2016 GEM E6

3 recalls, 0 complaints - 32 TSBs

18V484000 Jul 19, 2018
ELECTRICAL SYSTEM
Defect Description
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD vehicles. The drive mode switch can send an incorrect signal, causing the vehicle to become inoperative or go in the opposite direction than intended.
Consequence
If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
Remedy
Polaris will notify owners, and dealers will replace the drive mode system with one that has separate inputs for each position (forward, neutral and reverse), free of charge. The recall began November 28, 2018. Owners may contact Polaris customer service at 1-855-863-2284. Note: This recall super... Read more
2,110 vehicles affected
Manufacturer: Polaris Industries, Inc.
17V279000 Apr 26, 2017
WHEELS:LUGS/NUTS/BOLTS/STUDS
Defect Description
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles, equipped with steel wheels. The lug nuts on the front wheels may loosen, potentially resulting in a front wheel detaching from the vehicle.
Consequence
If a wheel separates from the vehicle, it can increase the risk of a crash.
Remedy
GEM will notify owners, and dealers will replace the lug nuts, and inspect the wheels. The recall began June 8, 2017. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-17-01.
1,254 vehicles affected
Manufacturer: Polaris Industries, Inc.
16V884000 Dec 8, 2016
ELECTRICAL SYSTEM
Defect Description
Polaris Industries, Inc. (Polaris) is recalling certain 2016-2017 GEM E2, E4, E6, and ELXD electric vehicles manufactured May 29, 2015, to November 18, 2016. The drive mode switch can send an incorrect signal, causing the vehicle to go in the opposite direction than intended.
Consequence
If the operator intends to go forward, but the vehicle reverses instead, there would be an increased risk of a crash.
Remedy
Polaris will notify owners, and dealers will replace the drive switch, free of charge. The recall began on December 28, 2016. Owners may contact GEM Consumer Service Department at 1-855-743-3436. Polaris' number for this recall is L-16-01.
1,644 vehicles affected
Manufacturer: Polaris Industries, Inc.

No complaints found for this vehicle.

