9999 EVENFLO CHASE
0 recalls — 79 complaints
No recalls found for this vehicle.
Complaint Statistics
79 total complaints
1 fires 6 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| CHILD SEAT:HARNESS/CROTCH BUCKLE | 42 |
| CHILD SEAT:HARNESS:STRAP/WEBBING | 20 |
| CHILD SEAT | 6 |
| CHILD SEAT:SHELL:BOOSTER | 3 |
| CHILD SEAT:TETHER: STRAP/WEBBING | 2 |
| CHILD SEAT:HARNESS BUCKLE:CONVERTIBLE | 2 |
| CHILD SEAT:TETHER: CONNECTOR/CLIP | 1 |
| CHILD SEAT:LATCH CONNECTOR/CLIP | 1 |
| CHILD SEAT:MATERIAL/PADDING | 1 |
| CHILD SEAT:HARNESS RETAINER/CHEST CLIP | 1 |
CHILD SEAT
Aug 13, 2019
Incident date: Sep 13, 2013
I PURCHASED AN EVENFLO CAR SEAT IN NOVEMBER OF 2012 FOR AROUND $65.00. THE MODEL NUMBER IS 30611352 AND THE DATE OF MANUFACTURE IS 10/23/2012. I BOUGHT THIS SEAT BECAUSE IT HAD GREAT REVIEWS AND WAS IN MY PRICE RANGE. I THOUGHT THAT THIS WOULD BE A GREAT PRODUCT TO KEEP MY CHILD SAFE, AND I CONTINUE... Read more
CHILD SEAT:HARNESS/CROTCH BUCKLE
Aug 13, 2019
Incident date: Sep 13, 2013
I PURCHASED AN EVENFLO CAR SEAT IN NOVEMBER OF 2012 FOR AROUND $65.00. THE MODEL NUMBER IS 30611352 AND THE DATE OF MANUFACTURE IS 10/23/2012. I BOUGHT THIS SEAT BECAUSE IT HAD GREAT REVIEWS AND WAS IN MY PRICE RANGE. I THOUGHT THAT THIS WOULD BE A GREAT PRODUCT TO KEEP MY CHILD SAFE, AND I CONTINUE... Read more
CHILD SEAT:HARNESS RETAINER/CHEST CLIP
Apr 15, 2019
Incident date: Apr 9, 2019
THE CHEST BUCKLE DOES NOT STAY LATCHED. AFTER PROPERLY SECURING THE CHILD IN THE HARNESS THE CHEST BUCKLE BECOMES UNLATCHED WITH THE REGULAR WIGGLING OF THE CHILD.*DT CONSUMER STATED I TRIED A FEW MORE TIMES AND WAS UNABLE TO GET THE CHEST TO STAY BUCKLED. AFTER REMOVING THE CHILD FROM THE CAR SE... Read more
CHILD SEAT:HARNESS BUCKLE:CONVERTIBLE
Apr 15, 2019
Incident date: Apr 9, 2019
THE CHEST BUCKLE DOES NOT STAY LATCHED. AFTER PROPERLY SECURING THE CHILD IN THE HARNESS THE CHEST BUCKLE BECOMES UNLATCHED WITH THE REGULAR WIGGLING OF THE CHILD.*DT CONSUMER STATED I TRIED A FEW MORE TIMES AND WAS UNABLE TO GET THE CHEST TO STAY BUCKLED. AFTER REMOVING THE CHILD FROM THE CAR SE... Read more
CHILD SEAT
Jul 14, 2017
Incident date: Jul 7, 2017
I RECEIVED A BRAND EVENFLO CHASE WITH NO SCREWS FOR THE ARM RESTS. THE SEAT IS: DATE OF MANUFACTURE 2017-05-03 MODEL NUMBER 30611847, PURCHASED FROM WALMART
CHILD SEAT:HARNESS:STRAP/WEBBING
Dec 1, 2016
Incident date: Dec 1, 2016
TL* THE CONTACT OWNS A 2007 EVENFLO 324 CHASE CHILD SEAT, MODEL NUMBER: 30611467. THE SEAT WAS MANUFACTURED ON JULY 31, 2013. THE CONTACT STATED THAT THE HARNESS BUCKLE BECAME VERY DIFFICULT TO RELEASE WHEN ATTEMPTING TO REMOVE THE CHILD FROM THE SEAT. THE CONTACT DID NOT RECEIVE A RECALL NOTICE. TH... Read more
CHILD SEAT:HARNESS BUCKLE:CONVERTIBLE
Dec 1, 2016
Incident date: Dec 1, 2016
TL* THE CONTACT OWNS A 2007 EVENFLO 324 CHASE CHILD SEAT, MODEL NUMBER: 30611467. THE SEAT WAS MANUFACTURED ON JULY 31, 2013. THE CONTACT STATED THAT THE HARNESS BUCKLE BECAME VERY DIFFICULT TO RELEASE WHEN ATTEMPTING TO REMOVE THE CHILD FROM THE SEAT. THE CONTACT DID NOT RECEIVE A RECALL NOTICE. TH... Read more
CHILD SEAT:HARNESS/CROTCH BUCKLE
Jul 5, 2016
Incident date: Jul 1, 2016
TL* THE CONTACT OWNS AN EVENFLO CHASE SELECT BOOSTER SEAT, MODEL NUMBER: 30621117. THE CHILD WAS ABLE TO UNLATCH THE CHILD SAFETY SEAT. THE FAILURE OCCURRED INSIDE THE VEHICLE WHILE THE CHILD WAS UTILIZING THE SAFETY SEAT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURED AND PURC... Read more
CHILD SEAT
Jun 28, 2016
Incident date: Jun 1, 2016
EVERY OTHER TIME I USE THE CAR SEAT, THE LEFT HARNESS STRAP FALLS OUT OF THE SPLITTER PLATE IN THE BACK. THE PLATE LOOKS SYMMETRICAL AND UNDAMAGED. THE ONLY FIX IS REMOVING THE CAR SEAT, FIX, REINSTALL.
CHILD SEAT:TETHER: STRAP/WEBBING
Aug 7, 2015
Incident date: Aug 7, 2015
SHOULDER STRAP LOOP DETACHES FROM BACK BUCKLE WHILE LOOSENING TO ALLOW CHILD TO GET IN THE SEAT. I NORMALLY PRESS THE BUTTON ON THE BOTTOM FRONT OF THE SEAT WHILE PULLING DOWN ON THE SHOULDER STRAPS TO LOOSEN THEM. AT THAT MOMENT THE UPPER END OF ONE OF THE SHOULDER STRAPS COMES COMPLETELY FREE FR... Read more
CHILD SEAT:HARNESS/CROTCH BUCKLE
Jul 9, 2015
Incident date: Dec 14, 2014
TL* THE CONTACT OWNS AN EVENFLO CHASE SAFETY SEAT, MODEL NUMBER: LX 306. THE SEAT WAS MANUFACTURED ON 6/12/12. THE CONTACT STATED THAT THE BUCKLE BETWEEN THE CHILDS LEGS WAS DIFFICULT TO UNLATCH AND JAMMED. THE CONTACT MENTIONED THAT EXCESSIVE FORCE WAS REQUIRED IN ORDER TO UNLATCH THE BUCKLE AND RE... Read more
CHILD SEAT:HARNESS:STRAP/WEBBING
Mar 19, 2015
Incident date: Mar 18, 2015
TL* THE CONTACT OWNS AN EVENFLO CHASE CHILD SAFETY SEAT, MODEL NUMBER 30611377. THE SEAT WAS MANUFACTURED ON 12/19/2012. THE CONTACT STATED THAT THE 3 1/2 YEAR OLD CHILD WAS SECURED IN THE CHILD SAFETY SEAT. WHEN ATTEMPTING TO REMOVE THE CHILD FROM THE SEAT, THE LOCKING MECHANISM LOCATED BETWEEN THE... Read more
CHILD SEAT:HARNESS/CROTCH BUCKLE
Mar 12, 2015
Incident date: Feb 1, 2015
TL* THE CONTACT OWNS AN EVENFLO CHASE SAFETY SEAT, MODEL NUMBER: 30611466. THE SEAT WAS MANUFACTURED ON FEBRUARY 2, 2014. THE CONTACT STATED THAT THE SAFETY SEAT LEG BUCKLE CLIPS FAILED TO LOCK AND THE BUCKLE AND THE SHOULDER BUCKLE CLIPS RELEASED INDEPENDENTLY. THE SAFETY SEAT WAS NOT REPLACED. THE... Read more
CHILD SEAT:HARNESS/CROTCH BUCKLE
Feb 8, 2015
Incident date: Feb 8, 2015
MY EVENFLO CAR SEAT BUCKLE MODEL NUMBER 30611353 MANUFACTURED ON 2012/10/22 WILL NOT RELEASE. THERE IS CURRENTLY A RECALL OF OTHER MODELS BUT THEY ARE SAYING IT DOES NOT INCLUDE MY CAR SEAT. THIS CAR SEAT BUCKLE HAS THE SAME ISSUES NOTED WITH THE OTHER MODEL NUMBERS. *JS
