2015 HARLEY-DAVIDSON XG500
3 recalls, 19 complaints - 10 TSBs
15V474000 Jul 29, 2015
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2015 XG500 motorcycles manufactured January 20, 2014, to July 7, 2015, and XG750 motorcycles manufactured May 12, 2014, to July 7, 2015. The fuel pump modules on these motorcycles have a poor seal at the fuel pump inlet... Read more
Consequence
If there is a poor seal at the fuel pump inlet it can cause interruption to the fuel supply, possibly causing a brief hesitation with the abrupt restoration of power. This abrupt restoration of power can lead to loss of control, increasing the risk of a crash.
Remedy
Harley-Davidson will notify owners, and dealers will install a new fuel pump assembly, free of charge. The recall began on August 21, 2015. Owners may contact Harley-Davidson customer service at 1-414-343-4056. Harley-Davidson's number for this recall is 0167.
15V217000 Apr 13, 2015
VISIBILITY
Defect Description
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2015 XG500 motorcycles manufactured January 28, 2014, to March 9, 2015, and 2015 XG750 motorcycles manufactured May 12, 2014, to March 9, 2015. The affected motorcycles may have been manufactured without a rear reflecto... Read more
Consequence
If the motorcycle is missing the rear reflector it can reduce the vehicle's visibility to other drivers, increasing the risk of a crash.
Remedy
Harley-Davidson will notify owners, and dealers will install a rear reflector assembly, free of charge. The recall began on April 29, 2015. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0620.
14V536000 Sep 5, 2014
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
Defect Description
Harley-Davidson Motor Company (Harley-Davidson) is recalling certain model year 2015 XG500 and XG750 motorcycles manufactured June 11, 2014, to August 14, 2014. The fuel tank filler neck may be insufficiently flat, preventing the fuel cap from sealing properly.
Consequence
If the fuel cap doesn't properly seal, fuel may leak, increasing the risk of a vehicle fire.
Remedy
Harley-Davidson will notify owners, and dealers will inspect the motorcycle and test to see if fuel can leak from under the fuel cap. Any motorcycle that leaks fuel from under the fuel cap will have its gas tanked replaced, free of charge. The recall began in late September 2014. Owners may conta... Read more
Complaint Statistics
19 total complaints
6 crashes 5 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| FUEL/PROPULSION SYSTEM | 9 |
| VEHICLE SPEED CONTROL | 5 |
| UNKNOWN OR OTHER | 2 |
| POWER TRAIN | 2 |
| ENGINE | 1 |
POWER TRAIN
May 7, 2019
Incident date: Mar 27, 2019
THIS IS THE THIRD TIME MY BIKE HAS BEEN IN THE SHOP SINCE AUGUST 2019. ON MAY 8, 2019, IT HAS BEEN BACK IN THE SHOP FOR SIX WEEK. THE FIRST TIME IT BROKE DOWN IN WAS IN THE SHOP FOR 6 WEEKS. I'M BEING TOLD THE OUTPUT SHAFT IS BEING REDESIGNED. WHEN YOU'RE GOING THOUGHT THE GEARS THE OUTPUT SHAFT B... Read more
VEHICLE SPEED CONTROL
Jun 12, 2017
Incident date: Apr 24, 2016
FIRST ACCIDENT WAS AT A TRAFFIC LIGHT INTERSECTION, WITH LOW FUEL, BUT NO FUEL LIGHT YET. ACCELERATING ON SLIGHT UPHILL LEFT TURN, FROM STOP AT LIGHT. WENT FROM 1ST TO 2ND, WAS LEAVING THE CURVE WHEN I HIT A POT HOLE. THE BIKE LAGGED SLIGHTLY, THEN ACCELERATED SUDDENLY I WAS UNABLE TO AVOID HITTI... Read more
Crash
1 injured
FUEL/PROPULSION SYSTEM
Jun 12, 2017
Incident date: Apr 24, 2016
FIRST ACCIDENT WAS AT A TRAFFIC LIGHT INTERSECTION, WITH LOW FUEL, BUT NO FUEL LIGHT YET. ACCELERATING ON SLIGHT UPHILL LEFT TURN, FROM STOP AT LIGHT. WENT FROM 1ST TO 2ND, WAS LEAVING THE CURVE WHEN I HIT A POT HOLE. THE BIKE LAGGED SLIGHTLY, THEN ACCELERATED SUDDENLY I WAS UNABLE TO AVOID HITTI... Read more
Crash
1 injured
FUEL/PROPULSION SYSTEM
Sep 26, 2015
Incident date: Sep 25, 2015
I BROUGHT MY XG500 TO A HARLEY DAVIDSON DEALER TO FIX A RECALL ON THE FUEL PUMP. AFTER AN ESTIMATED 100 MILES, THE BIKE SUDDENLY LOST ALL POWER TO THE BACK WHEEL WHILE I WAS DRIVING ON THE HIGHWAY AT ABOUT 65MPH. THE THROTTLE WOULD REV UP THE ENGINE, BUT IT WASN'T MAKING ME MOVE. THIS PUT ME IN A VE... Read more
POWER TRAIN
Sep 26, 2015
Incident date: Sep 25, 2015
I BROUGHT MY XG500 TO A HARLEY DAVIDSON DEALER TO FIX A RECALL ON THE FUEL PUMP. AFTER AN ESTIMATED 100 MILES, THE BIKE SUDDENLY LOST ALL POWER TO THE BACK WHEEL WHILE I WAS DRIVING ON THE HIGHWAY AT ABOUT 65MPH. THE THROTTLE WOULD REV UP THE ENGINE, BUT IT WASN'T MAKING ME MOVE. THIS PUT ME IN A VE... Read more
UNKNOWN OR OTHER
Sep 26, 2015
Incident date: Sep 25, 2015
I BROUGHT MY XG500 TO A HARLEY DAVIDSON DEALER TO FIX A RECALL ON THE FUEL PUMP. AFTER AN ESTIMATED 100 MILES, THE BIKE SUDDENLY LOST ALL POWER TO THE BACK WHEEL WHILE I WAS DRIVING ON THE HIGHWAY AT ABOUT 65MPH. THE THROTTLE WOULD REV UP THE ENGINE, BUT IT WASN'T MAKING ME MOVE. THIS PUT ME IN A VE... Read more
UNKNOWN OR OTHER
Jul 31, 2015
Incident date: Jul 3, 2015
JULY 3, 2015 - IT STALLED TWICE WHILE SITTING COMPLETELY STOPPED AT STOP SIGNS WITH THE CLUTCH FULLY PULLED IN. IT IDLED LOW AND THEN COMPLETELY DIED. RESTARTING THE BIKE, I WAS ABLE TO GET IT MOVING WITH QUITE A BIT OF LEAPING AND LAGGING AND THE ENGINE SPUTTERING. ONCE UP AND THROUGH 1ST AND 2ND ... Read more
ENGINE
Jul 31, 2015
Incident date: Jul 3, 2015
JULY 3, 2015 - IT STALLED TWICE WHILE SITTING COMPLETELY STOPPED AT STOP SIGNS WITH THE CLUTCH FULLY PULLED IN. IT IDLED LOW AND THEN COMPLETELY DIED. RESTARTING THE BIKE, I WAS ABLE TO GET IT MOVING WITH QUITE A BIT OF LEAPING AND LAGGING AND THE ENGINE SPUTTERING. ONCE UP AND THROUGH 1ST AND 2ND ... Read more
VEHICLE SPEED CONTROL
Jul 31, 2015
Incident date: Jul 3, 2015
JULY 3, 2015 - IT STALLED TWICE WHILE SITTING COMPLETELY STOPPED AT STOP SIGNS WITH THE CLUTCH FULLY PULLED IN. IT IDLED LOW AND THEN COMPLETELY DIED. RESTARTING THE BIKE, I WAS ABLE TO GET IT MOVING WITH QUITE A BIT OF LEAPING AND LAGGING AND THE ENGINE SPUTTERING. ONCE UP AND THROUGH 1ST AND 2ND ... Read more
FUEL/PROPULSION SYSTEM
Jul 8, 2015
Incident date: Jun 24, 2015
I PREVIOUSLY FILED A REPORT ABOUT MY MOTORCYCLE STALLING AND SURGING ON 4/18 WHICH RESULTED IN A CRASH IN WET WEATHER. MY LOCAL DEALERSHIP BROUGHT MY BIKE IN AND HAD IT FOR A WEEK WHILE WAITING FOR A NEW FUEL PUMP. I AM ON MY SECOND FUEL PUMP. THE EXACT SAME SYMPTOMS AS BEFORE BUT A COMPLETELY NEW F... Read more
VEHICLE SPEED CONTROL
Jul 7, 2015
Incident date: Jun 18, 2015
LIKE MANY OTHERS, SINCE DAY 1 MY HARLEY STREET 500 HAS BEEN EXPERIENCING A "LAG AND LEAP" ISSUE. THE FIRST DAY I HAD MY BIKE I EXPERIENCED AN ISSUE WHERE WHEN STARTING FROM A STOP, OR MAKING A TURN AT LOW SPEEDS, THE BIKE WOULD STALL LIKE IT WAS OUT OF GAS, AND THEN SUDDENLY ACCELERATE AGAIN, ALMOST... Read more
FUEL/PROPULSION SYSTEM
Jul 7, 2015
Incident date: Jun 18, 2015
