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2018 FREIGHTLINER CUSTOM CHASS XCM

1 recalls — 8 complaints — 98 TSBs

17V450000 Jul 19, 2017
FUEL SYSTEM, DIESEL
Defect Description
Daimler Trucks North America (DTNA) is recalling certain 2017-2018 Freightliner 122SD trucks, Western Star 4900 and 6900 trucks, and Freightliner Custom Chassis XCM and XCP chassis equipped with Cummins ISX15 engines. The affected engines have a fuel pump whose drive gear may slip on its drive shaf... Read more
Consequence
Failure of the fuel pump will result in a sudden engine stall with no warning, and with no ability to restart, increasing the risk of a crash.
Remedy
Cummins will send notices to the owners of the affected vehicles and Cummins dealers will replace the fuel pumps, free of charge. The recall began on September 11, 2017. Owners may contact Cummins customer service at 1-800-286-6467 or DTNA customer service at 1-800-745-8000. DTNA's number for thi... Read more
74 vehicles affected
Manufacturer: Daimler Trucks North America LLC

Complaint Statistics

8 total complaints

Top Reported Components

ComponentComplaints
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT1
STRUCTURE:BODY1
TIRES1
ENGINE1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
VEHICLE SPEED CONTROL1
ELECTRICAL SYSTEM1
ENGINE AND ENGINE COOLING1
ENGINE AND ENGINE COOLING Jun 11, 2025
Incident date: Oct 1, 2024
The contact owns a 2015 BMW Z4. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the r... Read more
VEHICLE SPEED CONTROL Jul 9, 2024
Incident date: Aug 17, 2020
The contact owns a 2023 Tesla Model Y. The contact stated while driving 35 MPH, the vehicle misread the Route 10 road sign for the speed limit sign and the vehicle decelerated to 10 MPH. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or... Read more
ELECTRICAL SYSTEM Jul 9, 2024
Incident date: Aug 17, 2020
The contact owns a 2023 Tesla Model Y. The contact stated while driving 35 MPH, the vehicle misread the Route 10 road sign for the speed limit sign and the vehicle decelerated to 10 MPH. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or... Read more
ENGINE Mar 8, 2024
Incident date: Nov 3, 2023
Complete sudden unwarned engine failure nearly causing an accident. Necessitating an engine replacement. Subsequent issues with transmission programming and alternator necessitating alternator replacement.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Mar 8, 2024
Incident date: Nov 3, 2023
Pop up display "Check Forward Safety System and Check Smart Cruise Control System" during driving on the free way with no reason. 3 month ago same thing happened. fixed that problem with re-calibration to the front sensor. But. same problem happen today. This problem is recalled in south korea... Read more
TIRES Sep 16, 2021
Incident date: Mar 21, 2018
The contact owns a 2018 FREIGHTLINER XCM. The contact stated that the valve stem stabilizers on the driver’s and passenger’s side rear tires would dislodge without warning. The contact stated that each time he noticed that the valve stems had dislodged, he would manually adjust the valve stem st... Read more
STRUCTURE:BODY Aug 20, 2020
Incident date: Aug 3, 2020
FRONT ENTRY DOOR CAME OPEN AT HIGHWAY SPEED OF 55 MPH ON, OR ABOUT AUGUST 3, 2020 FOR THE SECOND TIME. GLAD PASSENGER WAS WEARING SEAT BELT.*DT*JB
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT Jul 20, 2020
Incident date: Jul 14, 2020
TL* THE CONTACT OWNS A 2018 FREIGHTLINER (FCCC MJ106042S) MC RV. THE CONTACT STATED THAT THE WINDOW IN THE ENTRY WAY DOOR EXPLODED WITHOUT IMPACT WHILE DRIVING AND DETACHED FROM THE RV. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND REMOVED THE DEFECTIVE PART. THE VEHICLE WAS NOT TAKEN TO A DE... Read more