CHILD SEAT:HARNESS/CROTCH BUCKLE
Jan 20, 2015
Incident date: Jan 17, 2015
TL* THE CONTACT OWNS AN EVENFLO CHASE SAFETY SEAT, MODEL NUMBER: 30611352 (NA). THE SEAT WAS MANUFACTURED ON MARCH 12, 2013. THE CONTACT STATED THAT THE LAP BELT BUCKLE FAILED TO UNLOCK. THE CONTACT WAS ABLE TO RELEASE THE SHOULDER HARNESS AND RELEASE THE CHILD'S SHOULDERS AND ARMS FIRST THEN RELEAS... Read more
CHILD SEAT:HARNESS:STRAP/WEBBING
Jan 9, 2015
Incident date: Jan 9, 2015
TL* THE CONTACT OWNS A EVENFLO SAFETY SEAT, MODEL NUMBER: 326, MODEL NAME: CHASE DLX, AND MANUFACTURER IN AUGUST 25, 2013. THE CONTACT STATED THAT THE HARNESS FAILED TO UNLATCH. THE CONTACT STATED THE STRAPS WERE REMOVED FROM THE BACK OF THE SEAT IN ORDER TO RELEASE THE CHILD. THE MANUFACTURER WAS N... Read more
CHILD SEAT:HARNESS/CROTCH BUCKLE
Dec 30, 2014
Incident date: Nov 30, 2014
TL* THE CONTACT OWNS A 2013 EVENFLO CHASE SAFETY SEAT, MODEL NUMBER: 30611353. THE SEAT WAS MANUFACTURED ON MARCH 22, 2013. WHEN ATTEMPTING TO REMOVE THE CHILD FROM THE SAFETY SEAT, THE BUCKLE WAS EXTREMELY DIFFICULT TO RELEASE. THE FAILURE OCCURRED INSIDE THE VEHICLE. THE MANUFACTURER WAS NOT MADE ... Read more
CHILD SEAT:HARNESS:STRAP/WEBBING
Dec 16, 2014
Incident date: Dec 2, 2014
TL* THE CONTACT OWNS A 2010 CHASE SAFETY SEAT, MODEL NUMBER: 3061352 (N/A) AND MANUFACTURED IN AUGUST OF 2013. THE CONTACT STATED THAT THE HARNESS BUCKLE BECAME DIFFICULT TO RELEASE WHEN ATTEMPTING TO REMOVE THE CHILD FROM THE SEAT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE SAFETY SEAT WAS N... Read more
CHILD SEAT:HARNESS/CROTCH BUCKLE
Nov 14, 2014
Incident date: Nov 14, 2014
I HAVE THE EVENFLO MODEL 32921122 (CHASE). IT WAS MADE 12-15-2011. TODAY WHEN MY SON WAS BUCKLED INTO THE SEAT ONE OF THE PLASTIC PIECES FROM THE CHEST STRAP BROKE OFF AND THE CHEST STRAP POPPED OPEN. I COULD NOT IMAGINE WHAT WOULD HAVE HAPPENED IF IT HAD BEEN IN AN ACCIDENT WITH HIM. *TR
CHILD SEAT:HARNESS/CROTCH BUCKLE
Oct 9, 2014
Incident date: Oct 9, 2014
TL* THE CONTACT OWNS AN EVENFLO CHASE CHILD SAFETY SEAT, MODEL NUMBER: 32911254, MANUFACTURED MARCH 22, 2012. THE CONTACT STATED THAT THE HARNESS BUCKLE FRACTURED. THE CONTACT MENTIONED THAT THE BUCKLE FAILED TO LATCH CLOSED. THE FAILURE OCCURRED WHILE CHILD WAS STRAPPED IN SEAT INSIDE OF VEHICLE... Read more
CHILD SEAT:HARNESS/CROTCH BUCKLE
Sep 29, 2014
Incident date: Sep 22, 2014
TL* THE CONTACT OWNS AN EVENFLO CHASE CHILD SAFETY SEAT, MODEL NUMBER 30611352, MANUFACTURED ON FEBRUARY 22, 2013. THE CONTACT STATED THAT THE HARNESS BUCKLE WAS DIFFICULT TO RELEASE WHEN ATTEMPTING TO REMOVE THE CHILD FROM THE SEAT. THE FAILURE CAUSED THE CONTACT'S FINGER TO GET CAUGHT IN THE BUCKL... Read more
1 injured
