2021 FORD ECOSPORT
3 recalls, 363 complaints - 49 TSBs - 4/5 safety rating
25V442000 Jun 27, 2025
BACK OVER PREVENTION:SOFTWARE
Defect Description
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2... Read more
Consequence
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
25V126000 Feb 28, 2025
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Defect Description
Ford Motor Company (Ford) is recalling certain 2021-2022 EcoSport vehicles. The front axle half shafts may disconnect from the transmission, which can result in a loss of drive power.
Consequence
A loss of drive power increases the risk of a crash. In addition, a disconnected half shaft can result in a vehicle rollaway if the parking brake is not applied, increasing the risk of a crash or injury.
Remedy
Dealers will inspect and replace the half shafts as necessary, free of charge. Owner notification letters were mailed on May 29, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S12.
23V905000 Dec 22, 2023
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
Defect Description
Ford Motor Company (Ford) is recalling certain 2016-2018 Ford Focus and 2018-2022 Ford EcoSport vehicles. The oil pump drive belt or drive belt tensioner may fail, resulting in a loss of engine oil pressure.
Consequence
A loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash.
Remedy
Dealers will replace the oil pump tensioner assembly and oil pump drive belt, free of charge. If engine failure occurs due to a damaged oil pump belt and/or oil pump belt tensioner, Ford has authorized dealers to replace the engine assembly as an interim repair before the availability of remedy par... Read more
Complaint Statistics
363 total complaints
13 crashes 1 fires 10 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 55 |
| POWER TRAIN | 45 |
| ELECTRICAL SYSTEM | 42 |
| UNKNOWN OR OTHER | 31 |
| SERVICE BRAKES | 27 |
| STEERING | 18 |
| ENGINE AND ENGINE COOLING | 16 |
| FUEL/PROPULSION SYSTEM | 15 |
| SUSPENSION | 9 |
| EXTERIOR LIGHTING | 8 |
POWER TRAIN
Sep 4, 2026
Incident date: Mar 11, 2024
My vehicles service engine light has been on for over a year now. I have contacted the service department and Ford Dealership. I was told that it was covered under Ford and I would not be charged. I have called the Ford Customer Service Department about my vehicle, but nothing seems to be correct. I... Read more
FUEL/PROPULSION SYSTEM
Sep 4, 2026
Incident date: Mar 11, 2024
My vehicles service engine light has been on for over a year now. I have contacted the service department and Ford Dealership. I was told that it was covered under Ford and I would not be charged. I have called the Ford Customer Service Department about my vehicle, but nothing seems to be correct. I... Read more
ENGINE
Sep 4, 2026
Incident date: Mar 11, 2024
My vehicles service engine light has been on for over a year now. I have contacted the service department and Ford Dealership. I was told that it was covered under Ford and I would not be charged. I have called the Ford Customer Service Department about my vehicle, but nothing seems to be correct. I... Read more
POWER TRAIN
Aug 18, 2026
Incident date: Aug 11, 2026
The contact owns a 2021 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly started shaking slowly and felt that the shaking was coming from the rear end. The contact stated that over time, the shaking was felt in the front end of the vehicle, and t... Read more
SERVICE BRAKES
Jul 26, 2026
Incident date: Jul 11, 2026
Break pedal switch getting hot and disables the gear shifter
FUEL/PROPULSION SYSTEM
Jul 26, 2026
Incident date: Jul 11, 2026
While driving enroute to a concert in [XXX]., in the passing lane on [XXX] around [XXX] & just before exit 22(mile marker 21) during rush hour on 7-23 at 5.09pm, my truck abruptly lost power and shut off! It would not start, I could not engage "N" from "P" to attempt to push my truck to the far lef... Read more
BACK OVER PREVENTION: WARNINGS
Jul 26, 2026
Incident date: Jul 11, 2026
There are two main causes of concern that have occurred numerous times. The first is a driver attention alert will flash on the screen very frequently, which is very distracting to the driver. It says you should take a break but will come on very frequently right after starting driving and seems to ... Read more
STEERING
Jul 21, 2026
Incident date: Jul 3, 2026
Loss of power steering assist . Yes it is available for inspection on request. I can't steer it . It has not been confirmed by anybody yet. It has not been inspected by anybody yet. There are no warning lights on dash .
