a recall notification for NHTSA Campaign Number: 21V428000 (Equipment) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall re... Read more
SUSPENSION
Aug 3, 2020
Incident date: Jul 30, 2020
ONE OF THE SPRING SHACKLES HAS RIPPED AWAY FROM THE FRAME. IN FACT, THE FRAME TORE, THE WELD IS INTACT. I AM ATTEMPTING TO INCLUDE PHOTOS. THANK YOU FOR YOUR KIND ATTENTION TO THIS MATTER.*DT*JB
STRUCTURE:BODY
Jun 9, 2019
Incident date: May 24, 2019
THE ROOF ON THE VEHICLE STARTED TO PEEL OFF THE ROOF. IT IS LIKE A THICK FABRIC COVER THAT BEGAN TO TEAR OFF THE TOP. WE HAD TO STOP AND TAPE IT WITH GORILLA TAPE. I BELONG TO A TERRY CLASSIC GROUP ON FACEBOOK AFTER POSTING WHAT HAPPENED, I LEARNED THAT THIS HAS HAPPENED TO OVER 100 UNITS THAT HEART... Read more
Technical Service Bulletins — 2019 HEARTLAND TRAIL RUNNER
3 manufacturer communications from 3 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 980000 UNKNOWN OR OTHER | 2 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
No comms 2021-02
Mar 5, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for February 2021 for Heartland Recreational Vehicles, LLC.
No comms 2022-07
Aug 3, 2022
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for July 2022 for Heartland Recreational Vehicles, LLC.
No comms 2022-11
Dec 2, 2022
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2022 for Heartland Recreational Vehicles, LLC.
HEARTLAND TRAIL RUNNER — All Years Overview
Complete safety history for the HEARTLAND TRAIL RUNNER across all model years (2007–2024).
27
Total Recalls
11
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
HEARTLAND TRAIL RUNNER — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.