Technical Service Bulletins, 2016 GEM E6

32 manufacturer communications from 24 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM15
350000 EQUIPMENT5
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL4
160000 STRUCTURE2
356000 EQUIPMENT ADAPTIVE/MOBILITY2
060000 ENGINE AND ENGINE COOLING1
120000 EXTERIOR LIGHTING1
010000 STEERING1
L-21-01 FAQ Jul 29, 2021
110000 ELECTRICAL SYSTEM
FAQ regarding the L-21-01 Service Bulletin.
L-21-01 Jul 29, 2021
110000 ELECTRICAL SYSTEM
Some 2016-2021 GEM vehicles built with Fast Chargers (3 kW or 6 kW) may experience a premature failure to the charger itself, if a short circuit occurs on the vehicle.
L-21-01 Email Jul 29, 2021
110000 ELECTRICAL SYSTEM
Email to dealers about L-21-01 Service Bulletin.
L-20-09-01 Sep 17, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
GEM has released this Team Tip to inform dealers that a BMC software update has been released which improves the reliability of the BMC.
L-20-09-01 Sep 17, 2020
350000 EQUIPMENT
GEM has released this Team Tip to inform dealers that a BMC software update has been released which improves the reliability of the BMC.
L-20-09-01 Sep 17, 2020
110000 ELECTRICAL SYSTEM
GEM has released this Team Tip to inform dealers that a BMC software update has been released which improves the reliability of the BMC.
L-19-01 Aug 14, 2019
060000 ENGINE AND ENGINE COOLING
Some 2016-2018 GEM vehicles built with the 500W DC/DC converter have exhibited premature failure of the component, including some thermal-related damage. To address this concern, GEM is releasing this Service Bulletin for dealers to remove
L-18-04-01 R02 Mar 28, 2019
110000 ELECTRICAL SYSTEM
GEM has observed instances where customers operating in cold weather are reporting vehicles slowing down at a higher state of charge, as if batteries are low. This Team Tip was released to inform dealers that there is a Polaris BMC reflash
L-18-01 R02 Jan 31, 2019
110000 ELECTRICAL SYSTEM
GEM has determined that the Polaris BMC on 2016-2018 GEM vehicles is performing tasks during off-time that can potentially drain the constant 12v supply.
L-18-10-02 Oct 30, 2018
030000 BRAKES (PWS)
GEM has identified some 2016-2018 vehicles that have an improperly adjusted brake master cylinder push-rod. GEM is releasing this Team Tip to inform dealers that the service manual has been updated with the proper brake pedal adjustment pr
L-18-04-01 R01 Apr 18, 2018
110000 ELECTRICAL SYSTEM
GEM has observed instances where customers operating in cold weather are reporting vehicles slowing down at a higher state of charge, as if batteries are low. This Team Tip was released to inform dealers of cold weather effects on battery
L-18-04-02 Apr 18, 2018
110000 ELECTRICAL SYSTEM
GEM has seen some vehicles display the incorrect state of charge when the factory-installed option cab heater is used. GEM is releasing this Team Tip to inform dealers that some vehicles may have left the factory with the heatera??s grou
L-17-04 R02 Apr 5, 2018
350000 EQUIPMENT
Some 2016-2018 GEM vehicles have exhibited premature motor controller failures due to water ingress. To address this concern, GEM is releasing this Service Bulletin for dealers to relocate the motor controller and install a thermoform cover
L-17-04 R02 Apr 5, 2018
110000 ELECTRICAL SYSTEM
Some 2016-2018 GEM vehicles have exhibited premature motor controller failures due to water ingress. To address this concern, GEM is releasing this Service Bulletin for dealers to relocate the motor controller and install a thermoform cover
L-18-01 R01 Feb 27, 2018
110000 ELECTRICAL SYSTEM
GEM has determined that the BMC on 2016-2018 GEM vehicles built before January 23, 2018 is performing tasks during off-time that can potentially drain the constant 12v supply.
L-18-01-B R01 Feb 27, 2018
110000 ELECTRICAL SYSTEM
GEM has determined that the BMC on 2016-2018 GEM vehicles built before January 23, 2018 is performing tasks during off-time that can potentially drain the constant 12v supply.
L-18-01-B R01 Feb 27, 2018
350000 EQUIPMENT
GEM has determined that the BMC on 2016-2018 GEM vehicles built before January 23, 2018 is performing tasks during off-time that can potentially drain the constant 12v supply.
L-18-01-B R01 Feb 27, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
GEM has determined that the BMC on 2016-2018 GEM vehicles built before January 23, 2018 is performing tasks during off-time that can potentially drain the constant 12v supply.
L-18-01-01 Jan 31, 2018
110000 ELECTRICAL SYSTEM
GEM has released this Team Tip to inform dealers that Digital Wrench now has a new Motor Controller Update procedure. There was a change made to the temp sensor on the GEM motors which requires a specific calibration of the motor controller
L-17-04 R01 Oct 11, 2017
110000 ELECTRICAL SYSTEM
Some 2016-2018 GEM vehicles have exhibited premature motor controller failures due to water ingress. To address this concern, GEM is releasing this Service Bulletin for dealers to relocate the motor controller and install a thermoform cover
L-17-03 R01 Oct 11, 2017
110000 ELECTRICAL SYSTEM
Some 2016 - 2018 GEM vehicles equipped with halogen headlights have exhibited failures of the headlight switch on the LH stalk assembly. To address this concern, dealers should update affected vehicles with LED headlights and LH switch as d
L-17-03 R01 Oct 11, 2017
120000 EXTERIOR LIGHTING
Some 2016 - 2018 GEM vehicles equipped with halogen headlights have exhibited failures of the headlight switch on the LH stalk assembly. To address this concern, dealers should update affected vehicles with LED headlights and LH switch as d
L-17-03 R01 Oct 11, 2017
350000 EQUIPMENT
Some 2016 - 2018 GEM vehicles equipped with halogen headlights have exhibited failures of the headlight switch on the LH stalk assembly. To address this concern, dealers should update affected vehicles with LED headlights and LH switch as d
L-17-10-01 Oct 11, 2017
160000 STRUCTURE
Some GEM vehicles built before 3/10/2017 equipped with full doors have been experiencing water entering the cab. This team tip has been released to help dealers order the correct door seal kit for affected GEM vehicles. Door seal kits are a
L-17-10-02 Oct 11, 2017
010000 STEERING
Polaris has identified that some GEM vehicles were manufactured with improper steering wheel alignment. This team tip is to inform dealers of an updated procedure in the service manual to show an easier and alternative method to remove and
L-17-04 R01 Oct 11, 2017
350000 EQUIPMENT
Some 2016-2018 GEM vehicles have exhibited premature motor controller failures due to water ingress. To address this concern, GEM is releasing this Service Bulletin for dealers to relocate the motor controller and install a thermoform cover
L-17-06-01 Jun 20, 2017
160000 STRUCTURE
This team tip has been released to clearly define Polarisa?? expectations when filing a warranty claim related to GEM shipping damage. In the event that damage occurs during the shipping process, it is critical to adhere to the claim steps
SAF-16-01 Aug 16, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.
L-16-06-01 Jun 15, 2016
110000 ELECTRICAL SYSTEM
GEM has received reports of some 2016 GEM vehicles intermittently displaying an incorrect state of charge after charging and use.
G-15-12-01 R03 Feb 26, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience t
G-15-12-01 R02 Jan 15, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspecti
G-15-12-01 R01 Dec 10, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and PCDX training.

GEM E6 - All Years Overview

Complete safety history for the GEM E6 across all model years (2009, 2025).

18 Total Recalls
0 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

GEM E6 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2025 2 0 View
2024 2 0 View
2023 1 0 View
2022 1 0 View
2017 3 0 View
2016 (current) 3 0
2015 1 0 View
2013 1 0 View
2012 1 0 View
2011 1 0 View
2010 1 0 View
2009 1 0 View

Other GEM Models

Model Recalls Complaints
825 0 0 View
E-825 0 0 View
E2 0 0 View
E2 XLD 0 0 View
E2L 0 0 View
E2S 0 0 View
E4 0 0 View
E4S 0 0 View