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2023 ENTEGRA LAUNCH

4 recalls, 4 complaints - 12 TSBs

25V072000 Feb 7, 2025
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2021-2025 Entegra Coach Launch, 2022 Launch LE, 2021-2025 Jayco Terrain, and 2022 Terrain LE recreational vehicles. The grey water tank support brackets may contact and damage the fuel tank, causing a leak.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will replace the support brackets, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903619.
1,106 vehicles affected
Manufacturer: Jayco, Inc.
24V310000 May 1, 2024
ELECTRICAL SYSTEM:WIRING
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Terrain, and Entegra Launch motorhomes. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.
Consequence
A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.
Remedy
Mercedes dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters were mailed May 14, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
6 vehicles affected
Manufacturer: Jayco, Inc.
24V160000 Feb 29, 2024
ELECTRICAL SYSTEM
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2021-2024 Jayco Solstice LI, Swift, Terrain, Terrain LE, Entegra Coach Ethos LI, Expanse LI, Launch LE motorhomes. The battery relay contactors may become stuck in the closed position.
Consequence
Relays that are stuck in the closed position increase the risk of a fire during battery charging.
Remedy
Dealers will update the battery software, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903603.
1,342 vehicles affected
Manufacturer: Jayco, Inc.
23V081000 Feb 16, 2023
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.
Consequence
Vehicle rollaway increases the risk of a crash.
Remedy
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number... Read more
2,845 vehicles affected
Manufacturer: Jayco, Inc.

Complaint Statistics

4 total complaints 1 crashes 1 injuries

Top Reported Components

ComponentComplaints
AIR BAGS2
SEAT BELTS1
SERVICE BRAKES1
AIR BAGS Jan 23, 2026
Incident date: Jan 23, 2026
Another driver failed to yield to traffic and drove right into the side door, gas tank and rear wheel at about 35 mph. Not a single airbag was deployed within my 2021 Chrysler Pacifica. I did sustain injury
Crash 1 injured
SERVICE BRAKES Jan 23, 2026
Incident date: Jan 23, 2026
While driving, the electronic parking brake (EPB) system malfunctioned. The vehicle was stopped in DRIVE with Auto Hold active. When the driver door was opened briefly, the vehicle attempted to transition from Auto Hold to applying the electronic parking brake as a safety function. At that moment, t... Read more
AIR BAGS Jan 22, 2026
Incident date: Jan 22, 2026
UNKNOWN
SEAT BELTS Jan 22, 2026
Incident date: Jan 22, 2026
UNKNOWN

Technical Service Bulletins, 2023 ENTEGRA LAUNCH

12 manufacturer communications from 10 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
110000 ELECTRICAL SYSTEM6
162300 STRUCTURE:BODY:DOOR2
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM1
350000 EQUIPMENT1
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY1
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT1
SRP 23-126 Dec 14, 2023
110000 ELECTRICAL SYSTEM
Standard Repair Instruction (SRP) Instructions on how to relocate 48V Renogy Lithium Battery system Samkoon Screen display so that it is easily visible.
SRP 23-126 Dec 14, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Standard Repair Instruction (SRP) Instructions on how to relocate 48V Renogy Lithium Battery system Samkoon Screen display so that it is easily visible.
TSB 23-120 Nov 8, 2023
110000 ELECTRICAL SYSTEM
Technical Service Bulletin (TSB) Instructions on how to update the Renogy Inverter Settings.
SRP 23-118 Nov 7, 2023
110000 ELECTRICAL SYSTEM
Standard Repair Procedure (SRP) Renogy 48V Lithium Batteries have cell imbalance caused by over-discharging the battery. Instructions on how to Reset Cell Imbalance on Renogy 48V Lithium system.
INC 23-119 Oct 31, 2023
110000 ELECTRICAL SYSTEM
Informational Communication (INC) How to properly store the lithium battery system.
SRP 23-115 Sep 22, 2023
162300 STRUCTURE:BODY:DOOR
Standard Repair Procedure (SRP) - Mercedes Sprinter mid-door upper and lower guide pins not aligned causing excessive noise.
TSB 23-101 Jul 28, 2023
110000 ELECTRICAL SYSTEM
TSB (Technical Service Bulletin) FRONT SPOTLIGHT ELECTRICAL REPAIR INSTRUCTIONS. Spotlight is pulling higher amps than acceptable.
SRP 23-099 Apr 6, 2023
162300 STRUCTURE:BODY:DOOR
Standard repair procedure Sprinter Mid-Door Slider ABS Panel Removal Instructions.
SRP 23-084 Feb 20, 2023
350000 EQUIPMENT
Incorrect routing of air compressor hose. Standard repair instructions for correct routing of the air compressor hose.
INC 23-085 Feb 20, 2023
110000 ELECTRICAL SYSTEM
Informational communication on how to properly shut down the lithium battery system.
INC 23-085 Feb 20, 2023
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Informational communication on how to properly shut down the lithium battery system.
TSB 22-075 Sep 23, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Technical Service Bulletin (TSB) regarding Air Conditioner Electrical Connections. Wago Type connectors were installed instead of Blue wing-nut wire connectors. Instructions on how to Replace WAGO connectors with Blue Wing-Nut wire connecto

ENTEGRA LAUNCH - All Years Overview

Complete safety history for the ENTEGRA LAUNCH across all model years (2019, 2025).

19 Total Recalls
7 Total Complaints
0 Investigations
1 Reported Crashes
0 Reported Fires
0 Reported Deaths

ENTEGRA LAUNCH - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2025 2 1 View
2024 3 0 View
2023 (current) 4 4
2022 3 2 View
2021 4 0 View
2020 2 0 View
2019 1 0 View

Other ENTEGRA Models

Model Recalls Complaints
42 RB 0 0 View
45 RB 0 0 View
ACCOLADE 0 0 View
ACCOLADE XL 0 0 View
ALANTE 0 0 View
ANTHEM 0 0 View
ARC 0 0 View
ASPIRE 0 0 View