2002 FORD EXPLORER SPORT TRAC

4 recalls — 50 complaints

07V336000 Aug 3, 2007
VEHICLE SPEED CONTROL
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Remedy: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
3,600,000 vehicles affected
06E026000 Mar 23, 2006
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Remedy: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
61,944 vehicles affected
03V281000 Aug 5, 2003
SEATS:FRONT ASSEMBLY:RECLINER
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
Remedy: DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
1,552,880 vehicles affected
01X001000 May 22, 2001
TIRES:TREAD/BELT
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
Remedy: THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
13,000,000 vehicles affected
VEHICLE SPEED CONTROL Jul 31, 2023
The contact owns a 2002 Ford Explorer Sport Trac. The contact stated that after parking the vehicle, the following day it was discovered that the cruise control switch located on the steering wheel had overheated and melted. The cause of the failure was not yet determined. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in NHTSA Campaign Number: 09V399000 (Vehicle Speed Control). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 120,000.
TIRES Jul 7, 2020
I WAS DRIVING ON I-65 SOUTH BOUND ON I-65 IN GOODLETTESVILLE, TENNESSEE WHEN MY LEFT REAR TIRE BLEW OUT. THE TIRE HAD PLENTY OF TREAD LEFT AND APPARENTLY THE STEEL BELTS CAME APART AND BLUE OUTWARD.
SERVICE BRAKES Oct 30, 2019
IN THE MORNING OR WHENEVER DAMP MY FRONT BRAKES LOCK UP WHEN DRIVING, THEN STOPPING..
SEATS Aug 31, 2019
RE: 2002 FORD EXPLORER SPORT TRAC. IT APPEARS THAT THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, HAS FRACTURED AND THE SEAT BACK IS PERMANENTLY IN THE RECLINED POSITION. THIS MAKES DRIVING VERY CUMBERSOME SINCE I HAVE NO BACK SEAT SUPPORT WHILE I AM DRIVING. I WAS DRIVING ON A HIGHWAY WHEN THIS HAPPENED. LUCKILY, AN ACCIDENT WAS AVOIDED. I JUST DISCOVERED THAT A RECALL EXISTS FOR THIS PROBLEM SO I CONTACTED FORD AT 1-800-392-3673 AND ENTERED THE RECALL ID 03S04 AND THE RESPONSE WAS THAT THE RECALL ID DID NOT EXIST. CAN I STILL GET MY SEAT FIXED VIA THIS RECALL? NOTE THAT THE DATE SUBMITTED FOR THE INCIDENT IS AN APPROXIMATE ESTIMATE.
VEHICLE SPEED CONTROL Sep 20, 2017
OD LIGHT FLASHING, REBUILDS TRANSMISION AND NOTHING CHANGE, I SEE A LOT OF COMPLAINS ABOUT THIS PROBLEMS ON EXPLORERS, RANGERS AND MUSTANGS
POWER TRAIN Sep 20, 2017
OD LIGHT FLASHING, REBUILDS TRANSMISION AND NOTHING CHANGE, I SEE A LOT OF COMPLAINS ABOUT THIS PROBLEMS ON EXPLORERS, RANGERS AND MUSTANGS
POWER TRAIN Aug 31, 2016
DRIVING ONE DAY THE OD OFF LIGHT BEGAN FLASHING NOW IT SHIFTS HARD AND CLINKS AND CLACKS GOING DOWN ROAD
ELECTRICAL SYSTEM Aug 31, 2016
DRIVING ONE DAY THE OD OFF LIGHT BEGAN FLASHING NOW IT SHIFTS HARD AND CLINKS AND CLACKS GOING DOWN ROAD
POWER TRAIN Feb 29, 2016
ON FEB.12 2016 STILL NO DASH WARNING LIGHTS MY FORD TRAC..I LEFT MY HOME IN DRIVE MOVED ONTO HIGHWAY 66, THE TRUCK WOULD NOT SHIFT AS I TRIED TO INCREASE MY SPEED UP ONTO THE 66 HIGHWAY THE RPM RAN UP ONLY, I HAD TO SHIFT INTO SECOND GEAR TO GET OFF ROAD DROVE BACK HOME. NOW THE TRUCK WILL NOT MOVE WHEN SHIFTED INTO DRIVE OR REVERSE. I ONLY HAD IN 2ND GEAR THIS IS A AUTOMATIC TRANSMISSION.FLUID IS STILL OKAY. WHAT IS WRONG WITH THIS TRUCK?.MILAGE IS 123242
ELECTRICAL SYSTEM Feb 29, 2016
THERE WAS NOT WARNING LIGHTS ON DASH, TRUCK SLOWED DOWN THEN ENGINE RACED UP ALL ON ITS OWN TURNED I TURNED OFF ROAD SHIFTED TO NUTRAL AND SAT UNTIL THE RACING STOPPED CONTINUED ON TO AUTO PART STORE WHERE THEY PLUGGED INTO ENGINE IT READ STRANGE CODES..
