2017 ENTEGRA ANTHEM
4 recalls — 1 complaints — 54 TSBs
17V695000 Nov 3, 2017
EXTERIOR LIGHTING
Defect Description
Entegra Coach (Entegra) is recalling certain 2016-2018 Aspire, Anthem, Cornerstone, and Insignia motorhomes. The vehicles have lights that do not include reflectors and the vehicle does not have separate reflectors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehi... Read more
Consequence
Without the required reflectors, the motorhome may be less visible to other drivers, increasing the risk of a crash.
Remedy
Entegra will notify owners, and dealers will install compliant reflectors, free of charge. The recall began on January 2, 2018. Owners may contact Entegra customer service at 1-800-945-4787. Entegra's number for this recall is 9903363.
17V187000 Mar 17, 2017
SUSPENSION:FRONT:CONTROL ARM
Defect Description
Entegra Coach (Entegra) is recalling certain 2012-2013 and 2015-2018 Anthem; 2013 and 2017-2018 Aspire; and 2012-2018 Cornerstone motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of ste... Read more
Consequence
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Remedy
Entegra will notify owners, and Spartan service centers will remove, clean, apply thread locker, and reinstall the properly torqued ball joint, free of charge. The recall began on April 25, 2017. Owners may contact call Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-80... Read more
16V827000 Nov 15, 2016
ELECTRICAL SYSTEM:WIRING
Defect Description
Entegra Coach (Entegra) is recalling certain model year 2017 Aspire, Anthem, Cornerstone, and Insignia motorhomes manufactured April 15, 2016, to October 25, 2016 and built on Spartan Motors chassis. The throttle circuit wires on the affected vehicles may not have been be twisted to cancel out elec... Read more
Consequence
Unintended deceleration or acceleration can increase the risk of a crash.
Remedy
Entegra has notified owners, and Spartan service centers will install an overlay harness with twisted wires, free of charge. The recall began on November 29, 2016. Owners may contact Spartan customer service at 1-800-543-4277 or Entegra customer service at 1-800-945-4787.
16V761000 Oct 20, 2016
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Defect Description
Entegra Coach (Entegra) is recalling certain model year 2016-2017 Cornerstone and Anthem motorhomes manufactured April 7, 2015, to August 18, 2016. The affected vehicles are equipped with a Tempurpedic Sealy Mattress that may burn quickly when on fire. As such, these vehicles fail to comply with t... Read more
Consequence
If the mattress burns quickly, a vehicle occupant may not have enough time to exit the vehicle in the event of a fire, increasing the risk of injury.
Remedy
Entegra will notify owners, and dealers will replace the Tempurpedic Sealy Mattress with a Sleep Number Mattress, free of charge. The recall began on November 3, 2016. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903329.
Complaint Statistics
1 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| EXTERIOR LIGHTING | 1 |
EXTERIOR LIGHTING
Jun 24, 2017
Incident date: Jan 8, 2017
NOTE: THIS DEFECT APPLIES TO ALL 2017 AND 2017 ENTEGRA ANTHEM MOTORHOMES. THIS VEHICLE IS MISSING ALL REQUIRED REFLECTORS. THERE ARE NO REAR REFLEX REFLECTORS, NO REAR SIDE REFLEX REFLECTORS, INTERMEDIATE SIDE REFLEX REFLECTORS, OR FRONT SIDE REFLEX REFLECTORS. ADDITIONALLY, THE INTERMEDIATE SI... Read more
Technical Service Bulletins — 2017 ENTEGRA ANTHEM
54 manufacturer communications from 36 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 12 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 8 |
| 100000 POWER TRAIN | 5 |
| 110000 ELECTRICAL SYSTEM | 5 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 5 |
| 060000 ENGINE AND ENGINE COOLING | 3 |
| 160000 STRUCTURE | 3 |
| 353000 EQUIPMENT:ELECTRICAL | 2 |
SB 24-005
Mar 21, 2024
100000 POWER TRAIN
Customer communication about a pending battery firmware update. Its purpose is to alert customers outside our "over the air" coverage area, that we may need to contact them for the firmware update to complete.
SB 24-005
Mar 21, 2024
110000 ELECTRICAL SYSTEM
Customer communication about a pending battery firmware update. Its purpose is to alert customers outside our "over the air" coverage area, that we may need to contact them for the firmware update to complete.
SRP 24-006
Mar 6, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Standard Repair Procedure (SRP) - Instructions on how to secure shower surround.
SB 24-004
Mar 3, 2024
100000 POWER TRAIN
Update to motor replacement customers regarding the technician visit and expectations.
SB 24-002
Feb 29, 2024
100000 POWER TRAIN
Motor replacement bulletin for a small number of customers with a possible motor defect. This bulletin explains the defect and remedy. All of the units in question have been repaired.
SB 24-003
Feb 29, 2024
100000 POWER TRAIN
Battery best practices document. This information has been added to our general owner's manual as well. Indicates the best practice for charging a new EV battery, specific to the Ryvid Anthem.
SRP 24-004
Feb 20, 2024
350000 EQUIPMENT
Standard Repair Procedure (SRP) If Vanity, Kitchen, and Dinette slide outs need to be loosened for alignment. Instructions on how to adjust slide system. Craig Welding System.
SRP 24-004
Feb 20, 2024
980000 UNKNOWN OR OTHER
Standard Repair Procedure (SRP) If Vanity, Kitchen, and Dinette slide outs need to be loosened for alignment. Instructions on how to adjust slide system. Craig Welding System.
SB 24-001
Jan 5, 2024
100000 POWER TRAIN
Battery reset instructions. Providing the customer with instructions should the Anthem fail to power on after being charged. This process requires no tools and takes less than 5 minutes.
SB 24-001
Jan 5, 2024
110000 ELECTRICAL SYSTEM
Battery reset instructions. Providing the customer with instructions should the Anthem fail to power on after being charged. This process requires no tools and takes less than 5 minutes.
INC 23-110
Jun 1, 2023
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
INC (Informational Communication) Regarding Pairing and programming key fobs.
SRP 23-107
May 5, 2023
130000 VISIBILITY
Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
SRP 23-107
May 5, 2023
130000 VISIBILITY/WIPER (PWS)
Standard Repair Procedure (SRP) Wiper Arm Replacement Instructions.
SRP 22-082
Nov 3, 2022
350000 EQUIPMENT
Standard repair procedure: Shower enclosure and shower door installation instructions.
SRP 22-074
Sep 7, 2022
160000 STRUCTURE
Standard repair procedure (SRP) - Filon roof damage repair instructions.
SRP 22-063
May 19, 2022
350000 EQUIPMENT
INSTRUCTIONS FOR PROGRAMMING AND REPLACING DRY CONTACT MODULE FOR AWNING.
SRP 22-063
May 19, 2022
160000 STRUCTURE
INSTRUCTIONS FOR PROGRAMMING AND REPLACING DRY CONTACT MODULE FOR AWNING.
INC 22-066
May 17, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Process for cleaning soiled carpet. CARPET CLEANING RECOMMENDATIONS
INC 22-067
May 17, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
SRP 22-053
Mar 30, 2022
353000 EQUIPMENT:ELECTRICAL
False warning on dash for the Jayco/Entegra Coach Harness into Spartan Chassis Harness. Instruction for diode installation for park brake ground wire.
INC 22-054
Mar 30, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
(INC) Informational communication on when To Sanitize The Fresh Water System.
INC 21-040
Oct 5, 2021
110000 ELECTRICAL SYSTEM
RVC BRIDGE; INVERTER LOCATIONS
INC 20-023
Sep 25, 2020
350000 EQUIPMENT
Informational Communication - how to program keyless entry access code & keypad button function for the Trimark keyless entry system.
20-020 INC
Jul 22, 2020
353000 EQUIPMENT:ELECTRICAL
Informational Communication Notice (INC) Instructions how to reset a GFCI
INC 20-021
Jul 22, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Informational Communication Notice (INC) How to reset Firefly communication system for HVAC
INC 20-022
Jul 22, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Informational Communication - Precaution regarding protection of the coated Screws used in the Thetford macerator pump assembly
20-016 INC
Jun 18, 2020
350000 EQUIPMENT
Steps to find and correct air noise from or around the PTL entrance doors on motorhomes.
20-016 INC
Jun 18, 2020
160000 STRUCTURE
Steps to find and correct air noise from or around the PTL entrance doors on motorhomes.
