2019 GMC TERRAIN

3 recalls — 50 complaints

20V668000 Oct 29, 2020
POWER TRAIN:AUTOMATIC TRANSMISSION
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
194,105 vehicles affected
19V184000 Mar 7, 2019
SEATS
General Motors LLC (GM) is recalling certain Chevrolet Equinox and GMC Terrain vehicles. The rear-right seat may have insufficient welds on the head-restraint bracket.
Remedy: GM will notify owners, and dealers will replace the rear-right seatback frame, free of charge. The recall began April 15, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192209550.
120 vehicles affected
18V576000 Aug 30, 2018
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
210,628 vehicles affected
SERVICE BRAKES Mar 28, 2026
Brake assist light came on and brake pedal became stiff/hard to push. Vehicle struggled to brake. Replaced brake pads and checked brake fluid. Brakes still inoperable. Check engine light came on for vacuum pump. When replacing pump, metal shards and pieces were falling out when original was removed. Once replacement was installed vehicle began hesitating to start and run.
UNKNOWN OR OTHER Mar 23, 2026
My Transmission went out of my truck. I was told this has happened to others of the same make and model, so this is a known issue with this transmission. I was driving down the road and the car completely stopped in moving traffic. I was almost hit by other vehicles and then had to take my truck to get it repaired. I was told it was not able to be rebuilt that it had to be completely replaced. This is radiculitis since this vehicle is not that old and again a known issue. I want to be sure mine was listed as one that had to be repaired in the event a recall is done so that I may get my money back.
POWER TRAIN Mar 17, 2026
The contact owns a 2019 GMC Terrain. The contact stated while driving at an undisclosed speed, the transmission unexpectedly shifted into neutral(N). There was transmission fluid on the ground, and the vehicle became disabled. The vehicle was towed to the dealer, where it was diagnosed with a transmission accumulator leak. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 180,400.
SERVICE BRAKES Mar 16, 2026
Vacuum pump exploded into camshaft and engine area, causing me to lose brakes completely on the highway. Costly repairs to clear out metal shrapnel and replace camshaft.
ENGINE Mar 16, 2026
Vacuum pump exploded into camshaft and engine area, causing me to lose brakes completely on the highway. Costly repairs to clear out metal shrapnel and replace camshaft.
UNKNOWN OR OTHER Mar 16, 2026
Vacuum pump exploded into camshaft and engine area, causing me to lose brakes completely on the highway. Costly repairs to clear out metal shrapnel and replace camshaft.
UNKNOWN OR OTHER Mar 4, 2026
The backup camera in our 2019 GMC Terrain stopped working one day - has blue screen and says Service Rear Vision System - so we’ve been driving a year with no backup camera. The dealership wants almost $1000 to fix this issue. And this issue seems to be very common in 2018-2020 Terrains. We bought the vehicle in December 2023
SERVICE BRAKES Feb 11, 2026
I am driving a 2019 GMC Terrain SLT, and I have a serious concern regarding a recent service experience. On 02/10/2026, I had an oil change and a complete vehicle inspection performed at Kunes GMC Greenfield, Wisconsin. After the service was completed and I returned home, I noticed an unusual noise coming from under the engine hood. I immediately went back to the dealership and informed them of the issue. I was asked to return the following day (02/11) for further inspection. After their investigation, I was informed that the vacuum booster had failed. It appears that this issue was not identified during the original inspection, and I was the one who brought the noise to their attention. From my understanding, vacuum pump/booster issues are common with many 2019 GMC Terrain models. I am surprised that this has not resulted in a recall, especially considering the potential safety risks it poses to me and my family. What concerns me even more is that this issue was not detected during the dealership’s inspection. If it had worsened, it could have led to a serious safety situation. I had to spend $450 today to repair what appears to be a manufacturing-related defect. I respectfully request that this matter be escalated and that my claim for reimbursement be reviewed. I would appreciate your assistance in helping me pursue compensation for this expense.