POWER TRAIN Feb 29, 2016
THERE WAS NOT WARNING LIGHTS ON DASH, TRUCK SLOWED DOWN THEN ENGINE RACED UP ALL ON ITS OWN TURNED I TURNED OFF ROAD SHIFTED TO NUTRAL AND SAT UNTIL THE RACING STOPPED CONTINUED ON TO AUTO PART STORE WHERE THEY PLUGGED INTO ENGINE IT READ STRANGE CODES..
POWER TRAIN Jun 1, 2015
TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. WHILE ATTEMPTING TO SHIFT INTO PARK, THE GEAR SHIFTER FRACTURED BEHIND THE CLUSTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
LATCHES/LOCKS/LINKAGES:DOORS:LATCH Mar 17, 2015
TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE DOOR LATCHES STOPPED WORKING AND THE CONTACT COULD ONLY GET IN AND OUT OF THE VEHICLE BY USING THE OUTSIDE DOOR LATCH ON ALL DOORS. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE MAIN DOOR MODULE FOR THE FRONT DRIVER SIDE DOOR NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 04/13/15*LJ THE CONSUMER STATED IT IS NOT POSSIBLE TO ENTER THE VEHICLE USING THE OUTSIDE DOOR HANDLES. 3 OUT OF 4 HANDLE FAILED. 2 OUT OF 4 INSIDE DOOR HANDLES FAILED. UPDATED 6/29/2015 *JS
POWER TRAIN Dec 14, 2014
AFTER MAKING ABRUPT STOP HALF MILE BEFORE INCIDENT TO AVOID ACCIDENT, I CAME TO A STOP AT A STOP SIGN. WHEN I WENT TO ENTER A MAIN HIGHWAY, MY TRANSMISSION SLIPPED AND LEFT ME NON MOBILE IN THE INTERSECTION, ALMOST CAUSING ME TO GET HIT BROADSIDE. HAD TO GET OUT IN TRAFFIC TO PUSH MY VEHICLE OFF HIGHWAY. MANY EXACT TRANSMISSION PROBLEMS FOR THIS VEHICLE ALREADY POSTED ON INTERNET I SEE. VERY DANGEROUS. *TR
POWER TRAIN Aug 18, 2014
TRANSMISSION PROBLEM. O/D LIGHT BLINKING. TRANSMISSION INSTANTLY STARTED TO SLIP IN 3RD GEAR UNDER ACCELERATION. OVER 8,000 COMPLAINTS LISTED BUT FORD SAYS THAT IS NOT ENOUGH FOR RECALL. THIS TRANSMISSION HAS A HISTORY OF PROBLEMS, THAT CAN CAUSE MAJOR PROBLEMS WHILE DRIVING. BIGGEST ONE IS LOSE OF ACCELERATION IN TRAFFIC. THIS TRANSMISSION HAS A LENGTHY BAD HISTORY. IT IS THE 5R55 SERIES TRANSMISSION, STARTING WITH THE FAULTY SOLENOID PACK. IF YOU LOOK AT THIS TRANSMISSIONS HISTORY, YOU WILL FIND THE SAME COMPLAINTS ABOUT IT OVER AND OVER AGAIN, SLIPPING WHILE IN GEAR FAILURE TO SHIFT, O/D LIGHT BLINKS THEN GOES OUT, TRANS FAILING AT 50,000M, 60,000M. I AM ON MY SECOND PAIR OF TIRES AND THE TRANSMISSION IS FAILING. I DRIVE LESS THAN 8700 MILES PER YEAR AND MAINTAIN MY VEHICLE VERY WELL. THIS TYPE OF FAILURE SHOULD NOT HAVE OCCURRED. I THINK FORD IS AWARE OF THE PROBLEM BUT REFUSES TO DO ANYTHING ABOUT IT TILL THEY WILL BE FORCED TO DO SOMETHING. *TR
STRUCTURE:BODY Aug 7, 2014
THE BODY MOUNT INSULATORS DETERIORATED AND THE BODY COULD COME LOOSE FROM THE CHASSIS. FORD WANTS OVER 3000 DOLLARS FOR THIS REPAIR WHICH IS AN OBVIOUS MATERIAL FLAW. *TR
SUSPENSION Aug 7, 2014
THE BODY MOUNT INSULATORS DETERIORATED AND THE BODY COULD COME LOOSE FROM THE CHASSIS. FORD WANTS OVER 3000 DOLLARS FOR THIS REPAIR WHICH IS AN OBVIOUS MATERIAL FLAW. *TR
SEAT BELTS Aug 7, 2014
THE BODY MOUNT INSULATORS DETERIORATED AND THE BODY COULD COME LOOSE FROM THE CHASSIS. FORD WANTS OVER 3000 DOLLARS FOR THIS REPAIR WHICH IS AN OBVIOUS MATERIAL FLAW. *TR
ENGINE Jul 15, 2013