SERVICE BRAKES
Jul 21, 2026
Incident date: Jul 3, 2026
About a year ago my dashboard lit-up with a variety of ABS warning lights. My diagnostic module indicated a failure of the ABS module. I paid over $1400 for the part from Mopar and am still waiting with no guaranteed delivery date. Mopar calls the part a "special order," but should be part of th... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jul 18, 2026
Incident date: Jul 18, 2026
7/17/26 about 8pm my Tesla Model Y backed into a wall under FSD (full self driving). The vehicle was placed into FSD to assist in backing the car from a narrow street into a garage space. Wall on one side and another SUV parked on the driver side. Driver was monitoring the vehicle maneuver forward a... Read more
Crash
ENGINE
Jun 30, 2026
Incident date: Sep 1, 2025
I purchased a 2014 Toyota Prius V in 2013, and it currently has 120,000 miles on it. Last month, the engine light came on, so I took it to a dealership. They diagnosed the issue and provided the codes P0302 and P0304. After consulting multiple shops, all confirmed that coolant is leaking into the en... Read more
LANE DEPARTURE: WARNING
Jun 25, 2026
Incident date: Mar 23, 2026
Component: Honda Collision Mitigation Braking System (CMBS/AEB). Vehicle is in GEICO insurance claim process, not yet released. EDR data has not been extracted and is available for inspection if preserved before the vehicle changes hands. Safety risk: Two failure modes. (1) False AEB activations oc... Read more
Crash
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jun 25, 2026
Incident date: Mar 23, 2026
Component: Honda Collision Mitigation Braking System (CMBS/AEB). Vehicle is in GEICO insurance claim process, not yet released. EDR data has not been extracted and is available for inspection if preserved before the vehicle changes hands. Safety risk: Two failure modes. (1) False AEB activations oc... Read more
Crash
FORWARD COLLISION AVOIDANCE: WARNINGS
Jun 25, 2026
Incident date: Mar 23, 2026
Component: Honda Collision Mitigation Braking System (CMBS/AEB). Vehicle is in GEICO insurance claim process, not yet released. EDR data has not been extracted and is available for inspection if preserved before the vehicle changes hands. Safety risk: Two failure modes. (1) False AEB activations oc... Read more
Crash
AIR BAGS
Jun 23, 2026
Incident date: Mar 20, 2026
The contact owned a 2009 Nissan Murano. The contact stated that several years ago, the vehicle was stolen, and the contact was informed that the vehicle was involved in a crash and that the air bags should have deployed; however, the air bags failed to deploy. The contact was unaware of several deta... Read more
Crash
POWER TRAIN
Jun 19, 2026
Incident date: Jun 4, 2026
Vehicle stalls, slams into lower gear causing truck to slam to a stop. Vehicle will go into neutral and not change gears while going down the hwy at hwy speeds
POWER TRAIN
Jun 19, 2026
Incident date: Jun 4, 2026
Transmission failed Transmission locks up slamming vehicle to a stop. transmission sometimes will not change gears and go into neutral when driving down highway. Dealer has confirmed problem and stated that ford knows that it has a faulty CDF drum in transmission. there were not any warning ligh... Read more
SERVICE BRAKES
Jun 9, 2026
Incident date: Mar 12, 2026
I have a warning on my dash, "Service Brake Assist" that comes on and off, but will not stay on. The dealer says they can't identify the problem unless it stays on and then bring it in. I did some research and find a class action complaint suit in 4 different states, of several GM cars manufactured ... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jun 9, 2026
Incident date: Mar 12, 2026
I have a warning on my dash, "Service Brake Assist" that comes on and off, but will not stay on. The dealer says they can't identify the problem unless it stays on and then bring it in. I did some research and find a class action complaint suit in 4 different states, of several GM cars manufactured ... Read more
POWER TRAIN
Jun 9, 2026
Incident date: Mar 12, 2026
I am the original owner of a 2024 Toyota Sienna Hybrid (VIN: [XXX]). The vehicle has required two significant engine repairs within the first 57,000 miles of ownership. Both repairs were performed at authorized Toyota dealerships under warranty. INCIDENT 1 — ENGINE REPLACEMENT (10,000 MILES): At a... Read more
POWER TRAIN
May 29, 2026
Incident date: May 22, 2026
The contact owns a 2024 Hyundai Santa Fe. The contact stated that the anchor in the third row detached. The vehicle rolled while in the drive position. The vehicle failed to accelerate. While reversing, the vehicle jerked. No warning lights The vehicle was taken to the local dealer on five occasions... Read more
VEHICLE SPEED CONTROL
May 29, 2026
Incident date: May 22, 2026
