2004 DODGE VIPER

2 recalls, 11 complaints - 36 TSBs

AIR BAGS:FRONTAL

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, ... Read more

Consequence

Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.

Remedy

Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safe... Read more

752,644 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

AIR BAGS

Defect Description

Chrysler is recalling certain model year 2003 and 2004 Dodge Viper vehicles manufactured from November 1, 2001, through June 30, 2004. A component in the air bag control module may fail causing the front airbags and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operat... Read more

Consequence

Inadvertent deployment of the airbags and/or seat belt pretensioners could increase the risk of personal injury and the possibility of a crash.

Remedy

Chrysler will notify owners, and dealers will repair the vehicles free of charge. An interim notification iwas sent to owners on March 18, 2013. The recall began on March 26, 2014. Owners may contact Chrysler at 1-800-853-1403.

3,644 vehicles affected

Manufacturer: Chrysler Group LLC

Complaint Statistics

11 total complaints 4 injuries

Top Reported Components

Component	Complaints
AIR BAGS	3
SUSPENSION	2
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES	1
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)	1
STRUCTURE	1
ENGINE AND ENGINE COOLING	1
ELECTRICAL SYSTEM	1
STEERING	1

Incident date: Jan 1, 2014

TL* THE CONTACT OWNS A 2004 DODGE VIPER. THE CONTACT STATED THAT THE AIR BAG SENSOR WARNING LIGHT WOULD SPORADICALLY ILLUMINATE, INDICATING THAT THE AIR BAG SYSTEM WAS DISABLED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER:13V040000 (AIR BAGS) BUT THE CONTACT WAS ADVISED BY THE DEALER THAT T... Read more

Incident date: Feb 1, 2013

TL* THE CONTACT OWNS A 2004 DODGE VIPER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V040000 (AIR BAGS) HAD A EXCEEDED A REASONABLE TIME FOR REPAIR, THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Incident date: Jan 15, 2013

TL* THE CONTACT OWNS A 2004 DODGE VIPER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, HE HEARD AN ABNORMAL THUMPING SOUND. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO ADVISED THE CONTACT THAT THE REAR SUSPENSION KNUCKLE WAS CAUSING THE FAILURE. ADDITIONALLY, THE CONTACT N... Read more

Incident date: Jan 15, 2013

Incident date: Apr 20, 2013

TL* THE CONTACT OWNS A 2004 DODGE VIPER. THE CONTACT STATED THAT THE REAR SUSPENSION STARTED TO SEPARATE FROM THE VEHICLE. THE CONTACT LOST CONTROL OF THE VEHICLE WHILE TRAVELING 10 MPH AND VEERED OFF THE ROADWAY. THE AIR BAGS IMMEDIATELY DEPLOYED, ALTHOUGH THE CONTACT'S VEHICLE HAD NOT IMPACTED ANY... Read more

1 injured

Incident date: Apr 20, 2013

1 injured

Incident date: Sep 17, 2010

TL*THE CONTACT OWNS A 2004 DODGE VIPER. WHILE DRIVING 70 MPH THE VEHICLE BECAME DISABLED AND THE WARNING LIGHTS ILLUMINATED INDICATING THAT ALL OF THE ELECTRICAL COMPONENT ON THE VEHICLE HAD FAILED. OCCASIONALLY, AFTER TURNING THE VEHICLE OFF AND ON IT WOULD RESET ITSELF AND AT OTHER TIMES IT WOULD ... Read more

Incident date: Jul 21, 2005

2004 VIPER BLOWS EXCESSIVE HEAT IN THE CABIN AREA. *TS IN ADDITION, THE HEATING ISSUE ALSO CAUSED THE SIDE EXIT PANELS TO BECOME EXTREMELY HOT WHICH RESULTED IN THE CONSUMERS WIFE BURNING THE BACK OF HER RIGHT CALF WHEN SHE EXITED THE VEHICLE. THE DEALER INFORMED THE CONSUMER THE HEAT WAS COMING ... Read more

1 injured

Incident date: Apr 3, 2006

2004 DODGE VIPER PUTS OUT EXCESSIVE HEAT IN THE CABIN AREA, CAUSED CONSUMERS WIFE TO BURN HER CALF WHEN EXITING. *TS ***NAR*** THE SIDE PANELS BECAME VERY HOT WHEN THE CONSUMERS WIFE WAS INJURED. *JB

1 injured

Incident date: Nov 1, 2004

THE BRAKE PEDAL AND CLUTCH PEDAL ON THIS VEHICLE IS RUSTED AND PRESENTS A SAFETY HAZARD SINCE YOUR FOOT EITHER SLIPS OFF OR STICKS TO THE PEDAL DEPENDING ON THE TYPE OF SHOE BEING WORN. THE REGIONAL SERVICE MANAGER FOR DODGE AND THE DEALERSHIP ADMITS AN INFERIOR METAL WAS USED TO MFG. THE PEDAL BUT ... Read more

Incident date: Nov 1, 2004

Technical Service Bulletins, 2004 DODGE VIPER

36 manufacturer communications from 21 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
160000 STRUCTURE	9
350000 EQUIPMENT	7
110000 ELECTRICAL SYSTEM	4
140000 AIR BAGS	4
060000 ENGINE AND ENGINE COOLING	4
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER	2
061000 ENGINE AND ENGINE COOLING:ENGINE	1
010000 STEERING	1

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

KEY, Master If replacing the key/FOBIK on a WJ, KJ, TJ, or PT Cruiser, use the "AC" NIC level part number. The "AB" NIC level will not program to these platforms. For all other platforms, if the "AB" NIC level will not program to the vehi

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

160000 STRUCTURE

Disinfectant Solution Recommended for COVID-19

350000 EQUIPMENT

Disinfectant Solution Recommended for COVID-19

350000 EQUIPMENT

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

350000 EQUIPMENT

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

160000 STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

160000 STRUCTURE

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

160000 STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

350000 EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

160000 STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

350000 EQUIPMENT

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

060000 ENGINE AND ENGINE COOLING

Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. C

160000 STRUCTURE

Do Not Apply Corrosion Protection On Sheet Molding Compound (SMC) Plastic Panels This bulletin involves discussing SMC plastic panels and applying corrosion protection.

060000 ENGINE AND ENGINE COOLING

Valve Body. These may cause over drive cycling.

060000 ENGINE AND ENGINE COOLING

Part Description: 5.7L Long Block Issue Description: This 5.7L Long Block Assembly is compatible with both EGR and Non-EGR applications. An EGR Block-Off Plate (53032739AA) must be ordered when installing this Long Block Assembly in a

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacemen

160000 STRUCTURE

162000 STRUCTURE:BODY

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc

350000 EQUIPMENT

Advanced Field Action Communication ? N1302072013 Chrysler Group LLC (Chrysler) announced a safety recall on 2003 and 2004 model year (ZB) Dodge Viper vehicles. The above vehicles may experience a front airbag and/or seatbelt pretensioner

110000 ELECTRICAL SYSTEM

140000 AIR BAGS

270000 LANE DEPARTURE

140000 AIR BAGS

110000 ELECTRICAL SYSTEM

150000 SEAT BELTS

140000 AIR BAGS

160000 STRUCTURE

CONVERTIBLE TOP TONNEAU COVER DAMAGE. *SC

110000 ELECTRICAL SYSTEM

ERRONEOUS DIAGNOSTIC TROUBLE CODES. *EH

010000 STEERING

POWER STEERING FLUID CONTAMINATION. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

THE CAMSHAFT SPROCKET RETAINING BOLTS MAY NOT HAVE BEEN PROPERLY TIGHTENED. A LOOSE CAM SPROCKET BOLT CAN BACK OUT AND CAUSE SIGNIFICANT ENGINE DAMAGE. CUSTOMER SATISFACTION NOTIFICATION NO. D19. *TT