WHILE DRIVING MY 2002 FORD SPORT TRAC AT ABOUT 40 MPH,ENGINE SHUT OFF WITHOUT ANY WARNING,JUST A SHAKING FEELING,THEN COMPLETELY SHUT OFF,WHILE IN MOTION. VERY DANGEROUS SITUATION! NO CHECK ENGINE LIGHT CAME ON AND NO CODES WERE PRESENT. I WAS ABLE TO GET OUT OF TRAFFIC AND AVOID BEING HIT. HAD TO CRANK FOR ABOUT HALF A MINUTE AND IT RESTARTED. HAVE DRIVEN ON A DAILY BASIS ABOUT 200 MILES SINCE AND PROBLEM HAS NOT RECURRED AS OF YET.VEHICLE IS WELL MAINTAINED AND UP TO DATE ON FILTERS,ETC... *TR
STRUCTURE:BODY Jul 7, 2013
SEVERE DETERIORATION OF THE BODY MOUNT BUSHINGS TO THE POINT WHERE THEY CRUMBLE WHEN TOUCHED. INFERIOR MATERIAL. *TR
STRUCTURE:BODY:DOOR Jul 7, 2013
DOOR HANDLE ISSUE. REAR DOORS CANNOT BE OPENED FROM THE INSIDE. *TR
SUSPENSION Jun 12, 2013
THEY WERE ROTTEN AND FALLING APART, I WAS LOOKING ONLINE AND EVERYBODY HAD THE SAME PROBLEM. THAT SHOULD BE A MANUFACTURED RECALL. IT'S A SAFETY HAZARD. *TR
SERVICE BRAKES Dec 17, 2012
TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT THE BRAKE PEDAL WAS PULSATING, ACCOMPANIED BY AN ABNORMAL GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE FRONT AND REAR BRAKES WOULD HAVE TO BE REPAIRED. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE BRAKE PEDAL WOULD FEEL SPONGY WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THAT TWO OF THE ABS SENSORS WERE FAULTY AND WERE OVERRIDING THE BRAKES. THE MECHANIC DISCONNECTED THE ABS SENSORS. THE CONTACT DID NOT EXPERIENCE ANY FAILURES AFTER THE SENSORS WERE DISCONNECTED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.
STRUCTURE:BODY Nov 30, 2012
BODY/CHASSIS MOUNTS ARE DETERIORATING AND CRUMBLING. BODY IS NOW LOOSE ON THE FRAME AND HAS SLIGHT MOVEMENT. THESE MOUNTS ARE NOT RUBBER LIKE MOST; THEY ARE SOME SORT OF URETHANE COMPOSITE. INTERNET RESEARCH AND TRUCK OWNER SITES CONFIRM THIS TO BE A COMMON PROBLEM. FORD DOES NOT SEE THIS AS A SAFETY/RECALL ISSUE AND HAS DIRECTED OWNERS OF SUSPECT VEHICLES TO YOUR DEPARTMENT. THIS PARTICULAR VEHICLE HAS NEVER BEEN IN SALT OR SNOW AND HAS ALWAYS BEEN IN NORTH CAROLINA. THE CAB SHAKING AND RATTLING IS CAUSING MOVEMENT THAT WILL UNDOUBTEDLY EFFECT THE BRAKE LINES AND STEERING COLUMN AS THEY ARE ATTACHED TO BOTH THE BODY AND THE CHASSIS. FORD IS NOW USING ANOTHER COMPOUND FOR THE MOUNTS APPARENTLY IN RESPONSE TO COMPLAINTS. *TR
ENGINE AND ENGINE COOLING Aug 14, 2012
THE BODY MOUNTS ON THE VEHICLE ARE DESINTEGRATING. I TOUCHED IT WITH MY HAND AND IT FELL APART. BODY MOUNTS SHOULD LAST MUCH LONGER. *TR
SEATS Jul 30, 2012
WHILE DRIVING, THE DRIVERS SEAT RECLINED INTO THE BACK SEATING AREA CAUSING LOSS OF CONTROL OF THE VEHICLE. AFTER PULLING OFF THE ROAD AND INSPECTING THE SEAT, THE FRAME OF THE DRIVERS SEAT FRACTURED CAUSING THE BACKREST TO SEPARATE FROM LOWER PORTION OF THE SEAT AND OVERRIDE THE RECLINER HANDLE. *TR
SUSPENSION Jul 29, 2012
