2018 HARLEY-DAVIDSON FLHTCUTG Recalls, Complaints & Safety

POWER TRAIN:CLUTCH ASSEMBLY

Harley-Davidson Motor Company (Harley-Davidson) is recalling certain 2017-2018 Police Road King (FLHP), Road King (FLHR), Road King Special (FLHRXS), Electra Glide Ultra Classic (FLHTCU), Ultra Limited (FLHTK), Ultra Limited Low (FLHTKL), Ultra Limited Shrine (FLHTK SHRINE), Police Electra Glide (FLHTP), Street Glide (FLHX), Street Glide Special (FLHXS), Road Glide Ultra (FLTRU), Road Glide (FLTRX), Road Glide Special (FLTRXS), Freewheeler (FLRT), Tri Glide Ultra (FLHTCUTG), CVO Limited (FLHTKSE) and CVO Street Glide (FLHXSE) motorcycles, 2017 Softail Slim S (FLSS), Fat Boy S (FLSTFBS) and CVO Pro Street Breakout (FXSE) motorcycles, 2018 115th Anniversary Ultra Limited (FLHTK ANV), 115th Anniversary Street Glide (FLHX ANV), 115th Anniversary Street Glide Special (FLHXS ANX), 115th Anniversary Tri Glide Ultra (FLHTCUTG ANV), 115th Anniversary CVO Limited (FLHTKSE ANV) and CVO Road Glide (FLTRXSE) motorcycles. The secondary clutch actuator cylinder may leak fluid internally and the clutch master cylinder may lose the ability to generate enough lift to disengage the clutch.

Remedy: Harley-Davidson will notify owners, and dealers will install a new secondary clutch actuator piston assembly, free of charge. The recall began November 5, 2018. Owners may contact Harley-Davidson customer service at 1-800-258-2464. Harley-Davidson's number for this recall is 0173.

177,636 vehicles affected

This Harley Davidson and many others won’t start while in gear. I was at a red light and when the light turned green I started in 1st gear and stalled the bike in the middle of the intersection. Normally Harley’s will start in gear so I tried but it wouldn’t. I had to turn off the bike, put it in neutral and start it. Harley issued a Service Bulletin, see attached, however unless the bike is under warranty they won’t fix it. This should be a recall as it’s very dangerous. I just purchased the bike and the previous owner had no idea. Please help fix this. Thanks

BACKED OUT OF DRIVEWAY AFTER PUTTING TRIKE IN NEUTRAL, CLUTCH FAILURE AFTER TAKING TRIKE TO DEALERSHIP IN JANURAY 2019 FOR CLUTCH RECALL. WAS TOLD RECALL WAS COMPLETED AT THAT TIME BY DEALERSHIP. PURPOSE OF REPORTING: CLUTCH FAILURE OUR CONCLUSION: 1. FAILURE OF HD RECALL #0173 NHTSA RECALL #18V734 (OR) 2. RECALL NOT COMPLETED AT DEALERSHIP DESPITE OUR REQUEST & BEING TOLD THAT THE RECALL HAD BEEN DONE. (OR) 3. RECALL NOT COMPLETED CORRECTLY AT DEALERSHIP.

TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON TRI GLIDE ULTRA (FLHTCUTG). THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN NOVEMBER OF 2016. HARLEY-DAVIDSON OF NASSAU COUNTY (2428 SUNRISE HWY, BELLMORE, NY 11710) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF THE CONSUMER STATED BIKE WAS REPAIRED IN APRIL OF 2019. *TR

TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON TRI GLIDE ULTRA (FLHTCUTG). THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN OCTOBER OF 2018. WILLIAMS HARLEY-DAVIDSON (1100 US-22, LEBANON, NJ 08833) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON FLHTCUTG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN) WAS RECEIVED IN OCTOBER OF 2018. AFTER CONTACTING THE LOCAL DEALER (MIKE BRUNO'S NORTHSHORE HARLEY-DAVIDSON, 791 W. I-10 SERVICE RD, SLIDELL, LA), THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHEN USING THE GPS THE VOICE PROMPTS WILL QUIT WORKING AND CAUSE YOU TO MISS TURNS OR HAVE TO TAKE YOUR EYES OFF OF THE ROAD CREATING A SAFETY ISSUE. THIS HAS HAPPENED NUMEROUS TIMES. HARLEY DAVIDSON HAS BEEN AWARE OF THE PROBLEM FOR AT LEAST 6 MONTHS AND STATE IT IS A SOFTWARE PROBLEM AND IT WILL BE FIXED IN A FUTURE UPDATE. I FEEL THAT IT IS A SAFETY ISSUE AND SHOULD BE CORRECTED QUICKLY. HARLEY DAVIDSON ENGINEERS TOLD MY LOCAL DEALERSHIP (TIMMS HARLEY DAVIDSON AUGUSTA, GA) THEY HAD A PROBLEM IN JUNE 2018 AFTER NUMEROUS COMPLAINTS. I SENT A LETTER TO HD IN OCTOBER AFTER WAITING FOR A RESOLUTION FOR SEVERAL MONTHS. I AM ATTACHING MY LETTER AND THEIR RESPONSE. I FEEL THAT THIS COULD CAUSE ACCIDENTS IF IT HASN'T ALREADY AND SHOULD BE RESOLVED EXPEDITIOUSLY. THIS PROBLEM BEGAN OCCURRING IN FEBRUARY 2018 WHEN I PICKED THE BIKE UP FROM THE DEALERSHIP AND IS STILL OCCURRING INTERMITTENTLY . MILEAGE LISTED IS FOR FIRST TIME INCIDENT OCCURED, THIS IS AN ONGOING PROBLEM.

TL* THE CONTACT OWNS A 2018 HARLEY-DAVIDSON TRI GLIDE ULTRA (FLHTCUTG) MOTORCYCLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V734000 (POWER TRAIN). THE CONTACT CALLED AN UNKNOWN DEALER LOCATED IN NEWNAN, GEORGIA AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.