ENGINE Feb 11, 2026
I am driving a 2019 GMC Terrain SLT, and I have a serious concern regarding a recent service experience. On 02/10/2026, I had an oil change and a complete vehicle inspection performed at Kunes GMC Greenfield, Wisconsin. After the service was completed and I returned home, I noticed an unusual noise coming from under the engine hood. I immediately went back to the dealership and informed them of the issue. I was asked to return the following day (02/11) for further inspection. After their investigation, I was informed that the vacuum booster had failed. It appears that this issue was not identified during the original inspection, and I was the one who brought the noise to their attention. From my understanding, vacuum pump/booster issues are common with many 2019 GMC Terrain models. I am surprised that this has not resulted in a recall, especially considering the potential safety risks it poses to me and my family. What concerns me even more is that this issue was not detected during the dealership’s inspection. If it had worsened, it could have led to a serious safety situation. I had to spend $450 today to repair what appears to be a manufacturing-related defect. I respectfully request that this matter be escalated and that my claim for reimbursement be reviewed. I would appreciate your assistance in helping me pursue compensation for this expense.
ENGINE Feb 4, 2026
My family and I were returning home from vacation in another state, and while we were driving on the interstate, an alarm popped up on the DTC stating ruduced engine power. I tried to start slowing down so I could take the next off ramp and could not push the brake pedal in. I had absolutely no brakes trying to slow down from interstate speed. I was able to pull into a gas station parking lot while avoiding other vehicles. I was very lucky not to get in an accident. I had to have it towed to the nearest service center and was charged nearly $4000 for repair. The car has not ran right since we recieved it back. I called them back to let them know and was told the only way I would not have to pay to have it looked at was to bring it back to them. That shop was four and a half hours away from my house. The car was less than twenty miles out of the warranty when it broke down (nine miles to be exact), then they lied on the the paperwork and put the milage after they test drove it.
SERVICE BRAKES Feb 4, 2026
My family and I were returning home from vacation in another state, and while we were driving on the interstate, an alarm popped up on the DTC stating ruduced engine power. I tried to start slowing down so I could take the next off ramp and could not push the brake pedal in. I had absolutely no brakes trying to slow down from interstate speed. I was able to pull into a gas station parking lot while avoiding other vehicles. I was very lucky not to get in an accident. I had to have it towed to the nearest service center and was charged nearly $4000 for repair. The car has not ran right since we recieved it back. I called them back to let them know and was told the only way I would not have to pay to have it looked at was to bring it back to them. That shop was four and a half hours away from my house. The car was less than twenty miles out of the warranty when it broke down (nine miles to be exact), then they lied on the the paperwork and put the milage after they test drove it.
ENGINE Jan 13, 2026
Vehicle was started for the second time that day on 1/5/26 and the engine light was on. I drove the vehicle to an auto parts store to have them check it with an OBD-II scanner. It had code P050F. I had no idea how serious this issue could be at the time. I made an appt with the GMC dealership and dropped it off the evening of 1/6/26. They said there was a software anomaly in the engine control module and needed to be reprogrammed. I paid the $200 diagnostic fee for them to reprogram it. I learned that this anomaly could have caused my brakes to not work while driving it. I had been driving the vehicle back and forth to work until I dropped it off. This issue could have caused serious harm or death to myself and others. While researching online, I've seen that other vehicles have had safety recalls and additional warranties added for these issues, but my vehicle isn't included in this.
POWER TRAIN Jan 13, 2026
Vehicle was started for the second time that day on 1/5/26 and the engine light was on. I drove the vehicle to an auto parts store to have them check it with an OBD-II scanner. It had code P050F. I had no idea how serious this issue could be at the time. I made an appt with the GMC dealership and dropped it off the evening of 1/6/26. They said there was a software anomaly in the engine control module and needed to be reprogrammed. I paid the $200 diagnostic fee for them to reprogram it. I learned that this anomaly could have caused my brakes to not work while driving it. I had been driving the vehicle back and forth to work until I dropped it off. This issue could have caused serious harm or death to myself and others. While researching online, I've seen that other vehicles have had safety recalls and additional warranties added for these issues, but my vehicle isn't included in this.