I AM EXPERIENCING A LOUD CLANKING AND CRASHING SOUND EMITTING FROM UNDER VEHICLE WHILE DRIVING ON PUBLIC HIGHWAYS WITH MINIMAL BUMPS AT VARIOUS SPEEDS WITH INCREASED ROLL MOVEMENT WHILE CORNERING. AFTER INVESTIGATION, I FOUND THE BODY MOUNTS TO BE CRUMBLING APART, BODY MOUNTS MISSING LARGE CHUNKS OF MATERIAL AND OTHER BODY MOUNTS ARE SOFT AND JELLY LIKE WHEN TOUCHED. THESE FORD BODY MOUNTS HAVE BEEN ENGINEERED IMPROPERLY AND HAVE REACHED A PREMATURE FAILED STATE. THIS AFFECTS THE ROLL OF THE VEHICLE AND MAY POSE GRAVE DANGER TO VEHICLE PASSENGERS WHEN PERFORMING A LANE CHANGE OR ANY VEHICLE ROLL MANEUVER AND AFFECTS VEHICLE CONTROL. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE ADDRESSED IMMEDIATELY. AFTER A INTERNET SEARCH, I HAVE DISCOVERED THIS TO BE AN ISSUE WITH THOUSANDS OF FORD EXPLORER SPORT TRAC OWNERS AND OTHER FORD TRUCKS AS WELL. I AM THE ORIGINAL OWNER OF THE VEHICLE. THIS VEHICLE HAS BEEN IN FLORIDA FROM 2002-2010, AND IN GEORGIA FROM 2011-PRESENT AND HAS NEVER BEEN EXPOSED TO SALT, SNOW OR ANY ABNORMAL ENVIRONMENT TO CAUSE THIS FAILURE. THIS VEHICLE HAS NOT BEEN MODIFIED IN ANY WAY. *JS
STRUCTURE:BODY Jul 29, 2012
I AM EXPERIENCING A LOUD CLANKING AND CRASHING SOUND EMITTING FROM UNDER VEHICLE WHILE DRIVING ON PUBLIC HIGHWAYS WITH MINIMAL BUMPS AT VARIOUS SPEEDS WITH INCREASED ROLL MOVEMENT WHILE CORNERING. AFTER INVESTIGATION, I FOUND THE BODY MOUNTS TO BE CRUMBLING APART, BODY MOUNTS MISSING LARGE CHUNKS OF MATERIAL AND OTHER BODY MOUNTS ARE SOFT AND JELLY LIKE WHEN TOUCHED. THESE FORD BODY MOUNTS HAVE BEEN ENGINEERED IMPROPERLY AND HAVE REACHED A PREMATURE FAILED STATE. THIS AFFECTS THE ROLL OF THE VEHICLE AND MAY POSE GRAVE DANGER TO VEHICLE PASSENGERS WHEN PERFORMING A LANE CHANGE OR ANY VEHICLE ROLL MANEUVER AND AFFECTS VEHICLE CONTROL. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE ADDRESSED IMMEDIATELY. AFTER A INTERNET SEARCH, I HAVE DISCOVERED THIS TO BE AN ISSUE WITH THOUSANDS OF FORD EXPLORER SPORT TRAC OWNERS AND OTHER FORD TRUCKS AS WELL. I AM THE ORIGINAL OWNER OF THE VEHICLE. THIS VEHICLE HAS BEEN IN FLORIDA FROM 2002-2010, AND IN GEORGIA FROM 2011-PRESENT AND HAS NEVER BEEN EXPOSED TO SALT, SNOW OR ANY ABNORMAL ENVIRONMENT TO CAUSE THIS FAILURE. THIS VEHICLE HAS NOT BEEN MODIFIED IN ANY WAY. *JS
ENGINE AND ENGINE COOLING Mar 20, 2012
TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTOMOTIVE REPAIR SHOP WHERE A MECHANIC PERFORMED A DIAGNOSTIC TEST AND DETECTED A MALFUNCTION IN THE EMISSIONS CONTROL SYSTEM. THE MANUFACTURER HAD ISSUED A VOLUNTARY RECALL FOR THE EMISSIONS CONTROL SYSTEM HOWEVER, THE CONTACT'S VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 161,673.
STEERING Mar 13, 2012
TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THERE SUDDEN ACCELERATION AND A JERKING MOVEMENT WHEN THE GEAR WAS SHIFTED. THE STEERING WHEEL BEGAN TO MOVE ERRATICALLY FROM SIDE TO SIDE. THE CONTACT CRASHED INTO ANOTHER VEHICLE FROM THE PASSENGER SIDE BEFORE CRASHING INTO A RETAINER WALL. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. THE DRIVER OF THE OTHER VEHICLE ALSO SUSTAINED HEAD AND NECK INJURIES. THE POLICE WERE CALLED AND A REPORT WAS FILED. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash 2 injured
VEHICLE SPEED CONTROL Mar 13, 2012
TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT TRAC. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THERE SUDDEN ACCELERATION AND A JERKING MOVEMENT WHEN THE GEAR WAS SHIFTED. THE STEERING WHEEL BEGAN TO MOVE ERRATICALLY FROM SIDE TO SIDE. THE CONTACT CRASHED INTO ANOTHER VEHICLE FROM THE PASSENGER SIDE BEFORE CRASHING INTO A RETAINER WALL. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. THE DRIVER OF THE OTHER VEHICLE ALSO SUSTAINED HEAD AND NECK INJURIES. THE POLICE WERE CALLED AND A REPORT WAS FILED. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash 2 injured
