2002 FORD MOUNTAINEER
2 recalls, 18 complaints - 10 TSBs
04V442000 Sep 13, 2004
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Defect Description
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
Consequence
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
Remedy
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE... Read more
01X001000 May 22, 2001
TIRES:TREAD/BELT
Defect Description
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN... Read more
Consequence
SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
Remedy
THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
Complaint Statistics
18 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| POWER TRAIN:AUTOMATIC TRANSMISSION | 3 |
| POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) | 2 |
| VEHICLE SPEED CONTROL | 1 |
| VEHICLE SPEED CONTROL:CRUISE CONTROL | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
| STEERING:COLUMN | 1 |
| VISIBILITY:WINDSHIELD | 1 |
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY | 1 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 1 |
| EQUIPMENT | 1 |
POWER TRAIN
Sep 8, 2014
Incident date: Aug 11, 2014
TL* THE CONTACT OWNS A 2002 FORD MOUNTAINEER. THE CONTACT STATED THAT THE TRANSMISSION GEAR SHIFT LEVER ON THE COLUMN WAS FRACTURED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 183,000.
SUSPENSION:FRONT:WHEEL BEARING
Nov 27, 2007
Incident date: Nov 20, 2007
I HAVE A 2002 FORD EXPLORER AND HAVE HAD TO REPLACE WHEEL BEARINGS AND HAVE SEEN WHERE MANY OTHERS ON THE INTERNET AS WELL AS PEOPLE I HAVE TALKED TO WITH THE EXACT SAME MODEL SUV HAVE HAD TO REPLACE THEIR BEARINGS AS WELL. TO ME IT SEEMS IF EVERYONE HAS HAD TO REPLACE THESE BEARING THAT THERE WOULD... Read more
ENGINE AND ENGINE COOLING
Oct 19, 2007
Incident date: Oct 17, 2007
TL*THE CONTACT OWNS A 2002 FORD MOUNTAINEER. WHILE DRIVING 35 MPH, THE SERVICE ENGINE LIGHT ILLUMINATED AND HAS REMAINED LIT. THE CONTACT STATED THAT ONCE THE RESET BUTTON WAS PRESSED, IT TRIGGERED THE SERVICE ENGINE LIGHT TO ILLUMINATE. THE DEALER INSPECTED THE VEHICLE AND WAS UNABLE TO FIND ANY... Read more
POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 31, 2007
Incident date: Jun 22, 2007
TRANSMISSION STARTED TO SHUDDER WHEN SHIFTING, HAD DEALER POWER FLUSH AND FILL TRANSMISSION AND REPROGRAM PCM THIS FIXED PROBLEM FOR 3 DAYS, THEN PROBLEM RETURNED. HAVE NOW BEEN TOLD THAT TRANSMISSION NEEDS TO BE REPLACED. TRANSMISSION CAN GO OUT ANYTIME SO REPAIRS HAVE TO BE DONE AT A COST OF $3600... Read more
POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 16, 2007
Incident date: Feb 2, 2007
I HAD TO HAVE THE TRANSMISSION IN MY 2002 MERCURY MOUNTAINEER REBUILT THE GEARS IN THE TRANSMISSION WENT BAD IT COST ME $1400 FOR PARTS AND LABOR TO HAVE IT REBUILT I BOUGHT THIS VEHICLE IN MARCH 2003 I CONTACTED FORD MOTOR COMPANY ON SEVERAL OCCASIONS TO SEE IF THERE IS SOME KIND OF DEFECT IN THEI... Read more
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Mar 16, 2007
Incident date: Feb 2, 2007
I HAD TO HAVE THE TRANSMISSION IN MY 2002 MERCURY MOUNTAINEER REBUILT THE GEARS IN THE TRANSMISSION WENT BAD IT COST ME $1400 FOR PARTS AND LABOR TO HAVE IT REBUILT I BOUGHT THIS VEHICLE IN MARCH 2003 I CONTACTED FORD MOTOR COMPANY ON SEVERAL OCCASIONS TO SEE IF THERE IS SOME KIND OF DEFECT IN THEI... Read more
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mar 16, 2007
Incident date: Feb 2, 2007
I HAD TO HAVE THE TRANSMISSION IN MY 2002 MERCURY MOUNTAINEER REBUILT THE GEARS IN THE TRANSMISSION WENT BAD IT COST ME $1400 FOR PARTS AND LABOR TO HAVE IT REBUILT I BOUGHT THIS VEHICLE IN MARCH 2003 I CONTACTED FORD MOTOR COMPANY ON SEVERAL OCCASIONS TO SEE IF THERE IS SOME KIND OF DEFECT IN THEI... Read more
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Mar 16, 2007
Incident date: Feb 2, 2007
I HAD TO HAVE THE TRANSMISSION IN MY 2002 MERCURY MOUNTAINEER REBUILT THE GEARS IN THE TRANSMISSION WENT BAD IT COST ME $1400 FOR PARTS AND LABOR TO HAVE IT REBUILT I BOUGHT THIS VEHICLE IN MARCH 2003 I CONTACTED FORD MOTOR COMPANY ON SEVERAL OCCASIONS TO SEE IF THERE IS SOME KIND OF DEFECT IN THEI... Read more
EQUIPMENT
Nov 20, 2006
Incident date: Nov 20, 2006
I AM THE OWNER OF A 2002 FORD/MERCURY MOUNTAINEER I HAD TO HAVE MY RIGHT FRONT WINDOW FIXED. I LET IT DOWN AND IT WOULD NOT COME BACK UP SO I TOOK IT TO MY LOCAL BODY SHOP AND HE SAID THIS IT THE 6TH ONE HE HAS HAD TO FIX IN THE LAST FEW MONTHS. IS THERE A RECALL ON THIS PART. IT COST ME OVER $200.0... Read more
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Nov 20, 2006
Incident date: Nov 20, 2006
I AM THE OWNER OF A 2002 FORD/MERCURY MOUNTAINEER I HAD TO HAVE MY RIGHT FRONT WINDOW FIXED. I LET IT DOWN AND IT WOULD NOT COME BACK UP SO I TOOK IT TO MY LOCAL BODY SHOP AND HE SAID THIS IT THE 6TH ONE HE HAS HAD TO FIX IN THE LAST FEW MONTHS. IS THERE A RECALL ON THIS PART. IT COST ME OVER $200.0... Read more
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Jun 27, 2005
Incident date: Jun 21, 2005
THE FEUL GAUGE BEGAN MALFUNCTIONING AND I TOOK THE VECHILE TO COUNTRY LINCOLN MERCURY WEST (676 WEST MERRICK ROAD VALLEY STREAM, NY 11580 PHONE: (516) 285-0505 FAX: (516) 285-5565 ). THE PROBLEM WAS FIXED, THERE WAS A SSM ON THE FUEL GAUGE. I THEN NOTICED A STRONG SMELL OF GASOLINE EVERY TIME I C... Read more
VISIBILITY:WINDSHIELD
Nov 1, 2004
Incident date: Oct 2, 2004
RE: 2002 MOUNTAINER , SAFETY RECALL, REAR GLASS BROKEN OUT, REPLACE DEFECTIVE WINDOW MOTOR. *BF CONSUMER SHUT THE BACK WINDOW AND THE GLASS BLEW OUT THROWING GLASS THROUGHOUT THE VEHICLE. TOP PART OF THE BACK DOOR FELL ON THE CONSUMER. *TC
STEERING:COLUMN
Apr 21, 2004
Incident date: Apr 21, 2004
INTERMITTENTLY STEERING WHEEL DID NOT MOVE. THE GEAR SHIFT DID NOT MOVE FROM PARK, AND BRAKES DID NOT WORK. VEHICLE WAS TAKEN TO THE DEALER AND TO THE REPAIR SHOP, AND NEITHER COULD LOCATE THE CAUSES OF THE PROBLEM. *AK
SERVICE BRAKES, HYDRAULIC
Apr 21, 2004
Incident date: Apr 21, 2004
INTERMITTENTLY STEERING WHEEL DID NOT MOVE. THE GEAR SHIFT DID NOT MOVE FROM PARK, AND BRAKES DID NOT WORK. VEHICLE WAS TAKEN TO THE DEALER AND TO THE REPAIR SHOP, AND NEITHER COULD LOCATE THE CAUSES OF THE PROBLEM. *AK
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Apr 21, 2004
Incident date: Apr 21, 2004
INTERMITTENTLY STEERING WHEEL DID NOT MOVE. THE GEAR SHIFT DID NOT MOVE FROM PARK, AND BRAKES DID NOT WORK. VEHICLE WAS TAKEN TO THE DEALER AND TO THE REPAIR SHOP, AND NEITHER COULD LOCATE THE CAUSES OF THE PROBLEM. *AK
VEHICLE SPEED CONTROL
May 21, 2003
WHEN THE BRAKES WERE DEPRESSED THE VEHICLE CONTINUED TO ACCELERATE. *NLM
VEHICLE SPEED CONTROL:CRUISE CONTROL
May 21, 2003
WHILE DRIVING THE VEHICLE STALLED WITHOUT WARNING. THE DEALERSHIP REPLACED THE TRANSMISSION/MAIN COMPUTER, NOW THE CRUISE CONTROL IS INOPERATIVE. *NLM
POWER TRAIN:AUTOMATIC TRANSMISSION
May 21, 2003
WHILE DRIVING THE VEHICLE STALLED WITHOUT WARNING. THE DEALERSHIP REPLACED THE TRANSMISSION/MAIN COMPUTER, NOW THE CRUISE CONTROL IS INOPERATIVE. *NLM
Technical Service Bulletins, 2002 FORD MOUNTAINEER
10 manufacturer communications from 10 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 106000 POWER TRAIN:AXLE ASSEMBLY | 3 |
| 070000 FUEL SYSTEM, GASOLINE | 1 |
| 116000 ELECTRICAL SYSTEM:IGNITION | 1 |
| 102000 POWER TRAIN:MANUAL TRANSMISSION | 1 |
| 060000 ENGINE AND ENGINE COOLING | 1 |
| 061000 ENGINE AND ENGINE COOLING:ENGINE | 1 |
| 150000 SEAT BELTS | 1 |
| 160000 STRUCTURE | 1 |
TSB 20-2233
Jul 13, 2020
160000 STRUCTURE
This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi
18478
May 1, 2005
106000 POWER TRAIN:AXLE ASSEMBLY
AXLE SEAL LEAKS. *EH
18466
Mar 1, 2005
106000 POWER TRAIN:AXLE ASSEMBLY
AXLE WHINE HOWL. THIS INCLUDES 1997-05 FORD VEHICLES. *EH
05310
Feb 21, 2005
150000 SEAT BELTS
SAFETY BELT WEB STOP BUTTON SERVICE. *EH
18423
Feb 1, 2005
106000 POWER TRAIN:AXLE ASSEMBLY
AXLE WHINE HOWL SERVICE WITH INDIVIDUAL PARTS INSTEAD OF AN AXLE ASSEMBLY. *EH
0361
Mar 31, 2003
060000 ENGINE AND ENGINE COOLING
MALFUNCTION INDICATOR LAMP ON WITH OR WITHOUT ROUGH RUNNING, LACK OF POWER, SURGE OR POOR FUEL ECONOMY WITH DIAGNOSTIC TROUBLE CODES P0401, P0402, P1400, P1401. *TT *JB
0322
Feb 3, 2003
061000 ENGINE AND ENGINE COOLING:ENGINE
STREAMLINED DIAGNOSTIC PROCEDURE FOR VEHICLES WITH MALFUNCTION INDICATOR LAMP (MIL) ON AND DIAGNOSTIC TROUBLE CODES (DTCS) P0401, P0402, P1400 OR P1401, OR RUNS ROUGH, LACKS POWER, SURGE, POOR FUEL ECONOMY, AND THE ABOVE LISTED DTCS WITHOUT
15193
Aug 1, 2001
116000 ELECTRICAL SYSTEM:IGNITION
SOME VEHICLES MAY EXHIBIT INTERMITTENT DIFFICULTY TURNING THE IGNITION KEY UPON STARTING. *JG
15181
Aug 1, 2001
102000 POWER TRAIN:MANUAL TRANSMISSION
SOME VEHICLES EQUIPPED WITH 4.6L ENGINE AND 5R55W TRANSMISSION MAY EXHIBIT VARIOUS FIRM AND/OR SOFT SHIFTS. *ET
01134
Jul 9, 2001
070000 FUEL SYSTEM, GASOLINE
FUEL HESITATION WHILE MAKING HARD SWEEPING RIGHT HAND TURNS (SUCH AS A HIGHWAY ON-RAMP)
FORD MOUNTAINEER - All Years Overview
Complete safety history for the FORD MOUNTAINEER across all model years (1997, 2003).
9
Total Recalls
52
Total Complaints
0
Investigations
1
Reported Crashes
3
Reported Fires
0
Reported Deaths