SERVICE BRAKES Jan 13, 2026
Vehicle was started for the second time that day on 1/5/26 and the engine light was on. I drove the vehicle to an auto parts store to have them check it with an OBD-II scanner. It had code P050F. I had no idea how serious this issue could be at the time. I made an appt with the GMC dealership and dropped it off the evening of 1/6/26. They said there was a software anomaly in the engine control module and needed to be reprogrammed. I paid the $200 diagnostic fee for them to reprogram it. I learned that this anomaly could have caused my brakes to not work while driving it. I had been driving the vehicle back and forth to work until I dropped it off. This issue could have caused serious harm or death to myself and others. While researching online, I've seen that other vehicles have had safety recalls and additional warranties added for these issues, but my vehicle isn't included in this.
POWER TRAIN Jan 10, 2026
Drove car approximately 15 miles. Parked car. Car would not turn off. Message- Transmission/Park. Wouldn't Car stayed neutral. Had to call wecker to take dealership. ... Diagnostic Solenoid Valve Body faulty.... 2019 Terrain Miles 91669. Is there recall. Have more reports of issue. Should this happen with a well maintained vehicle All maintenance updated to date.
FUEL/PROPULSION SYSTEM Jan 10, 2026
Drove car approximately 15 miles. Parked car. Car would not turn off. Message- Transmission/Park. Wouldn't Car stayed neutral. Had to call wecker to take dealership. ... Diagnostic Solenoid Valve Body faulty.... 2019 Terrain Miles 91669. Is there recall. Have more reports of issue. Should this happen with a well maintained vehicle All maintenance updated to date.
ENGINE Jan 10, 2026
Drove car approximately 15 miles. Parked car. Car would not turn off. Message- Transmission/Park. Wouldn't Car stayed neutral. Had to call wecker to take dealership. ... Diagnostic Solenoid Valve Body faulty.... 2019 Terrain Miles 91669. Is there recall. Have more reports of issue. Should this happen with a well maintained vehicle All maintenance updated to date.
SERVICE BRAKES Dec 16, 2025
Failure of the cam driven vacuum pump causing brake failure. Leading to a hard brake pedal which increases risk of a crash. Debris from the broken vacuum pump can fall down into the engine causing a catastrophic failure of the engine needing a replacement. This happens with little to no warning. Warranty companies will not pay to repair the known issue. A recall needs to be issued for this to provide a fix. This is a family suv and I do not feel safe putting my children in a vehicle that can endanger their lives and safety.
ELECTRICAL SYSTEM Dec 5, 2025
I bought this Terrain brand new from Betten Baker Chevrolet in Muskegon Mi in 2019 with 500 miles. That same year we had transmission Slippage causing it to slip out of gear then slam back into gear while driving. I took it to the dealer to have it looked at. They did nothing and informed me it was known by the manufacturer that this was an issue. I then had to bring it back for electrical issues as the lights would all start going off in the cab including dome lights and shift buttons. All key fob would not be recognized by the car and would have to be reprogrammed counting 5 times now. Now I am sitting at just oflver 100,000 miles and what I thought was going to be a simple spark plug change gas turned into a complete motor failure. did an oil change and there was no oil in it. The turbo was replaced and now the engine started making a lot of rattling noises and just stopped. the dash says service transmission, ECS, Extremely low battery voltage and has jost die after oil started pouring out the bottom of the car. It is now sitting at the dealership service department where I was told by am employee there that they have been seeing them come in at 150,000 miles for complete rebuilds and mine was early. let me tell you that this car isn't even paid off yet. And the 2006 Ram 1500 is more reliable.
