2020 FORD F-53

20 recalls — 28 complaints

21V202000 Mar 24, 2021
POWER TRAIN:DRIVELINE:DRIVESHAFT
Ford Motor Company (Ford) is recalling certain 2020-2021 F-53 Motorhome Stripped Chassis and F-59 Commercial Stripped Chassis vehicles. An inadequate amount of rear axle lubricant may cause rear wheel bearing damage and bearing seizure, and rear axle or driveshaft failure.
Remedy: Ford will notify owners, and dealers will inspect and, as necessary, replace the rear wheel bearings, free of charge. Owner notification letters were mailed on May 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S17.
16,128 vehicles affected
21V202000 Mar 24, 2021
SUSPENSION:REAR
Ford Motor Company (Ford) is recalling certain 2020-2021 F-53 Motorhome Stripped Chassis and F-59 Commercial Stripped Chassis vehicles. An inadequate amount of rear axle lubricant may cause rear wheel bearing damage and bearing seizure, and rear axle or driveshaft failure.
Remedy: Ford will notify owners, and dealers will inspect and, as necessary, replace the rear wheel bearings, free of charge. Owner notification letters were mailed on May 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S17.
16,128 vehicles affected
21V202000 Mar 24, 2021
SUSPENSION:REAR
Ford Motor Company (Ford) is recalling certain 2020-2021 F-53 Motorhome Stripped Chassis and F-59 Commercial Stripped Chassis vehicles. An inadequate amount of rear axle lubricant may cause rear wheel bearing damage and bearing seizure, and rear axle or driveshaft failure.
Remedy: Ford will notify owners, and dealers will inspect and, as necessary, replace the rear wheel bearings, free of charge. Owner notification letters were mailed on May 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S17.
16,128 vehicles affected
21V202000 Mar 24, 2021
POWER TRAIN:DRIVELINE:DRIVESHAFT
Ford Motor Company (Ford) is recalling certain 2020-2021 F-53 Motorhome Stripped Chassis and F-59 Commercial Stripped Chassis vehicles. An inadequate amount of rear axle lubricant may cause rear wheel bearing damage and bearing seizure, and rear axle or driveshaft failure.
Remedy: Ford will notify owners, and dealers will inspect and, as necessary, replace the rear wheel bearings, free of charge. Owner notification letters were mailed on May 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S17.
16,128 vehicles affected
21V202000 Mar 24, 2021
POWER TRAIN:DRIVELINE:DRIVESHAFT
Ford Motor Company (Ford) is recalling certain 2020-2021 F-53 Motorhome Stripped Chassis and F-59 Commercial Stripped Chassis vehicles. An inadequate amount of rear axle lubricant may cause rear wheel bearing damage and bearing seizure, and rear axle or driveshaft failure.
Remedy: Ford will notify owners, and dealers will inspect and, as necessary, replace the rear wheel bearings, free of charge. Owner notification letters were mailed on May 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S17.
16,128 vehicles affected
21V202000 Mar 24, 2021
POWER TRAIN:DRIVELINE:DRIVESHAFT
Ford Motor Company (Ford) is recalling certain 2020-2021 F-53 Motorhome Stripped Chassis and F-59 Commercial Stripped Chassis vehicles. An inadequate amount of rear axle lubricant may cause rear wheel bearing damage and bearing seizure, and rear axle or driveshaft failure.
Remedy: Ford will notify owners, and dealers will inspect and, as necessary, replace the rear wheel bearings, free of charge. Owner notification letters were mailed on May 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S17.
16,128 vehicles affected
21V202000 Mar 24, 2021
POWER TRAIN:DRIVELINE:DRIVESHAFT
Ford Motor Company (Ford) is recalling certain 2020-2021 F-53 Motorhome Stripped Chassis and F-59 Commercial Stripped Chassis vehicles. An inadequate amount of rear axle lubricant may cause rear wheel bearing damage and bearing seizure, and rear axle or driveshaft failure.
