TL* THE CONTACT OWNS A 2000 FORD EXPLORER SPORT. THE CONTACT STATED THAT WHILE STARTING THE IGNITION, THE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE FOUR 02 OXYGEN SENSORS WERE REPLACED. AFTER THE REPAIR THE FAILURE PERSISTED BUT THE VEHICLE WAS NOT FURTHER SERVICED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.
I GOT INTO MY CAR TO GO TO LUNCH FROM MY PLACE OF EMPLOYMENT WITH MY CEO. WHEN I SAT DOWN THE SEAT FELL BACK AND THE SEAT BACK WOULD NOT CATCH AGAIN. I TOOK MY LIFE INTO MY HANDS DRIVING HOME THAT EVENING. CONTACTED OUR LOCAL FORD DEALER WHERE WE PURCHASED THE CAR, THEY SAID THE PART WAS NO LONGER AVAILABLE AND THEY COULD NOT FIX IT. THEY NEVER INFORMED US OF A RECALL. UNTIL EXPLORING THE INTERNET TODAY 10-25-2013 WE DID NOT REALIZE THERE WAS A RECALL AT ALL. NHTSA CAMPAIGN ID # 03V281000/NHTSA ACTION #PE03020 OF AUGUST 5-2013. NOW WE CAN NOT LOCATE THE PART. *TR
I GOT INTO MY CAR TO GO TO LUNCH FROM MY PLACE OF EMPLOYMENT WITH MY CEO. WHEN I SAT DOWN THE SEAT FELL BACK AND THE SEAT BACK WOULD NOT CATCH AGAIN. I TOOK MY LIFE INTO MY HANDS DRIVING HOME THAT EVENING. CONTACTED OUR LOCAL FORD DEALER WHERE WE PURCHASED THE CAR, THEY SAID THE PART WAS NO LONGER AVAILABLE AND THEY COULD NOT FIX IT. THEY NEVER INFORMED US OF A RECALL. UNTIL EXPLORING THE INTERNET TODAY 10-25-2013 WE DID NOT REALIZE THERE WAS A RECALL AT ALL. NHTSA CAMPAIGN ID # 03V281000/NHTSA ACTION #PE03020 OF AUGUST 5-2013. NOW WE CAN NOT LOCATE THE PART. *TR
THIS WAS A TERRIBLE EVENT... MY CAR WAS AIMED DOWN MY 300 FT DRIVEWAY. I DON'T BELIEVE AT THAT POINT OR IF IT WAS STUCK I DIDN'T KNOW THE ACCELERATOR WAS STUCK BUT I SOON REALIZED SOMETHING WAS WRONG. AS I HEADED TO NEW ALBANY HIGH SCHOOL FOR WATER CLASS THE EXPLORER WENT FASTER AND FASTER ON RT 161... THE CLUTCH WOULD NOT ALLOW A DOWN SHIFT AT ALL AFTER THE FIRST TIME OR TWO... I MAY HAVE BLOWN IT OUT... THE SUV WENT FASTER AND FASTER AND IN 3RD GEAR IT WAS REVVING SO HARD... WHEN I COULD I PULLED INTO A PARKING LOT AND TURNED THE ENGINE OFF... I LET IT COOL AND ATTEMPTED TO START THE EXPLORER BUT IT WOULD HAVE RED WARNING LIGHTS WHEN I STARTED IT IN NEUTRAL AS IT REVVED SO HIGH... I PUSHED IT INTO GEAR AND WHEN I GOT TO THE TWO RED LIGHTS I TURNED THE KEY OFF... ONCE I STOPPED IN THE INTERSECTION AND ABOUT 8 CARS WERE HONKING AT ME. I HAD TO DEAL WITH FIVE TRAFFIC INTERSECTIONS. WHEN I GOT HOME I TURNED THE KEY OFF AND FOUGHT THE WHEEL TO GET TURNED INTO THE DOWNSWING OF MY DRIVEWAY... I RACED AROUND MY HOUSE TO FACE OUT AND TURNED OFF THE KEY... THE EXPLORER WAS SMOKING AND "LAID RUBBER" AND TORE OUT GRASS IN MY HOUSE... IT ALMOST SKIDDED INTO MY POND. I THINK THE CLUTCH IS BURNED OUT AND THE BRAKE ABS LIGHT WAS ON AS I HAD TO BRAKE ALL THE WAY HOME... I TRIED TO DISENGAGE THE CRUISE CONTROL IF THAT WAS IT DURING MY TERROR RIDE BUT IT HAD NO EFFECT... THE BRAKES COULD NOT STOP THE SPEEDING VEHICLE, THE GEARS WERE LOCKED WHILE THE SPEED ACCELERATED SO THERE WAS NO DOWNSHIFTING, THE PEDAL WAS PUSHED TO THE FLOOR AND WOULD NOT CHANGE SPEED WHEN I PULLED IT UP WITH MY HAND OR TOE OF MY SHOE... *TR
THIS WAS A TERRIBLE EVENT... MY CAR WAS AIMED DOWN MY 300 FT DRIVEWAY. I DON'T BELIEVE AT THAT POINT OR IF IT WAS STUCK I DIDN'T KNOW THE ACCELERATOR WAS STUCK BUT I SOON REALIZED SOMETHING WAS WRONG. AS I HEADED TO NEW ALBANY HIGH SCHOOL FOR WATER CLASS THE EXPLORER WENT FASTER AND FASTER ON RT 161... THE CLUTCH WOULD NOT ALLOW A DOWN SHIFT AT ALL AFTER THE FIRST TIME OR TWO... I MAY HAVE BLOWN IT OUT... THE SUV WENT FASTER AND FASTER AND IN 3RD GEAR IT WAS REVVING SO HARD... WHEN I COULD I PULLED INTO A PARKING LOT AND TURNED THE ENGINE OFF... I LET IT COOL AND ATTEMPTED TO START THE EXPLORER BUT IT WOULD HAVE RED WARNING LIGHTS WHEN I STARTED IT IN NEUTRAL AS IT REVVED SO HIGH... I PUSHED IT INTO GEAR AND WHEN I GOT TO THE TWO RED LIGHTS I TURNED THE KEY OFF... ONCE I STOPPED IN THE INTERSECTION AND ABOUT 8 CARS WERE HONKING AT ME. I HAD TO DEAL WITH FIVE TRAFFIC INTERSECTIONS. WHEN I GOT HOME I TURNED THE KEY OFF AND FOUGHT THE WHEEL TO GET TURNED INTO THE DOWNSWING OF MY DRIVEWAY... I RACED AROUND MY HOUSE TO FACE OUT AND TURNED OFF THE KEY... THE EXPLORER WAS SMOKING AND "LAID RUBBER" AND TORE OUT GRASS IN MY HOUSE... IT ALMOST SKIDDED INTO MY POND. I THINK THE CLUTCH IS BURNED OUT AND THE BRAKE ABS LIGHT WAS ON AS I HAD TO BRAKE ALL THE WAY HOME... I TRIED TO DISENGAGE THE CRUISE CONTROL IF THAT WAS IT DURING MY TERROR RIDE BUT IT HAD NO EFFECT... THE BRAKES COULD NOT STOP THE SPEEDING VEHICLE, THE GEARS WERE LOCKED WHILE THE SPEED ACCELERATED SO THERE WAS NO DOWNSHIFTING, THE PEDAL WAS PUSHED TO THE FLOOR AND WOULD NOT CHANGE SPEED WHEN I PULLED IT UP WITH MY HAND OR TOE OF MY SHOE... *TR
2000 FORD EXPLORER, O/D LIGHT BEGAN FLASHING, CAR SPUTTERED, DRIVING DOWN THE ROAD, CAR WOULD NOT GO AT ALL AS THOUGH IT WAS STUCK IN NEUTRAL. WILL NOT GO IN GEAR. NO DRIVE, NO REVERSE, NOTHING. TOWED TO TRANSMISSION REPAIR SHOP, $1800. TO REPLACE TRANSMISSION. *TR
LOWER AND UPPER BALL JOINT MAKING TERRIBLE NOISE, I DID GREASE BUT STILL HAVE NOISE. *TR
WINDSHIELD WIPERS STOP WORKING,POWER WINDOWS NOT WORKING, DOME LIGHT NOT WORKING, FOG LIGHTS NOT WORKING AND 4 WHEEL DRIVE AND AUTO NOT WORKING. *TR
SMOKE COMING OUT OF STEERING COLUMN WHEN TURN SIGNAL ENGAGED. TOOK TO DEALER AND TOLD IGNITION SWITCH HAD SIGNS OF A HOT POINT AND WAS MELTING. HAD IGNITION SWITCH REPLACED AT A SERVICE STATION, HOWEVER, THEY SAID THEY SAW NO VISIBLE SIGNS OF DAMAGE. *TR
WHEN I BOUGHT THE CAR THREE YEARS AGO IT HAD JUST A REBUILT TRANSMISSION IN IT. LESS THAN A MONTH AFTER I PURCHASED IT I HAD TO HAVE A 2ND REBUILT TRANSMISSION PUT IN IT WHEN MY O/D LIGHT BEGAN FLASHING. JUST YESTERDAY I WAS DRIVING DOWN THE FREEWAY(I-5 IN SEATTLE, WA) WHEN MY TRANSMISSION FAILED AND I HAD TO COAST ACROSS 3 LANES OF FREEWAY TRAFFIC TO COME TO A STOP ON THE SHOULDER. THANKFULLY I WAS ABLE TO MAKE IT SAFELY TO THE SHOULDER BUT THE SITUATION COULD HAVE ENDED VERY DIFFERENTLY. I COULD HAVE VERY EASILY GOTTEN INTO AN ACCIDENT. I HAVE BEEN LOOKING ONLINE AND AM FINDING THAT HUNDREDS IF NOT THOUSANDS OF EXPLORER OWNERS HAVE HAD THE EXACT SAME ISSUES THAT I HAVE EXPERIENCE! IT MAKES ME SICK THAT FORD HAD YET TO DO ANYTHING ABOUT THE PROBLEM. *TR
MY 2000 FORD EXPLORER COMPLETELY BURNT , ENTIRELY GUTTED. I HAVE PICTURES. *TR
Fire
THE DRIVER'S SIDE FRONT SEAT, WITHOUT WARNING, RECLINED COMPLETELY. MECHANIC BELIEVES THAT THE BOLT HOLDING THE RECLINER MECHANISM TO THE SEAT FRAME IS BROKEN. CURRENTLY USING THE REAR SEAT TO PROP UP THE DRIVER'S SEAT UNTIL A REPLACEMENT SEAT CAN BE FOUND. *TR
ELECTRICAL SYSTEM AT STEERING COLUMN: SMELL OF WIRES GETTING HOT AND SMOKE. *TR
THE DRIVER SIDE REAR BOTTOM FRAME FAILED IN A NON MOVING AREA. THIS CAUSE THE BACK OF THE SEAT TO FALL BACK AS THE HINGE FOR SEAT TILT CAME OUT OF THE TOP DUE TO THIS FAILURE. THANK GOD I WAS IN MY DRIVEWAY OR WE WOULD HAVE HAD A WRECK. STRUCTURAL STEEL IN A SEAT FRAME SHOULD NOT FAIL IN AN 8 YEAR OLD CAR. THE CAR HAS NOT BEEN IN A WRECK ON THE SEAT ABUSED. THE DRIVER WEIGH 200 LBS OR LESS. *TR
AIR BAG LIGHT STAYS ON. DEALER STATES A "SHORT" IN WIRING LOOM, NEEDS TO REPLACE WITH A BETTER CONNECTOR FOR $1100. DEALER WARNS ME THAT WHILE LIGHT IS "ON" AIRBAG SYSTEM WILL NOT OPERATE IN A CRASH. *TR
TL*THE CONTACT OWNS A 2000 FORD EXPLORER SPORT. WHILE STOPPED AT A STOP LIGHT, SMOKE APPEARED FROM THE STEERING COLUMN. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE MULTIFUNCTION SWITCH IN THE STEERING COLUMN FAILED. THEY FURTHER STATED THAT ONCE THE SWITCH FAILS, IT COULD CATCH FIRE. THE VEHICLE CANNOT BE DRIVEN UNTIL THE SWITCH IS REPLACED. THE VEHICLE IS CURRENTLY AT THE DEALER FOR REPAIR. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
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TL*THE CONTACT OWNS A 2000 FORD EXPLORER SPORT. SHE STATED THAT SHE HEARD A CONSTANT BEEPING NOISE. THE DEALER STATED THAT THE CONTROL PANEL CAUSED THE FAILURE AND THIS COULD RESULT IN THE AIRBAGS DEPLOYING WITHOUT WARNING. AS A RESULT, THE DEALER DISCONNECTED THE AIRBAGS. THE BEEPING NOISE CONTINUED TO OCCUR. AS OF MAY 19, 2008, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
TRANSMISSION IN THIS EXPLORER (VIN 'X') STARTED SLIPPING AT 55K MILES BETWEEN 2-3 SHIFT. I HAD THE TRANSMISSION REBUILT BY FELLOW MECHANICS FOR $1200 TOTAL BEFORE TOTAL FAILURE. *TR
THE FRONT DRIVERS' SEAT FRAME NEAR THE SEAT-BACK ADJUSTMENT LEVER BROKE WHILE DRIVING, FORCING THE DRIVERS SEAT-BACK TO PLUMMET BACKWARDS ALARMING THE DRIVER AND ALL PASSENGERS. FORTUNATELY NO ONE WAS SITTING ON THE DRIVERS SEAT IN THE REAR. THEY COULD'VE BEEN CRUSHED. THE ONLY EVENT LEADING UP TO THE SEAT FRAME BREAKING WAS PUTTING ALL MY WEIGHT INTO THE SEAT, AS IT IS DESIGNED TO SUPPORT. *TR
GEAR SHIFT FELL OFF WHEN TRYING TO BACK OUT OF DRIVEWAY. THE ENTIRE STEERING WHEEL SHAFT NEEDED TO BE REPLACED. THANK HEAVENS WE WERE IN THE DRIVEWAY AND NOT ON THE ROAD.*CN
RECEIVED RECALL NOTICE ON 2000 FORD EXPLORER FOR DEFECTIVE SPEED CONTROL UNIT THAT CAN CAUSE FIRES IN AUG.'07 AND SEP'07. CALLED LOCAL DEALER OCT.07, NO PART AVAIL WAS TOLD AVAIL IN DEC.'07 WHEN TO DEALER IN DEC.'07 IN PERSON WAS NOW TOLD PART NOT AVAIL. UNTIL "MAYBE" MARCH 2008. THIS IS UNACCEPTABLE! *TR
2000 FORD EXPLORER TURNED OVER FOUR TIMES. CONSUMER WOULD LIKE SOME HELP IN THIS MATTER. HE STATED THAT NO ONE HAS HELPED HIM WITH TRYING TO HAVE ACTION TAKEN AGAINST FORD. *KB INFORMATION TAKEN FROM PREVIOUS COMPLAINT. THE TIRE DETACHED FROM THE VEHICLE. *JB
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1 injured
TL*THE CONTACT OWNS A 2000 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE PARKING BRAKE WOULD NOT SUPPORT THE VEHICLE WHEN ENGAGED. AS OCTOBER 23, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE MILEAGE WAS 136,000 AND CURRENT MILEAGE WAS 140,000.
