2001 GENERAL COACH CITATION
1 recalls — 1 complaints
03V450000 Nov 12, 2003
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING A... Read more
Consequence
AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy
SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN F... Read more
Complaint Statistics
1 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 1 |
ELECTRICAL SYSTEM
Dec 19, 2003
Incident date: Dec 19, 2003
CONSUMER RECEIVED A RECALL LETTER ON THE MICROWAVE SAMSUN MODEL MR5491G. THE RECALL LETTER INDICATED A PHONE NUMBER TO CALL TO ARRANGE FOR A TECHNICIAN TO FIX MICROWAVE. CONSUMER HAD TO DRIVE 75 MILES FROM WHERE HE RESIDED. VEHICLE HAD ALREADY BEEN WINTERIZED AND COST A LOT MONEY. *AK
GENERAL COACH CITATION — All Years Overview
Complete safety history for the GENERAL COACH CITATION across all model years (2001–2008).
7
Total Recalls
1
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths