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2009 FORD VAN TERRA

2 recalls, 0 complaints - 2 TSBs

10V353000 Jul 30, 2010
EQUIPMENT ADAPTIVE/MOBILITY
Defect Description
TURTLE TOP IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 TRANSIT AND SHUTTLE BUSES FITTED WITH RICON PUBLIC USE LIFTS. THE WHEELCHAIR LIFTS WERE TO BE EQUIPPED WITH A RESTRAINT BUCKLE THAT HAS AN INTERLOCK FEATURE DESIGNED TO PREVENT THE LIFT FROM OPERATING IF THE BUCKLE IS NOT LATCHED. IN THE... Read more
Consequence
THE WHEELCHAIR MAY MOVE DURING LIFT OPERATION AND THE UNSECURED OCCUPANT, COULD BE INJURED.
Remedy
TURTLE TOP IS WORKING WITH RICON AND RICON WILL BE HANDLING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON OCTOBER 8, 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVIC... Read more
138 vehicles affected
Manufacturer: TURTLE TOP
10V354000 Jul 30, 2010
EQUIPMENT ADAPTIVE/MOBILITY
Defect Description
TURTLE TOP IS RECALLING CERTAIN MODEL YEAR 2009 TRANSIT AND SHUTTLE BUSES EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. THE WHEELCHAIR LIFTS CONTAIN DEFECTIVE SOFTWARE THAT CONTROLS THE LIFT UP FUNCTION. IF THE LIFT SWITCH IS RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITC... Read more
Consequence
WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
Remedy
TURTLE TOP IS WORKING WITH RICON AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS. PLEASE SEE RICON'S DEFECT REPORT 09E-061. RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERAT... Read more
14 vehicles affected
Manufacturer: TURTLE TOP

No complaints found for this vehicle.

Technical Service Bulletins, 2009 FORD VAN TERRA

2 manufacturer communications from 1 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
140000 AIR BAGS1
118000 ELECTRICAL SYSTEM:SOFTWARE1
SIS-21841 Apr 1, 2011
140000 AIR BAGS
COMM-TRANS LUND: SOME 2009-2011 MODELS MAY HAVE THE AIR BAG INICATOR FLASHING WITH A STORED TROUBLE CODE. THIS IS A SOFTWARE PROBLEM. *RM
SIS-21841 Apr 1, 2011
118000 ELECTRICAL SYSTEM:SOFTWARE
COMM-TRANS LUND: SOME 2009-2011 MODELS MAY HAVE THE AIR BAG INICATOR FLASHING WITH A STORED TROUBLE CODE. THIS IS A SOFTWARE PROBLEM. *RM

FORD VAN TERRA - All Years Overview

Complete safety history for the FORD VAN TERRA across all model years (2007, 2010).

5 Total Recalls
0 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

FORD VAN TERRA - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2010 1 0 View
2009 (current) 2 0
2008 1 0 View
2007 1 0 View

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