The contact owns a 2024 Hyundai Santa Fe. The contact stated that the anchor in the third row detached. The vehicle rolled while in the drive position. The vehicle failed to accelerate. While reversing, the vehicle jerked. No warning lights The vehicle was taken to the local dealer on five occasions... Read more
SEATS:CRITICAL FASTENERS
May 29, 2026
Incident date: May 22, 2026
The contact owns a 2024 Hyundai Santa Fe. The contact stated that the anchor in the third row detached. The vehicle rolled while in the drive position. The vehicle failed to accelerate. While reversing, the vehicle jerked. No warning lights The vehicle was taken to the local dealer on five occasions... Read more
LANE DEPARTURE: ASSIST
May 22, 2026
Incident date: May 22, 2026
Just purchased a used 2025 RS EV on 5/2/2026. When I got home I found out the Google maps and on star app wasn't working. Called on star and they can't connect to the car and that the telematics module is probably bad. Checked my Chevrolet app and it reports that it hasn't connected to the car for o... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
May 22, 2026
Incident date: May 22, 2026
Just purchased a used 2025 RS EV on 5/2/2026. When I got home I found out the Google maps and on star app wasn't working. Called on star and they can't connect to the car and that the telematics module is probably bad. Checked my Chevrolet app and it reports that it hasn't connected to the car for o... Read more
SUSPENSION
May 22, 2026
Incident date: May 22, 2026
CV axle joint clicking sound when turning the wheel right or left. Honda technician already check it out and confirm the problem that it is the CV joint axle. No remedy provided by Honda at this time
POWER TRAIN
May 14, 2026
Incident date: May 12, 2026
delayed response when accelerating from a stop
ELECTRICAL SYSTEM
May 14, 2026
Incident date: May 12, 2026
The passenger door lock/latch actuator is failing. The passenger door will not open from the outside at all. The door has to be opened from the inside. The power lock button and key fob do not unlock the passenger door. I can hear the lock/actuator trying to operate, but the door does not unlock or ... Read more
ELECTRICAL SYSTEM
May 14, 2026
Incident date: Jun 5, 2025
When turning off the ignition, the key will not go all the way "off" and the key will not release. If I turn the ignition back on and drive forward and backwards and SLOWLY put the vehicle into Park, and then attempt to turn off the vehicle, it will occasionally allow it at that point. It appears to... Read more
UNKNOWN OR OTHER
May 14, 2026
Incident date: Jun 5, 2025
Having to have the torque converter looked into, 2nd vehicle in the last 2 years with what appears to be same shifting / shuttering problem!
POWER TRAIN
May 1, 2026
Incident date: Apr 29, 2026
On 7/25 I responded to the Recall & drove my 2021 Ford Eco-Sport vehicle into dealership due to1st Recall regarding the "Front Half Shaft" where there is obvious contact with transmission. However, the maintenance receipt showed passed inspection. Yet again, I received the 2nd Recall regarding the "... Read more
ENGINE AND ENGINE COOLING
Apr 29, 2026
Incident date: Mar 7, 2026
The contact owns a 2021 Ford EcoSport. The contact stated that while driving 60-65 MPH, the low oil pressure warning light was illuminated. The contact exited the highway and pulled into a truck stop service station, where the contact was informed that the oil level was normal. The contact resumed d... Read more
SEATS
Apr 21, 2026
Incident date: Oct 22, 2025
The contact owns a 2026 Lucid Gravity. The contact stated that while the vehicle was parked, the seat compartment located in the second row became inoperable. The contact stated that the seat compartment unexpectedly fell and struck the contact. The contact sustained bruising to the left side of the... Read more
1 injured
WHEELS
Apr 18, 2026
Incident date: Oct 8, 2023
In August of 2025 I purchased a Chevy MD 5500 from Paul Masse, Inc., in RI. From the time of delivery the truck had a serious shake while operating. Paul Masse, Inc., told me that the tires had flat spots from sitting on the lot prior to purchase. As time went on the dealership placed two new sets o... Read more
SUSPENSION
Apr 18, 2026
Incident date: Oct 8, 2023
In August of 2025 I purchased a Chevy MD 5500 from Paul Masse, Inc., in RI. From the time of delivery the truck had a serious shake while operating. Paul Masse, Inc., told me that the tires had flat spots from sitting on the lot prior to purchase. As time went on the dealership placed two new sets o... Read more
SERVICE BRAKES
Apr 18, 2026
Incident date: Oct 8, 2023
In August of 2025 I purchased a Chevy MD 5500 from Paul Masse, Inc., in RI. From the time of delivery the truck had a serious shake while operating. Paul Masse, Inc., told me that the tires had flat spots from sitting on the lot prior to purchase. As time went on the dealership placed two new sets o... Read more
ELECTRICAL SYSTEM:IGNITION
Apr 17, 2026
Incident date: Apr 15, 2026
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that the vehicle had experienced several electrical failures, including the door locks erroneously unlocking and locking while driving, and occasionally, the ignition key could not immediately be removed from the ignition switch af... Read more
ELECTRICAL SYSTEM
Apr 13, 2026
Incident date: Feb 19, 2026
The vehicle is a 2025 Ram 1500 with an active safety recall related to the trailer light connection/wiring system. The issue causes warnings indicating trailer light malfunction and affects proper trailer light operation. This is a significant safety concern because I regularly tow trailers, and im... Read more
EXTERIOR LIGHTING
Apr 13, 2026
Incident date: Feb 19, 2026
The vehicle is a 2025 Ram 1500 with an active safety recall related to the trailer light connection/wiring system. The issue causes warnings indicating trailer light malfunction and affects proper trailer light operation. This is a significant safety concern because I regularly tow trailers, and im... Read more
UNKNOWN OR OTHER
Apr 6, 2026
Incident date: Mar 26, 2026
The vehicle experienced a complete loss of communication with the ABS control module, resulting in multiple warning lights and loss of ABS and related safety systems. The failure is consistent with Volkswagen Recall 45F2, which describes internal ground and solder failures in the ABS module. Prior ... Read more
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Apr 6, 2026
Incident date: Mar 26, 2026
VCM and Rearview camera glitching not working, can cause crashes. Everything was checked for voltage and works properly. It seems like it is a system infotainment issue for 2017 Volvo xc90
ENGINE AND ENGINE COOLING
Apr 6, 2026
Incident date: Mar 26, 2026
The contact owns a 2023 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle stalled while driving. While accelerating, the vehicle stalled. There was an abnormal revving of the engine while accelerating. The driver pulled over and restarted the vehicle. The engin... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Mar 26, 2026
Incident date: Dec 23, 2025
Subject: Safety Complaint – Loss of Drive Power Prior to Recall Resulting in Crash (2025 Honda Accord Hybrid) I am submitting a safety complaint regarding a 2025 Honda Accord Sport Hybrid (VIN: [XXX]) involved in a crash on [XXX], which we believe is related to a recall issued later in January 20... Read more
Crash
2 injured
ELECTRICAL SYSTEM
Mar 26, 2026
Incident date: Nov 1, 2025
My instrument cluster lite up all kind of problems like road departures mitigation systems problems,transmission problems,brakes system problems,collision mitigation systems problems,auto high beams problems,lane keeping assist problems and adaptive cruise control problems.
ELECTRICAL SYSTEM
Mar 25, 2026
Incident date: Sep 5, 2025
Vehicle: 2015 Kia Cadenza Issue: Open HECU Safety Recall — Fire Risk I am the owner of a 2015 Kia Cadenza with an open HECU recall related to a known fire risk. I have been experiencing a burning smell inside the cabin of the vehicle, consistent with the recall defect. Upon contacting Kia Consumer... Read more
BACK OVER PREVENTION
Mar 19, 2026
Incident date: Jan 4, 2026
The contact owns a 2019 Jeep Compass. The contact stated that while reversing from the driveway, the back-up camera failed to operate normally. The Uconnect system became disabled, which caused other navigational functions to fail to operate as needed. No warning light was illuminated. The manufactu... Read more
ELECTRICAL SYSTEM
Mar 6, 2026
Incident date: Mar 4, 2026
Infotainment screens went black as I was shifting from reverse to drive. It took about 15 seconds for the screens to come back.
UNKNOWN OR OTHER
Mar 6, 2026
Incident date: Mar 4, 2026
I bought this vehicle new in March 2024. I normally use Apple CarPlay for music and more importantly maps. Approximately 1 year after purchase, I was driving along and all of a sudden a new screen appeared with a keyboard requesting that I sign in with my email address. To clear the screen, I had t... Read more
STRUCTURE
Mar 6, 2026
Incident date: Mar 4, 2026
The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact became aware in 2025 that the driver’s and passenger’s sides A-pillar trims were loose. The contact called several dealers to set up a recall appointment, but was... Read more
ENGINE
Mar 6, 2026
Incident date: Oct 15, 2025
Check Engine Light came on and got estimate from Pete Moore VW Dealer in Pensacola, Florida and was told the car needed extensive engine repair which included a new cylinder head part. So we waited to come get the car repaired on 3/5/2026 once we had saved up the money for it. We found out the cyl... Read more
Showing 50 of 363 complaints.
