2023 ENTEGRA LAUNCH
4 recalls — 4 complaints — 12 TSBs
25V072000 Feb 7, 2025
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2021-2025 Entegra Coach Launch, 2022 Launch LE, 2021-2025 Jayco Terrain, and 2022 Terrain LE recreational vehicles. The grey water tank support brackets may contact and damage the fuel tank, causing a leak.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will replace the support brackets, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903619.
24V310000 May 1, 2024
ELECTRICAL SYSTEM:WIRING
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Terrain, and Entegra Launch motorhomes. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.
Consequence
A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.
Remedy
Mercedes dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed May 14, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
24V160000 Feb 29, 2024
ELECTRICAL SYSTEM
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2021-2024 Jayco Solstice LI, Swift, Terrain, Terrain LE, Entegra Coach Ethos LI, Expanse LI, Launch LE motorhomes. The battery relay contactors may become stuck in the closed position.
Consequence
Relays that are stuck in the closed position increase the risk of a fire during battery charging.
Remedy
Dealers will update the battery software, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903603.
23V081000 Feb 16, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence
Vehicle rollaway increases the risk of a crash.
Remedy
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number... Read more
Complaint Statistics
4 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 1 |
| UNKNOWN OR OTHER | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| ENGINE | 1 |
FUEL/PROPULSION SYSTEM
Jan 23, 2026
Incident date: Jan 23, 2026
This is being submitted again with supporting emails with the dealer. This is a entegra launch (owned by jayco) This complaint concerns failure to provide a remedy for multiple active NHTSA safety recalls, resulting in a vehicle that has been determined unsafe and inoperable. The vehicle is subject... Read more
ENGINE
Jan 23, 2026
Incident date: Jan 23, 2026
I made a 6-mile trip from my garage and back (12 miles total). The next day, my neighbor asked me to come outside to inspect my driveway where I found a trailing stream of oil. The oil leak was substantial enough to visibly observe an unbroken ribbon of oil spanning the entire length of the asphalt ... Read more
ELECTRICAL SYSTEM
Jan 22, 2026
Incident date: Jan 22, 2026
This complaint concerns failure to provide a remedy for multiple active NHTSA safety recalls, resulting in a vehicle that has been determined unsafe and inoperable. The vehicle is subject to NHTSA Safety Recall 24V-160 involving the house battery relay / contactor. During a January 7, 2026 call bet... Read more
UNKNOWN OR OTHER
Jan 22, 2026
Incident date: Jan 22, 2026
I have been dealing with a sweet/Christmas-like smell in my car occasionally for the last several months. This is a health & safety concern for me involving ethylene glycol fumes in the cabin. These fumes could be linked to why I have experienced increased sinus headaches over the past several month... Read more
Technical Service Bulletins — 2023 ENTEGRA LAUNCH
12 manufacturer communications from 10 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 6 |
| 162300 STRUCTURE:BODY:DOOR | 2 |
| 138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 1 |
| 350000 EQUIPMENT | 1 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
| 353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT | 1 |
SRP 23-126
Dec 14, 2023
110000 ELECTRICAL SYSTEM
Standard Repair Instruction (SRP) Instructions on how to relocate 48V Renogy Lithium Battery system Samkoon Screen display so that it is easily visible.
SRP 23-126
Dec 14, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Standard Repair Instruction (SRP) Instructions on how to relocate 48V Renogy Lithium Battery system Samkoon Screen display so that it is easily visible.
TSB 23-120
Nov 8, 2023
110000 ELECTRICAL SYSTEM
Technical Service Bulletin (TSB) Instructions on how to update the Renogy Inverter Settings.
SRP 23-118
Nov 7, 2023
110000 ELECTRICAL SYSTEM
Standard Repair Procedure (SRP) Renogy 48V Lithium Batteries have cell imbalance caused by over-discharging the battery. Instructions on how to Reset Cell Imbalance on Renogy 48V Lithium system.
INC 23-119
Oct 31, 2023
110000 ELECTRICAL SYSTEM
Informational Communication (INC) How to properly store the lithium battery system.
SRP 23-115
Sep 22, 2023
162300 STRUCTURE:BODY:DOOR
Standard Repair Procedure (SRP) - Mercedes Sprinter mid-door upper and lower guide pins not aligned causing excessive noise.
TSB 23-101
Jul 28, 2023
110000 ELECTRICAL SYSTEM
TSB (Technical Service Bulletin) FRONT SPOTLIGHT ELECTRICAL REPAIR INSTRUCTIONS. Spotlight is pulling higher amps than acceptable.
SRP 23-099
Apr 6, 2023
162300 STRUCTURE:BODY:DOOR
Standard repair procedure Sprinter Mid-Door Slider ABS Panel Removal Instructions.
SRP 23-084
Feb 20, 2023
350000 EQUIPMENT
Incorrect routing of air compressor hose. Standard repair instructions for correct routing of the air compressor hose.
INC 23-085
Feb 20, 2023
110000 ELECTRICAL SYSTEM
Informational communication on how to properly shut down the lithium battery system.
INC 23-085
Feb 20, 2023
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Informational communication on how to properly shut down the lithium battery system.
TSB 22-075
Sep 23, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Technical Service Bulletin (TSB) regarding Air Conditioner Electrical Connections. Wago Type connectors were installed instead of Blue wing-nut wire connectors. Instructions on how to Replace WAGO connectors with Blue Wing-Nut wire connecto
ENTEGRA LAUNCH — All Years Overview
Complete safety history for the ENTEGRA LAUNCH across all model years (2019–2025).
19
Total Recalls
6
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths