2017 FCCC XCM

10 recalls, 0 complaints - 286 TSBs

21V00H000 Dec 23, 2021
ELECTRICAL SYSTEM
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2018 Freightliner Custom Chassis XBP, 2017-2020 XBR, 2017-2022 XBS, 2016-2019 XCL, 2016-2023 XCM, 2017-2021 XCP, 2016-2023 XCR, and 2017-2023 XCS recreational vehicle chassis. The rear mounted Power Distribution Module (PDM) may have inte... Read more
Consequence
Non-functioning brake lights, rear markers, or turn signals can reduce vehicle visibility to other drivers, increasing the risk of a crash.
Remedy
Dealer will install a secondary fused harness, free of charge. Owner notification letters were mailed March 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL917. This recall is an expansion of NHTSA recalls 20V-404 and 18V-502. Vehicles pr... Read more
24,869 vehicles affected
Manufacturer: Daimler Trucks North America, LLC
21V921000 Nov 23, 2021
TIRES:VALVE
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2019 Freightliner Custom Chass XCL, 2017-2022 XCM, XCS, 2017-2023 MC, XCR, 2018-2019 XBR, 2018-2020 XBS, 2018-2022 MBC, MT55, S2C, S2G, S2RV vehicles. The tire valve stem extension for the inner wheel may come into contact with the ... Read more
Consequence
Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
Remedy
Dealers will remove the inner valve stem extensions and stabilizers, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL912. Note: This recall supersedes and expands recall 20V-529... Read more
16,676 vehicles affected
Manufacturer: Daimler Trucks North America, LLC
20V485000 Aug 14, 2020
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Custom Chassis XCL, XCP, XCR and XCS and 2015-2019 Custom Chassis XCM vehicles. The instrument panel brightness cannot be adjusted, possibly causing glare when driving at night. As such, these vehicles fail to comp... Read more
Consequence
Glare can reduce the driver's visibility of the road, thus increasing the risk of a crash.
Remedy
DTNA will notify owner, and dealers will update the software and processor, as necessary, free of charge. The recall began on April 1, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-859.
1,715 vehicles affected
Manufacturer: Daimler Trucks North America LLC
20V404000 Jul 14, 2020
ELECTRICAL SYSTEM
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2018 Freightliner Custom Chassis Corporation (FCCC) XBP, 2016-2019 XCM, 2017-2020 XCS, 2018-2019 XBR, 2017-2019 XBS, 2016-2019 XCL, 2017-2020 XCP and 2016-2020 XCR recreation vehicle chassis that received the 'inspection-only' remedy from ... Read more
Consequence
Non-functioning exterior marker lights can increase the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the PDM, free of charge. DTNA issued owners an interim notification September 4, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-856.
16,776 vehicles affected
Manufacturer: Daimler Trucks North America LLC
18V913000 Dec 19, 2018
STEERING
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detro... Read more
Consequence
Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
Remedy
DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number ... Read more
501 vehicles affected
Manufacturer: Daimler Trucks North America LLC
18V582000 Aug 31, 2018
ELECTRICAL SYSTEM
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2019 Freightliner Custom Chassis Corporation (FCCC) XBR, XBS, XCR, XCM, XCL, and XCS recreation vehicle chassis. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the r... Read more
Consequence
Nonfunctioning lights can increase the risk of a crash.
Remedy
The remedy for this recall is still under development. DTNA issued owners an interim notification on October 24, 2018. The recall began May 29, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL788.
12,311 vehicles affected
Manufacturer: Daimler Trucks North America LLC
18V353000 May 29, 2018
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper... Read more
Consequence
If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's num... Read more
8,741 vehicles affected
Manufacturer: Daimler Trucks North America LLC
18V163000 Mar 12, 2018
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2011-2017 Freightliner Custom Chassis Corporation (FCCC) XBR, XCL, XCM, and XCR recreational vehicle chassis, equipped with Cummins ISL engines. The power steering hose on the affected vehicles may be routed incorrectly, and, ... Read more
Consequence
Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.
Remedy
DTNA will notify owners, and dealers will reroute the power steering hose to provide proper clearance, free of charge. The recall is expected to begin on May 2018. Owners may contact DTNA customer service at 1-800-547-0712 . DTNA's number for this recall is FL-762. Note: This recall is an expans... Read more
9,480 vehicles affected
Manufacturer: Daimler Trucks North America LLC
16V809000 Nov 7, 2016
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain model year 2016-2017 FCCC XBR, XCL, XCM, and XCR recreational vehicle chassis manufactured January 1, 2016, to October 12, 2016, equipped with Cummins ISL engines. The power steering hose on the affected vehicles may be routed incorrectl... Read more
Consequence
Electrical arcing in the presence of leaking power steering fluid can increase the risk of a fire.
Remedy
DTNA will notify owners, and dealers will reroute the power steering hose to provide proper clearance, free of charge. The recall began on December 27, 2016. Owners may contact DTNA customer service at 1-800-547-0712 . DTNA's number for this recall is FL-727.
1,827 vehicles affected
Manufacturer: Daimler Trucks North America LLC
16V416000 Jun 9, 2016
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2017 Freightliner Cascadia, 122SD, Western Star 4900SA and 4900FA, and FCCC XCM and XCP trucks manufactured from March 14, 2016, through May 18, 2016, equipped with a Cummins ISX12 or ISX15 engine using certain engine control mo... Read more
Consequence
An engine stall without the ability to restart the engine can increase the risk of a crash.
Remedy
Cummins will notify owners, and Cummins dealers will install a new ECM, and correct ECM calibrations, free of charge. The recall began on July 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712, or Cummins customer service at 1-800-343-7357. DTNA's number for this recall is FL-71... Read more
268 vehicles affected
Manufacturer: Daimler Trucks North America LLC

