2021 ENTEGRA ODYSSEY
3 recalls — 8 complaints — 8 TSBs
24V245000 Apr 2, 2024
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.
Consequence
A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Remedy
Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
22V290000 May 3, 2022
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2021-2022 Jayco Greyhawk, Greyhawk Prestige, Redhawk, Entegra Esteem, and Odyssey recreational vehicles. An inadequate connection between the power steering pressure line and the brake Hydroboost unit may result in a sudden loss of power steering fluid.
Consequence
A sudden loss of power steering fluid can result in a loss of power steering and power brake assist, increasing the risk of a crash.
Remedy
Dealers will inspect the connection between the power steering lines and the Hydroboost unit, and replace the power steering lines, as necessary, free of charge. Owner notification letters were mailed June 15, 2022. Owners may contact Jayco customer service at Jayco customer service at 1-800-283-8... Read more
20V780000 Dec 15, 2020
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Greyhawk, Greyhawk Pestige, Redhawk, Redhawk SE, Odyssey, and Esteem motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.
Consequence
Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Remedy
Jayco will notify owners, and dealers will install a new support bracket, free of charge. The recall began February 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903528.
Complaint Statistics
8 total complaints
2 fires
Top Reported Components
| Component | Complaints |
|---|---|
| AIR BAGS | 2 |
| STEERING | 1 |
| SUSPENSION | 1 |
| ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS | 1 |
| INTERIOR LIGHTING | 1 |
| ELECTRICAL SYSTEM | 1 |
| ENGINE | 1 |
ELECTRICAL SYSTEM
Aug 19, 2024
Incident date: Mar 1, 2024
I was driving home and got an error message that the coolant temperature was too high, even though the gauge showed it to be right in the middle at the normal level. The car then locked up and I was unable to turn the steering wheel for a terrifying few seconds. The car then restarted itself and I w... Read more
ENGINE
Aug 19, 2024
Incident date: Mar 1, 2024
I was driving home and got an error message that the coolant temperature was too high, even though the gauge showed it to be right in the middle at the normal level. The car then locked up and I was unable to turn the steering wheel for a terrifying few seconds. The car then restarted itself and I w... Read more
AIR BAGS
Jan 9, 2023
Incident date: Jul 7, 2022
The front passenger seat occupant warning light was flashing. I took the vehicle to the Nissan dealership was charged $185 dollars and was told the front seat occupancy-classification sensor (OCS), needed to be replaced and it would cost me 0ver $5,900 dollars. The vehicle only has 22K miles.
AIR BAGS
Jan 9, 2023
Incident date: Jul 7, 2022
Driving down a steep icy hill all warning lights illuminated and power steering completely failed. This is the second time for this specific failure. The vehicle is extremely hard to control without power steering and could have easily caused an acident. The vehicle was repaired at a local dealers... Read more
ELECTRICAL SYSTEM:INTERIOR LAMPS/BULBS
Nov 9, 2021
Incident date: Nov 4, 2021
Exterior storage bin lights are so hot they burnt items in the storage bin. This would have cause a major fire if we didn’t catch it in time.
Fire
INTERIOR LIGHTING
Nov 9, 2021
Incident date: Nov 4, 2021
Exterior storage bin lights are so hot they burnt items in the storage bin. This would have cause a major fire if we didn’t catch it in time.
Fire
STEERING
May 3, 2021
Incident date: May 2, 2021
THE RV REQUIRES CONSTANT STEERING CORRECTION WHILE DRIVING ON THE FREEWAY. IT IS GREATLY AFFECTED BY WIND AND BEING PASSED BY OTHER VEHICLES. THE CONSTANT NEED FOR CORRECTION PRECLUDES THE ABILITY TO TOW TRAILERS
SUSPENSION
May 3, 2021
Incident date: May 2, 2021
THE RV REQUIRES CONSTANT STEERING CORRECTION WHILE DRIVING ON THE FREEWAY. IT IS GREATLY AFFECTED BY WIND AND BEING PASSED BY OTHER VEHICLES. THE CONSTANT NEED FOR CORRECTION PRECLUDES THE ABILITY TO TOW TRAILERS
Technical Service Bulletins — 2021 ENTEGRA ODYSSEY
8 manufacturer communications from 5 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 2 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 2 |
| 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 1 |
| 980000 UNKNOWN OR OTHER | 1 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 1 |
| 070000 FUEL SYSTEM, GASOLINE | 1 |
SRP 22-083
Feb 23, 2023
070000 FUEL SYSTEM, GASOLINE
Standard Repair Procedure: 4K & 5.5K Generator Overheating a?? Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.
SRP 22-083
Feb 23, 2023
350000 EQUIPMENT
Standard Repair Procedure: 4K & 5.5K Generator Overheating a?? Fuel Hose Protection. Gas generators overheating while traveling. Adding a heatshield sleeve to the fuel line running from the rear axle to the generator fuel line connection.
INC 22-066
May 17, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Process for cleaning soiled carpet. CARPET CLEANING RECOMMENDATIONS
INC 22-067
May 17, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
SRP 22-044
Mar 18, 2022
350000 EQUIPMENT
Standard Repair Instructions - Schwintek Slide-Out System Binding. Instructions on how to repair slide out system.
SRP 22-044
Mar 18, 2022
356000 EQUIPMENT ADAPTIVE/MOBILITY
Standard Repair Instructions - Schwintek Slide-Out System Binding. Instructions on how to repair slide out system.
21-015
Sep 10, 2021
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Install water heater guard when refrigerator exhaust vent is installed above the water heater.
21-015
Sep 10, 2021
980000 UNKNOWN OR OTHER
Install water heater guard when refrigerator exhaust vent is installed above the water heater.
ENTEGRA ODYSSEY — All Years Overview
Complete safety history for the ENTEGRA ODYSSEY across all model years (2019–2023).
13
Total Recalls
9
Total Complaints
0
Investigations
0
Reported Crashes
3
Reported Fires
0
Reported Deaths