2012 HEARTLAND PROWLER

1 recalls — 1 complaints

15V482000 Jul 30, 2015
EQUIPMENT:OTHER:LABELS
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
1,680 vehicles affected
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER Apr 12, 2013
HEALTH HAZARD IN RV FRESH WATER TANK I PURCHASED A 2012 PROWLER 26P BH TRAVEL TRAILER. THIS TRAILER IS MANUFACTURED BY HEARTLAND RECREATIONAL VEHICLES, LLC. THIS RV IS STILL UNDER WARRANTY. HEARTLAND RECREATIONAL VEHICLES, LLC, (HEARTLAND RV) IS PUTTING DEFECTIVE FRESH WATER TANKS INTO THEIR RVS. THE TANKS SAG IN THE MIDDLE LEAVING OVER 15 GALLONS OF WATER IN THEM WHICH CANNOT BE DRAINED OR USED. THE TANKS HAVE A CAPACITY OF 49 GALLONS. THAT LEAVES APPROXIMATELY ONE THIRD OF THE WATER LEFT IN THE TANK AFTER DRAINING THE TANK WITH THE FACTORY INSTALLED DRAIN. THERE IS A FITTING ON THE SIDE OF THE TANK THAT HAS THE DUAL PURPOSE OF BEING USED FOR THE DRAIN AND THE PICKUP FOR THE WATER PUMP. THE FITTING IS NOT ON THE BOTTOM OF THE TANK AS IT SHOULD BE AND THE EXCESSIVE SAGGING OF THE TANK TRAPS THE WATER. THIS IS A HEALTH HAZARD AS THIS WATER IS INTENDED TO BE POTABLE WATER THAT IS USED FOR COOKING AND DRINKING. IT IS IMPOSSIBLE TO PROPERLY SANITIZE AND FLUSH THE TANK WITH THIS MUCH WATER LEFT IN IT AFTER DRAINING. THE RECOMMENDED PROCEDURE IS TO SANITIZE WITH CHLORINE BLEACH AND THEN THOROUGHLY DRAIN AND FLUSH OUT THE TANK. IT IS IMPOSSIBLE TO PROPERLY FLUSH THIS TANK BECAUSE OF THE LARGE AMOUNT OF WATER TRAPPED IN THE TANK. THIS IS A POTENTIALLY DEADLY SITUATION WHICH WARRANTS A FACTORY RECALL. HEARTLAND RV CONTACT INFORMATION: HEARTLAND RECREATIONAL VEHICLES, LLC 1001 ALL-PRO DRIVE ELKHART, IN 46514 PHONE: 574.262.5992 *TR