Remedy: Ford will notify owners, and dealers will inspect and, as necessary, replace the rear wheel bearings, free of charge. Owner notification letters were mailed on May 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S17.
16,128 vehicles affected
21V202000 Mar 24, 2021
POWER TRAIN:DRIVELINE:DRIVESHAFT
Ford Motor Company (Ford) is recalling certain 2020-2021 F-53 Motorhome Stripped Chassis and F-59 Commercial Stripped Chassis vehicles. An inadequate amount of rear axle lubricant may cause rear wheel bearing damage and bearing seizure, and rear axle or driveshaft failure.
Remedy: Ford will notify owners, and dealers will inspect and, as necessary, replace the rear wheel bearings, free of charge. Owner notification letters were mailed on May 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S17.
16,128 vehicles affected
21V202000 Mar 24, 2021
POWER TRAIN:DRIVELINE:DRIVESHAFT
Ford Motor Company (Ford) is recalling certain 2020-2021 F-53 Motorhome Stripped Chassis and F-59 Commercial Stripped Chassis vehicles. An inadequate amount of rear axle lubricant may cause rear wheel bearing damage and bearing seizure, and rear axle or driveshaft failure.
Remedy: Ford will notify owners, and dealers will inspect and, as necessary, replace the rear wheel bearings, free of charge. Owner notification letters were mailed on May 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S17.
16,128 vehicles affected
21V202000 Mar 24, 2021
POWER TRAIN:DRIVELINE:DRIVESHAFT
Ford Motor Company (Ford) is recalling certain 2020-2021 F-53 Motorhome Stripped Chassis and F-59 Commercial Stripped Chassis vehicles. An inadequate amount of rear axle lubricant may cause rear wheel bearing damage and bearing seizure, and rear axle or driveshaft failure.
Remedy: Ford will notify owners, and dealers will inspect and, as necessary, replace the rear wheel bearings, free of charge. Owner notification letters were mailed on May 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S17.
16,128 vehicles affected
21V202000 Mar 24, 2021
SUSPENSION:REAR
Ford Motor Company (Ford) is recalling certain 2020-2021 F-53 Motorhome Stripped Chassis and F-59 Commercial Stripped Chassis vehicles. An inadequate amount of rear axle lubricant may cause rear wheel bearing damage and bearing seizure, and rear axle or driveshaft failure.
Remedy: Ford will notify owners, and dealers will inspect and, as necessary, replace the rear wheel bearings, free of charge. Owner notification letters were mailed on May 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S17.
16,128 vehicles affected
21V202000 Mar 24, 2021
POWER TRAIN:DRIVELINE:DRIVESHAFT
Ford Motor Company (Ford) is recalling certain 2020-2021 F-53 Motorhome Stripped Chassis and F-59 Commercial Stripped Chassis vehicles. An inadequate amount of rear axle lubricant may cause rear wheel bearing damage and bearing seizure, and rear axle or driveshaft failure.
Remedy: Ford will notify owners, and dealers will inspect and, as necessary, replace the rear wheel bearings, free of charge. Owner notification letters were mailed on May 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S17.
16,128 vehicles affected
21V202000 Mar 24, 2021
POWER TRAIN:DRIVELINE:DRIVESHAFT
Ford Motor Company (Ford) is recalling certain 2020-2021 F-53 Motorhome Stripped Chassis and F-59 Commercial Stripped Chassis vehicles. An inadequate amount of rear axle lubricant may cause rear wheel bearing damage and bearing seizure, and rear axle or driveshaft failure.
Remedy: Ford will notify owners, and dealers will inspect and, as necessary, replace the rear wheel bearings, free of charge. Owner notification letters were mailed on May 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S17.
16,128 vehicles affected
21V202000 Mar 24, 2021
SUSPENSION:REAR
Ford Motor Company (Ford) is recalling certain 2020-2021 F-53 Motorhome Stripped Chassis and F-59 Commercial Stripped Chassis vehicles. An inadequate amount of rear axle lubricant may cause rear wheel bearing damage and bearing seizure, and rear axle or driveshaft failure.
Remedy: Ford will notify owners, and dealers will inspect and, as necessary, replace the rear wheel bearings, free of charge. Owner notification letters were mailed on May 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S17.
16,128 vehicles affected
21V202000 Mar 24, 2021
SUSPENSION:REAR
Ford Motor Company (Ford) is recalling certain 2020-2021 F-53 Motorhome Stripped Chassis and F-59 Commercial Stripped Chassis vehicles. An inadequate amount of rear axle lubricant may cause rear wheel bearing damage and bearing seizure, and rear axle or driveshaft failure.
Remedy: Ford will notify owners, and dealers will inspect and, as necessary, replace the rear wheel bearings, free of charge. Owner notification letters were mailed on May 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S17.
16,128 vehicles affected
21V202000 Mar 24, 2021
SUSPENSION:REAR
Ford Motor Company (Ford) is recalling certain 2020-2021 F-53 Motorhome Stripped Chassis and F-59 Commercial Stripped Chassis vehicles. An inadequate amount of rear axle lubricant may cause rear wheel bearing damage and bearing seizure, and rear axle or driveshaft failure.
Remedy: Ford will notify owners, and dealers will inspect and, as necessary, replace the rear wheel bearings, free of charge. Owner notification letters were mailed on May 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S17.
16,128 vehicles affected
21V202000 Mar 24, 2021
SUSPENSION:REAR
Ford Motor Company (Ford) is recalling certain 2020-2021 F-53 Motorhome Stripped Chassis and F-59 Commercial Stripped Chassis vehicles. An inadequate amount of rear axle lubricant may cause rear wheel bearing damage and bearing seizure, and rear axle or driveshaft failure.
Remedy: Ford will notify owners, and dealers will inspect and, as necessary, replace the rear wheel bearings, free of charge. Owner notification letters were mailed on May 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S17.
16,128 vehicles affected
21V202000 Mar 24, 2021
SUSPENSION:REAR
Ford Motor Company (Ford) is recalling certain 2020-2021 F-53 Motorhome Stripped Chassis and F-59 Commercial Stripped Chassis vehicles. An inadequate amount of rear axle lubricant may cause rear wheel bearing damage and bearing seizure, and rear axle or driveshaft failure.
Remedy: Ford will notify owners, and dealers will inspect and, as necessary, replace the rear wheel bearings, free of charge. Owner notification letters were mailed on May 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S17.
16,128 vehicles affected
21V202000 Mar 24, 2021
SUSPENSION:REAR
Ford Motor Company (Ford) is recalling certain 2020-2021 F-53 Motorhome Stripped Chassis and F-59 Commercial Stripped Chassis vehicles. An inadequate amount of rear axle lubricant may cause rear wheel bearing damage and bearing seizure, and rear axle or driveshaft failure.
Remedy: Ford will notify owners, and dealers will inspect and, as necessary, replace the rear wheel bearings, free of charge. Owner notification letters were mailed on May 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S17.
16,128 vehicles affected
21V202000 Mar 24, 2021
SUSPENSION:REAR
Ford Motor Company (Ford) is recalling certain 2020-2021 F-53 Motorhome Stripped Chassis and F-59 Commercial Stripped Chassis vehicles. An inadequate amount of rear axle lubricant may cause rear wheel bearing damage and bearing seizure, and rear axle or driveshaft failure.
Remedy: Ford will notify owners, and dealers will inspect and, as necessary, replace the rear wheel bearings, free of charge. Owner notification letters were mailed on May 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S17.
16,128 vehicles affected
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT Mar 7, 2026
Manufacturer Recall Number21S17 NHTSA Recall Number21V202 AN INADEQUATE AMOUNT OF REAR AXLE LUBRICANT. In February 2026 Ford Dealer stated that parts for this recall are on a nationwide backorder. The Ford Dealer was Ken Grody Ford Commercial Truck Center, located in Fullerton, CA. This recall was issued in 2021…How is it possible that parts are still not available?!?!?! This vehicle is a motorhome that we travel in for work and do not have an alternative. Please help with a remedy. Thank you
POWER TRAIN Mar 7, 2026
Manufacturer Recall Number21S17 NHTSA Recall Number21V202 AN INADEQUATE AMOUNT OF REAR AXLE LUBRICANT. In February 2026 Ford Dealer stated that parts for this recall are on a nationwide backorder. The Ford Dealer was Ken Grody Ford Commercial Truck Center, located in Fullerton, CA. This recall was issued in 2021…How is it possible that parts are still not available?!?!?! This vehicle is a motorhome that we travel in for work and do not have an alternative. Please help with a remedy. Thank you
SERVICE BRAKES Feb 4, 2026
The Ford dealer performed the Recall 21/v202 and the ABS light stays on.
EQUIPMENT Apr 24, 2025
The contact owns a 2020 Ford F-53. The contact had received notification of NHTSA Campaign Numbers: 21E047000 (STRUCTURE, EQUIPMENT); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving 35 MPH, the windows of the RV detached. There were no warning lights illuminated. The contact took the RV to JnK Automotive, and it was determined that the window was include in the recall. The contact was contacted by Newmar and requested pictures of the RV windows; however, Newmar asked for the pictures to be retaken. The RV remained at JnK Automotive awaiting the repair. The failure mileage was approximately 11,055.
STRUCTURE Apr 24, 2025
The contact owns a 2020 Ford F-53. The contact had received notification of NHTSA Campaign Numbers: 21E047000 (STRUCTURE, EQUIPMENT); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact stated while driving 35 MPH, the windows of the RV detached. There were no warning lights illuminated. The contact took the RV to JnK Automotive, and it was determined that the window was include in the recall. The contact was contacted by Newmar and requested pictures of the RV windows; however, Newmar asked for the pictures to be retaken. The RV remained at JnK Automotive awaiting the repair. The failure mileage was approximately 11,055.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER Feb 3, 2025
The contact owns a 2021 Fleetwood Flair built on a 2020 Ford F-53 Chassis. The contact received notification of NHTSA Campaign Number: 24V607000 (Structure); and was informed by the dealer advised that the RV needed to be inspected to check for the affected cabinet and then to report to the manufacturer for approval before the recall repair could be completed. The contact stated that the manufacturer had created an unreasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool showed no open recall.
STRUCTURE Feb 3, 2025
The contact owns a 2021 Fleetwood Flair built on a 2020 Ford F-53 Chassis. The contact received notification of NHTSA Campaign Number: 24V607000 (Structure); and was informed by the dealer advised that the RV needed to be inspected to check for the affected cabinet and then to report to the manufacturer for approval before the recall repair could be completed. The contact stated that the manufacturer had created an unreasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool showed no open recall.
SUSPENSION Sep 27, 2024
See attached document for complaint.
UNKNOWN OR OTHER May 7, 2024
While driving the cruise control shut off, all dash lights came on - ABS brakes, traction control, etc. We stopped at the next service center and called tech support. Tech support felt it was a bad sensor which would correct itself after engine shut off for a little while. The motorhome would be safe to get to a repair center. Shutting the engine off did not correct the issue - the lights continued to come on. The repair center "found the wiring harness was loose at L/F rear of engine and was resting on the exhaust manifold flange. Verified severe wiring damage from laying on the flange - lots of wires were burnt up." "The possiblity of causing a severe fire."
SERVICE BRAKES May 7, 2024
While driving the cruise control shut off, all dash lights came on - ABS brakes, traction control, etc. We stopped at the next service center and called tech support. Tech support felt it was a bad sensor which would correct itself after engine shut off for a little while. The motorhome would be safe to get to a repair center. Shutting the engine off did not correct the issue - the lights continued to come on. The repair center "found the wiring harness was loose at L/F rear of engine and was resting on the exhaust manifold flange. Verified severe wiring damage from laying on the flange - lots of wires were burnt up." "The possiblity of causing a severe fire."
ELECTRICAL SYSTEM May 7, 2024
While driving the cruise control shut off, all dash lights came on - ABS brakes, traction control, etc. We stopped at the next service center and called tech support. Tech support felt it was a bad sensor which would correct itself after engine shut off for a little while. The motorhome would be safe to get to a repair center. Shutting the engine off did not correct the issue - the lights continued to come on. The repair center "found the wiring harness was loose at L/F rear of engine and was resting on the exhaust manifold flange. Verified severe wiring damage from laying on the flange - lots of wires were burnt up." "The possiblity of causing a severe fire."
SUSPENSION Feb 9, 2024
See attached document for complaint
SUSPENSION May 16, 2023
The contact owns a 2022 Tiffan Open Raod. The contact received notification of NHTSA Campaign Number: 22v731000 (Suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
SERVICE BRAKES Sep 15, 2022
In ordinary driving conditions when a crosswind is present, the Electronic Stability Control warning light comes on, disabling the vehicle’s traction control, cruise control and hill start assist, and possibly affecting the vehicle’s Anti-Lock Braking system. The warning light goes off after the engine is stopped and restarted. This condition has surfaced multiple times since I took ownership of this vehicle in April 2021. The sudden and unexpected loss of traction control and cruise control in windy or stormy conditions when the road surface may be slick with snow or rain creates a hazard to driver and passenger safety.
POWER TRAIN Mar 17, 2022
The contact owns a 2020 Forest River RV built on a 2020 Ford F53 chassis. The contact received notification of NHTSA Campaign Number: 21V202000 (Suspension, Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was unsure whether the manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
SUSPENSION Mar 17, 2022
The contact owns a 2020 Forest River RV built on a 2020 Ford F53 chassis. The contact received notification of NHTSA Campaign Number: 21V202000 (Suspension, Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was unsure whether the manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
SUSPENSION Mar 2, 2022
The rear anti-sway bar is missing the driver side bushing, bracket and bolts. It is available at my home for inspection. I will not drive the vehicle (Forest River FR3 motorhome) until I can replace the bushing and bracket. The vehicle is very unstable in winds or when the vehicle is passed by a large vehicle. This creates and unsafe driving situation as the vehicle is pushed to the shoulder of the highway by the wind and large vehicles and then a steering correction sends it back toward the left lane. The problem was detected by the owner and not confirmed by a second party. It has not been inspected by anyone other than the owner. The only warning of the safety problem was poor handling on the highway.
SERVICE BRAKES Jan 27, 2022
The ABS and traction control warning light on the dash is in. When this happens the Hill assist is inoperable and the cruise control does not work I think it is a safety issue for these systems not to work. I have had my vehicle at the Ford dealership 2 times and the issue has not been repaired. The dealership said to drive it.
VEHICLE SPEED CONTROL Nov 16, 2021
The following warning messages appeared at once and the cruise control was canceled causing Motorhome to slow suddenly on Turnpike. Hill assist inactive ABS inactive Traction control inactive This happened 3 times in a 2 hour drive on 11/15/2021. It has happened before but eventually goes away. It now happens more frequently.
POWER TRAIN Nov 16, 2021
The following warning messages appeared at once and the cruise control was canceled causing Motorhome to slow suddenly on Turnpike. Hill assist inactive ABS inactive Traction control inactive This happened 3 times in a 2 hour drive on 11/15/2021. It has happened before but eventually goes away. It now happens more frequently.
