Complaint Statistics
17 total complaints
2 crashes 1 injuries
Top Reported Components
| Component | Complaints |
|---|
| SERVICE BRAKES | 9 |
| STRUCTURE | 2 |
| POWER TRAIN | 2 |
| ENGINE | 1 |
| STEERING | 1 |
| UNKNOWN OR OTHER | 1 |
| VEHICLE SPEED CONTROL | 1 |
Incident date: Nov 15, 2020
ABS BRAKE ISSUES. LOCKING UP
Incident date: May 3, 2020
TL* THE CONTACT OWNS A 2013 HARLEY-DAVIDSON FLHTK. THE CONTACT STATED WHILE APPROACHING A TRAFFIC LIGHT AT 25 MPH, WHILE APPLYING THE FRONT AND REAR BRAKES, THE FRONT BRAKES FAILED TO ENGAGE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE MOTORCYCLE WAS TAKEN TO SOUTHSIDE HARLEY-DAVIDSON L
... OCATED AT 385 N WITCHDUCK RD, VIRGINIA BEACH, VA 23462, (757) 499-8964, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS MODULE AND FRONT BRAKE MASTER CYLINDER WAS REPLACED. THE MOTORCYCLE WAS REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 13,000.*DT*JBRead more
Incident date: Mar 1, 2020
MY FRONT BRAKES ON MY 2013 HARLEY DOSE NOT WORK MOST OF THE TIME AND IT IS HARD TO PULL IN THE BRAKE LEVER TO WHERE WHEN I PULL THE BRAKE LEVER IN AND CAN NOT MOVE THE LEVER WITH NO BRAKES...AND SOME TIMES THE FRONT WHEEL LOCKS UP BY JUST SITTING OR AT A STOP LIGHT AND MY SPEED CONTROL STO
... PS WORKING ON AND OFF AND HAVE A ENGINE LIGHT THAT GOES ON AND OFF VIN #[XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *CCRead more
Incident date: Mar 1, 2020
MY FRONT BRAKES ON MY 2013 HARLEY DOSE NOT WORK MOST OF THE TIME AND IT IS HARD TO PULL IN THE BRAKE LEVER TO WHERE WHEN I PULL THE BRAKE LEVER IN AND CAN NOT MOVE THE LEVER WITH NO BRAKES...AND SOME TIMES THE FRONT WHEEL LOCKS UP BY JUST SITTING OR AT A STOP LIGHT AND MY SPEED CONTROL STO
... PS WORKING ON AND OFF AND HAVE A ENGINE LIGHT THAT GOES ON AND OFF VIN #[XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *CCRead more
Incident date: Jan 4, 2020
BOTH BRAKES FAILURE DURING STOP ARRIVING HOME LOW SPEED. ABS SYSTEM DEAD
Incident date: Jun 23, 2019
HIGHWAY RIDING. TRANSMISSION SHIFTER RETURN SPRING BROKE. BIKES HAS 6000 MILES. UNABLE TO CHANGE GEARS
Incident date: Dec 15, 2018
ABS MODULATOR LOCKED MY FRONT WHEEL, GOOD THING I WAS GOING SLOW 35 MPH, IF NOT, ME AND MY WIFE WOULD HAVE GONE DOWN. AFTER TAKING THE BIKE TO THE SHOP, AND FLUSHING THE SYSTEM AGAIN, NOW THE FRONT BRAKE WILL NOT WORK AT ALL.
Incident date: Mar 17, 2018
ABS FAILURE WHILE RIDING. NO WARNING. NEAR COLLISION WITH VEHICLE IN FRONT OF ME. FRONT BRAKE LEVER STUCK.