Technical Service Bulletins — 2018 FREIGHTLINER CUSTOM CHASS XCM

98 manufacturer communications from 91 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL42
350000 EQUIPMENT10
060000 ENGINE (PWS)8
060000 ENGINE AND ENGINE COOLING7
090000 FUEL SYSTEM, OTHER6
100000 POWER TRAIN3
080000 FUEL SYSTEM, DIESEL3
070000 FUEL SYSTEM, GASOLINE3
18SP726Rev Aug 7, 2019
350000 EQUIPMENT
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP726Rev Aug 7, 2019
080000 FUEL SYSTEM, DIESEL
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
19-008WI Aug 7, 2019
350000 EQUIPMENT
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
18SP725Rev Aug 7, 2019
060000 ENGINE (PWS)
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP725Rev Aug 7, 2019
350000 EQUIPMENT
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP725Rev Aug 7, 2019
080000 FUEL SYSTEM, DIESEL
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
DOC-1034452 Aug 5, 2019
350000 EQUIPMENT
Training Solution created by DTNA to provide guidance to customers when searching for service information for components and systems not owned by Daimler Trucks North America (DTNA).
DOC-1034433 Aug 5, 2019
020000 SUSPENSION
Service Solution provided to customers regarding certain FCCC coaches may have difficulty keeping steer axle wheels straight during front end alignment procedure.
DOC-1034433 Aug 5, 2019
010000 STEERING
Service Solution provided to customers regarding certain FCCC coaches may have difficulty keeping steer axle wheels straight during front end alignment procedure.
ICI19-028 FL788 May 24, 2019
100000 POWER TRAIN
FCCC Motorhome Chassis Rear PDMs recall bulletin
FL788 FCCC May 24, 2019
100000 POWER TRAIN
FCCC Motorhome Chassis Rear PDMs recall bulletin
FL788 May 17, 2019
100000 POWER TRAIN
FCCC Motorhome Chassis Rear PDMs recall bulletin
ICI18-032 FL788- Oct 19, 2018
160000 STRUCTURE
Interim Recall Notice FL788- FCCC Motorhome Chassis Rear PDM?s
SF554 Mar 1, 2018
350000 EQUIPMENT
SF554 FCCC Motorhome Valve Stem Stabilizers
SF554 Mar 1, 2018
351130 EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE
SF554 FCCC Motorhome Valve Stem Stabilizers
17-029 Dec 25, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Computer Hook-Up Standard Diagnostic Time Update
17CSA25 Dec 21, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
17CSA25 New Method for Uploading Diagnostic Log Files to the CSC
17CSA24 Dec 14, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
17CSA24 Holiday Schedule for the Detroit Customer Support Center
17-028 Dec 11, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OWL Enhancement Service Model Field
17CSA23r Dec 7, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
17CSA23r Detroit CSC closed December 14, 2017 from 11:15 am - 1:15 pm Eastern Time
17-027 Dec 4, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Classroom Training in 2018
17-026 Dec 4, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
17-026 Holiday Closure 2017
17TL25 Dec 1, 2017
020000 SUSPENSION
17TL25 TruckCam? Alignment System
14CSA23 Oct 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
SS1032974 Jul 11, 2017
980000 UNKNOWN OR OTHER
SS 1032974 High Oil Pressure on 2017 DTNA Vehicles Instrument Cluster Display
0525-16 May 1, 2016
353000 EQUIPMENT:ELECTRICAL
FMI 3,4,5 Digital Output 2 10 Circuit
16-011 Mar 28, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
16-010 Mar 28, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Recognition Program Suspension
16TS7 Mar 28, 2016
080000 FUEL SYSTEM, DIESEL
16TS7 Reman Diesel Particulate Filter Serial Number
16-009R Mar 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
16-009R_OWL Enhancements
16-008 Mar 21, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