CHILD SEAT:HARNESS/CROTCH BUCKLE
Sep 11, 2014
Incident date: Oct 31, 2013
TL* THE CONTACT OWNS A 2007 EVENFLO 324 CHASE CHILD SEAT, MODEL NUMBER 30611355. THE SEAT WAS MANUFACTURED ON DECEMBER 27, 2012. THE CONTACT STATED THAT THE HARNESS BUCKLE BECAME VERY DIFFICULT TO RELEASE WHEN ATTEMPTING TO REMOVE THE CHILD FROM THE SEAT. THE CONTACT DID NOT RECEIVE A RECALL NOTICE.... Read more
CHILD SEAT:HARNESS/CROTCH BUCKLE
Sep 10, 2014
Incident date: Sep 5, 2014
TL* THE CONTACT OWNS AN EVENFLO SAFETY SEAT, MODEL NAME: CHASE, MODEL NUMBER: 306-11355 (NA), AND MANUFACTURED IN FEBRUARY 25, 2013. THE CONTACT STATED THAT THE HARNESS BUCKLE BECAME STUCK AND FAILED TO UNLATCH AFTER NUMEROUS ATTEMPTS. THE HARNESS STRAPS WERE CUT IN ORDER TO REMOVE THE CHILD FROM TH... Read more
CHILD SEAT:MATERIAL/PADDING
Sep 9, 2014
Incident date: Sep 8, 2014
TL* THE CONTACT OWNS A 2007 EVENFLO 324 CHASE CHILD SAFETY SEAT, MODEL NUMBER 30611352. THE SEAT WAS MANUFACTURED ON MAY 9, 2013. THE CONTACT NOTICED A CRACK IN THE FOAM PART OF THE HEAD REST. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE PURCHASE DATE WAS UNKNOWN.
CHILD SEAT:HARNESS/CROTCH BUCKLE
Aug 25, 2014
Incident date: Mar 3, 2013
TL* THE CONTACT OWNS AN EVENFLO CHASE CHILD SAFETY SEAT, MODEL NUMBER 30611353 AND MANUFACTURED ON JANUARY 24, 2013. THE CONTACT STATED THAT THE HARNESS BUCKLE WAS DIFFICULT TO RELEASE WHEN ATTEMPTING TO REMOVE THE CHILD FROM THE SEAT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE PURCHASE... Read more
CHILD SEAT:HARNESS/CROTCH BUCKLE
Aug 7, 2014
Incident date: Jun 19, 2014
I HAVE THE EVENFLO CHASE MODEL #32911254 MADE 02/09/2012 THE BUCKLE IS STUCK SO OFTEN I COULDN'T CONTINUE USING THIS PRODUCT ANYMORE. IT BECAME A HEALTH HAZARD WHEN I WAS NOT ABLE TO GET MY DAUGHTER OUT WITHIN A TIMELY MANNER IN AN EMERGENCY SITUATION. I HAVE SEARCHED FOR RECALL INFORMATION AND YOU ... Read more
CHILD SEAT:LATCH CONNECTOR/CLIP
Jun 24, 2014
Incident date: Jun 21, 2014
I HAVE THE EVENFLO CHASE CARSEAT LISTED ON THE EVENFLO RECALL BUT THE REPRESENTATIVE I TALKED WITH EVENFLO SAYS IT IS NOT ON THE RECALL. IT WAS ON THE RECALL ACCORDING TO THEIR INFORMATION ON THE COMPUTER. I COULD NOT PUSH THE RED BUTTON TO RELEASE THE CROTCH STRAP. NEITHER COULD THE POLICEMAN T... Read more
CHILD SEAT:HARNESS/CROTCH BUCKLE
May 10, 2014
Incident date: May 1, 2014
BUCKLE GETS STUCK. HARD TO GET CHILD OUT OF CAR SEAT. *TR
CHILD SEAT:HARNESS/CROTCH BUCKLE
Apr 22, 2014
Incident date: Apr 22, 2014
TL* THE CONTACT OWNS AN EVENFLO CHASE CHILD SEAT, MODEL NUMBER 3922198, MANUFACTURED JUNE 29TH, 2013. THE CONTACT WAS CONCERNED ABOUT THE LENGTH OF TIME SHE WOULD HAVE TO WAIT FOR THE RECALL REPLACEMENT PART. THE CONTACT WAS TOLD SHE WOULD HAVE TO WAIT 6-8 WEEKS FOR A REPLACEMENT PART.