SERVICE BRAKES Nov 16, 2021
The following warning messages appeared at once and the cruise control was canceled causing Motorhome to slow suddenly on Turnpike. Hill assist inactive ABS inactive Traction control inactive This happened 3 times in a 2 hour drive on 11/15/2021. It has happened before but eventually goes away. It now happens more frequently.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM Oct 9, 2021
A large hole melted in the front pass through storage compartment, caused by intense heat from the exhaust right below the melted spot. There is no heat shield, and the wiring for the entire coach was also at risk, some of the ceasing melted. This has been verified by a service center. There could have been catastrophic consequences had the wiring melted during travel. The problem was first discovered while traveling in August 2021, but the wiring issue was unknown until October 8, 2021 while at the service center. In addition, both rear wheels are leaking grease, the problem first noticed while traveling in New York. However, the leaking was unknown until October 8 while at the service center. These are serious issues, and have no place in a 2021 new motorhome made by Jayco.
WHEELS Oct 9, 2021
A large hole melted in the front pass through storage compartment, caused by intense heat from the exhaust right below the melted spot. There is no heat shield, and the wiring for the entire coach was also at risk, some of the ceasing melted. This has been verified by a service center. There could have been catastrophic consequences had the wiring melted during travel. The problem was first discovered while traveling in August 2021, but the wiring issue was unknown until October 8, 2021 while at the service center. In addition, both rear wheels are leaking grease, the problem first noticed while traveling in New York. However, the leaking was unknown until October 8 while at the service center. These are serious issues, and have no place in a 2021 new motorhome made by Jayco.
ELECTRICAL SYSTEM Oct 9, 2021
A large hole melted in the front pass through storage compartment, caused by intense heat from the exhaust right below the melted spot. There is no heat shield, and the wiring for the entire coach was also at risk, some of the ceasing melted. This has been verified by a service center. There could have been catastrophic consequences had the wiring melted during travel. The problem was first discovered while traveling in August 2021, but the wiring issue was unknown until October 8, 2021 while at the service center. In addition, both rear wheels are leaking grease, the problem first noticed while traveling in New York. However, the leaking was unknown until October 8 while at the service center. These are serious issues, and have no place in a 2021 new motorhome made by Jayco.
POWER TRAIN Jul 19, 2021
The contact owns a 2020 Ford F-53 Chassis. The contact received NHTSA Campaign Number: 21V202000 (Suspension, Power Train) however, the part to do the recall repair was unavailable. The contact called the local dealer who confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
SUSPENSION Jul 19, 2021
The contact owns a 2020 Ford F-53 Chassis. The contact received NHTSA Campaign Number: 21V202000 (Suspension, Power Train) however, the part to do the recall repair was unavailable. The contact called the local dealer who confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
SUSPENSION Jun 1, 2021
The contact owns a 2020 Ford F-53. The contact received notification of NHTSA Campaign Number: 21V202000 (Suspension, Power Train). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact contacted the dealer and two other dealers Chalmers Ford (2500 Rio Rancho Blvd SE, Rio Rancho, NM 87124) and Power Ford (1101 Montaño Rd NE, Albuquerque, NM 87107) for the recall repair but was informed by the dealers that the facility space was inadequate to perform the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue and opened a case. The dealer informed the contact that they had no authority to order an independent Ford dealer to perform the recall repair. Additionally, they would not authorize a non-Ford dealer to perform the recall repair. Parts distribution disconnect.
POWER TRAIN Jun 1, 2021
The contact owns a 2020 Ford F-53. The contact received notification of NHTSA Campaign Number: 21V202000 (Suspension, Power Train). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact contacted the dealer and two other dealers Chalmers Ford (2500 Rio Rancho Blvd SE, Rio Rancho, NM 87124) and Power Ford (1101 Montaño Rd NE, Albuquerque, NM 87107) for the recall repair but was informed by the dealers that the facility space was inadequate to perform the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue and opened a case. The dealer informed the contact that they had no authority to order an independent Ford dealer to perform the recall repair. Additionally, they would not authorize a non-Ford dealer to perform the recall repair. Parts distribution disconnect.