Incident date: Feb 21, 2018
ABS BRAKE MODULES FREEZING UP. WHEN THAT HAPPENS YOU HAVE NO BRAKES
Incident date: Sep 9, 2017
WHILE OUT RIDING WITH MY MEETUP MOTORCYCLE GROUP ALONG BACK COUNTRY ROADS ON THE EASTERN SHORE OF MARYLAND. WE WERE APPROACHING A SHARP RIGHT HAND TURN IN THE ROAD WHEN I FIRST APPLIED MY BRAKES THE BRAKES NEVER COMPLETELY ENGAGED. AFTER REAPPLYING THE BRAKES IN A PANIC STOP CONDITION THE ABS SYSTEM
... NEVER KICKED IN, HOWEVER THE REAR BRAKES DID EVENTUALLY ENGAGE RESULTING IN THE BIKE LAYING DOWN A LONG SKIDMARK AND THE REAR TIRE GOING INTO A FISHTAIL MOTION. THE RESULT WAS I CROSSED OVER THE ONCOMING TRAFFIC LINE AND END UP OFF OF THE ROAD ON THE WRONG SIDE OF THE STREET. PRIOR TO ALL OF THIS A COUPLE OF TIMES DURING OUR RIDE THE FRONT END OF THE BIKE WOULD OSCILLATE AT HIGHWAY SPEEDS FOR NO APPARENT REASON. ONE OF THE RIDERS HAD A GOPRO VIDEO RUNNING, WHICH CAUGHT PORTIONS OF THE INCIDENT. THE FRONT BRAKE SYSTEM BRAKE FLUID WAS REPLACED A COUPLE OF MONTHS PRIOR TO THIS INCIDENT. I BELIEVE THE REAR BRAKE FLUID WAS REPLACED A FEW MONTHS PRIOR TO THAT, HOWEVER I HAVE NOT YET LOCATED THE SERVICE RECEIPT FOR THE LATTER. I LOOKED AT THE FRONT BRAKE FLUID RESERVOIR WINDOW AND DID NOT SEE ANY FOAMING. IT DID NOT OCCUR TO ME AT THE TIME TO CHECK THE REAR BRAKE RESERVOIR. ALL OF THE RIDERS STOPPED IN THAT TURN I WAS MORE CONCERN WITH GETTING US OUT OF THAT CORNER THERE IS ONLY ONE LANE OF TRAFFIC EACH WAY.Read more
Crash
Incident date: Sep 9, 2017
WHILE OUT RIDING WITH MY MEETUP MOTORCYCLE GROUP ALONG BACK COUNTRY ROADS ON THE EASTERN SHORE OF MARYLAND. WE WERE APPROACHING A SHARP RIGHT HAND TURN IN THE ROAD WHEN I FIRST APPLIED MY BRAKES THE BRAKES NEVER COMPLETELY ENGAGED. AFTER REAPPLYING THE BRAKES IN A PANIC STOP CONDITION THE ABS SYSTEM
... NEVER KICKED IN, HOWEVER THE REAR BRAKES DID EVENTUALLY ENGAGE RESULTING IN THE BIKE LAYING DOWN A LONG SKIDMARK AND THE REAR TIRE GOING INTO A FISHTAIL MOTION. THE RESULT WAS I CROSSED OVER THE ONCOMING TRAFFIC LINE AND END UP OFF OF THE ROAD ON THE WRONG SIDE OF THE STREET. PRIOR TO ALL OF THIS A COUPLE OF TIMES DURING OUR RIDE THE FRONT END OF THE BIKE WOULD OSCILLATE AT HIGHWAY SPEEDS FOR NO APPARENT REASON. ONE OF THE RIDERS HAD A GOPRO VIDEO RUNNING, WHICH CAUGHT PORTIONS OF THE INCIDENT. THE FRONT BRAKE SYSTEM BRAKE FLUID WAS REPLACED A COUPLE OF MONTHS PRIOR TO THIS INCIDENT. I BELIEVE THE REAR BRAKE FLUID WAS REPLACED A FEW MONTHS PRIOR TO THAT, HOWEVER I HAVE NOT YET LOCATED THE SERVICE RECEIPT FOR THE LATTER. I LOOKED AT THE FRONT BRAKE FLUID RESERVOIR WINDOW AND DID NOT SEE ANY FOAMING. IT DID NOT OCCUR TO ME AT THE TIME TO CHECK THE REAR BRAKE RESERVOIR. ALL OF THE RIDERS STOPPED IN THAT TURN I WAS MORE CONCERN WITH GETTING US OUT OF THAT CORNER THERE IS ONLY ONE LANE OF TRAFFIC EACH WAY.Read more
Crash
Incident date: Sep 15, 2017
TL* THE CONTACT OWNS A 2013 HARLEY-DAVIDSON FLHTK. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE BRAKES MALFUNCTIONED. THE CONTACT STATED THAT THE FRONT BRAKE HANDLE ON THE RIGHT SIDE OF THE VEHICLE BECAME INOPERABLE. THE CONTACT ENGAGED THE REAR BRAKE SYSTEM TO STOP THE VEHICLE. ROUTE 66 HAR
... LEY-DAVIDSON LOCATED IN TULSA, OK WAS MADE AWARE OF THE FAILURE AND STATED THAT THE ABS MODULE WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT CITED NHTSA ACTION NUMBER: PE16009 (SERVICE BRAKES, HYDRAULIC) AS THE DESCRIPTION AND CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,800. THE VIN WAS NOT AVAILABLE.Read more