No complaints found for this vehicle.

Technical Service Bulletins, 2017 FCCC XCM

286 manufacturer communications from 227 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL57
350000 EQUIPMENT37
060000 ENGINE AND ENGINE COOLING33
110000 ELECTRICAL SYSTEM23
060000 ENGINE (PWS)19
070000 FUEL SYSTEM, GASOLINE13
080000 FUEL SYSTEM, DIESEL11
118000 ELECTRICAL SYSTEM:SOFTWARE11
ICI24-006 Feb 20, 2024
060000 ENGINE AND ENGINE COOLING
Important Campaign Information letter for FL974 - Revised Bulletin & Population
FL974 Feb 20, 2024
060000 ENGINE AND ENGINE COOLING
Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Con
FL974 Jan 19, 2024
060000 ENGINE AND ENGINE COOLING
Emissions Recall: Cummins DEF Sensor Shortage
511452 Apr 7, 2022
110000 ELECTRICAL SYSTEM
FCCC X-Line chassis, equipped with a certain rear mounted Power Distribution Module (PDM), may experience cracked internal solder joints, which after a period of vehicle use may lead to intermittent open circuits, in which the rear marker l
SF644 Mar 23, 2022
200000 WHEELS
Field Service Campaign for FCCC XC Valor Tire Pressure Monitoring System (TPMS)
16TS-08REV Apr 19, 2021
060000 ENGINE AND ENGINE COOLING
Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change.
WP21-007 Mar 22, 2021
350000 EQUIPMENT
Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-re
WP21-007 Mar 22, 2021
110000 ELECTRICAL SYSTEM
Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-re
21OEM-06 Feb 19, 2021
060000 ENGINE AND ENGINE COOLING
Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available. Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to mai
ICI21-003 Feb 15, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTN
WI21-006 Feb 15, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
WI21-006 Feb 15, 2021
350000 EQUIPMENT
Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
WI21-006 Feb 15, 2021
110000 ELECTRICAL SYSTEM
Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
WI21-006 Feb 15, 2021
060000 ENGINE AND ENGINE COOLING
Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
WI20-014R Feb 8, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language c
SBU35-012 Dec 23, 2020
100000 POWER TRAIN
FCCC Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000).
WP20-018R Dec 8, 2020
100000 POWER TRAIN
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been
WP20-018R Dec 8, 2020
010000 STEERING
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been
WP20-018 Dec 7, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured A
WP20-018 Dec 7, 2020
350000 EQUIPMENT
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured A
WP20-018 Dec 7, 2020
100000 POWER TRAIN
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured A
WP20-018 Dec 7, 2020
010000 STEERING
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured A
FP54-900 Dec 6, 2020
350000 EQUIPMENT
Freightliner Parts Technical Bulletin for Power Distribution Module (PDM) Dealer Inventory Check.
FP54-900 Dec 6, 2020
110000 ELECTRICAL SYSTEM
Freightliner Parts Technical Bulletin for Power Distribution Module (PDM) Dealer Inventory Check.
SBU54-056 Oct 27, 2020
350000 EQUIPMENT
Freightliner Custom Chassis Service Bulletin for When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet is
SBU54-056 Oct 27, 2020
110000 ELECTRICAL SYSTEM
