EQUIPMENT
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Remedy: Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
19,615 vehicles affected
EQUIPMENT:OTHER:LABELS
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
1,680 vehicles affected
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE
HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2011 NORTH COUNTRY 30BHS AND 32BHDD TRAVEL TRAILERS. THE CORD FOR HOOKING INTO AN EXTERNAL ELECTRICAL POWER SUPPLY HAS THE POTENTIAL TO DRAPE DIRECTLY IN FRONT OF THE FURNACE EXHAUST.
Remedy: THE MANUFACTURER IS IN THE PROCESS OF DEVELOPING A REMEDY FOR THIS ISSUE. THE RECALL IS EXPECTED TO BEGIN DURING AUGUST 2011. OWNERS MAY CONTACT HEARTLAND AT 1-877-262-8032.
142 vehicles affected
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2010-2011 NORTH TRAIL TRAVEL TRAILERS. THE SUSPENSION CAN COME IN CONTACT WITH THE LP PIPE MOUNTED ON THE FRAME UNDER THE TRAILER ABOVE THE EQUALIZER ARM. CONTINUED CONTACT COULD CAUSE A LEAK TO DEVELOP.
Remedy: DEALERS WILL CORRECT THE VEHICLES AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 15, 2011. OWNERS MAY CONTACT HEARTLAND AT 1-877-262-8032.
589 vehicles affected
WHEELS
HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2011 TRAVEL TRAILERS EQUIPPED WITH 15"X6" WHITE SPOKE OR MODULAR DESIGN STEEL WHEELS WITH A SIX HOLE BOLT PATTERN. SOME OF THE WHEELS MAY HAVE INADEQUATE WELD PENETRATION BETWEEN THE OUTER RING AND THE CENTER PLATE DUE TO IMPROPER PLATE ALIGNMENT.
Remedy: HEARTLAND WILL REPLACE THE WHEELS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT HEARTLAND AT 877-262-8032.
527 vehicles affected
EQUIPMENT
HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2011 NORTH COUNTRY TRAVEL TRAILERS, MANUFACTURED FROM JULY 14, 2010, THROUGH SEPTEMBER 14, 2010, EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
Remedy: HEARTLAND IS WORKING WITH ATWOOD AND WILL REPLACE OR REPAIR THE STOVES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 22, 2010. OWNERS MAY CONTACT ATWOOD AT 1-574-266-4749 OR HEARTLAND AT 1-877-262-8032.
198 vehicles affected
EQUIPMENT:OTHER:LABELS
HEARTLAND HAS NOTIFIED NHTSA OF A NONCOMPLIANCE ON CERTAIN MODEL YEAR 2010-2011 TRAIL RUNNER AND NORTH COUNTRY TRAVEL TRAILERS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE FEDERAL IDENTIFICATION LABEL DOES NOT CONTAIN THE CORRECT GROSS AXLE WEIGHT RATING (GAWR) INFORMATION. THE LABEL STATES THE GAWR FOR EACH AXLE TO BE 5,200 LBS WHEN THE ACTUAL GAWR IS 5,080 LBS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE RECALL BEGAN ON MAY 14, 2010. OWNERS MAY CONTACT HEARTLAND WARRANTY/SERVICE DEPARTMENT BY EMAIL AT
[email protected], OR BY PHONE AT 1-877-262-8032.
1,354 vehicles affected
TL* THE CONTACT OWNS A 2011 HEARTLAND NORTH COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 11V335000 (EQUIPMENT:RECREATIONAL VEHICLE:LPG FURNACE). THE MANUFACTURER WAS NOTIFIED, BUT HAD NOT GIVEN PERMISSION TO THE DEALER TO PERFORM THE REPAIRS. THE DEALER ALSO STATED THAT THE MANUFACTURER HAD YET TO RELEASE THE NECESSARY PARTS TO PERFORM THE RECALL REPAIRS. THE CONTACT WAS IN CONSTANT CONTACT WITH THE MANUFACTURER, BUT THE MANUFACTURER WAS NON RESPONSIVE. THE FAILURE MILEAGE WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2011 NORTH COUNTRY TRAILER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE FLOORS WERE UNEVEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FRAME WAS NOT WELDED PROPERLY. THE DEALER ATTEMPTED TO REPAIR THE FRAME, BUT THEY WERE NOT SUCCESSFUL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5.
THIS ISSUE IS RELATED TO THE NORTH COUNTRY 30 BHS BY HEARTHLAND TRAVEL TRAILER. THE 30 AMP POWER CORD COMES OUT OF THE COACH RIGHT ABOVE THE FURNACE FLUE WHICH GETS VERY HOT. WHILE CAMPING WE HAD IT PLUGGED IN AND THE FURNACE RUNNING. THE FLUE MELTED THE POWER CORD ALL THE WAY DOWN TO THE WIRES IN A VERY SHORT AMOUNT OF TIME. JUST BY CHANCE WE WENT OUTSIDE TO CHECK SOMETHING AND NOTICED THE PROBLEM. CALLED THE MANUFACTURER WHO INDICATED THAT 4 OR 5 TRAVEL TRAILERS LEFT THE FACTORY THIS WAY AND THAT IT WASN'T RIGHT. WE UNPLUGGED THE UNIT AND DID A TEMPORARY FIX ON THE CORD. WE ARE CURRENTLY ATTEMPTING TO WORK WITH HEARTLAND ON A SOLUTION, BUT SO FAR AM NOT SATISFIED WITH THE FIXES BEING RECOMMENDED. *TR
THIS ISSUE IS RELATED TO THE NORTH COUNTRY 30 BHS BY HEARTHLAND TRAVEL TRAILER. THE 30 AMP POWER CORD COMES OUT OF THE COACH RIGHT ABOVE THE FURNACE FLUE WHICH GETS VERY HOT. WHILE CAMPING WE HAD IT PLUGGED IN AND THE FURNACE RUNNING. THE FLUE MELTED THE POWER CORD ALL THE WAY DOWN TO THE WIRES IN A VERY SHORT AMOUNT OF TIME. JUST BY CHANCE WE WENT OUTSIDE TO CHECK SOMETHING AND NOTICED THE PROBLEM. CALLED THE MANUFACTURER WHO INDICATED THAT 4 OR 5 TRAVEL TRAILERS LEFT THE FACTORY THIS WAY AND THAT IT WASN'T RIGHT. WE UNPLUGGED THE UNIT AND DID A TEMPORARY FIX ON THE CORD. WE ARE CURRENTLY ATTEMPTING TO WORK WITH HEARTLAND ON A SOLUTION, BUT SO FAR AM NOT SATISFIED WITH THE FIXES BEING RECOMMENDED. *TR