NHTSA Safety Ratings, 2021 FORD ECOSPORT
2021 Ford EcoSport SUV AWD
| Category | Rating |
|---|---|
| Overall Rating | 4 / 5 ★★★★☆ |
| Frontal Crash | 4 / 5 ★★★★☆ |
| Frontal Crash, Driver | 4 / 5 ★★★★☆ |
| Frontal Crash, Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 19.1% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2021 FORD ECOSPORT
49 manufacturer communications from 31 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 13 |
| 350000 EQUIPMENT | 9 |
| 060000 ENGINE AND ENGINE COOLING | 3 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 3 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 3 |
| 220000 SEATS | 2 |
| 102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS | 2 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 2 |
SSM 52476
Apr 24, 2024
350000 EQUIPMENT
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini
SSM 52314
Mar 1, 2024
100000 POWER TRAIN
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the tim
SSM 52307
Feb 29, 2024
110000 ELECTRICAL SYSTEM
Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass??A?/LincolnWay??A? app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected
TSB 23-2307
Oct 5, 2023
353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi
TSB 23-2307
Oct 5, 2023
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi
TSB 23-2307
Oct 5, 2023
980000 UNKNOWN OR OTHER
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi
TSB 23-2307
Oct 5, 2023
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi
SSM 51725
Jun 16, 2023
110000 ELECTRICAL SYSTEM
Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPassA?/LincolnWayA? app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if
SAN-Vol1 I1
Jun 8, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical serv
SSM 51536
Apr 4, 2023
160000 STRUCTURE
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe
SSM 51449
Mar 15, 2023
353000 EQUIPMENT:ELECTRICAL
Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass??A?/LincolnWay??A? app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected
TSB 22-2254
Jun 29, 2022
280100 BACK OVER PREVENTION:SOFTWARE
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi
TSB 22-2225
Jun 9, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehi
SSM 50651
Apr 5, 2022
346000 COMMUNICATION:MANUFACTURER TELEMATICS
In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th
SSM 50651
Apr 5, 2022
350000 EQUIPMENT
In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app th
TSB 22-2104
Mar 21, 2022
354000 EQUIPMENT:MECHANICAL
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
TSB 22-2104
Mar 21, 2022
350000 EQUIPMENT
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
TSB 22-2104
Mar 21, 2022
220000 SEATS
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
TSB 22-2011
Jan 24, 2022
180000 VEHICLE SPEED CONTROL
Some 2021 EcoSport vehicles may exhibit a condition where the cruise control system is inoperative with an illuminated powertrain malfunction (wrench) indicator and illuminated brake warning indicator with diagnostic trouble code (DTC) P050
TSB 22-2011
Jan 24, 2022
110000 ELECTRICAL SYSTEM
Some 2021 EcoSport vehicles may exhibit a condition where the cruise control system is inoperative with an illuminated powertrain malfunction (wrench) indicator and illuminated brake warning indicator with diagnostic trouble code (DTC) P050
TSB 22-2011
Jan 24, 2022
100000 POWER TRAIN
Some 2021 EcoSport vehicles may exhibit a condition where the cruise control system is inoperative with an illuminated powertrain malfunction (wrench) indicator and illuminated brake warning indicator with diagnostic trouble code (DTC) P050
SSM 50375
Dec 23, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos
SSM 50375
Dec 23, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If pos
TSB 21-2422
Nov 30, 2021
350000 EQUIPMENT
Some 2021 EcoSport vehicles equipped with a 1.0L EcoBoost engine may exhibit a condition where the auto start/stop system is inoperative or cruise control disabled with an illuminated powertrain malfunction (wrench) and/or brake warning ind
TSB 21-2422
Nov 30, 2021
110000 ELECTRICAL SYSTEM
Some 2021 EcoSport vehicles equipped with a 1.0L EcoBoost engine may exhibit a condition where the auto start/stop system is inoperative or cruise control disabled with an illuminated powertrain malfunction (wrench) and/or brake warning ind
TSB 21-2422
Nov 30, 2021
