2012 GEM E2
2 recalls, 0 complaints - 4 TSBs
18V485000 Jul 19, 2018
STRUCTURE:FRAME AND MEMBERS
Defect Description
Polaris Industries, Inc. (Polaris) is recalling certain 2011-2016 GEM E2, E2L, ELXD, and EL electric vehicles. The lower main frame tube may crack which can result in failure of the secondary upper cab frame.
Consequence
If the upper cab frame fails, it can increase the risk of injury or crash.
Remedy
Polaris will notify owners, and dealers will install an additional frame brace to the lower frame tubes, free of charge. The recall began December 18, 2018. Owners may contact Polaris customer service at 1-855-743-3436. Polaris' number for this recall is L-18-03.
13V003000 Jan 4, 2013
PARKING BRAKE
Defect Description
Polaris is recalling certain model year 2010-2013 Global Electric Motorcars manufactured from January 14, 2010, through November 23, 2012. The parking brake has mechanical components which may wear prematurely and prevent the brake from engaging.
Consequence
If the parking brake fails to engage while parking, the driver may not be able to prevent the vehicle from rolling away after exiting the vehicle, increasing the risk of a vehicle crash.
Remedy
Polaris will notify owners and dealers will replace the parking brake lever assembly free of charge. The safety recall began on January 29, 2013. Owners may contact Polaris customer service by calling 1-888-704-5290.
No complaints found for this vehicle.
Technical Service Bulletins, 2012 GEM E2
4 manufacturer communications from 3 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 1 |
| 160000 STRUCTURE | 1 |
| 220000 SEATS | 1 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 1 |
L-18-12-01
Dec 6, 2018
160000 STRUCTURE
GEM is releasing this Team Tip to inform dealers that the early model GREY Classic GEM seat assemblies have been discontinued and will be replaced with the late model BLACK Classic GEM seat assemblies. The part numbers for the BLACK Classic
L-18-12-01
Dec 6, 2018
220000 SEATS
GEM is releasing this Team Tip to inform dealers that the early model GREY Classic GEM seat assemblies have been discontinued and will be replaced with the late model BLACK Classic GEM seat assemblies. The part numbers for the BLACK Classic
L-18-04-01 R01
Apr 18, 2018
110000 ELECTRICAL SYSTEM
GEM has observed instances where customers operating in cold weather are reporting vehicles slowing down at a higher state of charge, as if batteries are low. This Team Tip was released to inform dealers of cold weather effects on battery
SAF-16-01
Aug 16, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.
GEM E2 - All Years Overview
Complete safety history for the GEM E2 across all model years (2009, 2025).
24
Total Recalls
4
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
GEM E2 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.