2014 HEARTLAND CYCLONE

2 recalls — 11 complaints

15V482000 Jul 30, 2015
EQUIPMENT:OTHER:LABELS
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Remedy: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
1,680 vehicles affected
14V128000 Mar 18, 2014
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2013 Bighorn Silverado, 2014 Bighorn and 2013-2014 Cyclone, and Landmark fifth wheel trailers equipped with certain Frigidaire KG-series microwaves, models CFMV152CLB and CFMV154CLS, manufactured January 27, 2013, through April 10, 2013 in the serial number range KG30607951 through KG31600670. In the affected vehicles, the microwave may start on its own and begin heating when unattended.
Remedy: Heartland will notify owners and dealers will repair the membrane/keypad component, free of charge. The recall began in May 2014. Owners may contact Heartland at 1-877-262-8032. Heartland's number for this recall is 99-01-17. Note: Until the microwave has been repaired, owners should not store anything in the microwave while it is unattended.
417 vehicles affected
TIRES Apr 16, 2015
DRIVING SOUTH INTO GA WITH OUR 2104 HEARTLAND CYCLONE 5TH WHEEL ,I STOPPED AT A REST AREA. AS ALWAYS, I DO A WALK ABOUT RV INSPECTION. LOOKING AT THE RV TIRES I SPOTTED A GOLF BALL SIZED BALLON IN THE SIDEWALL OF OUR 235/85R-16 ''TOW MAX" TIRE LOCATED RIGHT AT THE EDGE OF THE RIM. THE TIRES HAVE ABOUT 7,500 MILES ON THEM, EXCELLENT TREAD AND INFLATED TO 80PSI AS RECOMMENDED BY HEARTLAND RV. I PUT THE SPARE ON AND PROCEEDED TO FIND A TIRE SHOP. WE STAYED AT A CAMPING WORLD LOT. ABOUT 2 HOURS INTO OUR STAY WE HEARD A VERY LOUD NOISE. THE TIRE BLEW SITTING WITH NO PRESSURE ON IT, MOUNTED IN THE SPARE TIRE RACK. UPON REMOVAL AT A TIRE SHOP, IT WAS NOTED THAT "THEY WERE PROPERLY INSTALLED" WITH NO CUTS. I REPLACED ALL THE TIRES WITH NEW 14 PLY TRAILER TIRES. I HAVE HEARD OF ALL THE COMPLAINTS OF THESE TIRES AND IT IS TIME FOR ACTION. PLEASE ADVISE. *TR
WHEELS Apr 16, 2015
DRIVING SOUTH INTO GA WITH OUR 2104 HEARTLAND CYCLONE 5TH WHEEL ,I STOPPED AT A REST AREA. AS ALWAYS, I DO A WALK ABOUT RV INSPECTION. LOOKING AT THE RV TIRES I SPOTTED A GOLF BALL SIZED BALLON IN THE SIDEWALL OF OUR 235/85R-16 ''TOW MAX" TIRE LOCATED RIGHT AT THE EDGE OF THE RIM. THE TIRES HAVE ABOUT 7,500 MILES ON THEM, EXCELLENT TREAD AND INFLATED TO 80PSI AS RECOMMENDED BY HEARTLAND RV. I PUT THE SPARE ON AND PROCEEDED TO FIND A TIRE SHOP. WE STAYED AT A CAMPING WORLD LOT. ABOUT 2 HOURS INTO OUR STAY WE HEARD A VERY LOUD NOISE. THE TIRE BLEW SITTING WITH NO PRESSURE ON IT, MOUNTED IN THE SPARE TIRE RACK. UPON REMOVAL AT A TIRE SHOP, IT WAS NOTED THAT "THEY WERE PROPERLY INSTALLED" WITH NO CUTS. I REPLACED ALL THE TIRES WITH NEW 14 PLY TRAILER TIRES. I HAVE HEARD OF ALL THE COMPLAINTS OF THESE TIRES AND IT IS TIME FOR ACTION. PLEASE ADVISE. *TR
TIRES Apr 9, 2015
