2020 FOREST RIVER SURVEYOR
4 recalls — 5 complaints — 1 TSBs
20V360000 Jun 19, 2020
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:FURNACE
Defect Description
Forest River, Inc. (Forest River) is recalling certain 2020 Surveyor recreational trailers equipped with a specific 30K BTU furnace. The furnace may not have been properly secured inside the furnace cabinet, allowing it to move freely inside the cabinet.
Consequence
If the furnace moves within the cabinet, it may detach from the exhaust vent, possibly causing a build up of carbon monoxide inside the vehicle, increasing the risk of carbon monoxide poisoning or death.
Remedy
Forest River will notify owners, and dealers will secure the furnace and verify the exhaust vent connections, free of charge. The recall began July 1, 2020. Owners may contact Forest River customer service at 1-574-642-3119 Option 2. Forest River's number for this recall is 47-1175.
20V297000 May 22, 2020
TRAILER HITCHES
Defect Description
Forest River, Inc. (Forest River) is recalling certain 2020-2021 Surveyor Travel Trailers, model SVT296QBLE. The safety chains are insufficient for the trailer's Gross Vehicle Weight Rating (GVWR) and may break in the event of the trailer coming unhitched.
Consequence
If the vehicle trailer becomes detached from the tow-vehicle, the safety chains may break, leading to complete detachment and potential property damage, personal injury or a crash.
Remedy
Forest River will notify owners, and a dealer or service center will replace the safety chains, free of charge. The recall began June 8, 2020. Owners may contact Forest River customer service at 1-574-642-3112. Forest River's number for this recall is 37-1170.
20V075000 Feb 12, 2020
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
Defect Description
Forest River, Inc. (Forest River) is recalling certain 2019-2020 Surveyor, NO BO, Cherokee, R. POD, Clipper, Viking, Independence, Puma and East to West trailers. The spare tire carrier U-bolts may fail allowing the spare tire carrier and spare tire detach from the vehicle.
Consequence
If the spare tire carrier and spare tire detach from the vehicle while in motion, it can become a road hazard and increase the risk of a crash.
Remedy
Forest River will notify owners, and dealers will replace U-bolts, free of charge. The recall began March 20, 2020. Owners may contact Surveyor, NO BO, R. and POD customer service at 1-574-642-3119, Independence, Viking, and Clipper customer service at 1-269-467-4600, Puma customer service at -574... Read more
19V772000 Oct 25, 2019
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Forest River, Inc. (Forest River) is recalling certain 2020 Surveyor trailers, model SVT33KFKDS. A fuse of the incorrect amperage was installed for the 12V refrigerator, potentially allowing the wiring to overheat.
Consequence
If the wiring overheats, an electrical short can occur, increasing the risk of a fire.
Remedy
Forest River has notified owners, and dealers will replace the incorrect fuse with one of the correct amperage, free of charge. The recall began November 7, 2019. Owners may contact Forest River customer service at 1-260-499-2100. Forest River's number for this recall is 37-1108.
Complaint Statistics
5 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 2 |
| STRUCTURE:BODY | 2 |
| SUSPENSION | 1 |
STRUCTURE:BODY
Sep 11, 2020
Incident date: Jun 1, 2020
TL* THE CONTACT OWNS A 2020 FOREST RIVER SURVEYOR TOWED BY A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED AND GOING OVER A BUMP IN THE ROADWAY, THE TIRES RUBBED UNDERNEATH THE TRAILER. THE CONTACT INSPECTED THE RV AND DETERMINED THAT THE UNDER BODY OF THE RV WAS LOW. ... Read more
SUSPENSION
Sep 11, 2020
Incident date: Jun 1, 2020
TL* THE CONTACT OWNS A 2020 FOREST RIVER SURVEYOR TOWED BY A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED AND GOING OVER A BUMP IN THE ROADWAY, THE TIRES RUBBED UNDERNEATH THE TRAILER. THE CONTACT INSPECTED THE RV AND DETERMINED THAT THE UNDER BODY OF THE RV WAS LOW. ... Read more
UNKNOWN OR OTHER
Aug 10, 2020
Incident date: Aug 5, 2020
WE HAD A ROCK OR SOME SOLID OBJECT (WE DIDN'T SEE IT HAPPEN) HIT THE FRONT WINDOW OF OUR TRAILER, WHILE DRIVING. THE GLASS COMPLETELY SHATTERED (NOT LIKE SAFETY GLASS) AND RESULTED IN SMALL PIECES AND SHARDS OF GLASS ALL OVER OUR MURPHY BED (WHICH FOLDED UP AGAINST THE WINDOW) AND ALL THROUGHOUT THE... Read more
STRUCTURE:BODY
Jul 27, 2020
Incident date: Jul 4, 2020
THIS WAS THE FIRST ROAD TRIP WITH OUR NEW 2020 FOREST RIVER LEGACY TRAILER, 19RBLE. WE WERE TRAVELING DOWN THE HIGHWAY UNDER THE SPEED LIMIT, APPROXIMATELY 68 MPH. CLEAR DAY, WITH APPROX. 35-40 MPH WINDS. NO TRAFFIC IN FRONT OF US. WHILE DRIVING, THE SLIDE PROTRUDED ABOUT A FOOT FROM THE TRAILE... Read more
UNKNOWN OR OTHER
May 20, 2020
Incident date: May 15, 2020
FRESH WATER TANK FELL OUT FROM BOTTOM OF THE TRAILER. SUPPORT FOR TANK GAVE OUT WHILE TOWING TRAILER, NEARLY TOOK OUT A MOTORCYCLIST. *TR
Technical Service Bulletins — 2020 FOREST RIVER SURVEYOR
1 manufacturer communications from 1 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 1 |
511086
May 15, 2020
350000 EQUIPMENT
The P-Trap swivel fitting may crack during normal use, potentially allowing water to leak, which may lead to premature degradation of any non-water resistant components.
FOREST RIVER SURVEYOR — All Years Overview
Complete safety history for the FOREST RIVER SURVEYOR across all model years (1997–2022).
42
Total Recalls
35
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths
FOREST RIVER SURVEYOR — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2022 | 2 | 0 | View |
| 2021 | 1 | 3 | View |
| 2020 (current) | 4 | 5 | |
| 2019 | 1 | 9 | View |
| 2018 | 5 | 6 | View |
| 2017 | 3 | 2 | View |
| 2016 | 6 | 0 | View |
| 2015 | 1 | 3 | View |
| 2014 | 1 | 1 | View |
| 2013 | 2 | 1 | View |
| 2012 | 2 | 2 | View |
| 2011 | 2 | 0 | View |
| 2010 | 1 | 0 | View |
| 2006 | 1 | 0 | View |
| 2005 | 1 | 0 | View |
| 2004 | 1 | 3 | View |
| 2003 | 2 | 0 | View |
| 2002 | 1 | 0 | View |
| 2001 | 1 | 0 | View |
| 2000 | 1 | 0 | View |
| 1999 | 1 | 0 | View |
| 1998 | 1 | 0 | View |
| 1997 | 1 | 0 | View |