2020 HEARTLAND PIONEER
2 recalls — 1 complaints — 2 TSBs
20V084000 Feb 13, 2020
EQUIPMENT
Defect Description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Bighorn Traveler, Elkridge, Milestone, and Pioneer Fifth Wheel trailers. The smoke detector may be incorrectly located in the bedroom.
Consequence
In the event of a fire, the smoke detector may not provide adequate warning for the occupants to be able to escape safely, increasing the risk of injury.
Remedy
Heartland will notify owners, and dealers will either relocate the detector or add an additional one, free of charge. The recall began May 11, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
19V525000 Jul 12, 2019
ELECTRICAL SYSTEM:WIRING
Defect Description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical ... Read more
Consequence
Overheating of the connection can increase the risk of a fire.
Remedy
Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.
Complaint Statistics
1 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 1 |
ELECTRICAL SYSTEM
May 10, 2021
Incident date: May 10, 2021
TL* THE CONTACT OWNS A 2020 HEARTLAND PIONEER RV. THE CONTACT STATED WHILE THE RV WAS STATIONARY, AN ELECTRICAL WIRE SHORTED OUT CAUSING THE ELECTRICAL COMPONENTS IN THE RV TO FAIL TO OPERATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE RV WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND TH... Read more
Technical Service Bulletins — 2020 HEARTLAND PIONEER
2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 980000 UNKNOWN OR OTHER | 2 |
No comms 2022-07
Aug 3, 2022
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for July 2022 for Heartland Recreational Vehicles, LLC.
No comms 2022-11
Dec 2, 2022
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2022 for Heartland Recreational Vehicles, LLC.
HEARTLAND PIONEER — All Years Overview
Complete safety history for the HEARTLAND PIONEER across all model years (2013–2024).
22
Total Recalls
8
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
HEARTLAND PIONEER — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.