NHTSA Safety Investigations, DODGE VIPER

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2003

Rear suspension knuckle fracture

ODI opened PE13-010 on April 26, 2013, to investigate two complaints alleging loss of control crashes caused by rear suspension knuckle failure in model year (MY) 2005 and 2006 Dodge Viper vehicles.The incidents described in the complaints occurred in November and December 2012.Chrysler's response t... o ODI's Information Request (IR) letter for PE13-010 indicates that the left and right rear knuckles used in MY 2005 and 2006 Dodge Viper vehicles were used in MY 2003 through 2010 Dodge Viper SRT-10 vehicles and in all Dodge Viper Competition Coupe and ACRX race cars (see Figure 1 of attachment to this resume for a view of the rear suspension in the subject vehicles).Chrysler's response included information about 8 reports related to rear knuckle failures, including the 2 incidents identified by ODI in the opening resume for PE13-010.In addition, after PE13-010 was opened, ODI received 2 additional complaints resulting in a total of 10 incidents of rear knuckle failure in MY 2003 through 2010 Viper vehicles, including 8 alleging crashes.Based on its review of physical evidence from field inspections of 6 of the 8 incident vehicles identified in its response, including the two incidents that were the basis for ODI opening PE13-010 (VOQs 10492180 and 10492169/10491122), Chrysler concluded that collision forces were the causal factor of rear suspension control knuckle failure.Chrysler's assessment was primarily based on examination of knuckle fracture surfaces, as well as evidence of wheel rim damage that would indicate impact loading of the affected suspension components.Each of the fracture surfaces examined by Chrysler displayed clean, granular fracture surfaces indicative of single event, overload failure.None of the parts showed any indication of fatigue crack growth.In addition to the 6 vehicles inspected by Chrysler, ODI obtained a fractured knuckle from a recent incident involving a MY 2004 Viper (VOQ 10510248).NHTSA's Vehicle Research and Testing Center in Ohio submitted this part to a laboratory for fracture surface and metallurgical analysis.The analysis concluded that there was no evidence of fatigue in the part and that the fracture was due to a single overload event (see Figures 2-4 in attachment to this resume).Analysis of the fracture surfaces found evidence of a mix of load states, with some failures associated with rear toe links in tension (Figures 2-4) and some in compression (Figures 5-6).Seven of the 8 incidents in which the side of the knuckle failure was identified involved right knuckles, the side that is generally most common for impact failures involving wheel and suspension components.The single, left side failure was associated with an incident involving an impact with a concrete barrier dividing highway travel lanes.Analysis of the failure data indicated these are random events and do not show any clear patterns related to vehicle build range, vehicle age or mileage.Examination and testing of failed knuckles have not identified evidence of a manufacturing or design defect in the parts.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.VOQs associated with this investigation: 10523321, 10510248, 10492180, 10492169 (duplicate to 10491122).Read more

EA, Closed , Model Year: 1992

CANVAS SOFT-TOP FLY-OFF

REMOVABLE CANVAS SOFT-TOP FLEW OFF OF VEHICLES WHILE DRIVING AT HIGHWAY SPEEDS.

PE, Closed , Model Year: 1992

CANVAS SOFT-TOP FLY-OFF

DUE TO HIGH CONSUMER COMPLAINT, WARRANTY REPAIR AND PART SALES RATES, UPGRADE TO THE EA (EA96-001) LEVEL IS APPROPRIATE TO CONTINUE THE ANALYSIS.

DODGE VIPER - All Years Overview

Complete safety history for the DODGE VIPER across all model years (1992, 2016).

41 Total Recalls

85 Total Complaints

3 Investigations

9 Reported Crashes

0 Reported Fires

0 Reported Deaths

DODGE VIPER - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2016	2	0	View
2015	1	5	View
2014	2	4	View
2013	2	7	View
2006	1	3	View
2005	1	10	View
2004 (current)	2	11
2003	4	7	View
2002	0	1	View
2001	3	1	View
2000	4	9	View
1999	4	2	View
1998	4	4	View
1997	4	3	View
1996	3	8	View
1995	1	3	View
1994	1	5	View
1993	1	2	View
1992	1	0	View

Other DODGE Models

Model	Recalls	Complaints
DURANGO	234	19,190	View
CARAVAN	213	14,304	View
GRAND CARAVAN	203	18,754	View
CHARGER	200	8,152	View
RAM	176	5,521	View
DAKOTA	153	9,250	View
CHALLENGER	102	2,357	View
STRATUS	94	3,621	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2004 DODGE VIPER

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2004 DODGE VIPER

Most Affected Components

NHTSA Safety Investigations, DODGE VIPER

DODGE VIPER - All Years Overview

DODGE VIPER - Year by Year

Other DODGE Models