POWER TRAIN Dec 5, 2025
I bought this Terrain brand new from Betten Baker Chevrolet in Muskegon Mi in 2019 with 500 miles. That same year we had transmission Slippage causing it to slip out of gear then slam back into gear while driving. I took it to the dealer to have it looked at. They did nothing and informed me it was known by the manufacturer that this was an issue. I then had to bring it back for electrical issues as the lights would all start going off in the cab including dome lights and shift buttons. All key fob would not be recognized by the car and would have to be reprogrammed counting 5 times now. Now I am sitting at just oflver 100,000 miles and what I thought was going to be a simple spark plug change gas turned into a complete motor failure. did an oil change and there was no oil in it. The turbo was replaced and now the engine started making a lot of rattling noises and just stopped. the dash says service transmission, ECS, Extremely low battery voltage and has jost die after oil started pouring out the bottom of the car. It is now sitting at the dealership service department where I was told by am employee there that they have been seeing them come in at 150,000 miles for complete rebuilds and mine was early. let me tell you that this car isn't even paid off yet. And the 2006 Ram 1500 is more reliable.
ENGINE Dec 5, 2025
I bought this Terrain brand new from Betten Baker Chevrolet in Muskegon Mi in 2019 with 500 miles. That same year we had transmission Slippage causing it to slip out of gear then slam back into gear while driving. I took it to the dealer to have it looked at. They did nothing and informed me it was known by the manufacturer that this was an issue. I then had to bring it back for electrical issues as the lights would all start going off in the cab including dome lights and shift buttons. All key fob would not be recognized by the car and would have to be reprogrammed counting 5 times now. Now I am sitting at just oflver 100,000 miles and what I thought was going to be a simple spark plug change gas turned into a complete motor failure. did an oil change and there was no oil in it. The turbo was replaced and now the engine started making a lot of rattling noises and just stopped. the dash says service transmission, ECS, Extremely low battery voltage and has jost die after oil started pouring out the bottom of the car. It is now sitting at the dealership service department where I was told by am employee there that they have been seeing them come in at 150,000 miles for complete rebuilds and mine was early. let me tell you that this car isn't even paid off yet. And the 2006 Ram 1500 is more reliable.
ENGINE Nov 11, 2025
Vehicle has had check engine light and engine reduced power flicking on and off for months, randomly reducing power on highway or nearly causing accidents. Brought car to GMC dealer, they said it was underboost code and needed new turbo. Paid over 7,000$ for repair. Next morning, same issue still was happening. I believe my vehicle has EMISSIONS recall issue “N192271200 Charge Air Cooler Disconnect at Throttle Body” but GM has not properly attached my vin number for this recall repair. I have poured thousands into repairs out of pocket and the same issue still persists. I believe strongly the recall emission issue is the problem and should be on my vin. Vehicle has been to dealer 3 times in the past 2 weeks, issue has not been fixed. Improperly diagnosed, random repairs made not fixing actual issue.
ELECTRICAL SYSTEM Nov 11, 2025
Vehicle has had check engine light and engine reduced power flicking on and off for months, randomly reducing power on highway or nearly causing accidents. Brought car to GMC dealer, they said it was underboost code and needed new turbo. Paid over 7,000$ for repair. Next morning, same issue still was happening. I believe my vehicle has EMISSIONS recall issue “N192271200 Charge Air Cooler Disconnect at Throttle Body” but GM has not properly attached my vin number for this recall repair. I have poured thousands into repairs out of pocket and the same issue still persists. I believe strongly the recall emission issue is the problem and should be on my vin. Vehicle has been to dealer 3 times in the past 2 weeks, issue has not been fixed. Improperly diagnosed, random repairs made not fixing actual issue.
UNKNOWN OR OTHER Nov 11, 2025
Vehicle has had check engine light and engine reduced power flicking on and off for months, randomly reducing power on highway or nearly causing accidents. Brought car to GMC dealer, they said it was underboost code and needed new turbo. Paid over 7,000$ for repair. Next morning, same issue still was happening. I believe my vehicle has EMISSIONS recall issue “N192271200 Charge Air Cooler Disconnect at Throttle Body” but GM has not properly attached my vin number for this recall repair. I have poured thousands into repairs out of pocket and the same issue still persists. I believe strongly the recall emission issue is the problem and should be on my vin. Vehicle has been to dealer 3 times in the past 2 weeks, issue has not been fixed. Improperly diagnosed, random repairs made not fixing actual issue.