Incident date: Oct 17, 2016
TL* THE CONTACT OWNS A 2013 HARLEY-DAVIDSON FLHTK. WHILE DRIVING VARIOUS SPEEDS ON THE HIGHWAY, THE SADDLE BAG DETACHED FROM THE VEHICLE. THE CONTACT STATED THAT THERE WAS A RECENT RECALL FOR THE SADDLE BAG AND HIS WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAI
... LURE. THE VEHICLE WAS NOT REPAIRED. THE RECALL DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS 15,300.Read more
Incident date: Oct 29, 2013
WHILE RIDING MY 2013 HARLEY ULTRA CLASSIC I NOTICED FROM THE DAY I BOUGHT IT 7-9-2013 IT WAS MAKING A NOISE IN THE CHAIN CASE THAT SOUNDS LIKE THE PRIMARY CHAIN IS LOOSE AND MAKING A SLAPPING SOUND. I TOOK THE BIKE BACK TO THE DEALER AND THE SERVICE MANAGER TOLD ME IT WAS NORMAL THEY ALL DO IT. THE
... NOISE GOT A LITTLE LOUDER OVER THE NEXT TWO MONTHS SO I TOOK THE BIKE BACK ON 10-29-2013 AND A SERVICE TECH TOOK THE BIKE OUT AND SAID IT SOUNDS LIKE THE CHAIN TENSIONER IS NOT WORKING. HE REMOVED THE INSPECTION COVER AND SAID IT LOOKED OK. HE SAID HE THINKS THE COMPENSATOR HAS TOO MUCH PLAY IN IT. I TOLD HIM I WANTED A FACTORY REP. TO LOOK AT IT BECAUSE MY 2009 STREET GLIDE HAD THE COMPENSATOR REPAIRED AND REPLACED THREE TIMES. BECAUSE OF WINTER THE REP. WASN'T ABLE TO RIDE IT UNTIL 4-24-2014 THE REP. SAID THE NOISE IS TRANSMISSION PLAY AND ITS SUPPOSED TO BE LIKE THAT. AFTER HEARING OTHERS COMPLAIN OF THE SAME NOISES, COMPENSATOR BOLTS LOOSENING AND FALLING OUT, I FEEL THIS IS A VERY DANGEROUS PROBLEM BECAUSE IT CAN CAUSE THE BOLT OR CHAIN TO LOCK UP YOUR REAR WHEEL CAUSING LOSE OF CONTROL. I WOULD LIKE YOU TO CHECK INTO THIS MATTER TO ENSURE THE HARLEY MOTORCYCLES ARE SAFE TO RIDE. THANK YOU. *TR UPDATED 10/24/2014 *JSRead more
Incident date: Sep 9, 2013
RODE MY NEW HARLEY FLHTK FOR AN HOUR AND THE RIGHT SIDE GOT SO HOT I TIRED AVOIDING TOUCHING IT TO PREVENT BURNING MYSELF. THE AIR CLEANER WAS SO I HOT MY RIGHT PANT LEG LOOKED LIKE IT HAD BEEN IRONED. MY POSTERIOR WAS SOAKED WITH SWEAT MAKING FOR A VERY UNCOMFORTABLE RIDE. EVEN THE LEFT SIDE ON THE
... PRIMARY CASE WAS UNCOMFORTABLE TO THE TOUCH. I WAS JUST CRUISING BACK COUNTRY ROADS NOT RIDING IN TRAFFIC AND THE AIR TEMP WAS ONLY ABOUT 60 FAHRENHEIT NOT CELSIUS THOUGH THE AMBIENT TEMP AROUND ME WAS PROBABLY 60C OR GREATER. AFTER THIS I HAD THE EXHAUST SYSTEM CHANGED TO PIPES THAT DIDN'T HAVE CATALYTIC CONVERTERS AND THAT GREATLY REDUCED THE HEAT MAKING THE MOTORCYCLE USABLE. *TRRead more
1 injured
Incident date: Aug 28, 2013
TL* THE CONTACT OWNS A 2013 HARLEY-DAVIDSON FLTHTK MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR BRAKES FAILED TO RESPOND UPON ENGAGEMENT. THE FRONT BRAKES WERE OPERABLE AND STOPPED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHERE A B
... LEEDING OF THE BRAKES WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 10. UPDATED 10/29/13*CN THE CONSUMER STATED THE LOWER PANEL COVERS WERE FALLING OFF. UPDATED 10/30/2013 *JSRead more
Incident date: Aug 28, 2013
TL* THE CONTACT OWNS A 2013 HARLEY-DAVIDSON FLTHTK MOTORCYCLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE REAR BRAKES FAILED TO RESPOND UPON ENGAGEMENT. THE FRONT BRAKES WERE OPERABLE AND STOPPED THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION WHERE A B
... LEEDING OF THE BRAKES WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 10. UPDATED 10/29/13*CN THE CONSUMER STATED THE LOWER PANEL COVERS WERE FALLING OFF. UPDATED 10/30/2013 *JSRead more