I STARTED MY FORD EXPLORER SPORT ON JANUARY 30 FOR A FEW MINUTES TO WARM IT UP, BEFORE I DROVE TO WORK. I RAN BACK INTO THE HOUSE FOR APROX 4 MINUTES, WHEN I CAME BACK OUT THE FRONT OF THE EXPLORER WAS IN FLAMES, IT TOTALLY BURNED BEFORE THE FIRE DEPT COULD GET THERE TAKING OUR BARN WITH IT. *JB
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1) DRIVERS SEAT COLLAPSE. 2) FORD ISSUED A RECALL CLAIMING A DEFECTIVE DRIVER SEAT BOLT 3) TOOK VEHICLE TO FORD DEALERSHIP FOR REPAIR, DEALERSHIP CONFIRMS THE RECALLED BOLT IS BROKEN AND THE CAUSE OF THE SEAT FAILURE. FORD WANTS $460.00 TO REPLACE THE RECALLED BOLT. WHY DOES FORD EXPECT ME TO PAY FOR A RECALL. 4) SEAT WILL NOT STAY UPRIGHT AT ALL SINCE THE DEALERSHIP PERFORMED THE INSPECTION. *JB
2000 FORD EXPLORER SPORT ROLLOVER ACCIDENT. BOTH MY SON AND WITNESSES STATE THAT MY SON WAS DRIVING THE SPEED LIMIT (55 ON A RURAL 2 LANE ROAD) WHEN A SMALL DIP IN THE ROAD CAUSED HIM TO FISHTAIL AND FLIP ONTO HIS ROOF. THANK GOD HIM AND HIS FRIEND HAD ON THE SEAT BELTS AND WERE ABLE TO CRAWL OUT OF THE CAR UNHARMED. I DID NOT KNOW THIS PROBLEM EXISTED WITH THE FORD EXPLORER. MORE SHOULD BE DONE TO WARN PEOPLE ABOUT THIS DEFECT! THIS VEHICLE SHOULD BE RECALLED! THE VEHICLE WAS TOTALED. *TR
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EL PASADO DOMINGO 10 DE JUNIO DEL 2007, SIENDO LAS 4 P.M. ESTACION Y APAGU UN VEHCULO FORD EXPLORER 2000 ELITE, PLACAS LAH-530, SERIAL DE CARROCERA: [XXX], DE MI PROPIEDAD SIN NINGUNA SEAL QUE INDICARA QUE ALGO NO ESTABA FUNCIONANDO BIEN. A LAS 6 P.M. ME DAN EL AVISO QUE LA CAMIONETA SE ESTABA INCENDIANDO. EFECTIVAMENTE CUANDO FUI OBSERV GRAN CANTIDAD DE FUEGO BAJO EL CAP QUE CONSUMI TODAS LAS PARTES ADYACENTES AL MOTOR. FUNCIONAROS DEL CUERPO DE BOMBEROS SE HICIERON PRESENTES EN EL SITIO Y LOGRARON APAGAR EL FUEGO ANTES QUE SE EXTENDIERA AN MAS. UN PROBLEMA SIMILAR SE HA PRESENTADO EN VEHCULOS FORD Y QUE HAN SIDO LLAMADOS A REVISIN POR FALLAS EN UN SWITCH DE CONTROL DE VELOCIDAD AUTOMTICO. AUNQUE MI VEHCULO NO APARECE DENTRO DE LOS RECLAMADOS SI APARECE DENTRO DE LOS QUE TIENEN UN SWITCH IGUAL O SIMILAR POR LO QUE TODO INDICA QUE ESTA FUE LA CAUSA DEL INCENDIO Y LA COMPAA FORD DEBERA RESPONSABILIZARSE POR ELLO. SPANISH, NOT UNDERSTOOD. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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TL* - THE CONTACT OWNS A 2000 FORD EXPLORER SPORT. THE ODI WARNING LIGHT CONTINUOUSLY FLASHED. A LOCAL MECHANIC DIAGNOSED THE FAILURE AS HAVING TO DO WITH THE TRANSMISSION. THE CURRENT MILEAGE IS 79,108. *AK
NO EVENTS LED UP TO THE CRANKSHAFT FAILURE. OUR 2000 FORD EXPLORER WAS BEING DRIVEN AS A DAILY ROUTINE TRIP IN TOWN. THE CAR DIED AT A STOP LIGHT. I WAS ABLE TO RESTART THE CAR . THE CAR MADE A LOUD CLUNK. I DROVE THE VEHICLE INTO A PARKING LOT AND SHUT IT OFF. WE HAD A CERTIFIED FORD MECHANIC COME OUT TO LOOK AT THE CAR. HE WAS VERY FAMILIAR WITH THIS V6 ENGINE. HE STATED TO US THAT THE CRANKSHAFT FORD USED WAS A CAST IRON CRANK AND NOT A FORGED STEEL CRANK. WHAT HAPPENS IS THE CRANKSHAFT WILL DEVELOP CRACKS IN IT AND EVENTUALLY BREAK APART. HIS COMMENT WAS IT WAS A BAD IDEA AND BAD DESIGN BY FORD. THIS MECHANIC WORKED FOR FORD FOR 18 YEARS AND STATED THAT THIS PARTICULAR ENGINE WAS USED FROM 1995-2001 AND I BELIEVE HE SAID IT WAS A COLOGNE V6 .OUR 2 OPTIONS AT THIS POINT IS TO PUT IN A NEW MOTOR OR JUNK THE CAR. THIS VEHICLE IS A 2000 FORD EXPLORER SPORT 2 DOOR. TWO WHEEL DRIVE. DEALER MAINTAINED AT 30000,60000,AND RECENTLY AT 90000 MILES .CURRENT MILEAGE IS 91000. OIL CHANGED EVERY 2 MONTHS REGARDLESS. MAINTENANCE RECORDS ARE ALL AVAILABLE. NO REASON FOR AN IMPORTANT COMPONENT LIKE A CRANKSHAFT TO CRACK AND RUIN THE CAR. *JB
MY CAR BREAK LIGHTS WERE NOT WORKING. I JUST SO HAPPENNED TO TELL MY UNCLE AND HE GOT WORRIED SINCE I HAVE A 1 YEAR OLD. WE WENT TO A CAR SHOP TO GO FIX IT. THEY TOLD ME IT WAS SIMPLY THE BREAK FUSE. WHEN THEY WENT TO REPLACE THE FUSE, THE CAR STARTED SMOKING TO THE POINT WHERE I COULD NOT EVEN SEE. I THOUGHT THE CAR WAS GOING TO EXPLODE SO I TOOK MY SON AND STARTED RUNNING. EVERYONE IN THE PARKING LOT STARTED RUNNING ALSO. THEY LIFTED THE HOOD, AND NOTICED THAT THE BRAKE CUT OFF SWITCH FOR CRUISE CONTROL WAS BURNING AND HE PUT IT OUT. THIS HAS BEEN A HUGE RECALL FOR MANY OTHER YEARS FOR FORD, BUT NOT FOR MINE. NOW FORD WANTS TO CHARGE ME BECAUSE MY VEHICLES YEAR IS NOT INCLUDED IN THE RECALL. THIS IS A MANUFACTURER ERROR AND IT IS WRONG FOR ME TO HAVE TO PAY FOR THIS MYSELF. IF MY SON AND I WOULD HAVE DIED, FORD WOULD BE LOOKING AT A MAJOR LAWSUIT. I AM WILLING TO TAKE THIS AS FAR AS I HAVE TO BECAUSE I HONESTLY BELIEVE FORD IS TRYING TO GET AWAY WITH THIS. THIS WAS A VERY FRIGHTENING INCIDENCE. *NM
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I WAS NOT CONTACTED TO THE RECALL ON MY FIRESTONE TIRES ON MY 2000 FORD EXPLORER, UNTIL LAST WEEK, AND TOOK IT UPON MYSELF TO, AT MY EXPENSE, AND REPLACED SAID TIRES, WITH ANOTHER, MORE TRUSTED AND SAFER BRAND OF TIRE. NOW AFTER 6 YEARS. I RECEIVE A NOTICE FROM FIRESTONE ABOUT MY SPARE, BUT WITH THE CONDITION THAT I DRIVE 30 MILES, AND HAVE THE 1 TIRE REPLACED WITH ANOTHER FIRESTONE TIRE. FIRESTONE REFUSED TO REPLACE MY ORIGINAL 4 TIRES, WITH COMPENSATION, AND NOW REFUSES TO REPLACE MY SPARE WITH A TIRE THAT I AM COMFORTABLE WITH........NOT A FIRESTONE! I FEEL THEY SHOULD COMPENSATE ME MY $350, ORIGINAL, AS WELL AS PAY FOR ANY TIRE I CHOOSE AS MY SPARE.....WHICH THEY REFUSE TO DO!!!!*JB
DT*: THE CONTACT STATED WHILE TAKING THE VEHICLE IN FOR INSPECTION THE DEALER DETERMINED ALL FOUR BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT WAS UNAWARE OF ANY PROBLEMS WITH THE BALL JOINTS. SINCE THE REPLACEMENT NO FAILURES HAVE OCCURRED.
DT*: THE CONTACT STATED WHILE TAKING THE VEHICLE IN FOR INSPECTION THE DEALER DETERMINED ALL FOUR BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT WAS UNAWARE OF ANY PROBLEMS WITH THE BALL JOINTS. SINCE THE REPLACEMENT NO FAILURES HAVE OCCURRED.
THERE IS A CUSTOMER COMPLAINT RECALL ON FORD EXPLORER SPORTS THAT FORD CUSTOMER RELATIONS SAID INFORMATION WAS SENT OUT ON AND PEOPLE I TALK TO HAVE NOT RECEIVED THIS INFORMATION. I AM CURRENTLY HAVING THIS PROBLEM WITH MY VEHICLE AND WHEN TAKING TO THE DEALERSHIP I AM TOLD YES THERE WAS AND FORD KNOWS THAT THE TENSIONER CHAIN IS BAD AND THEY HAVE A QUIET RECALL ON THEM AND MINE WAS COVERED BUT BECAUSE OF THE MILES ON MINE IT IS NOT AND FORD WILL DO NOTHING ABOUT IT. THEY KNOW THIS IS A PROBLEM AND THEY SHOULD FIX IT AND IN ALL VEHICLES NOT JUST A COMPLAINT. THE VEHICLE RATTLES AND DOES NOT WANT TO RUN WITH THIS PROBLEM. THERE IS ACTUALLY TWO RECALLS ON THIS PART NOT JUST ONE AND I THINK FORD NEEDS TO FIX ALL THE VEHICLE NO MATTER WHAT MILES IS ON THE VEHICLE THE COVERAGE IS 6 YEARS 72,000 MILE I HAVE A 2000 WITH A LITTLE OVER 77,000 MILE ONLY 5,000 OUT OF THERE COVERAGE AREA AND I HAVE ALSO HAD TO PUT A NEW TRANSMISSION IN THE VEHICLE AND FORD KNOWS THAT THERE TRANSMISSIONS HAVE LOTS OF PROBLEMS ALSO.
THERE IS A CUSTOMER COMPLAINT RECALL ON FORD EXPLORER SPORTS THAT FORD CUSTOMER RELATIONS SAID INFORMATION WAS SENT OUT ON AND PEOPLE I TALK TO HAVE NOT RECEIVED THIS INFORMATION. I AM CURRENTLY HAVING THIS PROBLEM WITH MY VEHICLE AND WHEN TAKING TO THE DEALERSHIP I AM TOLD YES THERE WAS AND FORD KNOWS THAT THE TENSIONER CHAIN IS BAD AND THEY HAVE A QUIET RECALL ON THEM AND MINE WAS COVERED BUT BECAUSE OF THE MILES ON MINE IT IS NOT AND FORD WILL DO NOTHING ABOUT IT. THEY KNOW THIS IS A PROBLEM AND THEY SHOULD FIX IT AND IN ALL VEHICLES NOT JUST A COMPLAINT. THE VEHICLE RATTLES AND DOES NOT WANT TO RUN WITH THIS PROBLEM. THERE IS ACTUALLY TWO RECALLS ON THIS PART NOT JUST ONE AND I THINK FORD NEEDS TO FIX ALL THE VEHICLE NO MATTER WHAT MILES IS ON THE VEHICLE THE COVERAGE IS 6 YEARS 72,000 MILE I HAVE A 2000 WITH A LITTLE OVER 77,000 MILE ONLY 5,000 OUT OF THERE COVERAGE AREA AND I HAVE ALSO HAD TO PUT A NEW TRANSMISSION IN THE VEHICLE AND FORD KNOWS THAT THERE TRANSMISSIONS HAVE LOTS OF PROBLEMS ALSO.
THE UPPER AND LOWER BALL JOINTS ONLY ON THE DRIVER'S SIDE HAVE PREMATURELY WORN OUT. THE UPPER BALL JOINT MOVES FREELY WITH THE CAR'S VERTICAL MOTION RATHER THAN BEING RESTRICTED TO SIDE-TO-SIDE MOTION. THE LOWER BALL JOINT HAS ALSO FAILED. THE PASSENGER SIDE SHOWS NO SUCH WEAR. THERE HAS BEEN NO ACCIDENT TO CAUSE THIS PROBLEM AND NO ACCIDENT CAUSED FROM IT-- YET.
THE UPPER AND LOWER BALL JOINTS ONLY ON THE DRIVER'S SIDE HAVE PREMATURELY WORN OUT. THE UPPER BALL JOINT MOVES FREELY WITH THE CAR'S VERTICAL MOTION RATHER THAN BEING RESTRICTED TO SIDE-TO-SIDE MOTION. THE LOWER BALL JOINT HAS ALSO FAILED. THE PASSENGER SIDE SHOWS NO SUCH WEAR. THERE HAS BEEN NO ACCIDENT TO CAUSE THIS PROBLEM AND NO ACCIDENT CAUSED FROM IT-- YET.
THE UPPER AND LOWER BALL JOINTS ONLY ON THE DRIVER'S SIDE HAVE PREMATURELY WORN OUT. THE UPPER BALL JOINT MOVES FREELY WITH THE CAR'S VERTICAL MOTION RATHER THAN BEING RESTRICTED TO SIDE-TO-SIDE MOTION. THE LOWER BALL JOINT HAS ALSO FAILED. THE PASSENGER SIDE SHOWS NO SUCH WEAR. THERE HAS BEEN NO ACCIDENT TO CAUSE THIS PROBLEM AND NO ACCIDENT CAUSED FROM IT-- YET.
VEHICLE FIRE.ABOUT 3 YEARS AGO MY GARAGE BURNED DOWN.IT WAS DETERMINED THAT THE HOT SPOT ,THE POINT WHERE THE FIRE STARTED WAS WHERE MY 2000 EXPLORER WAS SITTING.IT HAS THE SAME SWITCH THAT THE VEHICLES THAT HAVE BEEN RECALLED HAVE!
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WHEN USING THE TURN SIGNAL, SMOKE COMES FROM THE STEERING COLUMN
ON EASTER SUNDAY MARCH 27 2005, MY FAMILY (3 YOUNG BOYS AND MY WIFE) LEFT MY MOMS HOUSE AT ABOUT 10:20 AM TO HEAD TO CHURCH, MY WIFE WAS DRIVING, AND AS WE GOT OUT ONTO THE MAIN HIGHWAY ROAD ROUTE 360 HULL ST. MY WIFE SET ON THE CRUISE CONTROL AND ABOUT 60. SPEED LIMIT IS 55 AFTER ABOUT 20 SECONDS SHE NEEDED TO TAKE OFF THE CRUISE DUE TO ANOTHER CAR UPCOMING, WHEN SHE WENT TO GET OFF THE CRUISE IT WOULD NOT COME OUT OF CRUISE CONTROL AND THE SPEED WENT BACK UP TO LIKE 80...AT THIS POINT MY WIFE AND I TRIED TO PRESS ON BRAKES, AND PRESS THE OFF BUTTONS, AND NOTHING.... WE COULD NOT STOP!!!! I FINALLY TOLD MY WIFE TO PUT BOTH OFF HER FEET AS HARD AS THEY COULD ON THE BRAKES.... THE CAR FINALLY GOT DOWN TO ABOUT 30 AND WE GOT OVER ON THE SHOULDER, AND I QUICKLY JERKED IT INTO NEUTRAL, AND WE STOPPED....AS I GOT OUT, THE FREAKIN TIRES WERE ON FIRE!!!!! SERIOUSLY FLAMES WERE COMING OUT OF THE BRAKES AND TIRES....OH DID I MENTION WE HAD 3 YOUNG CHILDREN IN THE VEHICLE..... COME TO FIND OUT THE CRUISE SWITCH GOT STUCK....THANK THE GOOD LORD JESUS WE WERE ON A STRETCH OF ROAD WITH NO STOP LIGHTS OR HEAVY TRAFFIC.... 2000 FORD EXPLORER SPORT FORD SUCKS!!!! COULD HAVE KILLED MYSELF AND MY WHOLE FAMILY. *JB
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1 injured
ABOUT THREE YEARS AGO MY GARAGE BURNED TO THE GROUND.A POLICE INVESTIGATION FOUND A HOT SPOT WHERE MY 2000 EXPLORER WAS PARKED BUT HAD NO REASONABLE CAUSE FOR THE FIRE.THE SAME CRUISE CONTROL SWITCH ON ON OTHER MODELS HAS BEEN RECALLED BUT FOR SOME REASON I DIDN`T GET ONE FOR THIS VEHICLE.I CAN FIND OUT THE EXACT DATES BUT AT THIS TIME THE DATES ARE ESTIMATED.*AK
Fire
OVERDRIVE LIGHT FLASHING ON AND OFF. THE CAR SLIPS WHEN SHIFTING INTO 2ND AND 3RD GEAR AND THEN IS FINE AFTER THAT. I HAVE SEEN HUNDREDS OF POSTS FROM ONLINE FORUMS WITH EXPLORERES HAVING THE SAME PROBLEMS.*AK
THE BALL JOINTS ON MY VEHICLE NEEDED TO BE REPLACED, BUT I THINK OTHER OWNERS SHOULD BE AWARE OF THIS ISSUE DUE TO SAFETY CONCERNS. FRIENDS AND FAMILY MEMBERS OF SIMILAR FORD VEHICLE ALSO NEEDED TO REPLACE THEIR BALL JOINTS, SOME AS EARLY AS 40,000 MILES. SOME MECHANICS IN THE AREA SAY THIS IS A COMMON ISSUE IN FORD TRUCKS AND SUVS, BUT THAT MANY PEOPLE DON'T KNOW TO HAVE THEM CHECKED.*AK
TRANSMISSION IN MY 2000, FORD EXPLORER SPORT HAS FAILED. UPON TAKING IT TO TRANSMISSION SHOP I WAS INFORMED THAT FORD MOTOR REDESIGNED THE TRANS, IN THIS MODEL YEAR, AND THEY ARE TRASH...., UPON REPLACING TWO VALVE BODIES THE TRANS IS BEING REBUILT AGAIN.*AK
I WAS RECENTLY INVOLVED IN AN AUTOMOBILE ACCIDENT IN WHICH I WAS THE DRIVER. IT HAPPENED LAST FRIDAY EVENING, JANUARY 21ST AT APPROXIMATELY 6:24 PM. JUST OUTSIDE OF CARROLL, IOWA. I HIT A PATCH OF BLACK ICE AND MY VEHICLE ROLLED INTO A DITCH. I WAS DRIVING A 2000 FORD EXPLORER WITH BOTH DRIVER AND PASSENGER FRONT AIRBAGS AND NEITHER ONE DEPLOYED. WE ROLLED AT LEAST ONCE AND LANDED WITH ENOUGH FORCE TO SHATTER THE FRONT WINDSHIELD, AND I BELIEVE THAT THE EQUIPMENT WAS FAULTY. *AK
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3 injured
DRIVING ON AN INTERSTATE HIGHWAY IN LOUISIANA, DRIVING ABOUT 55 MPH, CHANGED LANES AND HAD BLOWOUT ON THE DRIVER REAR TIRE. I WAS DRIVING A FORD EXPLORER. THE BLOWOUT LOOKED TO HAVE BEEN CAUSED ON THE SIDEWALL, AT A POINT WHERE THE SIDEWALL MEETS THE STEEL BELTS ON THE DRIVING SURFACE OF THE TIRE. THERE ARE NO OBVIOUS ROAD DAMAGE TO THE TIRE. THE LOCAL GOODYEAR REP SAID THAT THEY HAVE NO RECALL ON THE TIRE AND THEY HAVE NEVER SEEN THIS DAMAGE BEFORE AND WOULD NOT WARRANTY THE TIRE. THE ORIGINAL TIRES WERE FIRESTONE, BUT WERE CHANGED OUT BY THE FORD COMPANY TO GOODYEAR BECAUSE OF THE FIRESTONE RECALL. THE TIRES HAD ABOUT 29,000 MILES ON THEM AND THE AIR PRESSURE WAS CHECKED 2 DAYS BEFORE DURING AN OIL CHANGE. THE TIRE IS GOODYEAR, WRANGLER RT/S M+S P235/75R15 SER# 274220-GRF-70MMWVS IT ALSO HAS THE NUMBERS E13 0293095 STAMPED ON THEM. *JB
CONSUMER TOOK THE VEHICLE TO THE DEALER TO HAVE THE BOLT ON THE PASSENGER HIGH BACK SEAT REPAIRED. THE SEAT WAS STILL BROKE, AND THE MANUFACTURED HAS BEEN CONTACTED. MANUFACTURER ADVISED CONSUMER TO TAKE IT BACK TO THE DEALER FOR RESURFACING. DEALER STATED THE BOLT WAS REPLACED. HOWEVER, THE SEAT WAS STILL BROKE, AND LEANED AGAINST THE BACK SEAT.*AK *NM
WHILE DRIVING 70 MPH, THE CONSUMER WAS FORCED OFF THE ROAD. THE DRIVER REGAINED CONTROL WHILE ON THE GRASS SIDING UNTIL THE LEFT FRONT TIRE DETACHED FROM THE TRUCK. THIS CAUSED THE TRUCK TO ROLL OVER 4 TIMES. PLEASE IDENTIFY IF AIR BAGS DEPLOYED AND IF SEAT BELTS PERFORMED AS DESIGNED. *JB THE DRIVERS SIDE FRONT TIRE MOVED FROM THE RIM SUDDENLY CAUSING AN ACCIDENT (TIRE INFORMATION NOT GIVEN). *BF *NM
Crash
1 injured
NAR 1/29/2003. THE AIR BAG LIGHT CONSTANTLY STAYED ON. THERE HAS BEEN FOUR ATTEMPTED REPAIRS ON THE VEHICLE. *JB