CHILD SEAT:HARNESS/CROTCH BUCKLE
Apr 18, 2014
Incident date: Apr 11, 2014
TL* THE CONTACT OWNS AN EVENFLO CHASE CHILD SEAT MODEL NUMBER (30611352), MANUFACTURED IN 06/18/2013. THE CONTACT ATTEMPTED TO RELEASE THE HARNESS SAFETY STRAPS BUT THE BUCKLE SEIZED. THE CONTACT HAD TO SEVER THE STRAPS IN ORDER TO RELEASE THE CHILD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.
CHILD SEAT:HARNESS/CROTCH BUCKLE
Apr 7, 2014
Incident date: Dec 18, 2013
TL* THE CONTACT OWNS AN EVENFLO CHASE CHILD RESTRAINT SEAT, MODEL NUMBER 329-21010(NA), AND MANUFACTURED APRIL 29, 2010. THE CONTACT STATED THAT THE HARNESS BUCKLE WOULD NOT LATCH OR UNLATCH PROPERLY. THE CONTACT CLEANED THE BUCKLE AREA AND SPRAYED A LUBRICANT WHICH ALLOWED THE BUCKLE TO FUNCTION CO... Read more
CHILD SEAT:HARNESS/CROTCH BUCKLE
Apr 7, 2014
Incident date: Jan 3, 2014
TL* THE CONTACT OWNS A EVENFLO CHILD RESTRAINT SEAT, MODEL NUMBER 329-2566 AND MANUFACTURED APRIL 22, 2010.(NA) THE CONTACT STATED THAT THE HARNESS BUCKLE BECAME STUCK AND FAILED TO UNLATCH UNLESS PRESSURE WAS APPLIED REPEATEDLY. IN ADDITION, THE BUCKLE WOULD NOT LATCH CORRECTLY. THE CONTACT CLEANED... Read more
CHILD SEAT:HARNESS/CROTCH BUCKLE
Mar 26, 2014
Incident date: Mar 6, 2014
SIMPLY UNBUCKLING MY DAUGHTER THE CHEST LATCH BROKE. ONE OF THE CLIPS THAT SNAPS IN JUST BROKE OFF. NO ACCIDENTS. NO ROUGH USE, IT'S A CHILD'S CAR SEAT. I'M AFRAID MY DAUGHTER MAY COME FLYING OUT IF AN ACCIDENT WERE TO OCCUR. *TR
CHILD SEAT:HARNESS/CROTCH BUCKLE
Mar 24, 2014
Incident date: Mar 22, 2014
WHEN TRYING TO REMOVE MY GRANDSON FROM THE CAR SEAT, THE RED BUTTON WILL NOT PUSH IN TO UNLATCH THE LOCK. WE HAVE TAKEN IT APART AND CLEANED IT BUT IT CONTINUES TO DO THIS 50% OF THE TIME I USE THIS CAR SEAT. *TR
CHILD SEAT:HARNESS/CROTCH BUCKLE
Mar 24, 2014
Incident date: Mar 9, 2014
THE BUCKLE ON THE CAR SEAT WILL NOT COME UNDONE WHEN PUSHING THE RED BUTTON. WE'VE HAD TO EXTEND THE STRAPS AND PULL THE CHILD OUT FROM THE TOP MULTIPLE TIMES. THIS HAPPENS MULTIPLE TIMES A WEEK. *TR
CHILD SEAT:HARNESS/CROTCH BUCKLE
Mar 22, 2014
Incident date: Mar 21, 2014
WHILE RIDING STRAPPED IN TO THIS CAR SEAT THE CHEST BUCKLE IS COMING IN-DONE. MY DAUGHTER IS 10.4 KG AND 15 MONTHS OLD. AFTER PROPERLY SECURING HER IN THE SEAT, THE CHEST PIECE POPS OPEN IF SHE GOES TO LEAN FORWARD. THE BUCKLE BETWEEN THE LEGS ALSO GETS STUCK FREQUENTLY. IT CAN BE PRESSED COMPLETELY... Read more
CHILD SEAT:HARNESS/CROTCH BUCKLE
Mar 18, 2014
