2018 HEARTLAND TORQUE

1 recalls — 3 complaints

17V750000 Nov 22, 2017
EQUIPMENT
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Remedy: Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
19,615 vehicles affected
SUSPENSION Dec 11, 2022
6/15/22 blow out to left side rear tire causing hub to drag in ground and 2nd front tire to pop. Hub dug into side of highway leaving us halfway on and off and could not safely pull all the way over. 8/2/22 same tire left side rear blows out. 8/10 right side rear tire wheel and rim completely come off and roll onto highway causing 2nd right tire to sustain impact and blow. Rv was in shop for 3 months for Axle repair and suspension upgrade got back on road 11/10/22 12/8/22 tire and rim roll off completely again on rear left side. Causing impact to rear front tire and hub dragging on ground. Spindle is shot and could not be towed due to how bad damage of tires were. Heartland states there are no recalls on RV but there is clearly a reoccurring issue that is putting my families safety and life at risk. My daughter is 1.5 years old and these blow outs and wheels and rims coming off is not normal.
WHEELS Dec 11, 2022
6/15/22 blow out to left side rear tire causing hub to drag in ground and 2nd front tire to pop. Hub dug into side of highway leaving us halfway on and off and could not safely pull all the way over. 8/2/22 same tire left side rear blows out. 8/10 right side rear tire wheel and rim completely come off and roll onto highway causing 2nd right tire to sustain impact and blow. Rv was in shop for 3 months for Axle repair and suspension upgrade got back on road 11/10/22 12/8/22 tire and rim roll off completely again on rear left side. Causing impact to rear front tire and hub dragging on ground. Spindle is shot and could not be towed due to how bad damage of tires were. Heartland states there are no recalls on RV but there is clearly a reoccurring issue that is putting my families safety and life at risk. My daughter is 1.5 years old and these blow outs and wheels and rims coming off is not normal.
UNKNOWN OR OTHER Dec 11, 2022
6/15/22 blow out to left side rear tire causing hub to drag in ground and 2nd front tire to pop. Hub dug into side of highway leaving us halfway on and off and could not safely pull all the way over. 8/2/22 same tire left side rear blows out. 8/10 right side rear tire wheel and rim completely come off and roll onto highway causing 2nd right tire to sustain impact and blow. Rv was in shop for 3 months for Axle repair and suspension upgrade got back on road 11/10/22 12/8/22 tire and rim roll off completely again on rear left side. Causing impact to rear front tire and hub dragging on ground. Spindle is shot and could not be towed due to how bad damage of tires were. Heartland states there are no recalls on RV but there is clearly a reoccurring issue that is putting my families safety and life at risk. My daughter is 1.5 years old and these blow outs and wheels and rims coming off is not normal.