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2013 HEARTLAND ELK RIDGE

1 recalls — 4 complaints — 2 TSBs

13V181000 May 7, 2013
EQUIPMENT
Defect Description
Heartland Recreational Vehicles is recalling certain model year 2013-2014 Big Country, Bighorn, Elk Ridge, Elk Ridge Express, Landmark, Prowler, Sundance, Sundance XLT, and Silverado fith wheel and travel trailers manufactured February 13, 2013, through April 16, 2013. If the awning installation se... Read more
Consequence
If motor damage has occurred, it is possible that the awning can unfurl unexpectedly, either while the trailer is at rest or while in transit, increasing the risk of personal injury or a vehicle crash.
Remedy
Heartland will notify owners and Dometic staff will replace the affected motors with a design that is not subject to an out-of-sequence installation error. The recall began on May 20, 2013. A notification schedule has not yet been provided. Owners may contact Heartland Recreational Trailers at 1-... Read more
890 vehicles affected
Manufacturer: Heartland Recreational Vehicles, LLC

Complaint Statistics

4 total complaints

Top Reported Components

ComponentComplaints
TIRES2
SERVICE BRAKES1
SUSPENSION1
TIRES Apr 30, 2016
Incident date: Apr 20, 2016
WHILE TOWING MY FIFTH WHEEL RV ON I40 APPROXIMATELY 30 MILES EAST OF SEVIERVILLE, TN. I HAD A BLOWOUT ON THE FRONT PASSENGER SIDE TIRE ON MY FIFTH WHEEL. MY SPEED WAS AROUND 60 MPH AND THE TIRES HAD LESS THAN 1500 TOTAL MILES SINCE NEW. I IMMEDIATELY PULLED OFF TO THE SIDE OF THE ROAD TO INSPECT THE... Read more
SUSPENSION Oct 9, 2014
Incident date: Sep 26, 2014
WHILE DRIVING ON HWY 101 THE REAR LEAF SPRINGS ON THE REAR AXLE SNAPPED. NOT A CLEAN BREAK BY A JAGGED ONE. THE REMAINING LEAF SPRINGS HELD. THE LEAF SPRINGS ACCORDING TO THE DEALER ARE RATED AT 3000 ON EACH SPRING. TOTAL 12000 LBS FOR A GVWR TRAILER OF 14600 LBS. I WOULD SAY THAT IS UNDER SPRUNG ... Read more
SERVICE BRAKES Oct 7, 2014
Incident date: Dec 26, 2013
I HAVE A HEARTLAND TRAILER WHICH I PURCHASED NEW IN NOV OF 2012. ON OUR FIRST TRIP THE TIRE BLEW ON THE TRAILER. TRADED IT FOR THE SPARE AND THE WARRANTY COMPANY TREDIT REPLACED THE TIRE. TWO MONTHS LATER ANOTHER BLOWOUT WITH TWO OTHER TIRES. I REPLACED AL FOUR TIRE WITH A DIFFERENT BRAND. IN ASKING... Read more
TIRES Oct 7, 2014
Incident date: Dec 26, 2013
I HAVE A HEARTLAND TRAILER WHICH I PURCHASED NEW IN NOV OF 2012. ON OUR FIRST TRIP THE TIRE BLEW ON THE TRAILER. TRADED IT FOR THE SPARE AND THE WARRANTY COMPANY TREDIT REPLACED THE TIRE. TWO MONTHS LATER ANOTHER BLOWOUT WITH TWO OTHER TIRES. I REPLACED AL FOUR TIRE WITH A DIFFERENT BRAND. IN ASKING... Read more

Technical Service Bulletins — 2013 HEARTLAND ELK RIDGE

2 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
980000 UNKNOWN OR OTHER2
No comms 2022-07 Aug 3, 2022
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for July 2022 for Heartland Recreational Vehicles, LLC.
No comms 2022-11 Dec 2, 2022
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for November 2022 for Heartland Recreational Vehicles, LLC.

HEARTLAND ELK RIDGE — All Years Overview

Complete safety history for the HEARTLAND ELK RIDGE across all model years (2011–2019).

4 Total Recalls
6 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

HEARTLAND ELK RIDGE — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2019 1 0 View
2014 1 0 View
2013 (current) 1 4
2011 1 2 View

Other HEARTLAND Models

Model Recalls Complaints
CYCLONE 37 96 View
SUNDANCE 34 21 View
ELKRIDGE 32 6 View
TRAIL RUNNER 29 11 View
PROWLER 28 2 View
TORQUE 25 3 View
ROAD WARRIOR 23 15 View
MALLARD 23 24 View