New Detroit Bearing Failure Analysis Standard Diagnostic Time
16-007 Mar 7, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Canadian Warranty Parts Return Address Change
15TL20 Sep 17, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Detroit Data Summaries Application and Kits Are No Longer Available Through PDC
15-029 Sep 14, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
_Warranty Recognition Program - Coming Soon
15-028 Sep 14, 2015
060000 ENGINE AND ENGINE COOLING
_NewDetroitCoolantLineSRTs
15-028A Sep 14, 2015
060000 ENGINE AND ENGINE COOLING
15-028 New Detroit Coolant Line SRTs
15TS10 Apr 14, 2015
060000 ENGINE AND ENGINE COOLING
15TS10Rev DD Engine Platform Coolant Filter
14TL8 Oct 31, 2014
350000 EQUIPMENT
14TL8 TorcUP? Non-Impacting Torque Tool.
14-036 Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-036-DLR DTNA & JAD Highlights - Q3
14-038 Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-038 Additional Detroit Standard Repair Times
14-039 Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-039 New Detroit Standard Diagnostic Times
14-040 Oct 27, 2014
060000 ENGINE (PWS)
14-040 Additional Detroit CLOs for the Heavy Duty Engine Platform
14-040A Oct 27, 2014
060000 ENGINE (PWS)
14-040_Additional_CLOs Additional Detroit CLOs for the Heavy Duty Engine Platform
14-039A Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-039_additional_SDTs New Detroit Standard Diagnostic Times
14-038A Oct 27, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-038_New_SRTs Additional Detroit Standard Repair Times.
14WO-9 Oct 24, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14WO-9_Warranty_Access Detroit New User Warranty Access Request
14CSA22 Oct 24, 2014
114000 ELECTRICAL SYSTEM:WIRING
14CSA22 DTNA Chassis Wiring Diagrams
14TL9 Oct 23, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14TL9 Special Tool Warranty Program.
14TL7 Oct 15, 2014
354000 EQUIPMENT:MECHANICAL
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
14CSA21 Oct 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
1010-14 Oct 10, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1010-14 SPN 2623 (CPC) (GHG14)
14CSA20 Oct 10, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA20 EGR Valve Actuator Kit P/N E23539699
1009-14 Oct 9, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1009-14 SPN 5016 (ACM) (GHG14)
1008-14 Oct 8, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1008-14 SPN 3510FMI 4,7, and 8 (CPC)(GHG14)
1007-14 Oct 7, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1007-14 SPN 5016/FMI 3, 4 (ACM) (EPA10)
1006-14 Oct 6, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
1006-14 SPN 4374 (ACM) (GHG14)
1005-14 Oct 5, 2014
060000 ENGINE AND ENGINE COOLING
1005-14 Oil Coolant Module
1005-14 Oct 5, 2014
118000 ELECTRICAL SYSTEM:SOFTWARE
1005-14 Oil Coolant Module
1003-14 Oct 3, 2014
113000 ELECTRICAL SYSTEM:STARTER ASSEMBLY
1003-14 Rough Running or Stalling.
sb2080 Oct 1, 2014
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
sb2080 Australian CST M1400 Isolated Radiator Retrofit
18SP684REV4 Oct 1, 2014
350000 EQUIPMENT
18SP684Rev4 18SP684Rev4 ? EPA07 and EPA10 DD Platform EGR Delta Pressure Sensor Update
18SP705REV5 Oct 1, 2014
350000 EQUIPMENT
18SP705Rev5 18SP705Rev5 ? DD Platform Delta Pressure Sensor
14-017R Aug 11, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-017R Revised: Detroit Addition of Admin Time
14TL5 Jul 29, 2014
350000 EQUIPMENT
14TL5 ABS Power Line Carrier Converter Available Through PDC
14TL2 Jul 29, 2014
060000 ENGINE (PWS)
14TL2 DD Platform Engine Stand Adapter W060589023100
14-028 Jul 28, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-028 Remy Extended Coverage Direct File
