ELECTRICAL SYSTEM:STARTER ASSEMBLY
Defect Description
E-One Incorporated (E-One) is recalling certain 2013-2019 Typhoon and Cyclone 2, 2013-2014 Cyclone 3, 2014-2019 Quest 2 and 2017 CHSH emergency vehicles equipped with a Cummins ISL, L9, ISX12, X12, ISX15, or X15 engine. The engines do not have a diode in the starter solenoid circuit to improve the
... longevity of the lock-out relay, resulting in accumulated damage over time.Read moreConsequence
The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies, increasing the risk of an injury.
Remedy
E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began November 15, 2019. Owners may contact E-One customer service at 1-352-861-3612. Note: Vehicles previously repaired under recall 18V
... -019 also need this recall remedy.Read more1,603 vehicles affected
Manufacturer: E-One Incorporated
SUSPENSION:FRONT
Defect Description
E-One Incorporated (E-One) is recalling certain 2014-2019 Cyclone II, 2013-2014 and 2016-2019 Typhoon, 2015-2017 Quest fire trucks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a ste
... ering fluid leak and a loss of power steering assist.Read moreConsequence
A loss of hydraulic steering assist can increase the risk of a crash.
Remedy
E-One has notified owners, and dealers will install a new shock mount bolt and nut, hardened washer, and shims to keep the shocks secured, free of charge. The recall began August 28, 2019. Owners may contact E-One customer service at 1-352-861-3612.
57 vehicles affected
Manufacturer: E-One Incorporated
ELECTRICAL SYSTEM
Defect Description
E-One Incorporated (E-One) is recalling certain 2012-2015 E-One Cyclone II, Cyclone III and Typhoon emergency vehicles. High current load in the HVAC system can cause one of the relays to melt.
Consequence
A melting relay can increase the risk of a fire.
Remedy
E-One will notify owners, and dealers will install a new relay assembly, free of charge. The recall began January 10, 2019. Owners may contact E-One customer service at 1-352-861-3612.
86 vehicles affected
Manufacturer: E-One Incorporated
SUSPENSION:FRONT
Defect Description
E-One Incorporated (E-One) is recalling certain 2008-2015 E-One Typhoon, Cyclone II, and Quest II vehicles, equipped with Timoney Independent Front Suspensions. Inconsistent machining may result in fatigue cracks developing over time in the front axle spindles, causing failure of the spindle and th
... e possible separation of a front wheel from the vehicle.Read moreConsequence
A wheel separation from the vehicle can increase the risk of a crash.
Remedy
E-One will notify owners, and dealers will replace the front axle spindle, free of charge. The recall began on April 24, 2018. Owners may contact E-One customer service at 1-352-861-3612.
36 vehicles affected
Manufacturer: E-One Incorporated
ELECTRICAL SYSTEM:STARTER ASSEMBLY
Defect Description
E-One Incorporated (E-One) is recalling certain 2013-2017 Cyclone II, Typhoon, and Quest II emergency vehicles equipped with a Cummins ISL, L9, ISX15, or X15 engine. The affected engines do not have a diode in the starter solenoid circuit to improve the longevity of the lock-out relay, resulting in
... accumulated damage over time.Read moreConsequence
The damaged starter lock-out relay may prevent the vehicle from starting, hindering personnel from responding to emergencies.
Remedy
E-One will notify owners, and dealers will install a diode in the starter solenoid circuit and install a new starter lock-out relay, free of charge. The recall began on February 19, 2018. Owners may contact E-One customer service at 1-352-861-3612.
1,147 vehicles affected
Manufacturer: E-One Incorporated
EQUIPMENT
Defect Description
E-One Incorporated (E-One) is recalling certain 2013-2017 E-One Cyclone II, Quest, Typhoon, 2016 Freightliner M2 112, 2013-2015 International 7400, 2014-2017 International 4400, Freightliner M2 106, 2016-2017 Kenworth T370, and 2015 Kenworth T800 vehicles equipped with Hale pressure relief valves in
... the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.Read moreConsequence
A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
Remedy
E-One will notify owners, and a certified dealer or technician will install a stainless steel retaining ring, free of charge. The recall began on January 11, 2018. Owners may contact E-One customer service at 1-352-861-3612.