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Some 2021 EcoSport vehicles equipped with a 1.0L EcoBoost engine may exhibit a condition where the auto start/stop system is inoperative or cruise control disabled with an illuminated powertrain malfunction (wrench) and/or brake warning ind
TSB 21-2422
Nov 30, 2021
060000 ENGINE AND ENGINE COOLING
Some 2021 EcoSport vehicles equipped with a 1.0L EcoBoost engine may exhibit a condition where the auto start/stop system is inoperative or cruise control disabled with an illuminated powertrain malfunction (wrench) and/or brake warning ind
SSM 50306
Nov 23, 2021
060000 ENGINE AND ENGINE COOLING
Some 2018-2021 EcoSport, Expedition, Navigator; 2019-2021 Ranger; 2020-2021 Escape, Corsair, Explorer, Transit; 2021 Bronco, Bronco Sport, Edge, Nautilus, F-150, Mustang; 2019-2022 Transit Connect; 2020-2022 Aviator, F-Super Duty; and 2022
TSB 21-2411
Nov 19, 2021
350000 EQUIPMENT
This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Sup
TSB 21-2411
Nov 19, 2021
110000 ELECTRICAL SYSTEM
This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Sup
TSB 21-2342
Oct 8, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie
TSB 21-2342
Oct 8, 2021
110000 ELECTRICAL SYSTEM
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie
TSB 21-2294
Sep 9, 2021
102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie
TSB 21-2294
Sep 9, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie
SSM 50067
Aug 27, 2021
110000 ELECTRICAL SYSTEM
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
SSM 50049
Aug 17, 2021
102640 POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS
Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the SYNC Connect or FordPass Connect feature or Lincol
SSM 50039
Aug 16, 2021
110000 ELECTRICAL SYSTEM
Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled
TSB 21-2263
Aug 10, 2021
350000 EQUIPMENT
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie
TSB 21-2263
Aug 10, 2021
110000 ELECTRICAL SYSTEM
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie
TSB 21-2236
Jul 22, 2021
220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus,
TSB 21-2227
Jul 14, 2021
110000 ELECTRICAL SYSTEM
Some 2021 EcoSport vehicles equipped with a 2.0 L engine and built on or before 26-Jun-2021 may experience an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P164C stored in the powertrain control module (PCM)
SSM 49954
Jul 13, 2021
110000 ELECTRICAL SYSTEM
Some 2018-2021 EcoSport vehicles may have diagnostic trouble code (DTC) U0155 stored in the ABS module. This DTC will not cause observable conditions or warning indicators for the customer. If this DTC is detected while diagnosing unrelated
SSM 49902
Jun 22, 2021
350000 EQUIPMENT
Some 2020-2021 EcoSport vehicles built on 07-Sep-2020 and through 31-Oct-2020 may exhibit insufficient air conditioning (A/C) cooling. Before performing normal Workshop Manual (WSM) diagnostics, access the temperature blend door, remove the
SSM 49885
Jun 14, 2021
350000 EQUIPMENT
Some 2019-2021 Ford and Lincoln vehicles may exhibit an intermittent audio echo/robotic voice heard during a bluetooth phone call by the person that is not in the vehicle. Using Apple CarPlay and Android Auto instead of Bluetooth can help a
SSM 49821
May 24, 2021
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
SSM 49821
May 24, 2021
060000 ENGINE AND ENGINE COOLING
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
TSB 21-2150
May 13, 2021
350000 EQUIPMENT
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie
TSB 21-2150
May 13, 2021
110000 ELECTRICAL SYSTEM
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experie
SSM 49690
Mar 25, 2021
110000 ELECTRICAL SYSTEM
For 2018-2021 EcoSport/Expedition/Navigator, 2019-2021 Ranger/Transit Connect, 2020-2021 Escape/Explorer/SuperDuty/Transit/Aviator/Corsair, 2021 Bronco Sport/F-150/Mustang/Mach-E the Workshop Manual (WSM) diagnostics may direct to replace a
NHTSA Safety Investigations, FORD ECOSPORT
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE23015
Opened: Sep 20, 2023 , Closed: Feb 14, 2024
Oil Pump Failure
On September 20, 2023, the Office of Defects Investigation (ODI) opened PE23-015 to investigate instances of engine failure due to loss of oil pressure in model year (MY) 2018-2021 Ford EcoSport vehicles. Some consumers reported a low engine oil pressure warning lamp immediately preceding a complete... Read more
FORD ECOSPORT - All Years Overview
Complete safety history for the FORD ECOSPORT across all model years (2018, 2022).
12
Total Recalls
2,466
Total Complaints
1
Investigations
123
Reported Crashes
47
Reported Fires
8
Reported Deaths