SERVICE BRAKES Oct 21, 2025
When approaching a stop sign, the brake pedal became extremely hard I was unable to stop, and rolled through the intersection avoiding collision. I was able to slow down enough to engage the emergency brake. There are no lights on the dash.
ENGINE Oct 20, 2025
I was driving home from vacation the vehicle went into limp mode and started to run very poorly with a brake pedal that was almost impossible to push. I limped the vehicle a couple of miles to the next exit. I had the car trailered home and taken to a service center the following Monday. They inspected the vehicle and found the vacuum pump had failed and caused what was described as “catastrophic engine failure.” They are now saying it needs a full motor replacement due to the widespread and severe damage. This is not the first time this pump has been an issue or supposed issue. About a year before this incident a month after we bought the vehicle in used condition from a GM dealership it started making a noise. We took it back to see if they could help us out being that it was recently purchased and they diagnosed it as the vacuum pump making the noise. They wanted almost $800.00 to replace it. I googled a video on how to fix it and found the cost of the part. The part itself is between $75-$90 from local and name brand parts stores. I paid the $250 diagnostic fee and took it somewhere else for a second opinion. The GM dealership pushed hard for the vacuum pump replacement and told me it was a well known issue for that part on that motor in many different makes and models. They said they recommend you change that mechanical part out every 80k miles or so and that you do not go by what the owners manual says for oil changes which is 5k miles and instead do that every 3k miles. That should not be “preventative maintenance.” That is a manufacturer issue. This should be a recall on the pump. I again did research and this vacuum pump is a known issue. You can find endless examples and discussions about it. It turned out not to be the pump originally that was making the noise saving me $800. The service center that has it now has all the pictures and pieces to show it’s failure and damage. It’s unsafe for something $85 dollars to cause that while driving at any time.
ENGINE Oct 16, 2025
The contact owns a 2019 GMC Terrain. The contact stated that while driving at an undisclosed speed, the vehicle hesitated, with the check engine warning light illuminated. The contact stated that the warning light turned off after approximately three miles of driving. The contact also stated that the vehicle experienced abnormal RPM fluctuations while driving. The vehicle was taken to an independent mechanic, where it was diagnosed; however, the diagnostic information was not provided to the contact. The vehicle was not repaired. The vehicle was then taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 117,951.
SERVICE BRAKES Oct 12, 2025
Driving approximately 70mph on interstate. Came to a slight hill, gently applied brake pressure, brakes become hard to apply/would not apply. After diagnostics, found Brake Vacuum Pump with damaged fins.
ENGINE Oct 12, 2025
Driving approximately 70mph on interstate. Came to a slight hill, gently applied brake pressure, brakes become hard to apply/would not apply. After diagnostics, found Brake Vacuum Pump with damaged fins.
UNKNOWN OR OTHER Oct 6, 2025
We have been having varying issues with this GMC, and have found numerous others with the same issue. Vacuum pump went out while driving. Thankfully I was not going very fast and it stopped prior to hitting someone. This is a known issue, yet no recall from GMC. Vacuum pump is said to have been failing causing other engine and transmission issues that can never be "re-created" for the vehicle to be fixed.
SERVICE BRAKES Oct 6, 2025
We have been having varying issues with this GMC, and have found numerous others with the same issue. Vacuum pump went out while driving. Thankfully I was not going very fast and it stopped prior to hitting someone. This is a known issue, yet no recall from GMC. Vacuum pump is said to have been failing causing other engine and transmission issues that can never be "re-created" for the vehicle to be fixed.
SERVICE BRAKES Oct 4, 2025
I was backing out of the driveway, and it was extremely hard to brake enough to stop the car. I immediately parked back into the driveway. I had to stand on the brake to completely stop. Vacuum pump was completely busted and in many pieces.