Freightliner Custom Chassis Service Bulletin for When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet is
SS1034491 Oct 13, 2020
060000 ENGINE AND ENGINE COOLING
Service Solution for False DEF Fault Codes on chassis with Cummins engines. Symptoms are various active and inactive fault codes for DEF Quality or DEF level. The issue could be caused by the coolant hoses swapped at the bulkhead fittings,
TechTalk4725 Sep 22, 2020
350000 EQUIPMENT
Tech Talk discussion about power steering fluid.
TechTalk4725 Sep 22, 2020
010000 STEERING
Tech Talk discussion about power steering fluid.
ICI20-022R Aug 11, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributo
ICI20-022 Aug 3, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customer??A???A???A???A???A???A???A???A???A???A???A???A?s location to p
WI20-014 Aug 3, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity a
WI20-012 Aug 3, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.
20OEM-05 Jul 27, 2020
060000 ENGINE AND ENGINE COOLING
OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
20CSA-10 Jul 27, 2020
060000 ENGINE AND ENGINE COOLING
Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLink??A???A???A???A???A???A???A???A? 8.12 Standard and Professional is available to download from the Detroit Diesel server.
20CSA-09 Jul 23, 2020
060000 ENGINE AND ENGINE COOLING
Customer Service Announcement for DiagnosticLink Software Update Reminder. Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors,
20CSA-08 Jun 10, 2020
060000 ENGINE AND ENGINE COOLING
Customer Service Announcement for Release of DiagnosticLink 8.12. On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to Diagn
WI20-008 Apr 27, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand throug
WP20-007 Apr 23, 2020
350000 EQUIPMENT
Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage
WP20-006 Apr 23, 2020
350000 EQUIPMENT
Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered fr
WP20-005 Apr 22, 2020
350000 EQUIPMENT
Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC)
SIB0201-20 Mar 23, 2020
060000 ENGINE AND ENGINE COOLING
Service Information Bulletin for Cylinder Block Porosity Repair for DD5 and DD8 egnines. Use this procedure to repair oil leaks caused by cylinder block porosity. The low oil pressure, cast areas of the cylinder block can be repaired using
20CSA-04 Mar 20, 2020
350000 EQUIPMENT
Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink??A? 8.11 Standard and Professional will be available for download from the Detroit Diesel server.
20CSA-04 Mar 20, 2020
060000 ENGINE AND ENGINE COOLING
Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink??A? 8.11 Standard and Professional will be available for download from the Detroit Diesel server.
03.2020 Campaign Mar 17, 2020
350000 EQUIPMENT
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers.
WP20-002 Mar 17, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. T
WP20-002 Mar 17, 2020
160000 STRUCTURE
Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. T
SBU54-048 Feb 14, 2020
110000 ELECTRICAL SYSTEM
Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness. Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
SF593 Feb 14, 2020
060000 ENGINE AND ENGINE COOLING
Field Service Campaign for FCCC Motorhome Chassis Fan Cages. On certain chassis, fan motor support brackets may be sub-optimal causing fatigue and cracking over time. Vehicles will be inspected and fan motor support bracket assemblies will
SF593 Feb 14, 2020
350000 EQUIPMENT
Field Service Campaign for FCCC Motorhome Chassis Fan Cages. On certain chassis, fan motor support brackets may be sub-optimal causing fatigue and cracking over time. Vehicles will be inspected and fan motor support bracket assemblies will
20CSA-01 Jan 31, 2020
060000 ENGINE AND ENGINE COOLING
Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a 60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of
20CSA-01 Jan 31, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a 60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of
WI19-022 Jan 2, 2020
060000 ENGINE AND ENGINE COOLING
Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems
WI19-022 Jan 2, 2020
110000 ELECTRICAL SYSTEM
Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems
WI19-022 Jan 2, 2020
350000 EQUIPMENT
Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems
DOC-1034491 Sep 30, 2019
110000 ELECTRICAL SYSTEM
Service Solution to fix fault codes for DEF quality or DEF level
19TL-15 Sep 27, 2019
350000 EQUIPMENT
Tool Letter for ICC5 Programming Cable
19TL-15 Sep 27, 2019
060000 ENGINE AND ENGINE COOLING
Tool Letter for ICC5 Programming Cable
19TL-10 NVH Sep 9, 2019
160000 STRUCTURE
Communication to assist the field with service vibration issues on DTNA vehicles
D18M4 Sep 6, 2019
100000 POWER TRAIN
Field Service Campaign for Remanufactured Detroit DT12 Transmissions
19-011WP Sep 4, 2019
350000 EQUIPMENT
Warranty Policy Letter to communicate Detroit Return Changes
19-010WI Sep 3, 2019
350000 EQUIPMENT
Warranty Information Letter updated to communicate warranty system updates.
SPN 3563 / FMI 2 Aug 7, 2019
350000 EQUIPMENT
HDEP GHG17 engines are not equipped with turbo wastegates. Steps in this troubleshooting involving wastegates were removed.
SPN 3563 / FMI 2 Aug 7, 2019
060000 ENGINE AND ENGINE COOLING
HDEP GHG17 engines are not equipped with turbo wastegates. Steps in this troubleshooting involving wastegates were removed.
19TS-6 Aug 7, 2019
110000 ELECTRICAL SYSTEM
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean t
19TS-6 Aug 7, 2019
080000 FUEL SYSTEM, DIESEL
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean t
19TS-6 Aug 7, 2019
060000 ENGINE AND ENGINE COOLING
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean t
19TL-9 Aug 7, 2019
350000 EQUIPMENT
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repe
19TL-9 Aug 7, 2019
200000 WHEELS
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repe
19TL-9 Aug 7, 2019
020000 SUSPENSION
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repe
DOC-1034452 Aug 5, 2019
350000 EQUIPMENT
Training Solution created by DTNA to provide guidance to customers when searching for service information for components and systems not owned by Daimler Trucks North America (DTNA).
19-009WI Aug 5, 2019
160000 STRUCTURE
Warranty Information Letter - Expanded guidelines for paint-related claims sent out to Freightliner, Western star, Thomas Built Bus, Export and Direct warranty customers
ICI18-010 Apr 16, 2018
130000 VISIBILITY/WIPER (PWS)
ICI18-010 SF536 - (Second) Revised Bulletin
