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2000 GEM E-825

1 recalls, 11 complaints

01V343000 Nov 7, 2001
STEERING:RACK AND PINION
Defect Description
VEHICLE DESCRIPTION: 2-AND 4-PASSENGER UTILITY (SHORT AND LONG) VEHICLES. FAILURE OF THE BALL BEARING ASSEMBLIES CAN OCCUR. WHEN THE FAILURE OCCURS, THE PINION SHAFT IS UNRESTRAINED AND IS FREE TO EXTRICATE ITSELF FROM THE BEARING HOUSING.
Consequence
THE DRIVER OF THE VEHICLE COULD LOSE STEERING CONTROL, INCREASING THE RISK OF A CRASH.
Remedy
DEALERS WILL REPLACE ALL TAB-OVER STYLE ROLTOM BEARINGS. OWNER NOTIFICATION BEGAN JANUARY 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GEM AT 701-232-2500.
5,300 vehicles affected
Manufacturer: GLOBAL ELECTRIC MOTORCARS, LLC

Complaint Statistics

11 total complaints

Top Reported Components

ComponentComplaints
STEERING:RACK AND PINION4
SUSPENSION:FRONT2
TIRES1
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)1
SEAT BELTS:FRONT:ANCHORAGE1
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM1
STEERING1
STEERING:RACK AND PINION Mar 8, 2002
CALLED DEALER ABOUT RECALL AND GOT AN APPOINTMENT, BUT DEALER DID NOT SHOW FOR APPOINTMENT. HAD TO RESCHEDULE.*AK *YD
STEERING Mar 6, 2002
Incident date: Nov 15, 2001
RECALL 01 V 343 000/STEERING: RECALL NOTICE WAS RECEIVED, WAS INFORMED TO CALL GEM 1-888/871-4367, AND THEY WOULD CALL AND LET HIM KNOW WHERE TO TAKE VEHICLE TO GET THE REPAIRS DONE. NO CALL WAS RECEIVED AT THIS TIME. SEEKING HELP FROM NHTSA IN THIS MATTER. FEEL FREE TO PROVIDE ANY FURTHER INFORM... Read more
SUSPENSION:FRONT Feb 27, 2002
Incident date: May 1, 2001
WHILE CONSUMER'S WIFE WAS DRIVING SHE LOST CONTROL OF VEHICLE. CONSUMER CONTACTED DEALER AND MANUFACTURER, A REPRESENTATIVE WAS SENT OUT TO EVALUATE THE VEHICLE AND NOTICED THE TIE ROD END FELL APART. *AK A DESCRIPTION OF MORE PROBLEMS ARE AS FOLLOWED: THE RACK AND PINION FAILED, THERE WERE R... Read more
TIRES Feb 27, 2002
Incident date: May 1, 2001
WHILE CONSUMER'S WIFE WAS DRIVING SHE LOST CONTROL OF VEHICLE. CONSUMER CONTACTED DEALER AND MANUFACTURER, A REPRESENTATIVE WAS SENT OUT TO EVALUATE THE VEHICLE AND NOTICED THE TIE ROD END FELL APART. *AK A DESCRIPTION OF MORE PROBLEMS ARE AS FOLLOWED: THE RACK AND PINION FAILED, THERE WERE R... Read more
STEERING:GEAR BOX (OTHER THAN RACK AND PINION) Feb 27, 2002
Incident date: May 1, 2001
WHILE CONSUMER'S WIFE WAS DRIVING SHE LOST CONTROL OF VEHICLE. CONSUMER CONTACTED DEALER AND MANUFACTURER, A REPRESENTATIVE WAS SENT OUT TO EVALUATE THE VEHICLE AND NOTICED THE TIE ROD END FELL APART. *AK A DESCRIPTION OF MORE PROBLEMS ARE AS FOLLOWED: THE RACK AND PINION FAILED, THERE WERE R... Read more
SEAT BELTS:FRONT:ANCHORAGE Feb 27, 2002
Incident date: May 1, 2001
FRONT SHOCK ABSORBERS HAD TO BE REPLACED DUE TO FAILURE. ALSO, CAMBER HAD TO BE ADJUSTED ONCE AGAIN. *AK FRONT END OUT OF ALIGNMENT AND ADJUSTED. REPLACED SEAT BELT. STEERING IS HARD. KING PINS ON PASSENGER SIDE SEIZED. KING PINS REPLACED. RACK AND PINION REPLACED. *TT
STEERING:RACK AND PINION Feb 27, 2002
Incident date: May 1, 2001
FRONT SHOCK ABSORBERS HAD TO BE REPLACED DUE TO FAILURE. ALSO, CAMBER HAD TO BE ADJUSTED ONCE AGAIN. *AK FRONT END OUT OF ALIGNMENT AND ADJUSTED. REPLACED SEAT BELT. STEERING IS HARD. KING PINS ON PASSENGER SIDE SEIZED. KING PINS REPLACED. RACK AND PINION REPLACED. *TT
SUSPENSION:FRONT Feb 27, 2002
Incident date: May 1, 2001
FRONT SHOCK ABSORBERS HAD TO BE REPLACED DUE TO FAILURE. ALSO, CAMBER HAD TO BE ADJUSTED ONCE AGAIN. *AK FRONT END OUT OF ALIGNMENT AND ADJUSTED. REPLACED SEAT BELT. STEERING IS HARD. KING PINS ON PASSENGER SIDE SEIZED. KING PINS REPLACED. RACK AND PINION REPLACED. *TT
STEERING:RACK AND PINION Feb 27, 2002
Incident date: May 1, 2001
WHILE DRIVING STEERING WHEEL COULD NOT BE CONTROLED DUE TO FAILURE OF RACK AND PINION, WHICH HAD TO BE REPLACED. DEALER COULD NOT STATE WHAT WAS THE CAUSE. PLEASE PROVIDE MORE INFORMATION. *AK
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM Feb 27, 2002
Incident date: Feb 26, 2002
CONSUMER NOTICED A FUEL LEAKAGE ON FUEL RAIL. HAD TAKEN VEHICLE TO DEALER FOR REPAIRS. PLEASE PROVIDE MORE INFORMATION.*AK
STEERING:RACK AND PINION Feb 4, 2002
Incident date: Jan 6, 2002
CONSUMER RECEIVED NHTSA RECALL 01V34300/ MANUFACTURER'S RECALL 01V34300 NOTICE. CALLED MANUFACTURER ABOUT REPAIR AND MANUFACTURER STATED DIDN'T HAVE ANY IDEA WHEN VEHICLE COULD BE REPAIRED. DEALER WENT OUT OF BUSINESS. *AK

GEM E-825 - All Years Overview

Complete safety history for the GEM E-825 across all model years (2000, 2001).

2 Total Recalls
12 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

GEM E-825 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2001 1 0 View
2000 (current) 1 11

Other GEM Models

Model Recalls Complaints
825 0 0 View
E2 0 0 View
E2 XLD 0 0 View
E2L 0 0 View
E2S 0 0 View
E4 0 0 View
E4S 0 0 View
E6 0 0 View