Incident date: Mar 4, 2014
NO ACCIDENTS OR INCIDENTS JUST TRIED TO PUSH RELEASE BUTTON THAT IS LOCATED BETWEEN LEGS WOULD NOT RELEASE. IT STARTED OFF STIFF WHEN PURCHASED AT WALMART. HAD TO REMOVE STRAPS FROM BACK SHOULDER PLATES TO GET CHILD OUT. *TR
CHILD SEAT:HARNESS/CROTCH BUCKLE
Mar 17, 2014
Incident date: Mar 17, 2014
EVENFLO/CHASE CAR SEAT HARNESS BUTTON WONT WORK HAD TO TAKE CAR SEAT APART FOR CHILD TO GET OUT.I COULD SAVE TIME BY CUTTING STRAP. *TR
CHILD SEAT:HARNESS:STRAP/WEBBING
Mar 17, 2014
Incident date: Mar 17, 2014
EVENFLO/CHASE CAR SEAT HARNESS BUTTON WONT WORK HAD TO TAKE CAR SEAT APART FOR CHILD TO GET OUT.I COULD SAVE TIME BY CUTTING STRAP. *TR
CHILD SEAT:HARNESS/CROTCH BUCKLE
Mar 13, 2014
Incident date: Feb 27, 2014
WE HAVE THE EVENFLO CHASE BOOSTER CARSEAT, MANUFACTURED 7/6/2012. THE BUCKLE LOCKED AND WOULD NOT RELEASE WHEN THE RED BUTTON WAS PRESSED! CHILD WAS STUCK FOR AN EXTENDED TIME. *TR
CHILD SEAT:HARNESS/CROTCH BUCKLE
Mar 12, 2014
Incident date: Nov 15, 2013
THE CONTACT OWNS A EVENFLOW CHILD SAFETY SEAT MODEL NUMBER 30611117, MODEL NAME CHASE AND MANUFACTURED ON APRIL 16, 2013. THE CONTACT STATED THE LOCKING MECHANISM WHICH IS POSITION BETWEEN THE CHILD'S LEGS, BECAME VERY DIFFICULT TO UNLOCK ON MULTIPLE OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED IN R... Read more
CHILD SEAT:HARNESS/CROTCH BUCKLE
Mar 8, 2014
Incident date: Dec 15, 2013
THE RED BUTTON ON THE BUCKLE WAS DIFFICULT TO UNBUCKLE AT TIMES. IT GOT TO THE POINT THAT I NEEDED TO STRUGGLE FOR 10 MINUTES TO UNLATCH THE BUCKLE TO REMOVE MY GRANDSON FROM CARSEAT. I CLEANED THE BUCKLE AND ACTUALLY SPRAYED A LITTLE WD-40 INSIDE TO MAKE IT FUNCTION ADEQUATELY. SINCE THEN, I NOTED ... Read more
CHILD SEAT:HARNESS/CROTCH BUCKLE
Feb 15, 2014
Incident date: Jan 5, 2014
THE CAR SEAT WOULD NOT UNLATCH. THIS HAS HAPPENED ON 5 OCCURRENCES. THE LAST OCCURRENCE RESULTED IN NEEDING AN ADDITIONAL PERSON TO HELP GET OUR 2 YR OLD CHILD OUT AND TOOK OVER 30 MINUTES. TRIED TO OIL / LUBRICATE AND FINALLY IT UNLATCHED. WE STILL HAVE THE CAR SEAT AND IT'S PARTS, BUT HAVE DI... Read more
CHILD SEAT:HARNESS/CROTCH BUCKLE
Feb 14, 2014
Incident date: Aug 10, 2013
TL* THE CONTACT OWNS AN EVENFLO CHASE DLX CHILD RESTRAINT SEAT, MODEL NUMBER: 32911253 AND MANUFACTURED FEBRUARY 21, 2012 (N/A). THE CONTACT STATED THAT THE HARNESS BUCKLE WAS DIFFICULT TO UNLATCH. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CHILD SEAT WAS NOT REPLACED.