LIKE MANY OTHERS, SINCE DAY 1 MY HARLEY STREET 500 HAS BEEN EXPERIENCING A "LAG AND LEAP" ISSUE. THE FIRST DAY I HAD MY BIKE I EXPERIENCED AN ISSUE WHERE WHEN STARTING FROM A STOP, OR MAKING A TURN AT LOW SPEEDS, THE BIKE WOULD STALL LIKE IT WAS OUT OF GAS, AND THEN SUDDENLY ACCELERATE AGAIN, ALMOST... Read more
VEHICLE SPEED CONTROL
Apr 18, 2015
Incident date: Apr 17, 2015
MOTORCYCLE WILL BOG DOWN AND THEN SURGE WITHOUT WARNING IF THERE IS ABOUT 1/3 OF A TANK LEFT. LOW FUEL INDICATOR NEVER COMES ON BEFORE IT HAPPENS AND IT'S WORSE WHEN DRIVING ON HILLS OR WHILE BANKING IN TURNS. LAST NIGHT WAS THE THIRD TIME THIS HAS HAPPENED TO ME AS I WAS COMING UP THE HILL AND TURN... Read more
Crash
FUEL/PROPULSION SYSTEM
Apr 18, 2015
Incident date: Apr 17, 2015
MOTORCYCLE WILL BOG DOWN AND THEN SURGE WITHOUT WARNING IF THERE IS ABOUT 1/3 OF A TANK LEFT. LOW FUEL INDICATOR NEVER COMES ON BEFORE IT HAPPENS AND IT'S WORSE WHEN DRIVING ON HILLS OR WHILE BANKING IN TURNS. LAST NIGHT WAS THE THIRD TIME THIS HAS HAPPENED TO ME AS I WAS COMING UP THE HILL AND TURN... Read more
Crash
FUEL/PROPULSION SYSTEM
Dec 11, 2014
Incident date: Oct 18, 2014
VEHICLE LURCHES FORWARD UNCONTROLLABLY. THROTTLE RESPONSE IS EXTREMELY ERRATIC. THIS CAUSED INEXPERIENCED RIDER TO LOSE CONTROL AT A LOW SPEED AND WAS THROWN FROM VEHICLE AS IT WENT OUT OF CONTROL ONTO THE SIDEWALK. FUEL TANK WAS NEARLY FULL. CONTINUED RIDING EXHIBITED EXTREMELY ERRATIC THROTTLE CON... Read more
Crash
1 injured
VEHICLE SPEED CONTROL
Dec 11, 2014
Incident date: Oct 18, 2014
VEHICLE LURCHES FORWARD UNCONTROLLABLY. THROTTLE RESPONSE IS EXTREMELY ERRATIC. THIS CAUSED INEXPERIENCED RIDER TO LOSE CONTROL AT A LOW SPEED AND WAS THROWN FROM VEHICLE AS IT WENT OUT OF CONTROL ONTO THE SIDEWALK. FUEL TANK WAS NEARLY FULL. CONTINUED RIDING EXHIBITED EXTREMELY ERRATIC THROTTLE CON... Read more
Crash
1 injured
FUEL/PROPULSION SYSTEM
Dec 1, 2014
Incident date: Nov 17, 2014
I WAS DRIVING ABOUT 10 TO 15 MPH UP A HILL WITH A GOOD AMOUNT OF GAS REMAINING IN THE TANK AS THE BIKE SUDDENLY LOST POWER. AFTER ABOUT A SECOND OR TWO, IT REGAINED POWER, ALMOST LIKE IT HAD LOST THE FUEL SOURCE AND THEN FOUND IT AGAIN. THIS MADE FOR THE BIKE TO LAUNCH FORWARD AND ALMOST CAUSE ME TO... Read more
FUEL/PROPULSION SYSTEM
Oct 29, 2014
Incident date: Oct 28, 2014
VEHICLE BOGS DOWN WHEN ACCELERATING FROM A STOP, THEN LURCHES VIOLENTLY. THIS ONLY HAPPENS WHEN FUEL IS ABOUT 1/3 FULL. THE LOW FUEL LIGHT IS NOT ON AND THE VEHICLE OTHERWISE RUNS NORMAL. *TR
FUEL/PROPULSION SYSTEM
Sep 3, 2014
Incident date: Aug 15, 2014
UPON ACCELERATION FROM A STOP, THE 2015 HARLEY DAVIDSON STREET 500 AND 750 (XG500 AND XG750) MODELS LOSE FUEL PRESSURE WHEN THE FUEL TANK IS UNDER APPROXIMATELY 1/2 CAPACITY. THE PROBLEM IS EXACERBATED WHEN ACCELERATING UP HILLS. UPON LOSS OF FUEL PRESSURE, THE MOTORCYCLE VIOLENTLY THRUSTS THE... Read more
1 injured
Technical Service Bulletins, 2015 HARLEY-DAVIDSON XG500
10 manufacturer communications from 7 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 4 |
| 071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY | 1 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 1 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
| 030000 BRAKES (PWS) | 1 |
| 010000 STEERING | 1 |
| 117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 1 |
1HD-L9F4N-11
Oct 3, 2018
010000 STEERING
SERVICE BULLETIN M1466: STREET - UPPER STEERING HEAD BEARING SEAL. REVISION. Purpose: This bulletin informs dealers that Harley-Davidson has developed a new upper steering head bearing seal for fitment on Street models. The new seal replace
1HDL9W5L10
Sep 28, 2017
030000 BRAKES (PWS)
TECH ARTICLE TA0001: 2014 and Later Sportsters - Rear Brake Sound. A customer reports a sound (similar to a groan) from the rear of the vehicle and/or the rear brake area during rear brake application under 7 mph. Explain to the customer t
1HD-X3W8C-02
Jan 25, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SERVICE BULLETIN M1437: NON-COMPLIANCE RECALL 0624 - PHILIPPINE 2015 XG500 EMISSIONS, NOTIFIES THAT CERTAIN MODEL YEAR 2015 AUSTRALIAN CONFIGURATION XG500 VEHICLES WERE SHIPPED TO THE PHILIPPINES DEALER-DIRECT MARKET AND DO NOT COMPLY WITH
TA0006
Jan 27, 2016
110000 ELECTRICAL SYSTEM
Harley-Davidson is aware of conditions that may result in a streaking appearance or film residue on the inside of some instrument gauges including speedometer and tachometers. This may occur after exposure of the vehicle to humid condition
TA0006
Jan 27, 2016
110000 ELECTRICAL SYSTEM
Harley-Davidson is aware of conditions that may result in a streaking appearance or film residue on the inside of some instrument gauges including speedometer and tachometers. This may occur after exposure of the vehicle to humid condition
TA0006
Jan 27, 2016
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Harley-Davidson is aware of conditions that may result in a streaking appearance or film residue on the inside of some instrument gauges including speedometer and tachometers. This may occur after exposure of the vehicle to humid condition
TT450
Jan 14, 2016
110000 ELECTRICAL SYSTEM
Difficulty starting engine or engine starts and stalls at idle. Improperly routed starter cable near the bank angle sensor (BAS) can cause this condition.
TT450
Jan 14, 2016
110000 ELECTRICAL SYSTEM
Difficulty starting engine or engine starts and stalls at idle. Improperly routed starter cable near the bank angle sensor (BAS) can cause this condition.
SB-M-1401
Apr 13, 2015
356000 EQUIPMENT ADAPTIVE/MOBILITY
HARLEY-DAVIDSON: TSB CONTAINS OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME MOTORCYCLES HAVE AN ISSUE WITH INSTALLATION TORQUE ON SCREWS ON THE RIGHT SIDE RIDER FOOT CONTROL MOUNTING AND NO CHARGE REPAIR IS PROVIDE
SB-M-1384
Sep 12, 2014
071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
HARLEY DAVIDSON: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SAFETY RECALL 0161. ON CERTAIN MOTORCYCLES, THE FUEL TANK FILLER NECK IS NOT ALLOWING FUEL CAP TO SEAL PROPERLY TO FUEL TANK CAUSING IT TO LEAK. MODEL 2015 XG500, XG750. *
NHTSA Safety Investigations, HARLEY-DAVIDSON XG500
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE15015
Opened: Apr 20, 2015 , Closed: Aug 18, 2015
Inconsistent Throttle Response
This investigation was opened on April 20, 2015 to investigate reports of inconsistent throttle control on all MY 2015 HD XG750 and XG500 motorcycles.At the time, ODI had 14 consumer complaints and no crashes reported.At the time of closing this investigation ODI has 51 reports (6 of which allege a ... Read more
HARLEY-DAVIDSON XG500 - All Years Overview
Complete safety history for the HARLEY-DAVIDSON XG500 across all model years (2015, 2019).
7
Total Recalls
22
Total Complaints
1
Investigations
6
Reported Crashes
0
Reported Fires
0
Reported Deaths