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Feb 11, 2012
I BOUGHT A 2002 FORD EXPLORER SPORT TRAC NEW. SHORTLY AFTER HAVE ELECTRIC WINDOW PROBLEMS DRIVERS DOOR BACK PASSENGER WINDOW AND NOW THE PASSENGER DOOR WINDOW, BAD BODY MOUNTS,AND IDLES BAD WHEN IN PARK OR STOPPED AT A RED LIGHT. RPM'S 500 TO 1000 BACK DOWN TO 500-400. 2002 HAD A BABY GIRL 1 1/2 YEARS AND ANOTHER ON THE WAY NEEDED A 4 DOOR AND ALSO FOR WORK. I KICK MY SELF EVERY DAY THAT I HAVE OWNED IT BUT HAD NO CHOICE MONEY WAS TIGHT AND STILL IS COULD NOT AFFORD EVERY TIME GETTING THINGS FIXED SO I LIVED WITH IT!!!! UNTIL I FOUND THIS WEB PAGE I AM FED UP I HAVE ALWAYS OWNED FORD BUT AFTER THIS IM NOT SO SURE ANYMORE! AND READING OTHER PEOPLES WITH THE SAME PROBLEMS THE SPORT TRAC IS ONE BIG LEMON!!!!!! *TR
ENGINE AND ENGINE COOLING Feb 11, 2012
I BOUGHT A 2002 FORD EXPLORER SPORT TRAC NEW. SHORTLY AFTER HAVE ELECTRIC WINDOW PROBLEMS DRIVERS DOOR BACK PASSENGER WINDOW AND NOW THE PASSENGER DOOR WINDOW, BAD BODY MOUNTS,AND IDLES BAD WHEN IN PARK OR STOPPED AT A RED LIGHT. RPM'S 500 TO 1000 BACK DOWN TO 500-400. 2002 HAD A BABY GIRL 1 1/2 YEARS AND ANOTHER ON THE WAY NEEDED A 4 DOOR AND ALSO FOR WORK. I KICK MY SELF EVERY DAY THAT I HAVE OWNED IT BUT HAD NO CHOICE MONEY WAS TIGHT AND STILL IS COULD NOT AFFORD EVERY TIME GETTING THINGS FIXED SO I LIVED WITH IT!!!! UNTIL I FOUND THIS WEB PAGE I AM FED UP I HAVE ALWAYS OWNED FORD BUT AFTER THIS IM NOT SO SURE ANYMORE! AND READING OTHER PEOPLES WITH THE SAME PROBLEMS THE SPORT TRAC IS ONE BIG LEMON!!!!!! *TR
ELECTRICAL SYSTEM Feb 11, 2012
I BOUGHT A 2002 FORD EXPLORER SPORT TRAC NEW. SHORTLY AFTER HAVE ELECTRIC WINDOW PROBLEMS DRIVERS DOOR BACK PASSENGER WINDOW AND NOW THE PASSENGER DOOR WINDOW, BAD BODY MOUNTS,AND IDLES BAD WHEN IN PARK OR STOPPED AT A RED LIGHT. RPM'S 500 TO 1000 BACK DOWN TO 500-400. 2002 HAD A BABY GIRL 1 1/2 YEARS AND ANOTHER ON THE WAY NEEDED A 4 DOOR AND ALSO FOR WORK. I KICK MY SELF EVERY DAY THAT I HAVE OWNED IT BUT HAD NO CHOICE MONEY WAS TIGHT AND STILL IS COULD NOT AFFORD EVERY TIME GETTING THINGS FIXED SO I LIVED WITH IT!!!! UNTIL I FOUND THIS WEB PAGE I AM FED UP I HAVE ALWAYS OWNED FORD BUT AFTER THIS IM NOT SO SURE ANYMORE! AND READING OTHER PEOPLES WITH THE SAME PROBLEMS THE SPORT TRAC IS ONE BIG LEMON!!!!!! *TR
POWER TRAIN Dec 28, 2011
THE BODY MOUNTS HAVE DETERIORATED TO A POINT THAT THEY ARE CRUMBLING AND ARE NOT SUPPORTING THE FRAME TO THE BODY AND NEED TO BE REPLACED FOR SAFETY REASONS. THE TRANSMISSION FAILED WITHOUT ANY WARNING AND HAD TO BE REBUILT. NEITHER OF THESE PROBLEMS SHOULD EXIST ON A VEHICLE THAT IS WELL MAINTAINED AND HAS ONLY 52,000 MILES. THESE PROBLEMS APPEAR TO BE COMMON WITH THIS VEHICLE AND NEED TO BE ADDRESSED BY FORD. *TR
STRUCTURE:BODY Dec 28, 2011
THE BODY MOUNTS HAVE DETERIORATED TO A POINT THAT THEY ARE CRUMBLING AND ARE NOT SUPPORTING THE FRAME TO THE BODY AND NEED TO BE REPLACED FOR SAFETY REASONS. THE TRANSMISSION FAILED WITHOUT ANY WARNING AND HAD TO BE REBUILT. NEITHER OF THESE PROBLEMS SHOULD EXIST ON A VEHICLE THAT IS WELL MAINTAINED AND HAS ONLY 52,000 MILES. THESE PROBLEMS APPEAR TO BE COMMON WITH THIS VEHICLE AND NEED TO BE ADDRESSED BY FORD. *TR
SERVICE BRAKES, HYDRAULIC Dec 16, 2011
WHILE APPLYING THE BRAKES AT APPROXIMATE SPEED OF 3 TO 5 MPH, ANTI LOCK BRAKES ACTIVATE. FORD DEALERSHIP HAD THE VEHICLE FOR 7 DAYS, REPLACED THE ANTI LOCK BRAKE SENSOR AND ADVISED ME THAT THE VEHICLE WAS FIXED. AS SOON AS I LEFT THE DEALERSHIP, I NOTICED THE SAME PROBLEM. TO DATE, FORD HAS NOT FIXED THE PROBLEM, OR REFUNDED MY MONEY FOR THE REPAIR THAT WAS NOT NECESSARY (ANTI LOCK BRAKE SENSOR.) *TR
POWER TRAIN Nov 17, 2011
I COME TO REALIZE IN THE AUTOMOTIVE INDUSTRY VEHICLES DO NOT A TRANSMISSION GAUGE. TRANSMISSION SENSORY LIGHT TO LET YOU KNOW WHEN YOUR TRANSMISSION FLUID IS GETTING LOW. THIS IS A PROBLEM FOR ME AND MANY MORE AMERICANS. MY FORD EXPLORER SPORT TRAC DO NOT HAVE A TRANSMISSION SENSORY LIGHT OR A GAUGE. THE TRANSMISSION IS SLIPPING AND NOT SHIPPING OUT GEARS RIGHT. SOMEONE IS RESPONSIBLE FOR THIS PROBLEM. WE HAVE ALL OTHER FLUID GAUGES EXCEPT A TRANSMISSION GAUGE. *TR
ELECTRICAL SYSTEM Nov 17, 2011
I COME TO REALIZE IN THE AUTOMOTIVE INDUSTRY VEHICLES DO NOT A TRANSMISSION GAUGE. TRANSMISSION SENSORY LIGHT TO LET YOU KNOW WHEN YOUR TRANSMISSION FLUID IS GETTING LOW. THIS IS A PROBLEM FOR ME AND MANY MORE AMERICANS. MY FORD EXPLORER SPORT TRAC DO NOT HAVE A TRANSMISSION SENSORY LIGHT OR A GAUGE. THE TRANSMISSION IS SLIPPING AND NOT SHIPPING OUT GEARS RIGHT. SOMEONE IS RESPONSIBLE FOR THIS PROBLEM. WE HAVE ALL OTHER FLUID GAUGES EXCEPT A TRANSMISSION GAUGE. *TR
POWER TRAIN:AUTOMATIC TRANSMISSION Jul 27, 2011
I NEVER HAVE ANY WARNING BEFORE MY TRANSMISSION SLIPS WHILE DRIVING MY 2002 FORD EXPLORER SPORT TRAC. MY TRANSMISSION SLIPS WHEN IT SHIFTS FROM 2ND GEAR INTO 3RD GEAR, AFTER THE TRANSMISSION SLIPS MY OD DASH LIGHT BEGINS FLASHING; THIS PROBLEM HAS BEEN HAPPENING SINCE THE FIRST MONTH I THAT I HAVE OWNED (APRIL 2007, WITH 77,000 MILES). I HAVE ATTEMPTED TO GET THE DEALERSHIP TO DIAGNOSE THE PROBLEM, BUT THEY WILL NOT TOUCH IT UNLESS I PAID $195. I CANNOT AFFORD TO HAVE THAT DONE UNLESS THE COST GOES TOWARDS A REPAIR. I HAVE RESEARCHED THIS PROBLEM ON THE INTERNET AND I FOUND NUMEROUS COMPLAINTS ABOUT THIS TRANSMISSION ISSUE HAPPENING. *TR
UNKNOWN OR OTHER Feb 12, 2011
FORD EXPLORER SPORT-TRAC 2001-2005 THE BODY MOUNTS ARE CRUMBLING, KNOWN DEFECT ON ALL THESE VEHICLES, INFERIOR RUBBER - CAUSING EXPOSURE OF BODY TO FRAME. POTENTIAL SAFETY ISSUE - COULD VERY LIKELY CAN CAUSE ROLL-OVERS AS THE RUBBER DISINTEGRATES THERE IS NO SUPPORT BETWEEN THE BODY AND THE FRAME. FORD IS AWARE OF THIS DEFECT BUT HAS NOT DONE ANYTHING TO RECTIFY THE PROBLEM.
STRUCTURE:BODY Feb 12, 2011
FORD EXPLORER SPORT-TRAC 2001-2005 THE BODY MOUNTS ARE CRUMBLING, KNOWN DEFECT ON ALL THESE VEHICLES, INFERIOR RUBBER - CAUSING EXPOSURE OF BODY TO FRAME. POTENTIAL SAFETY ISSUE - COULD VERY LIKELY CAN CAUSE ROLL-OVERS AS THE RUBBER DISINTEGRATES THERE IS NO SUPPORT BETWEEN THE BODY AND THE FRAME. FORD IS AWARE OF THIS DEFECT BUT HAS NOT DONE ANYTHING TO RECTIFY THE PROBLEM.
