2023 ENTEGRA EXPANSE
6 recalls — 1 complaints — 3 TSBs
24V218000 Mar 21, 2024
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Ethos, Expanse, Jayco Solstice, and Swift vehicle. The liquid level remote fill gauge on the propane tank may leak when in the "Open" position.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will inspect and replace the bleed valve as necessary, free of charge. Owner notification letters were mailed April 25, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903604.
24V212000 Mar 19, 2024
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Solstice, Solstice LI, Entegra Coach Expanse, and Expanse LI motorhomes built on Ford chassis. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Consequence
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Ford or Lincoln dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 23V-598.
24V055000 Jan 31, 2024
EQUIPMENT
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2023 Entegra Expanse, Expanse LI, Jayco Solstice, and Solstice LI motorhomes. The retractable awning may extend unintentionally during transit.
Consequence
An awning extending unintentionally during transit may become a distraction or road hazard, increasing the risk of a crash.
Remedy
Dealers will install a wedge to support the internal components in the gearbox and replace the motor as necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903601.
23V325000 May 4, 2023
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2021-2024 Ethos, Expanse, Solstice, and Swift Class B recreational vehicles, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may have inadequ... Read more
Consequence
A gas leak in the presence of an ignition source may increase the risk of fire.
Remedy
Dealers will inspect, and replace the fuel hose and clamp, as necessary, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
23V102000 Feb 20, 2023
EQUIPMENT:OTHER:LABELS
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk... Read more
Consequence
Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
Remedy
Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.
22V922000 Dec 13, 2022
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Defect Description
Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Solstice and Entegra Expanse recreational vehicles. The heating, ventilation, and air-conditioning (HVAC) system's controls, including those for defog and defrost, may become inoperative.
Consequence
Loss of the ability to control the defrost or defog function decreases the driver's visibility under certain driving conditions, increasing the risk of a crash.
Remedy
Dealers will update the remote climate control module software, free of charge. Owner notification letters were mailed on December 21, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Complaint Statistics
1 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| TRAILER HITCHES | 1 |
TRAILER HITCHES
Apr 19, 2023
Incident date: Apr 17, 2023
The contact owns a 2022 Kia Sorento. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was unavailable. The contact stated that he contacted the dealer who stated that the part to do the recall repair was not yet availab... Read more
Technical Service Bulletins — 2023 ENTEGRA EXPANSE
3 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 2 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 1 |
INC 23-119
Oct 31, 2023
110000 ELECTRICAL SYSTEM
Informational Communication (INC) How to properly store the lithium battery system.
INC 23-085
Feb 20, 2023
110000 ELECTRICAL SYSTEM
Informational communication on how to properly shut down the lithium battery system.
INC 23-085
Feb 20, 2023
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Informational communication on how to properly shut down the lithium battery system.
ENTEGRA EXPANSE — All Years Overview
Complete safety history for the ENTEGRA EXPANSE across all model years (2021–2024).
13
Total Recalls
1
Total Complaints
0
Investigations
0
Reported Crashes
0
Reported Fires
0
Reported Deaths