2015 E-ONE QUEST

5 recalls, 0 complaints - 7 TSBs

19V598000 Aug 14, 2019
SUSPENSION:FRONT
Defect Description
E-One Incorporated (E-One) is recalling certain 2014-2019 Cyclone II, 2013-2014 and 2016-2019 Typhoon, 2015-2017 Quest fire trucks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a ste... Read more
Consequence
A loss of hydraulic steering assist can increase the risk of a crash.
Remedy
E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began August 28, 2019. Owners may contact E-One customer service at 1-352-861-3612.
57 vehicles affected
Manufacturer: E-One Incorporated
17V739000 Nov 20, 2017
EQUIPMENT
Defect Description
E-One Incorporated (E-One) is recalling certain 2013-2017 E-One Cyclone II, Quest, Typhoon, 2016 Freightliner M2 112, 2013-2015 International 7400, 2014-2017 International 4400, Freightliner M2 106, 2016-2017 Kenworth T370, and 2015 Kenworth T800 vehicles equipped with Hale pressure relief valves in... Read more
Consequence
A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
Remedy
E-One will notify owners, and a certified dealer or technician will install a stainless steel retaining ring, free of charge. The recall began on January 11, 2018. Owners may contact E-One customer service at 1-352-861-3612.
298 vehicles affected
Manufacturer: E-One Incorporated
17V231000 Apr 5, 2017
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Defect Description
E-One Incorporated (E-One) is recalling certain 2013-2016 Typhoon and Cyclone II and 2014-2016 Quest emergency vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Consequence
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Remedy
E-One will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall began on May 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.
29 vehicles affected
Manufacturer: E-One Incorporated
16V801000 Nov 3, 2016
EQUIPMENT
Defect Description
E-One Incorporated (E-One) is recalling certain model year 2014-2016 Typhoon, Quest, and Cyclone fire trucks manufactured January 1, 2014, to October 11, 2016, and equipped with aerial ladders. Due to a design change, the filter for the aerial ladder may leak hydraulic fluid.
Consequence
A hydraulic fluid leak can cause a loss of aerial device function, increasing the risk of injury.
Remedy
E-One will notify owners, and dealers will inspect and replace the filter and head assembly, as necessary, free of charge. The recall began on November 29, 2016. Owners may contact E-One customer service at 1-800-627-5050.
196 vehicles affected
Manufacturer: E-One Incorporated
15V646000 Oct 13, 2015
AIR BAGS
Defect Description
E-One Incorporated (E-One) is recalling certain model year 2014-2015 Typhoon, Cyclone II, and Quest emergency vehicles manufactured October 28, 2014, to August 29, 2015. The affected vehicles may have left the production facility with a harness for the front air bag system disconnected.
Consequence
If the air bag harness is not connected to the air bag control system, the front air bag will not deploy in the event of a crash, increasing the risk of injury.
Remedy
E-One will notify owners, and dealers will inspect the air bag harness, connecting it as necessary, and test the system for proper operation, free of charge. All affected vehicles have been repaired. Therefore an owner notification letter will not be issued for this recall campaign. The recall is... Read more
18 vehicles affected
Manufacturer: E-One Incorporated

No complaints found for this vehicle.

Technical Service Bulletins, 2015 E-ONE QUEST

7 manufacturer communications from 5 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
980000 UNKNOWN OR OTHER2
020000 SUSPENSION1
354000 EQUIPMENT:MECHANICAL1
110000 ELECTRICAL SYSTEM1
126000 EXTERIOR LIGHTING:TURN SIGNAL1
350000 EQUIPMENT1
MIC-EONE030320 Mar 3, 2020
350000 EQUIPMENT
E-ONE, Inc. TSB report for the month of February 2020.
TSB2018-1043 Oct 17, 2018
110000 ELECTRICAL SYSTEM
During a routine truck delivery inspection a malfunction of the air flow restriction indicator light was detected. Our investigation determined that the malfunction was introduced in 2010 with the launch of the new ISSPRO gauge cluster. The
TSB2018-1043 Oct 17, 2018
126000 EXTERIOR LIGHTING:TURN SIGNAL
During a routine truck delivery inspection a malfunction of the air flow restriction indicator light was detected. Our investigation determined that the malfunction was introduced in 2010 with the launch of the new ISSPRO gauge cluster. The
2017-0962 Jul 27, 2017
020000 SUSPENSION
Reyco Granning IFS suspensions may include spacers made of incorrect material. This may cause shock mounting to become loose and rattle at the upper connection to the cradle
2017-0962 Jul 27, 2017
354000 EQUIPMENT:MECHANICAL
Reyco Granning IFS suspensions may include spacers made of incorrect material. This may cause shock mounting to become loose and rattle at the upper connection to the cradle
No comms 2022-08 Sep 1, 2022
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for August 2022 for E-One Incorporated.
No comms 2023-05 Jun 1, 2023
980000 UNKNOWN OR OTHER
There are no Manufacturer Communications in accordance with 49 CFR 579.5 to report for May 2023 for E-One Incorporated.

E-ONE QUEST - All Years Overview

Complete safety history for the E-ONE QUEST across all model years (2008, 2017).

30 Total Recalls
0 Total Complaints
0 Investigations
0 Reported Crashes
0 Reported Fires
0 Reported Deaths

E-ONE QUEST - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2017 3 0 View
2016 5 0 View
2015 (current) 5 0
2014 6 0 View
2013 4 0 View
2011 2 0 View
2010 1 0 View
2009 2 0 View
2008 2 0 View

Other E-ONE Models

Model Recalls Complaints
CYCLONE II 148 0 View
TYPHOON 112 0 View
TYPHOON N 55 0 View
CYCLONE N 45 0 View
QUEST II 43 0 View
COMMERCIAL 21 0 View
PUMPER 14 0 View
CYCLONE III 12 0 View