EXTERIOR LIGHTING Jan 27, 2011
MY LEFT TURN SIGNAL WENT OUT. REPLACED BULB...NO CHANGE. WENT TO DEALERSHIP. THEY REPAIRED STEERING WHEEL HARNESS ISSUE. WORKED UNTIL I DROVE MY AUNT TO DET. METRO FOR A FLIGHT TO DALLAS. SPENT THE WHOLE DRIVE TRYING TO MAKE OTHER DRIVERS REMEMBER HAND SIGNALS FROM THERE TO CENTER LINE, MI ON FREEWAYS. THIS TIME THE DEALERSHIP CLAIMED THE WIRES NEEDED TO BE COVERED WITH A MELT-WRAP TO STOP THE TILT WHEEL FROM PINCHING THE WIRES. I THINK IT SHOULD HAVE BEEN RIGHT FROM DAY 1 AND FORD'S SHOULD PAY US BACK FOR BOTH THE BRAKES AND THE LIGHTS. RECALL AND FIX THIS! I HAVE NEVER HAD TO PUT THIS MUCH INTO BRAKES/LIGHTS BEFORE. I'VE BEEN DRIVING FOR 44 YEARS. ALL FORD PRODUCTS. WHAT'S THE PROBLEM WITH THIS ONE????? I NEGLECTED TO SAY THAT MY ROTORS WENT AT 12000 MILES. CAR TURNED INTO A DEATH TRAP SHORTLY AFTER. KEPT TAKING IT TO DEALERSHIP COMPLAINING THAT IT TOOK OFF AND PULLED RIGHT WHEN I BRAKED. THEY REPLACED EVERYTHING THEY COULD TALK ME INTO PAYING FOR TO THE TUNE OF $1100 AND WHEN IT DIDN'T FIX IT THEY STILL CLAIMED THAT THEIR CHARGE WAS TAKING CARE OF "OTHER" PROBLEMS. I MADE THE TECH. DRIVE WITH ME AND REPEAT WHAT CAUSED THE PROBLEM (SLOW BRAKING AS IF AT A STOP SIGN/TRAFFIC LIGHT) AND HE ACTUALLY YELPED WHEN THE TRUCK TOOK OFF AGAIN AND TURNED RIGHT ON HIM. TURNS OUT IT WAS A BAD RIGHT FRONT ANTI-LOCK SENSOR THAT COST ME A FORTUNE. TOO BAD FORD DOESN'T HAVE MORE CAPABLE TECH'S TO FIND THE PROBLEM. ALSO TOO BAD THAT THE SENSOR WASN'T WORKING WELL IN THE FIRST PLACE. BRAKE MODULE REPLACEMENT, ROTORS, PADS...STILL UNDER 30000 AND HAVE NO CONFIDENCE. ALL MY OTHER CARS/TRUCKS WENT WAY BEYOND 70000 MILES WITHOUT ROTOR PROBLEMS. I'M A "LIGHT" BRAKER. THIS IS THE FIRST TIME I EVER HAD TO DO THE BRAKES LIKE THIS. I'M BEGINNING TO THINK IT'S A CHEAP-DOWN, MORE WORK FOR THE DEALERS ISSUE. SHAME ON SOMEBODY! *TR
FUEL SYSTEM, GASOLINE Jan 19, 2011
2002 FORD EXPLORER SPORT TRAC FUEL FILL PROBLEM.TANK WILL NOT FILL AND SPLASHES OUT EVERY TIME I TRY TO GET GAS COVERING ME WITH GAS AND SPRAYING OUT EVERY WHERE. FORUMS SHOW THIS IS VARY COMMON PROBLEM WITH THE SPORT TRAC. VARY UNSAFE. *TR
EXTERIOR LIGHTING Nov 28, 2010
NO LEFT TURN SINGLE OR BRAKE LIGHTS, WHEN THE STEERING WHEEL IS TILITED DOWN WE FOUND THE TURN SINGLES DO NOT WORK OR BRAKE LIGHTS. *TR
ELECTRICAL SYSTEM Nov 28, 2010
NO LEFT TURN SINGLE OR BRAKE LIGHTS, WHEN THE STEERING WHEEL IS TILITED DOWN WE FOUND THE TURN SINGLES DO NOT WORK OR BRAKE LIGHTS. *TR
STRUCTURE:BODY Nov 6, 2010
BODY MOUNT BUSHINGS HAVE DETERIORATED. THE CAR IS ONLY 8 YRS OLD. I LOOKED TODAY AFTER HEARING A CRACKING/POPPING NOISE AND THE DRIVERS' SIDE FRONT BUSHING (THERE ARE TWO ON EACH SO, TECHNICALLY, BUSHINGS) ARE ALMOST COMPLETELY GONE. THE PASSENGER SIDE AND 2 MIDDLE MOUNT BUSHINGS ARE ALSO CRACKED AND DETERIORATING. I HAVE CONFIRMED THAT THIS IS EXCEEDINGLY PREMATURE AND ESSENTIALLY UNHEARD OF IN CARS THIS AGE. IN FACT, I'VE BEEN TOLD IN CARS 20 YRS OLD THAT OFTEN THE BUSHINGS ARE STILL FINE. EARLY DETERIORATION IS UNSAFE AND, APPARENTLY, NOT UNCOMMON IN THESE TRUCKS. THUS, I WANTED TO REPORT IT. *TR
STRUCTURE:BODY Oct 15, 2010
BODY MOUNT CAB BUSHINGS ARE DETERIORATING SO BADLY THEY FLAKE OFF IN YOUR HAND IF YOU TOUCH THEM. *TR
STRUCTURE:BODY:DOOR Oct 8, 2010
2002 FORD SPORT TRAC 8 YEAR OLD CHILD BROKE DOOR HANDLE WHEN TRYING TO OPEN DOOR WITH CHILD LOCK ON. 5 YEAR OLD CHILD BROKE THE OTHER DOOR HANDLE THE SAME WAY. SOMETHING NEEDS TO BE DONE ABOUT THIS. THESE HANDLES ARE NOT HEAVY DTY ENOUGH FOR THE WEIGHT THAT IS FORCED ON THEM WHEN TRYING TO OPEN EVEN WITH THE CHILD LOCK OFF. THESE AUTOMAKERS SHOULD BE FORCED TO STOP USING THE PUBLIC AS GUINEA PIGS TO FIND OUT WHAT PROBLEMS THEY HAVE AND THEN NEVER ISSUE RECALLS. THEY JUST MODIFY IT ON THE NEXT MODEL AND BLOW OFF PRIOR OWNERS. THE HANDLES ACTUALLY CUT MY DAUGHTERS HAND WHEN IT BROKE. IT IS UTTERLY RIDICULOUS. ALSO THE BRAKES ON THE SAME VEHICLE. I HAVE HAD TO REPLACE THE CALIPER ON THE PASS SIDE TWICE AND THEY EAT BRAKE PADS UP LIKE MAD. IT IS NOT DRIVING HABITS THAT CAUSED THIS IT IS A DESIGN FLAW. NO WONDER THEY WENT TO 4 WHEEL DISC BRAKES( ANOTHER WAIT AND MODIFY ROUTINE) I'M SURE THIS WAS THEIR FIX FOR THAT PROBLEM AND THEY AVOIDED ANOTHER RECALL. WE PAY THOUSAND OF DOLLARS FOR THESE VEHICLES THEY SHOULD PAY THE THOUSANDS OF DOLLARS TO FIX THEIR ENGINEERING AND QC DEPARTMENTS LACK OF DETAIL WHEN TESTING THESE VEHICLES. THANK YOU FOR ANYONE CARING. *TR
1 injured
LATCHES/LOCKS/LINKAGES Oct 8, 2010
2002 FORD SPORT TRAC 8 YEAR OLD CHILD BROKE DOOR HANDLE WHEN TRYING TO OPEN DOOR WITH CHILD LOCK ON. 5 YEAR OLD CHILD BROKE THE OTHER DOOR HANDLE THE SAME WAY. SOMETHING NEEDS TO BE DONE ABOUT THIS. THESE HANDLES ARE NOT HEAVY DTY ENOUGH FOR THE WEIGHT THAT IS FORCED ON THEM WHEN TRYING TO OPEN EVEN WITH THE CHILD LOCK OFF. THESE AUTOMAKERS SHOULD BE FORCED TO STOP USING THE PUBLIC AS GUINEA PIGS TO FIND OUT WHAT PROBLEMS THEY HAVE AND THEN NEVER ISSUE RECALLS. THEY JUST MODIFY IT ON THE NEXT MODEL AND BLOW OFF PRIOR OWNERS. THE HANDLES ACTUALLY CUT MY DAUGHTERS HAND WHEN IT BROKE. IT IS UTTERLY RIDICULOUS. ALSO THE BRAKES ON THE SAME VEHICLE. I HAVE HAD TO REPLACE THE CALIPER ON THE PASS SIDE TWICE AND THEY EAT BRAKE PADS UP LIKE MAD. IT IS NOT DRIVING HABITS THAT CAUSED THIS IT IS A DESIGN FLAW. NO WONDER THEY WENT TO 4 WHEEL DISC BRAKES( ANOTHER WAIT AND MODIFY ROUTINE) I'M SURE THIS WAS THEIR FIX FOR THAT PROBLEM AND THEY AVOIDED ANOTHER RECALL. WE PAY THOUSAND OF DOLLARS FOR THESE VEHICLES THEY SHOULD PAY THE THOUSANDS OF DOLLARS TO FIX THEIR ENGINEERING AND QC DEPARTMENTS LACK OF DETAIL WHEN TESTING THESE VEHICLES. THANK YOU FOR ANYONE CARING. *TR
1 injured