FL762 Apr 1, 2018
010000 STEERING
FL762 FCCC Motorhome Power Steering Hose Routing
FL762 Apr 1, 2018
010000 STEERING
FL762 FCCC Motorhome Power Steering Hose Routing
FL762 Apr 1, 2018
016000 STEERING:ELECTRIC POWER ASSIST SYSTEM
FL762 FCCC Motorhome Power Steering Hose Routing
fsbu42020 Feb 1, 2018
020000 SUSPENSION
fsbu42020 Diagnostic de fuite d'air
17TL26 Dec 18, 2017
350000 EQUIPMENT
17TL26 Injector Heat Sleeve Removal Tool DSN930E17002
17TL27 Dec 18, 2017
070000 FUEL SYSTEM, GASOLINE
17TL27 Injector Cup Tool DSN930E17001
ICI17-034 Dec 12, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
SF546 - Revised Bulletin
14CSA23 Oct 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
Light Bar Oct 25, 2017
110000 ELECTRICAL SYSTEM
Light Bar Control Unit Software Updates
17TS17Rev Sep 30, 2017
350000 EQUIPMENT
Instructions for CSC Diagnostic Support
ICI17-020 Sep 25, 2017
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Allison Tech Tip #TT8025EN FCC Motorhome TCM Programming
DOC-1033226 Sep 20, 2017
110000 ELECTRICAL SYSTEM
DOC-1033226 LBCU LCD Display Changes from Daytime to Nighttime
DOC-1033225 Sep 20, 2017
050000 PARKING BRAKE
DOC-1033225 Park Brake Shime with Service Brake applied
DOC-1033225 Sep 20, 2017
030000 SERVICE BRAKES, HYDRAULIC
DOC-1033225 Park Brake Shime with Service Brake applied
17-023 Sep 18, 2017
060000 ENGINE (PWS)
New Detroit Diesel Cylinder Liner Upper O-Ring Leak Test Standard Repair Time
0903-17 Sep 3, 2017
060000 ENGINE (PWS)
Engine Manufacturer Diagnostics
0902-17 Sep 2, 2017
060000 ENGINE (PWS)
SPN 3556 (ACM) (GHG14)
SF541 Jul 27, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
Medallion Opti-View Instrument Panel Software Update
SF541 Jul 27, 2017
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Medallion Opti-View Instrument Panel Software Update
SF541 Jul 27, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
Medallion Opti-View Instrument Panel Software Update
SF541 Jul 27, 2017
110000 ELECTRICAL SYSTEM
Medallion Opti-View Instrument Panel Software Update
17TL7Rev Apr 28, 2017
060000 ENGINE (PWS)
Heavy Duty Engine Wastegate Repair Kit DKI470E16019
17TS11 Apr 25, 2017
100000 POWER TRAIN
Detroit? DT12? Transmission Proper Moving Procedure
0412-17 Apr 12, 2017
350000 EQUIPMENT
SPN 3556 FMI 0, 1, 18 - Regeneration Temperature Update Procedures
17TS10 Apr 10, 2017
020000 SUSPENSION
Detroit? DT12? Split Rod Bushing Repair
0409-17 Apr 9, 2017
350000 EQUIPMENT
SPN 1663 (CPC) (EPA07 10 GHG14 GHG17)
0408-17 SPN 5242 Apr 8, 2017
110000 ELECTRICAL SYSTEM
FMI 2- Automatic Gear Selection - Incompatible or missing dataset

Showing 100 of 286 bulletins.

FCCC XCM - All Years Overview

Complete safety history for the FCCC XCM across all model years (2011, 2026).

81 Total Recalls
4 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

FCCC XCM - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2026 1 0 View
2025 3 0 View
2024 2 0 View
2023 3 0 View
2022 3 1 View
2021 4 2 View
2020 4 0 View
2019 11 0 View
2018 9 0 View
2017 (current) 10 0
2016 9 0 View
2015 8 0 View
2014 5 0 View
2013 4 0 View
2012 3 0 View
2011 2 0 View
2007 0 1 View

Other FCCC Models

Model Recalls Complaints
2500MH TRANSMISSION 0 0 View
B2 0 0 View
CX-R 0 0 View
FB65 0 0 View
FCCC 0 0 View
FS65 0 0 View
M2 0 0 View
MB 0 0 View