2013 HEARTLAND SUNDANCE XLT Recalls, Complaints & Safety

EQUIPMENT

Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation sequence was not completely followed, the awning motor may unknowingly become damaged.

Remedy: Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-888-262-5992 or Dometic at 1-888-447-0003 for more information. Owners are being instructed not to drive their vehicle until repairs can be performed. Heartland's recall campaign number is 99-01-11.

890 vehicles affected

TL* THE CONTACT OWNS A 2013 HEARTLAND SUNDANCE XLT. WHILE DRIVING AT 65 MPH,THE AWNING MOTOR FAILED CAUSING THE AWNING TO UNFOLD. THE CONTACT STATED THAT THE FAILURE CAUSED SEVERE DAMAGE TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED, BUT NO REMEDY WAS OFFERED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V181000 (EQUIPMENT). THE RV WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

I WAS DRIVING SOUTH ON I-95 IN SOUTH CAROLINA WHEN THE RIGHT FRONT TIRE ON MY 2013 SUNDANCE 5TH WHEEL CAME APART AND TORE UP THE PANEL ABOVE THE TIRE . I WAS ABLE TO CHANGE THE TIRE AND MAKE IT TO SAVANNA, GA. AND BOUGHT TWO NEW TIRES. I WAS GOING ABOUT 65MPH AND DID NOT HIT ANYTHING ON THE ROAD. THE TIRE IS APOWER KING TOW MAX STR ST235-80R16, DOT 33-12. *TR