SUSPENSION Sep 24, 2025
Recently experience rear differential binding with vehicle resulting in an accident.
Crash
POWER TRAIN Sep 22, 2025
Vehicle struggles to shift from low gears; seems to completely miss 3rd gear. Codes from maintenance indicate TCC slip
FUEL/PROPULSION SYSTEM Sep 22, 2025
Vehicle struggles to shift from low gears; seems to completely miss 3rd gear. Codes from maintenance indicate TCC slip
VEHICLE SPEED CONTROL Sep 22, 2025
Vehicle struggles to shift from low gears; seems to completely miss 3rd gear. Codes from maintenance indicate TCC slip
SERVICE BRAKES Sep 10, 2025
While working out of town for work my engine light started flashing and the dash lights went nuts. My brakes were nonexistent and were hard as a rock. I had zero warning as to what happened. Working 3 hours away from home the car had to be towed and I was informed the engine code came back as my cam shaft. Took it to the dealer as Gm has a bulletin put out. I didn’t know what that meant. Long story short and 3000.00 dollars later I find out that the vacuum pump exploded which cause the cam shaft to fail. I was out of work for almost a month. There is a recall for almost all vehicles from this year but not the 2019 terrain even though it contains the same vacuum pump as all the recalled makes and models. Vacuum pump, cam shaft, oil pan, oil pump had to all be replaced at under 100,000 highway miles. Someone needs to address this problem.
POWER TRAIN Sep 10, 2025
While working out of town for work my engine light started flashing and the dash lights went nuts. My brakes were nonexistent and were hard as a rock. I had zero warning as to what happened. Working 3 hours away from home the car had to be towed and I was informed the engine code came back as my cam shaft. Took it to the dealer as Gm has a bulletin put out. I didn’t know what that meant. Long story short and 3000.00 dollars later I find out that the vacuum pump exploded which cause the cam shaft to fail. I was out of work for almost a month. There is a recall for almost all vehicles from this year but not the 2019 terrain even though it contains the same vacuum pump as all the recalled makes and models. Vacuum pump, cam shaft, oil pan, oil pump had to all be replaced at under 100,000 highway miles. Someone needs to address this problem.
ENGINE Sep 10, 2025
While working out of town for work my engine light started flashing and the dash lights went nuts. My brakes were nonexistent and were hard as a rock. I had zero warning as to what happened. Working 3 hours away from home the car had to be towed and I was informed the engine code came back as my cam shaft. Took it to the dealer as Gm has a bulletin put out. I didn’t know what that meant. Long story short and 3000.00 dollars later I find out that the vacuum pump exploded which cause the cam shaft to fail. I was out of work for almost a month. There is a recall for almost all vehicles from this year but not the 2019 terrain even though it contains the same vacuum pump as all the recalled makes and models. Vacuum pump, cam shaft, oil pan, oil pump had to all be replaced at under 100,000 highway miles. Someone needs to address this problem.
UNKNOWN OR OTHER Sep 7, 2025
Two weeks ago I was driving on the highway. My car felt fine. No warning light the dashboard. Suddenly I receive a notification on my dash stating “engine speed reduced” and my check engine light went on. My car at this point still feels fine, not shaking, no smoke, etc. I’m on the highway and not in a safe position to pull over. 2 minutes later I receive another notification on my dash stating “service breaks”. I immediately tap my brakes to check and they are stiff. I let off the gas as I was approaching the exit and begin pumping my brakes. They continue to be stiff. Luckily there was no one I front of me as this exit led to a rotary. I was able to coast around the rotary and into a parking lot where I attempted to push the E- break which did not work. My steering tightened and then my car died. I have the car towed to GMC where I bought the vehicle. Am told I will be charged a diagnostic fee and they will let me know what they find before repairs are made. I receive a call back the following day stating “the vacuum pump exploded causing you to loose brakes”. I was told “the vacuum pump and repairs would be about $1,200. BUT they could not guarantee that once the vacuum pump was removed, there wouldn’t be more debris and destruction to the cam shaft and engine”. We asked they continue with the diagnostics and check the engine for debris. We receive a call back stating “the vacuum pump exploded and there are shards of medal debris in your engine”. Recommendations are that I need a new engine as "the vacuum pump explosion caused catastrophic damage to the engine". My safety and the safety of other innocent drivers on the highway were put in extreme danger! I lost all break control, power steering, and emergency break control. I had minutes from the time the first warning alerted to the time I lost complete control of the car. This is a known issue with GM Motors specifically made between 2016-2019.