I BOUGHT A 2013 HEARTLAND CYCLONE IN DEC 2013 AND I ONE YEAR AND LESS THAN 4000 MILES HAVE HAD 5 BLOWN TIRES. ONE IN OCT. 2014 ONE IN DEC 2014 AND 3 IN FEB 2015. TIRES SENT TO DYNAMIC TIRE AND IN MARCH THEY SENT ME A LETTER SAYING IT WAS MY FAULT BECAUSE TIRES WERE UNDERINFLATED OR UNIT WAS OVERWEIGHT. I AIR MY TIRES BEFORE LEAVING EVERY TRIP AND MONTHLY IF UNIT IS NOT MOVED. I SCALED THIS TRAILER AND AM UNDER GROSS AND AXLE WEIGHT. I HAVE THE SCALE TICKET THAT WAS FROM THE SAME DAY THAT I BLEW 2 TIRES. TIRES ARE TOW MAXX 235/80/16/LOAD RANE E. I HAVE BOUGHT NEW TIRES BUT HAVE YET TO GET THE DAMAGE REPAIRED. TIRE COMPANY HAS THE TIRES BUT I TOOK PICTURES BEFORE SENDING THEM. *TR
TIRES Jan 14, 2015
TOWMAX TIRE FAILURE WITH ONLY 600 MILES. *TR
STRUCTURE Dec 19, 2014
2014 HEARTLAND CYCLONE 3110 TOY HAULER. UNIT HAS ABOUT 4,400 MILES SINCE PURCHASED 2/14. UPON DROPPING THE BELLY PAN TO FIX A SEWER PIPE I SAW THIS. UNIT HAS MULTIPLE HOSES AND WIRES RUNNING THRU HOLES IN CHASSIS WITH NO GROMMET PROTECTION FROM CHAFING AND SHORTING OUT ELECTRICAL COMPONENTS WHICH COULD CAUSE A FIRE OR MAKE RV COMPONENTS INOPERABLE. ALSO HYDRAULIC LINES AND WATER LINES ARE RUN THE SAME WAY, CAUSING LEAKS AS THE PIPES CHAFF ON THE METAL EDGES THEY ARE RUN THRU. THERE ARE WIRES RUN BETWEEN THE FRAME AND UNDERBELLY SHOWING SIGNS OF WEAR. THE GRAY AND BLACK HOLDING TANKS WERE BELLIED BADLY BECAUSE THEY HAD STRAPS THAT WERE IMPROPERLY INSTALLED. THE TANKS STRAPS WERE 3-4" BELOW THE BELLIED TANK BOTTOMS HAVING NO USEFUL PURPOSE. THE PLASTIC TANKS COULD HAVE SPLIT SPILLING WASTE AND SEWER CHEMICALS ON THE ROAD. WE HAD TROUBLE GETTING THE GAS SMELL OUT OF THE FRONT TANKS. THERE IS HOT AIR HEATER HOSE THAT IS KINKED ,BLOCKING THE HEATED AIR FROM EFFECTIVELY HEATING THE GARAGE AREA. *TR
ELECTRICAL SYSTEM Dec 19, 2014
2014 HEARTLAND CYCLONE 3110 TOY HAULER. UNIT HAS ABOUT 4,400 MILES SINCE PURCHASED 2/14. UPON DROPPING THE BELLY PAN TO FIX A SEWER PIPE I SAW THIS. UNIT HAS MULTIPLE HOSES AND WIRES RUNNING THRU HOLES IN CHASSIS WITH NO GROMMET PROTECTION FROM CHAFING AND SHORTING OUT ELECTRICAL COMPONENTS WHICH COULD CAUSE A FIRE OR MAKE RV COMPONENTS INOPERABLE. ALSO HYDRAULIC LINES AND WATER LINES ARE RUN THE SAME WAY, CAUSING LEAKS AS THE PIPES CHAFF ON THE METAL EDGES THEY ARE RUN THRU. THERE ARE WIRES RUN BETWEEN THE FRAME AND UNDERBELLY SHOWING SIGNS OF WEAR. THE GRAY AND BLACK HOLDING TANKS WERE BELLIED BADLY BECAUSE THEY HAD STRAPS THAT WERE IMPROPERLY INSTALLED. THE TANKS STRAPS WERE 3-4" BELOW THE BELLIED TANK BOTTOMS HAVING NO USEFUL PURPOSE. THE PLASTIC TANKS COULD HAVE SPLIT SPILLING WASTE AND SEWER CHEMICALS ON THE ROAD. WE HAD TROUBLE GETTING THE GAS SMELL OUT OF THE FRONT TANKS. THERE IS HOT AIR HEATER HOSE THAT IS KINKED ,BLOCKING THE HEATED AIR FROM EFFECTIVELY HEATING THE GARAGE AREA. *TR
WHEELS Dec 14, 2014
A POWER KING TOWMAX TIRE HAD A BLOWOUT WITH ONLY ABOUT 3000 MILES ON IT ON OUR 2014 HEARTLAND CYCLONE TRAILER. I WAS TOLD BY THE MANAGER AT BIG O TIRES THAT THESE TIRES ARE JUNK AND THAT THEY WILL ALL EVENTUALLY HAVE A BLOWOUT. HE ALSO SAID IF WE WERE LUCKY IT WOULDN'T DESTROY OUR TRAILER OR WORST! NOW I HAVE READ BLOGS ON QUITE A FEW WEBSITES AND IT APPEARS TO BE A POTENTIALLY DANGEROUS IF NOT DEADLY PROBLEM WITH THIS PARTICULAR BRAND OF TIRES. THERE ARE A LOT OF CONCERNED AND ANGRY CONSUMERS THAT HAVE ENCOUNTERED THE SAME PROBLEM AS I HAVE. I BELIEVE THAT THESE TIRES SHOULD NOT BE ALLOWED TO BE OUR NATIONAL ROADWAYS JUST BECAUSE WE OWE IT CHINA WITH ALL OUR DEBT TO THEM. PLEASE LOOK INTO THIS COMPANY'S BACKGROUND FOR YOURSELF, YOU WILL AGREE THERE IS A PROBLEM HERE. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TIRES Dec 14, 2014