CHILD SEAT:HARNESS/CROTCH BUCKLE
Feb 13, 2014
Incident date: Feb 13, 2014
I'VE HAD ISSUES WITH MY SONS CARSEAT FOR A WHILE NOW WITH THE BUCKLE THAT GOES BETWEEN HIS LEGS BEING HARD TO UNLATCH. IT'S JUST BEEN GETTING MORE DIFFICULT TO UNLATCH AS TIME GOES ON. THE RED BUTTON IS VERY HARD TO PUSH. BRAND: EVENFLO NAME: CHASE MODEL # 30611352 MADE IN 2013/01/18 EXPIRES O... Read more
CHILD SEAT:HARNESS/CROTCH BUCKLE
Feb 12, 2014
Incident date: Jan 1, 2014
THERE HAS BEEN SEVERAL OCCASIONS WHERE THE 5 POINT HARNESS BUCKLE ON MY TODDLERS CAR SEAT WILL NOT UNLATCH. I HAVE HAD TO UNBUCKLE THE CAR SEAT OUT OF MY VEHICLE WITH MY 40 POUND TODDLER IN IT, TAKE IT INSIDE MY HOUSE, AND SPEND MINUTES TRYING TO TAKE HIM OUT. IF I HAD NOT PAID ALL THAT MONEY TO BUY... Read more
CHILD SEAT:HARNESS:STRAP/WEBBING
Feb 12, 2014
Incident date: Feb 9, 2014
YOUR EVENFLO CHASE LX HARNESSED BOOSTERS NEED TO BE LOOKED INTO... THE BELT/LATCH GETS STUCK I ALMOST HAD TO CUT MY SON OUT OF THE CAR SEAT BECAUSE THE LATCH WOULD NOT RELEASE.. GRACO HAS SEMI ADDRESSED THEIR ISSUE AND YOU NEED TO AS WELL... I BOUGHT IT IN 2013 ... MODEL #30611352 MADE 03/02/2013 E... Read more
CHILD SEAT:HARNESS/CROTCH BUCKLE
Feb 12, 2014
Incident date: Feb 9, 2014
YOUR EVENFLO CHASE LX HARNESSED BOOSTERS NEED TO BE LOOKED INTO... THE BELT/LATCH GETS STUCK I ALMOST HAD TO CUT MY SON OUT OF THE CAR SEAT BECAUSE THE LATCH WOULD NOT RELEASE.. GRACO HAS SEMI ADDRESSED THEIR ISSUE AND YOU NEED TO AS WELL... I BOUGHT IT IN 2013 ... MODEL #30611352 MADE 03/02/2013 E... Read more
CHILD SEAT:HARNESS/CROTCH BUCKLE
Feb 11, 2014
Incident date: Feb 11, 2014
THE RED RELEASE BUTTON GETS STUCK AND IS ALMOST IMPOSSIBLE TO GET IT TO RELEASE TRAPPING THE CHILD IN THE SEAT. I HAVE HAD TO TRY OVER 30 TIMES IN ONE SITTING WITH BOTH THUMBS AT THE SAME TIME TO GET IT TO RELEASE. I ALWAYS BREAK BOTH MY THUMB NAILS. TODAY WAS THE 15TH TIME IT HAS HAPPENED AND I WAS... Read more
CHILD SEAT:HARNESS:STRAP/WEBBING
Dec 28, 2013
Incident date: Dec 26, 2013
ONE OF THE PRONGS ON THE CHEST HARNESS HAS POPPED OFF. CAR SEAT HAS NEVER BEEN IN AN ACCIDENT. I AM ASSUMING THIS IS FROM REGULAR/DAILY USE. I WENT TO TOYS 'R' US, BABIES 'R' US & TARGET - NO REPLACEMENT PART WAS AVAILABLE. WILL HAVE TO PURCHASE A NEW CAR SEAT?? *TR
Showing 50 of 79 complaints.
NHTSA Safety Investigations — EVENFLO CHASE
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE14003
Opened: Jan 31, 2014 — Closed: Jul 9, 2014
Car Seat Harness Buckle
On April 2, 2014 Evenflo notified the the agency that it would conduct a safety recall of 1,368,649 convertible and harness booster car seats manufactured with AmSafe QT and QT3 harness buckles.Evenflo specifically excluded from that recall the Embrace Rear Facing Infant car seats with AmSafe buckle... Read more
EVENFLO CHASE — All Years Overview
Complete safety history for the EVENFLO CHASE across all model years.
2
Total Recalls
79
Total Complaints
1
Investigations
0
Reported Crashes
1
Reported Fires
0
Reported Deaths