SERVICE BRAKES Sep 7, 2025
Two weeks ago I was driving on the highway. My car felt fine. No warning light the dashboard. Suddenly I receive a notification on my dash stating “engine speed reduced” and my check engine light went on. My car at this point still feels fine, not shaking, no smoke, etc. I’m on the highway and not in a safe position to pull over. 2 minutes later I receive another notification on my dash stating “service breaks”. I immediately tap my brakes to check and they are stiff. I let off the gas as I was approaching the exit and begin pumping my brakes. They continue to be stiff. Luckily there was no one I front of me as this exit led to a rotary. I was able to coast around the rotary and into a parking lot where I attempted to push the E- break which did not work. My steering tightened and then my car died. I have the car towed to GMC where I bought the vehicle. Am told I will be charged a diagnostic fee and they will let me know what they find before repairs are made. I receive a call back the following day stating “the vacuum pump exploded causing you to loose brakes”. I was told “the vacuum pump and repairs would be about $1,200. BUT they could not guarantee that once the vacuum pump was removed, there wouldn’t be more debris and destruction to the cam shaft and engine”. We asked they continue with the diagnostics and check the engine for debris. We receive a call back stating “the vacuum pump exploded and there are shards of medal debris in your engine”. Recommendations are that I need a new engine as "the vacuum pump explosion caused catastrophic damage to the engine". My safety and the safety of other innocent drivers on the highway were put in extreme danger! I lost all break control, power steering, and emergency break control. I had minutes from the time the first warning alerted to the time I lost complete control of the car. This is a known issue with GM Motors specifically made between 2016-2019.
ENGINE Sep 7, 2025
Two weeks ago I was driving on the highway. My car felt fine. No warning light the dashboard. Suddenly I receive a notification on my dash stating “engine speed reduced” and my check engine light went on. My car at this point still feels fine, not shaking, no smoke, etc. I’m on the highway and not in a safe position to pull over. 2 minutes later I receive another notification on my dash stating “service breaks”. I immediately tap my brakes to check and they are stiff. I let off the gas as I was approaching the exit and begin pumping my brakes. They continue to be stiff. Luckily there was no one I front of me as this exit led to a rotary. I was able to coast around the rotary and into a parking lot where I attempted to push the E- break which did not work. My steering tightened and then my car died. I have the car towed to GMC where I bought the vehicle. Am told I will be charged a diagnostic fee and they will let me know what they find before repairs are made. I receive a call back the following day stating “the vacuum pump exploded causing you to loose brakes”. I was told “the vacuum pump and repairs would be about $1,200. BUT they could not guarantee that once the vacuum pump was removed, there wouldn’t be more debris and destruction to the cam shaft and engine”. We asked they continue with the diagnostics and check the engine for debris. We receive a call back stating “the vacuum pump exploded and there are shards of medal debris in your engine”. Recommendations are that I need a new engine as "the vacuum pump explosion caused catastrophic damage to the engine". My safety and the safety of other innocent drivers on the highway were put in extreme danger! I lost all break control, power steering, and emergency break control. I had minutes from the time the first warning alerted to the time I lost complete control of the car. This is a known issue with GM Motors specifically made between 2016-2019.
FUEL/PROPULSION SYSTEM Aug 31, 2025
While driving the vehicle the car went into limp mode and the back brakes stopped working. The car had to be drifted into a parking lot. The vacuum pump malfunctioned and has damaged the engine. If it was me in the driver seat instead of my partner, the incident would’ve 100% been an accident. The car was really unable to be controlled and we just happened to have that space that was empty to turn into. The car gave code when this happened. When getting a tow the car also wouldn’t take itself out of park or start to go into neutral to move the car to get it towed. Nothing is working with each other anymore and we were on a busy road of people when our brakes just went out.
ENGINE Aug 31, 2025
While driving the vehicle the car went into limp mode and the back brakes stopped working. The car had to be drifted into a parking lot. The vacuum pump malfunctioned and has damaged the engine. If it was me in the driver seat instead of my partner, the incident would’ve 100% been an accident. The car was really unable to be controlled and we just happened to have that space that was empty to turn into. The car gave code when this happened. When getting a tow the car also wouldn’t take itself out of park or start to go into neutral to move the car to get it towed. Nothing is working with each other anymore and we were on a busy road of people when our brakes just went out.
SERVICE BRAKES Aug 31, 2025
While driving the vehicle the car went into limp mode and the back brakes stopped working. The car had to be drifted into a parking lot. The vacuum pump malfunctioned and has damaged the engine. If it was me in the driver seat instead of my partner, the incident would’ve 100% been an accident. The car was really unable to be controlled and we just happened to have that space that was empty to turn into. The car gave code when this happened. When getting a tow the car also wouldn’t take itself out of park or start to go into neutral to move the car to get it towed. Nothing is working with each other anymore and we were on a busy road of people when our brakes just went out.
POWER TRAIN Aug 25, 2025
The GMC Terrain P187E transmission code indicates a problem with the transmission senor or shift interlock. It prevented our car from shifting into park. The car won't start now. We had to disconnect the battery because the car would not stop beeping. Milage is only 22000 miles and we have owned it for less then 2 months. It is a 9 speed transmission which I understand this to be an on going issue with this transmission.
SERVICE BRAKES Aug 15, 2025
Brake vacuum pump premature failure. As you see GMC, terrains, in Equinox, I have an issue, while the engine it's on while driving etc, if this bark fails, you will have an issue I'm trying to stop. This is a known problem or GM. And as of now, they have not come out with a solution or a recall for this problem. This problem has caused many customers. To lose thousands of dollars, he repairs. I'm not covered by the warranty. This should be addressed and repaired as soon as possible as it may cause someone else to lose their life. Second problem is the 9 speed transmission transmission lack power when trying to gain speed as you enter the highway. Lastly they blamed the selenoids etc. Lastly the pulley belt retention broke down premature with only 68k miles. This is an ongoing problem gm is well aware and tries to hide or fix. When someone buys a vehicle we expect to last longer than 100k miles.
UNKNOWN OR OTHER Aug 15, 2025
Back up camera just started showing a blue screen with message that stated service back up camera. No accident, has not been to dealership. Just started 8/15/2025. No warning given.
POWER TRAIN Aug 15, 2025
Brake vacuum pump premature failure. As you see GMC, terrains, in Equinox, I have an issue, while the engine it's on while driving etc, if this bark fails, you will have an issue I'm trying to stop. This is a known problem or GM. And as of now, they have not come out with a solution or a recall for this problem. This problem has caused many customers. To lose thousands of dollars, he repairs. I'm not covered by the warranty. This should be addressed and repaired as soon as possible as it may cause someone else to lose their life. Second problem is the 9 speed transmission transmission lack power when trying to gain speed as you enter the highway. Lastly they blamed the selenoids etc. Lastly the pulley belt retention broke down premature with only 68k miles. This is an ongoing problem gm is well aware and tries to hide or fix. When someone buys a vehicle we expect to last longer than 100k miles.
ELECTRICAL SYSTEM Aug 15, 2025
Back up camera just started showing a blue screen with message that stated service back up camera. No accident, has not been to dealership. Just started 8/15/2025. No warning given.