A POWER KING TOWMAX TIRE HAD A BLOWOUT WITH ONLY ABOUT 3000 MILES ON IT ON OUR 2014 HEARTLAND CYCLONE TRAILER. I WAS TOLD BY THE MANAGER AT BIG O TIRES THAT THESE TIRES ARE JUNK AND THAT THEY WILL ALL EVENTUALLY HAVE A BLOWOUT. HE ALSO SAID IF WE WERE LUCKY IT WOULDN'T DESTROY OUR TRAILER OR WORST! NOW I HAVE READ BLOGS ON QUITE A FEW WEBSITES AND IT APPEARS TO BE A POTENTIALLY DANGEROUS IF NOT DEADLY PROBLEM WITH THIS PARTICULAR BRAND OF TIRES. THERE ARE A LOT OF CONCERNED AND ANGRY CONSUMERS THAT HAVE ENCOUNTERED THE SAME PROBLEM AS I HAVE. I BELIEVE THAT THESE TIRES SHOULD NOT BE ALLOWED TO BE OUR NATIONAL ROADWAYS JUST BECAUSE WE OWE IT CHINA WITH ALL OUR DEBT TO THEM. PLEASE LOOK INTO THIS COMPANY'S BACKGROUND FOR YOURSELF, YOU WILL AGREE THERE IS A PROBLEM HERE. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TIRES Oct 7, 2014
JULY OF 2014 PURCHASED NEW TOYHAULER TRAILER, HEARTLAND ROAD WARRIOR RW 348. RV CAME WITH POWER KING TOWMAX LT235/80R16 E TIRES. WITH LESS THAN 2,500 MILES, TIRE TREAD SEPARATED CAUSING BLOWOUT. TIRE CAUSED $2,000 OF DAMAGE TO TRAILER. BLOWOUT OCCURRED ON SEPT 18, 2014. TIRES WERE WELL MAINTAINED AND CHECKED. NEVER DRIVEN OVER 62 MILES AN HOUR, AND ALWAYS ON PAVEMENT. NEVER OVERLOADED. REMAINING TIRES WILL BE REPLACED BEFORE NEXT BLOWOUT, DUE TO SAFETY CONCERNS AND THE NUMEROUS BAD REVIEWS. *TR
SUSPENSION Aug 21, 2014
I ORDERED AND PICKED UP MY HEARTLAND 2014 ,3110 CYCLONE FROM FACTORY DEALER #001 IN ELHHARDT ,IN. FEB,25,2014. TOWED UNIT HOME 713 MILES WITH NO SNOW STORMS/ RAIN. PREPPED AND STOCKED UNIT FOR 1ST TRIP IN MARCH. STARTED TO NOTICE LOTS OF RUST ALL OVER SUSPENSION AND CHASSIS AND COMPONENTS INCLUDING PROPANE GAS LINES. REPEATED EMAILS/PICTURES AND PHONE CONVERSATIONS WITH LIPPERT COMPONENTS WENT UNHEARD. THE FACTORY DENIES RUST. I'VE HAD TO POWER WASH /WIRE BRUSH, SCAPE AS MUCH RUST OFF AND PAINT AND UNDERCOAT. SEEMS TO BE SOME SORT OF ELECTROLYSIS GOING ON ALSO. THE CHASSIS IS ALSO PRETTY FLEXIBLE AS DOORS DO NOT CLOSE ON SLIGHT GRADE WITHOUT THE USE OF LEVELING JACKS. DISAPPOINTED IN THE WAY RV MANUFACTURES GO VASTLY UNREGULATED. *TR
STRUCTURE Aug 21, 2014
I ORDERED AND PICKED UP MY HEARTLAND 2014 ,3110 CYCLONE FROM FACTORY DEALER #001 IN ELHHARDT ,IN. FEB,25,2014. TOWED UNIT HOME 713 MILES WITH NO SNOW STORMS/ RAIN. PREPPED AND STOCKED UNIT FOR 1ST TRIP IN MARCH. STARTED TO NOTICE LOTS OF RUST ALL OVER SUSPENSION AND CHASSIS AND COMPONENTS INCLUDING PROPANE GAS LINES. REPEATED EMAILS/PICTURES AND PHONE CONVERSATIONS WITH LIPPERT COMPONENTS WENT UNHEARD. THE FACTORY DENIES RUST. I'VE HAD TO POWER WASH /WIRE BRUSH, SCAPE AS MUCH RUST OFF AND PAINT AND UNDERCOAT. SEEMS TO BE SOME SORT OF ELECTROLYSIS GOING ON ALSO. THE CHASSIS IS ALSO PRETTY FLEXIBLE AS DOORS DO NOT CLOSE ON SLIGHT GRADE WITHOUT THE USE OF LEVELING JACKS. DISAPPOINTED IN THE WAY RV MANUFACTURES GO VASTLY UNREGULATED. *TR