2021 FCCC XCL
1 recalls, 0 complaints - 34 TSBs
21V018000 Jan 20, 2021
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling 2021 Western Star 4700 and 5700, Freightliner Business Class M2, Cascadia, and Custom Chassis XC Chassis vehicles manufactured with a certain steering arm configuration with air disc brakes identified by the axle assembly supplier. On certain ve... Read more
Consequence
The loose bolt could result in the other caliper bolts to loosen. Insufficiently tightened bolts may not provide adequate clamping force between the brake caliper and brake anchor plate, resulting in reduced brake effectiveness, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect and repair as necessary, free of charge. The recall began March 17, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-873.
No complaints found for this vehicle.
Technical Service Bulletins, 2021 FCCC XCL
34 manufacturer communications from 22 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 060000 ENGINE AND ENGINE COOLING | 9 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 7 |
| 350000 EQUIPMENT | 6 |
| 110000 ELECTRICAL SYSTEM | 4 |
| 010000 STEERING | 3 |
| 100000 POWER TRAIN | 3 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 2 |
ICI24-006
Feb 20, 2024
060000 ENGINE AND ENGINE COOLING
Important Campaign Information letter for FL974 - Revised Bulletin & Population
FL974
Feb 20, 2024
060000 ENGINE AND ENGINE COOLING
Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Con
FL974
Jan 19, 2024
060000 ENGINE AND ENGINE COOLING
Emissions Recall: Cummins DEF Sensor Shortage
511452
Apr 7, 2022
110000 ELECTRICAL SYSTEM
FCCC X-Line chassis, equipped with a certain rear mounted Power Distribution Module (PDM), may experience cracked internal solder joints, which after a period of vehicle use may lead to intermittent open circuits, in which the rear marker l
WP21-007
Mar 22, 2021
350000 EQUIPMENT
Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-re
WP21-007
Mar 22, 2021
110000 ELECTRICAL SYSTEM
Warranty Policy Letter for battery tags. DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-re
21OEM-06
Feb 19, 2021
060000 ENGINE AND ENGINE COOLING
Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available. Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to mai
ICI21-003
Feb 15, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Superseding Letter to an Important Campaign Information Letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTN
WI21-005
Feb 15, 2021
350000 EQUIPMENT
Warranty Information Letter for Body Builder/Truck Equipment Manufacturer Demonstration Program.
WI21-005
Feb 15, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Information Letter for Body Builder/Truck Equipment Manufacturer Demonstration Program.
WI21-006
Feb 15, 2021
060000 ENGINE AND ENGINE COOLING
Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
WI21-006
Feb 15, 2021
110000 ELECTRICAL SYSTEM
Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
WI21-006
Feb 15, 2021
350000 EQUIPMENT
Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
WI21-006
Feb 15, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.
WI20-014R
Feb 8, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language c
SBU35-012
Dec 23, 2020
100000 POWER TRAIN
FCCC Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000).
WP20-018R
Dec 8, 2020
100000 POWER TRAIN
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been
WP20-018R
Dec 8, 2020
010000 STEERING
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been
WP20-018
Dec 7, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured A
WP20-018
Dec 7, 2020
350000 EQUIPMENT
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured A
WP20-018
Dec 7, 2020
100000 POWER TRAIN
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured A
WP20-018
Dec 7, 2020
010000 STEERING
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured A
SBU54-056
Oct 27, 2020
350000 EQUIPMENT
Freightliner Custom Chassis Service Bulletin for When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet is
SBU54-056
Oct 27, 2020
110000 ELECTRICAL SYSTEM
Freightliner Custom Chassis Service Bulletin for When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle Powernet is
TechTalk4725
Sep 22, 2020
350000 EQUIPMENT
Tech Talk discussion about power steering fluid.
TechTalk4725
Sep 22, 2020
010000 STEERING
Tech Talk discussion about power steering fluid.
ICI20-022R
Aug 11, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to DTNA truck dealers and Detroit Diesel distributo
ICI20-022
Aug 3, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Important Campaign Information letter announcing Dealer Travel for Campaign Performance. This letter is to announce a reimbursement available to dealers for travel to a customer??A???A???A???A???A???A???A???A???A???A???A???A?s location to p
WI20-014
Aug 3, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance. In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity a
WI20-012
Aug 3, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the Warranty Department will be revising the Warranty Manual.
20OEM-05
Jul 27, 2020
060000 ENGINE AND ENGINE COOLING
OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.
20CSA-10
Jul 27, 2020
060000 ENGINE AND ENGINE COOLING
Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLink??A???A???A???A???A???A???A???A? 8.12 Standard and Professional is available to download from the Detroit Diesel server.
20CSA-09
Jul 23, 2020
060000 ENGINE AND ENGINE COOLING
Customer Service Announcement for DiagnosticLink Software Update Reminder. Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors,
20CSA-08
Jun 10, 2020
060000 ENGINE AND ENGINE COOLING
Customer Service Announcement for Release of DiagnosticLink 8.12. On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to Diagn
FCCC XCL - All Years Overview
Complete safety history for the FCCC XCL across all model years (2011, 2021).
63
Total Recalls
1
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths