2011 HEARTLAND NORTH COUNTRY
7 recalls — 4 complaints — 2 TSBs
17V750000 Nov 22, 2017
EQUIPMENT
Defect Description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance X... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.... Read more
15V482000 Jul 30, 2015
EQUIPMENT:OTHER:LABELS
Defect Description
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation inform... Read more
Consequence
An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Remedy
Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
11V335000 Jun 20, 2011
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE
Defect Description
HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2011 NORTH COUNTRY 30BHS AND 32BHDD TRAVEL TRAILERS. THE CORD FOR HOOKING INTO AN EXTERNAL ELECTRICAL POWER SUPPLY HAS THE POTENTIAL TO DRAPE DIRECTLY IN FRONT OF THE FURNACE EXHAUST.
Consequence
THIS CONTACT COULD CAUSE DAMAGE TO THE POWER CORD WHICH COULD RESULT IN A FIRE.
Remedy
THE MANUFACTURER IS IN THE PROCESS OF DEVELOPING A REMEDY FOR THIS ISSUE. THE RECALL IS EXPECTED TO BEGIN DURING AUGUST 2011. OWNERS MAY CONTACT HEARTLAND AT 1-877-262-8032.
11V159000 Mar 8, 2011
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Defect Description
HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2010-2011 NORTH TRAIL TRAVEL TRAILERS. THE SUSPENSION CAN COME IN CONTACT WITH THE LP PIPE MOUNTED ON THE FRAME UNDER THE TRAILER ABOVE THE EQUALIZER ARM. CONTINUED CONTACT COULD CAUSE A LEAK TO DEVELOP.
Consequence
THIS OCCURRENCE COULD HAVE A POTENTIAL FOR A FIRE WHICH COULD RESULT IN SERIOUS BODILY INJURY AND/OR PROPERTY DAMAGE.
Remedy
DEALERS WILL CORRECT THE VEHICLES AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 15, 2011. OWNERS MAY CONTACT HEARTLAND AT 1-877-262-8032.
10V607000 Dec 1, 2010
WHEELS
Defect Description
HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2011 TRAVEL TRAILERS EQUIPPED WITH 15"X6" WHITE SPOKE OR MODULAR DESIGN STEEL WHEELS WITH A SIX HOLE BOLT PATTERN. SOME OF THE WHEELS MAY HAVE INADEQUATE WELD PENETRATION BETWEEN THE OUTER RING AND THE CENTER PLATE DUE TO IMPROPER PLATE ALIGNMENT.
Consequence
THERE COULD BE A POTENTIAL WHEEL FAILURE AND WHEEL LOSS INCREASING THE RISK OF A CRASH, OR PERSONAL INJURY.
Remedy
HEARTLAND WILL REPLACE THE WHEELS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT HEARTLAND AT 877-262-8032.
10V493000 Oct 8, 2010
EQUIPMENT
Defect Description
HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2011 NORTH COUNTRY TRAVEL TRAILERS, MANUFACTURED FROM JULY 14, 2010, THROUGH SEPTEMBER 14, 2010, EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MA... Read more
Consequence
A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy
HEARTLAND IS WORKING WITH ATWOOD AND WILL REPLACE OR REPAIR THE STOVES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 22, 2010. OWNERS MAY CONTACT ATWOOD AT 1-574-266-4749 OR HEARTLAND AT 1-877-262-8032.
10V124000 Mar 30, 2010
EQUIPMENT:OTHER:LABELS
Defect Description
HEARTLAND HAS NOTIFIED NHTSA OF A NONCOMPLIANCE ON CERTAIN MODEL YEAR 2010-2011 TRAIL RUNNER AND NORTH COUNTRY TRAVEL TRAILERS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE FEDERAL IDENTIFICATION LABEL DOES NOT CONTAIN THE CORRECT GROSS AXLE WEIGHT RATING (GAWR) INF... Read more
Consequence
TOWING A VEHICLE WITH THE AXLES LOADED BEYOND THE SPECIFIED WEIGHT RATING MAY RESULT IN AXLE FAILURE LEADING TO POOR VEHICLE HANDLING AND INCREASING THE RISK OF A CRASH CAUSING PROPERTY DAMAGE OR PERSONAL INJURY.
Remedy
DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE RECALL BEGAN ON MAY 14, 2010. OWNERS MAY CONTACT HEARTLAND WARRANTY/SERVICE DEPARTMENT BY EMAIL AT [email protected], OR BY PHONE AT 1-877-262-8032.
Complaint Statistics
4 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 1 |
| UNKNOWN OR OTHER | 1 |
| STRUCTURE:BODY | 1 |
| EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE | 1 |
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE
Jan 4, 2012
Incident date: Sep 1, 2011
TL* THE CONTACT OWNS A 2011 HEARTLAND NORTH COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V335000 (EQUIPMENT:RECREATIONAL VEHICLE:LPG FURNACE). THE MANUFACTURER WAS NOTIFIED, BUT HAD NOT GIVEN PERMISSION TO THE DEALER TO PERFORM TH... Read more
STRUCTURE:BODY
Nov 15, 2011
Incident date: Oct 15, 2011
TL* THE CONTACT OWNS A 2011 NORTH COUNTRY TRAILER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE FLOORS WERE UNEVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FRAME WAS NOT WELDED PROPERLY. THE DEALER ATTEMPTED TO REPAIR THE FRAME, ... Read more
ELECTRICAL SYSTEM
Jun 6, 2011
Incident date: May 26, 2011
THIS ISSUE IS RELATED TO THE NORTH COUNTRY 30 BHS BY HEARTHLAND TRAVEL TRAILER. THE 30 AMP POWER CORD COMES OUT OF THE COACH RIGHT ABOVE THE FURNACE FLUE WHICH GETS VERY HOT. WHILE CAMPING WE HAD IT PLUGGED IN AND THE FURNACE RUNNING. THE FLUE MELTED THE POWER CORD ALL THE WAY DOWN TO THE WIRES ... Read more
UNKNOWN OR OTHER
Jun 6, 2011
Incident date: May 26, 2011
THIS ISSUE IS RELATED TO THE NORTH COUNTRY 30 BHS BY HEARTHLAND TRAVEL TRAILER. THE 30 AMP POWER CORD COMES OUT OF THE COACH RIGHT ABOVE THE FURNACE FLUE WHICH GETS VERY HOT. WHILE CAMPING WE HAD IT PLUGGED IN AND THE FURNACE RUNNING. THE FLUE MELTED THE POWER CORD ALL THE WAY DOWN TO THE WIRES ... Read more
Technical Service Bulletins — 2011 HEARTLAND NORTH COUNTRY
2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 980000 UNKNOWN OR OTHER | 2 |
No comms 2022-07
Aug 3, 2022
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for July 2022 for Heartland Recreational Vehicles, LLC.
No comms 2022-11
Dec 2, 2022
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2022 for Heartland Recreational Vehicles, LLC.
HEARTLAND NORTH COUNTRY — All Years Overview
Complete safety history for the HEARTLAND NORTH COUNTRY across all model years (2010–2011).
11
Total Recalls
4
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
HEARTLAND NORTH COUNTRY — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2011 (current) | 7 | 4 | |
| 2010 | 4 | 0 | View |