14TS19 Jul 24, 2014
090000 FUEL SYSTEM, OTHER
14TS19 DD Platform High Pressure Fuel Lines
14-027 Jul 23, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-027 Detroit's New Consolidated Labor Operations (CLOs
14-026 Jul 21, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-026-DLR SelecTruck Warranty Enhancements
715-14 Jul 15, 2014
060000 ENGINE AND ENGINE COOLING
715-14 Symptom Diagnostics - Coolant Los
14-024 Jul 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-024-DLR DTNA & JAD Highlights - Q1 & Q2
714-14 Jul 14, 2014
060000 ENGINE (PWS)
714-14 Symptom Diagnostics - Low Engine Compression
14-023 Jul 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-023 Detroit Axles Pre-Approval Changes
14-022 Jul 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD
713-14 Jul 13, 2014
060000 ENGINE AND ENGINE COOLING
713-14 Symptom Diagnostics - Combustion Gas in Coolant
713-14 Jul 13, 2014
070000 FUEL SYSTEM, GASOLINE
713-14 Symptom Diagnostics - Combustion Gas in Coolant
712-14 Jul 12, 2014
060000 ENGINE AND ENGINE COOLING
712-14 Engine Coolant Temperature
20-73 Jul 1, 2014
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
20-73 - CANCELED: Cascadia Radiator Update?EPA10 with DDC Engines
20-75 Jul 1, 2014
060000 ENGINE (PWS)
20-75 - CANCELED: Cascadia Radiator Update?EPA10 with Cummins ISX Engines
14TS5 Mar 7, 2014
162000 STRUCTURE:BODY
14TS5 Replacing Damaged Aftertreatment Sensor Bosses
14TS4 Feb 28, 2014
350000 EQUIPMENT
14TS4 Valve and Liner Installation Tool Issue
0228-14 Feb 28, 2014
060000 ENGINE (PWS)
0228-14 Engine Oil Leaks - Oil Dye Method
13wo3re Feb 25, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
13wo3rev2_final Actual Labor Hours on Detroit Claims
0224-14 Feb 24, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
0224-14 SPN 1590 FMI 9 - CPC- All Years February 2014
0219-14 Feb 19, 2014
090000 FUEL SYSTEM, OTHER
0219-14 Metal in Fuel
0215-14 Feb 15, 2014
090000 FUEL SYSTEM, OTHER
0215-14 Check for Rough Running or Stalling - Three-Filter Fuel System
0210-14 Feb 10, 2014
090000 FUEL SYSTEM, OTHER
0210-14 High Pressure Fuel Rail Feed Lines - Three-Filter System
0209-14 Feb 9, 2014
090000 FUEL SYSTEM, OTHER
0209-14 High Pressure Fuel Rail Feed Lines - Two-Filter System
0202-14 Feb 2, 2014
090000 FUEL SYSTEM, OTHER
0202-14 Symptom Diagnostics - Hard Start No Start - Two-Filter Fuel System
0229-14 Feb 1, 2014
060000 ENGINE (PWS)
0229-14 Symptom Based Diagnostics - Oil Separator
0233-14 Feb 1, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
0233-14 SPN 51 FMI 2 - All Years
0238-14 Feb 1, 2014
070000 FUEL SYSTEM, GASOLINE
0238-14 Removal of the High Pressure Fuel Injector Lines - Two-Filter
0239-14 Feb 1, 2014
070000 FUEL SYSTEM, GASOLINE
0239-14 High Pressure Fuel Injector Lines - Three-Filter System
0237-14 Feb 1, 2014
113100 ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
0237-14 Engine Brake Solenoid
12-041 Dec 24, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
12-041-DLR Over the Counter No Hassle Warranty (OTC)
12-040 Dec 24, 2012
162000 STRUCTURE:BODY
12-040-DLR Roof Fairing Removal Program
12-039 Dec 24, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days
12-038 Dec 10, 2012
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage

FREIGHTLINER CUSTOM CHASS XCM — All Years Overview

Complete safety history for the FREIGHTLINER CUSTOM CHASS XCM across all model years (2017–2018).

2 Total Recalls
8 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

FREIGHTLINER CUSTOM CHASS XCM — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2018 (current) 1 8
2017 1 0 View

Other FREIGHTLINER CUSTOM CHASS Models

Model Recalls Complaints
M-LINE 0 0 View
S2G 0 0 View
X-LINE 0 0 View
XCP 0 0 View
XCR 0 0 View