298 vehicles affected
Manufacturer: E-One Incorporated
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
E-One Incorporated (E-One) is recalling certain 2015 Cyclone II and Quest II emergency vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Consequence
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Remedy
E-One will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on O
... ctober 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.Read more5 vehicles affected
Manufacturer: E-One Incorporated
STEERING
Defect Description
E-One Incorporated (E-One) is recalling certain 2015 Cyclone II and Quest II emergency vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.
Consequence
If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.
Remedy
E-One will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on O
... ctober 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.Read more5 vehicles affected
Manufacturer: E-One Incorporated
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Defect Description
E-One Incorporated (E-One) is recalling certain 2013-2016 Typhoon and Cyclone II and 2014-2016 Quest emergency vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Consequence
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Remedy
E-One will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall began on May 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.
29 vehicles affected
Manufacturer: E-One Incorporated
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Defect Description
E-One Incorporated (E-One) is recalling certain 2013-2016 Typhoon and Cyclone II and 2014-2016 Quest emergency vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Consequence
A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Remedy
E-One will notify owners, and dealers will inspect, clean and secure the ball joint, free of charge. The recall began on May 5, 2017. Owners may contact E-One customer service at 1-800-627-5050.
29 vehicles affected
Manufacturer: E-One Incorporated
POWER TRAIN:MANUAL TRANSMISSION
Defect Description
E-One Incorporated (E-One) is recalling certain model year 2015-2016 Cyclone II vehicles manufactured July 31, 2015, to June 12, 2016, 2015-2016 Typhoon vehicles manufactured September 21, 2015, to July 27, 2016, 2015 Freightliner M2 vehicles manufactured November 3, 2015, and 2015 International 740
... 0 vehicles manufactured November 3, 2015. The affected vehicles may be equipped with certain C20 and C21 split-shaft transmissions from Waterous. This transmission sends power to the wheels of an emergency response vehicle or powers an add-on unit such as a water pump used for fighting fires. A component within the shift unit may be damaged and as a result, the operator may not be able to switch the power output.Read moreConsequence
If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing the risk of injury.
Remedy
E-One will notify owners and will supply a remedy kit that replaces the clevis pin and retaining rings, free of charge. The recall began on September 8, 2016. Owners may contact E-One customer service at 1-352-861-3612.
42 vehicles affected
Manufacturer: E-One Incorporated
ELECTRICAL SYSTEM
Defect Description
E-One Incorporated (E-One) is recalling certain model year 2014-2016 E-One Cyclone II and Typhoon vehicles manufactured January 1, 2014, to May 31, 2016, equipped with certain Class 1 Es-Key power control modules manufactured by Hale Products. The affected power control modules may not provide suff
... icient circuit protection depending on their combination of software and installation, possibly resulting in a short circuit.Read moreConsequence
A short circuit may result in damage to components of the vehicle's electrical system, affecting their function such as causing a loss of headlights, increasing the risk of a crash. A short circuit may also increase the risk of a fire.
Remedy
E-One will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on July 25, 2016. Owners may contact E-One customer service at 1-904-237-1122, or Hale customer service at 1-800-533-3569.
27 vehicles affected
Manufacturer: E-One Incorporated
EQUIPMENT
Defect Description
E-One Incorporated (E-One) is recalling certain model year 2015-2016 Cyclone II, Quest II and Typhoon emergency vehicles manufactured May 1, 2015, to March 31, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake strainers that may have been im
... properly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.Read moreConsequence
If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.
Remedy
E-One will notify owners to check the strainer for missing solder at the joints. Any strainers missing solder will be replaced, free of charge. The recall began on June 6, 2016. Owners may contact E-One customer service at 1-352-861-3612 or Hale customer service at 1-800-533-3569.
140 vehicles affected
Manufacturer: E-One Incorporated
AIR BAGS
Defect Description
E-One Incorporated (E-One) is recalling certain model year 2014-2015 Typhoon, Cyclone II, and Quest emergency vehicles manufactured October 28, 2014, to August 29, 2015. The affected vehicles may have left the production facility with a harness for the front air bag system disconnected.
Consequence
If the air bag harness is not connected to the air bag control system, the front air bag will not deploy in the event of a crash, increasing the risk of injury.
Remedy
E-One will notify owners, and dealers will inspect the air bag harness, connecting it as necessary, and test the system for proper operation, free of charge. All affected vehicles have been repaired. Therefore an owner notification letter will not be issued for this recall campaign. The recall is
... expected to begin during November 2015. Owners may contact E-One customer service at 1-800-627-5050.Read more18 vehicles affected
Manufacturer: E-One Incorporated