2017 HARLEY-DAVIDSON FLTRU Recalls, Complaints & Safety

VISIBILITY

Harley-Davidson Motor Company (Harley-Davidson) is recalling certain Touring and CVO Touring motorcycles, including 2017-2019 FLHTCU, FLHTCUL, FLHTK ANV, FLHTKL, FLTRU, FLHTK, and 2016-2019 FLHTKSE, FLHTKSE ANV, and FLTRUSE models equipped with a Harley-Davidson Detachable Tour-Pak Luggage Conversion Kit (Part numbers 53000291, 53000291A, and 53000567). The kit did not include replacement rear red reflectors for the ones that are eliminated by installing this kit. As such, these motorcycles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Remedy: Harley-Davidson has notified owners, and dealers will install the replacement reflectors, free of charge. The recall began August 19, 2019. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0629.

12,733 vehicles affected

POWER TRAIN:CLUTCH ASSEMBLY

Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2017-2018 Police Road King (FLHP), Road King (FLHR), Road King Special (FLHRXS), Electra Glide Ultra Classic (FLHTCU), Ultra Limited (FLHTK), Ultra Limited Low (FLHTKL), Ultra Limited Shrine (FLHTK SHRINE), Police Electra Glide (FLHTP), Street Glide (FLHX), Street Glide Special (FLHXS), Road Glide Ultra (FLTRU), Road Glide (FLTRX), Road Glide Special (FLTRXS), Freewheeler (FLRT), Tri Glide Ultra (FLHTCUTG), CVO Limited (FLHTKSE) and CVO Street Glide (FLHXSE) motorcycles, 2017 Softail Slim S (FLSS), Fat Boy S (FLSTFBS) and CVO Pro Street Breakout (FXSE) motorcycles, 2018 115th Anniversary Ultra Limited (FLHTK ANV), 115th Anniversary Street Glide (FLHX ANV), 115th Anniversary Street Glide Special (FLHXS ANX), 115th Anniversary Tri Glide Ultra (FLHTCUTG ANV), 115th Anniversary CVO Limited (FLHTKSE ANV) and CVO Road Glide (FLTRXSE) motorcycles. The secondary clutch actuator cylinder may leak fluid internally and the clutch master cylinder may lose the ability to generate enough lift to disengage the clutch.

Remedy: Harley-Davidson will notify owners, and dealers will install a new secondary clutch actuator piston assembly, free of charge. The recall began November 5, 2018. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0173.

177,636 vehicles affected

THE KIT 71500248C REQUIRED REPLACEMENT THE SAME LISTED ON THE SITE. WOULD NOT START IN GEAR AND ENGINE KILLED SLOWING DOWN. THE TECH WHO REPLACED THE PART AT HD KNEW THE PROBLEM AND SAY IT OCCURS FREQUENTLY.A RECALL SHOULD BE ISSUED ,A RIDER COULD BE HIT BY A VEHICLE FOLLOWING.

TL* THE CONTACT OWNS A 2017 HARLEY-DAVIDSON FLTRU. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). BIGGS HARLEY-DAVIDSON (1040 LOS VALLECITOS BLVD SUITE #113, SAN MARCOS, CA 92069, (760) 481-7300) AND SAN DIEGO HARLEY-DAVIDSON (4645 MORENA BLVD, SAN DIEGO, CA 92117, (858) 616-6999) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

STARTING AT ABOUT 1,5000 MILES THE BIKE STARTED RUNNING VERY ROUGH, ESPECIALLY AT IDLE AND WHEN THE CLUTCH WAS PULLED IN, SUCH AS WHEN SLOWING OR STOPPING AT AN INTERSECTION. THE BIKE WOULD THEN SOMETIMES STALL, EVEN WHEN IN MOTION. TWO OF THE TIMES MY BIKE STALLED IN MOTION WAS IN HEAVY TRAFFIC, AND WE WERE ALMOST HIT BY APPROACHING VEHICLES. EXACERBATING THE PROBLEM IS THAT WHEN THE BIKE STALLS IT WILL NOT RESTART IN GEAR. INSTEAD I MUST FUMBLE AROUND TRYING TO GET THE BIKE BACK INTO NUETRAL IN ORDER FOR THE BIKE TO START AGAIN. ADDITIONALLY, WITH THE ONSET OF THESE PROBLEMS NUETRAL HAS BECOME INCREASINGLY DIFFICULT TO "FIND." WHEN I TOOK MY BIKE BACK TO THE DEALER I WAS TOLD "HARLEY DOESN'T WANT YOU TO START THEIR BIKES IN GEAR." I REPLIED THAT I DIDN'T CARE WHAT HARLEY WANTS, AND THAT WHEN THE BIKE STALLS IN TRAFFIC I HAD BETTER BE ABLE TO QUICKLY RESTART IT NO MATTER IF IT IS IN GEAR OR NUETRAL. AT MY INSISTENCE THE DEALER AGREED TO LOOK AT MY BIKE. AFTER A FEW HOURS A TECH CAME OUT AND TOLD ME THAT MY BIKE "RUNS LIKE SHIT" BUT THEY WERE UNABLE TO FIX IT. THEY WANTED TO KEEP IT FOR AN ENTIRE WEEK TO WORK ON IT, BUT SINCE THEY WOULDN'T GIVE ME A LOANER BIKE (OR AT LEAST A RIDE HOME) I LEFT AND TOOK MY BIKE TO A SECOND DEALER. THE SECOND DEALER TOLD ME THEY "FIXED" MY BIKE AFTER ONLY A FEW HOURS BY BLEEDING THE HYDRAULIC CLUTCH. THE BIKE DID RUN BETTER FOR A COUPLE OF WEEKS, BUT THEN IT WENT RIGHT BACK TO THE ROUGH RUNNING AND IDLING, STALLING, AND NOT BEING ABLE TO RESTART IN GEAR. ON MY WAY HOME FROM WORK TODAY I WAS ALMOST REAR-ENDED IN TRAFFIC WHEN THE BIKE STALLED AND I COULD NOT GET IT RESTARTED TO GET OUT OF THE WAY OF TRAFFIC. MY BIKE WILL NOW SIT IN MY GARAGE BECAUSE I AM AFRAID TO RIDE IT FOR FEAR MY WIFE AND I WILL BE IN AN ACCIDENT DUE TO THE BIKE'S FAILINGS.