INC 20-011
Mar 26, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Information Communication: Whole house and refrigerator fresh Water Filter and cartridges - replacement information.
INC 20-011
Mar 26, 2020
350000 EQUIPMENT
Information Communication: Whole house and refrigerator fresh Water Filter and cartridges - replacement information.
SRP 20-006
Mar 23, 2020
110000 ELECTRICAL SYSTEM
Standard Repair Procedure - Electric Cargo Door Lock Actuator jams and prevents the door from opening.
SRP 20-006
Mar 23, 2020
171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Standard Repair Procedure - Electric Cargo Door Lock Actuator jams and prevents the door from opening.
INC 20-010
Mar 20, 2020
110000 ELECTRICAL SYSTEM
Informational Communication - How to locate the date code on the power hose and shore cord reel.
INC 20-010
Mar 20, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Informational Communication - How to locate the date code on the power hose and shore cord reel.
INC 20-008
Mar 13, 2020
350000 EQUIPMENT
Informational Communication - How to address: "NO VIDEO DETECTED" when noted on camera monitor screen. Camera, cable, or HDCMM port failed Hard reset on HDCMM
19-025
Aug 20, 2019
170000 LATCHES/LOCKS/LINKAGES
Baggage doors may leaking due to incorrect O-ring installed in handle
19-018
Apr 1, 2019
270000 LANE DEPARTURE
Instructions revised for TSB 19-018 already posted - Sealing of Blind Spot Monitor
19-018
Apr 1, 2019
273000 LANE DEPARTURE: BLIND SPOT DETECTION
Instructions revised for TSB 19-018 already posted - Sealing of Blind Spot Monitor
16-043
Feb 1, 2017
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Exhaust tip, may be positioned to allow heat damaged to the mud flap. A product upgrade ( new flattened style exhaust tip ) is available and mud flap will be replaced at no charge when exhibiting heat damage.
16-037
Nov 1, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
Install add on harness to filter out the transient voltage spike from wipers to protect the blind spot system sensors down both sides of the coach - system was resetting with each pass of the wiper.
16-032
Nov 1, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
Engine door actuator harness plugs may have incorrect pin styles ( female instead of male) - Acutator would not perform properly. Installation of new adapter harness when incorrect is found.
16-030Ins
Sep 1, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
Installation of a cover for each vanity slide out motor to prevent water penetration.
16-030Ins
Sep 1, 2016
350000 EQUIPMENT
Installation of a cover for each vanity slide out motor to prevent water penetration.
16-030Ins
Sep 1, 2016
060000 ENGINE AND ENGINE COOLING
Installation of a cover for each vanity slide out motor to prevent water penetration.
16-030Ord
Sep 1, 2016
060000 ENGINE (PWS)
Cover for vanity slide out motors.
16-030Ord
Sep 1, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
Cover for vanity slide out motors.
16-030Ord
Sep 1, 2016
350000 EQUIPMENT
Cover for vanity slide out motors.
16-030Rtl
Sep 1, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
Installation of a cover for each vanity slide out motor to prevent water penetration.
16-030Rtl
Sep 1, 2016
350000 EQUIPMENT
Installation of a cover for each vanity slide out motor to prevent water penetration.
16-030Rtl
Sep 1, 2016
060000 ENGINE AND ENGINE COOLING
Installation of a cover for each vanity slide out motor to prevent water penetration.
16-030Dlr
Sep 1, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
Installation of a cover for each vanity slide out motor to prevent water penetration.
16-030Dlr
Sep 1, 2016
350000 EQUIPMENT
Installation of a cover for each vanity slide out motor to prevent water penetration.
16-030Dlr
Sep 1, 2016
060000 ENGINE AND ENGINE COOLING
Installation of a cover for each vanity slide out motor to prevent water penetration.
16-027ORD
Aug 1, 2016
350000 EQUIPMENT
TSB Order form.
ENTEGRA ANTHEM — All Years Overview
Complete safety history for the ENTEGRA ANTHEM across all model years (2008–2026).
87
Total Recalls
30
Total Complaints
0
Investigations
1
Reported Crashes
3
Reported Fires
0
Reported Deaths
ENTEGRA ANTHEM — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.